Is parking available at the property?

Yes, free self-parking is available on-site.

Does the hotel allow pets?

No pets are allowed at the property, including service animals.

What are the check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request.

Are airport shuttle services available?

Yes, airport shuttle services are available for a fee of IDR 714,000 per vehicle (one-way). Guests must contact the property 48 hours prior to arrival to arrange the transfer.

What accessibility features does the hotel offer?

The property has limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details about accessible rooms and bathrooms are not provided.

Where is the hotel located in relation to key landmarks?

The property is located next to a golf course and is an 8-minute drive from Bandar Bentan Telani Ferry Terminal. Nearby attractions include Pulau Marawang (2.5 km), Crystal Lagoon (5.8 km), and Lagoi Bay Beach (7.9 km).

Does the hotel have a swimming pool?

Yes, there is an outdoor swimming pool available for guests. The pool is seasonal and operational hours are not specified.

What are the hotel's policies regarding children?

Children are welcome at the property. One child aged 4 years or younger can stay for free when occupying the parent or guardian's room using existing bedding.

What are the policies regarding extra beds and cribs?

The property does not offer cribs or rollaway beds. Extra beds are not available, and guests should confirm any special requests prior to arrival.

Cassia Bintan Hotel in Lagoi

Average nightly price at Cassia Bintan, part of Banyan Group by month, last 12 months (USD)
Month	Average price
January	$81
February	$89
March	$85
April	$91
May	$98
June	$88
July	$90
August	$89
September	$83
October	$101
November	$99
December	$93

What guests think

Across recent reviews, Cassia Bintan, part of Banyan Group, stands out for warm, helpful staff, a beautiful, quiet beachfront setting, and comfortable apartment-style rooms with kitchenettes, while dining is tasty yet pricey and the main pool feels small.

Guests like the family-friendly vibe and shared access to facilities at neighboring Angsana and Banyan Tree, including activities for kids. The setting is secluded with few shops nearby, so most outings require taxis or tours. Housekeeping typically runs every other day, and some activities or tours feel pricey or limited. Expect a relaxed, beach-focused stay with simple comforts and resort pricing.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Beachfront access is a highlight, with shared use of neighboring Angsana and Banyan Tree facilities and a range of family activities. The pool is small and can feel crowded, and some activities or tours are pricey or occasionally unavailable.

Related guest reviews

8

Mabel

May 26, 2024

·

Stayed 2 nights

Beachfront is great

10

Elyssia

Sep 7, 2025

·

Stayed 2 nights

Staff were great! Exceptional service! Pool was right infront of the dining restaurant / checkin counter so a little strange placement there due to lack of privacy. Its a secluded resort so theres no shopping options but if youre opting to come here for a getaway, its worth it! Buggy service is available to take you between Angsana & Banyan Tree as well - theyre all under the same Banyan Group umbrella so its shared facilities! Theres pingpong, board games, a whole slew of daily activities i.e zumba / pool party, etc Managed to try breakfast @ Vista (a lot of options to choose), dinner at Treetops Restaurant (costed us about 1.1 mil rupiah for 2 pax) & Int Bbq Dinner @ Xana Beach Club (680,000/nett per pax excl. drinks) All in all, it was pretty worth it for a quick getaway! We reached around 6pm & spent about SGD$550 for 2 pax / 2D2N (excl. ferry tickets) - not too bad i suppose.

8

john

May 8, 2025

·

Stayed 3 nights

Pro's: (1) Secluded and clean beach, (2) updated interior, (3) excellent staff who were always friendly and helpful Cons: (1) Advised by hotel not to swim in the sea because of jellyfish (year-round) (2) Small swimming pool for hotel size (3) far away from shops and local restaurants I recommend that the hotel install a jellyfish net across the bay. Guests wouldn't travel all that way to use a pool.

10

Marius

May 4, 2025

·

Stayed 3 nights

Cassia is a nice and value for money resort if you plan it right. It provides everything you need, but for a price. Luckily, the rooms come with kitchenettes. Thus, if you come from Singapore, you can bring food with you to cook basic meals - particularly helpful with children. The hotel has a "minimart" as well. There are no shops around the resort. The beach is excellent and the pool is nice, albeit small. You can use the facilities of Angsana and Banyan Tree as well. But there is no need as they are older. Food quality is OK but the prices are above Singapore chain restaurant prices (around 20 SGD per meal). Suggest to only consider during 50% off happy hour). Breakfast is nice and - surprisingly - better quality food than a la carte orders. Although they say that breakfast in Cassia and Angsana is the same - Angsana had more variety and was better prepared when we were there. As a guest, you can choose to have breakfast in either of them. The Kids Club is excellent. The kindergarten teachers actively engage with the kids and do handcrafting with them. Our kids loved it. It's probably the biggest reason for us to come back.

8

Annie

May 21, 2023

·

Stayed 1 night

Very friendly staff. The beach is beautiful and very clean. The pool is a bit small and can be crowded. The food is overpriced as expected in resorts but other amenities make up for it.

10

Suhaidi

Mar 16, 2023

·

Stayed 2 nights

Nice hotel with amazing pool and sea. Best place to chill.

8

Alex

Jan 3, 2025

·

Stayed 4 nights

Great staff and very good property. Good was okay. Breakfast good. Ate at Banyan tree two nights. I recommend The Cove. Very good. Staff at Casia are great. Disappointed Jet Ski and ATV not available. Paintball was great fun. Overall would give the holiday a solid 8/10. Fantastic Beach. Windy in January.

8

Kamsin Joanne

May 12, 2025

·

Stayed 2 nights

Very family friendly, although rhe facilities themselves are basic. iIt was nice to be able to share facilities with the neighboring resorts. In particular I took advantage of the spa at Angsana and Treetops restaurant at Banyan Tree which was excellent. Staff English level at Cassia was not the best, a few times we had trouble communicating.

8

Tim

Nov 13, 2023

·

Stayed 3 nights

Great beach

10

Belinda

Aug 12, 2025

·

Stayed 2 nights

Room was clean and comfortable. There are sufficient facilities for us including table tennis. Breakfast spread, food at Treetop and Angsana were all to our liking.

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AI-generated summary based on recent guest reviews

Cleanliness

Rooms and grounds are generally well maintained, with several reviews noting a new or well-kept feel. Housekeeping typically operates every other day, and minor issues were addressed promptly.

Related guest reviews

10

TAKAKO

Nov 2, 2023

·

Stayed 1 night

日本人がほとんどいない。プライベートビーチは貸切状態でのんびりできました。ホテルのプールと海が一体化してとても素晴らしい！お部屋も清潔で綺麗で満足でした。 1泊2日のビンタン島旅行。オプショナルツアーには参加しなくても、プライベートやプールだけでも満足できました。

10

Lai chu

Sep 22, 2024

·

Stayed 2 nights

Nice and friendly staff . Clean and tidy room. Lovely place for short vacation.

10

Tan Yi Quan

May 28, 2025

·

Stayed 2 nights

Bintan Cassia has never failed my stays ever since from 2019 I visited the resort in total of 8 times. Their customer services are excellent, staffs are very friendly everywhere within the compound. The place is always so well upkeep, a feeling that I have visited a brand new resort always. I never grow tired of visiting Cassia Bintan and will always be my prior choice!

8

Shrawani

Aug 17, 2025

·

Stayed 1 night

My stay Cassia was excellent. The room was beautiful and well maintained

8

Ginna

Feb 2, 2023

·

Worth the price, brand new, clean and tidy, spacious, good ambience, nice view (even i got upgrade to ocean view) recommend to stay after monsoon season and weekday to get a better offer. Overall was perfect, thank u!

8

Carolyn

Jul 20, 2023

·

Stayed 2 nights

The apartment was great! Cute, clean (although we did have an ant issue, but they came to clean and spray right away). Has a kitchenette with utensils, plates, pots, etc. My tv stopped working (just stayed on loading) but I watched my own shows from my phone so no biggie. The beach is great! Clean, beautiful, water’s warm and not many people. For dining options, prices are not local price. Tourist price. It’s what you would pay in US or Singapore. If you have that expectation, then it’s fine. Transportation is very limited. Everything by taxi, nothing within walkable distance from the hotel. No shuttle except to and from the ferry terminal (free). If you do massages outside, they usually provide free transport to and from the massage place back to the hotel. Bring your own food or snacks then you can enjoy the hotel and the beach much more comfortably. Breakfast buffet was great! Tasty with a good variety of choices. Staff is friendly and helpful. Beautiful property.

10

Ghie

Jun 12, 2025

·

Stayed 2 nights

Its my 3rd time in Cassia Bintan,,the place is clean, well maintained still the same the 1st time i visited i think 5yrs ago. & the staffs are all kind & very polite.

6

Philipp

Oct 10, 2023

·

Stayed 1 night

O hotel é novo, limpo, bem cuidado . A praia em frente é de uma água clara e quentinha, calma, uma delícia e perfeita para crianças. O hotel está vazio, então não tem muitas atividades acontecendo. Comida muito gostosa, funcionários educados e gentis. Fornece toalhas de praia, cadeiras e guarda sol de graça. Até bolsa para levar pra praia está a disposição dos hóspedes!! O quartos são super amplos!

10

Isaac

Jul 12, 2022

·

Stayed 2 nights

Room was clean and the furniture looked pretty new. Some issues with the toilet locks but was resolved within 30 mins. They do not provide daily cleaning services but will provide change of towels if you request for it. Breakfast was simple but decent spread. Pool was clean, beach is very pretty and sand is very soft. Lots of kids/families during the period we went but pretty spacious and comfortable stay.

8

Goh

Jul 28, 2023

·

Stayed 4 nights

The only problem that I had with this hotel is their housekeeping side. They only carried out the entire room makeup on every second day of week. I found it weird. Most of the hotel carried out make up of the room daily. I only say that they might be short of housekeeping staff.

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AI-generated summary based on recent guest reviews

Rooms

Apartments are spacious and comfortable, many with kitchenettes and sea or beach views; some guests received upgrades. Decor is simple or slightly dated in places, and a few noted ventilation or small maintenance quirks.

Related guest reviews

10

Yu Da

Nov 4, 2023

·

Stayed 4 nights

Service is always top-notch and rooms are amazing and reasonably priced. Beach is beautiful as always. Will definitely be back

10

Pietro

Aug 15, 2023

·

Stayed 9 nights

Sehr schön gelegenes Resort, noch relativ neu und in einem sehr gut guten Zustand. Wir hatten ein wirklich tolles Zimmer im Erdgeschoss mit kleiner Terasse, Meerblick und voll ausgestatteter Küche, die wir nicht wirklich gebraucht haben. Nespresso-Kapselmaschine im Zimmer, also an Tabs denken, denn im Shop dort sind sie relativ teuer. Ein absoluter Traumstrand liegt direkt am Hotel. Sehr aufmerksames und nettes Personal. Shuttle von der Fähre zum Hotel und zurück kostenlos inbegriffen. Indonesien-Visa ist unverhältnismäßig teuer (50 S$). Restaurant am Hotel ganz OK, Frühstück vielfältig und gute Auswahl an lokalen und internationalen Speisen. Einzig zu beachten ist: Wenn man mehr braucht als nur am Strand oder im Pool chillen, wird es dort bald langweilig. Es gibt außer dem noch nobleren Partnerhotel Bayan Tree nebenan nichts in Gehreichweite. Kein Shuttlebus in einen Ort oder ähnliches. Wir hatten für unsere Woche dort vier Tage lang einen Taxi mit Fahrer gebucht (Heri Taxi ist klasse!). Kostet zwar, dafür sieht man die ganze Insel und ist immer noch günstiger, als die Exkursionen (Schnorcheln, Fireflies, Temple, Märkte...) im Hotel zu buchen; was aber möglich ist. Insgesamt eine tolle Woche, glatte Empfehlung.

10

Marius

May 4, 2025

·

Stayed 3 nights

Cassia is a nice and value for money resort if you plan it right. It provides everything you need, but for a price. Luckily, the rooms come with kitchenettes. Thus, if you come from Singapore, you can bring food with you to cook basic meals - particularly helpful with children. The hotel has a "minimart" as well. There are no shops around the resort. The beach is excellent and the pool is nice, albeit small. You can use the facilities of Angsana and Banyan Tree as well. But there is no need as they are older. Food quality is OK but the prices are above Singapore chain restaurant prices (around 20 SGD per meal). Suggest to only consider during 50% off happy hour). Breakfast is nice and - surprisingly - better quality food than a la carte orders. Although they say that breakfast in Cassia and Angsana is the same - Angsana had more variety and was better prepared when we were there. As a guest, you can choose to have breakfast in either of them. The Kids Club is excellent. The kindergarten teachers actively engage with the kids and do handcrafting with them. Our kids loved it. It's probably the biggest reason for us to come back.

8

Shrawani

Aug 17, 2025

·

Stayed 1 night

My stay Cassia was excellent. The room was beautiful and well maintained

8

Ginna

Feb 2, 2023

·

Worth the price, brand new, clean and tidy, spacious, good ambience, nice view (even i got upgrade to ocean view) recommend to stay after monsoon season and weekday to get a better offer. Overall was perfect, thank u!

8

Carolyn

Jul 20, 2023

·

Stayed 2 nights

The apartment was great! Cute, clean (although we did have an ant issue, but they came to clean and spray right away). Has a kitchenette with utensils, plates, pots, etc. My tv stopped working (just stayed on loading) but I watched my own shows from my phone so no biggie. The beach is great! Clean, beautiful, water’s warm and not many people. For dining options, prices are not local price. Tourist price. It’s what you would pay in US or Singapore. If you have that expectation, then it’s fine. Transportation is very limited. Everything by taxi, nothing within walkable distance from the hotel. No shuttle except to and from the ferry terminal (free). If you do massages outside, they usually provide free transport to and from the massage place back to the hotel. Bring your own food or snacks then you can enjoy the hotel and the beach much more comfortably. Breakfast buffet was great! Tasty with a good variety of choices. Staff is friendly and helpful. Beautiful property.

10

Kelvin

Nov 28, 2023

·

Stayed 3 nights

Had a great time! Staff were very helpful and friendly. Room was spacious and had a nice view of the beach.

10

Cheng Hai

Feb 16, 2023

·

Stayed 2 nights

We got a suprise and free upgrade for our accommodation. The room was fantastic. Fully equipped and the house set up was nice. The only set back is that the toilet has no air ventilation but it's a small issue to me. Bed was clean and tidy. I would return again in my next retreat.

10

Yasmin

Jul 22, 2025

·

Stayed 3 nights

Right on the beach, lovely biew, comfortable little apartment with 80s feel furniture. A very nice stay. Staff were very friendly.

10

Belinda

Aug 12, 2025

·

Stayed 2 nights

Room was clean and comfortable. There are sufficient facilities for us including table tennis. Breakfast spread, food at Treetop and Angsana were all to our liking.

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AI-generated summary based on recent guest reviews

Service

Staff are consistently described as friendly, attentive and proactive, with many shout-outs for help arranging transport and activities. Overall service leaves a strong impression across stays.

Related guest reviews

10

Elyssia

Sep 7, 2025

·

Stayed 2 nights

Staff were great! Exceptional service! Pool was right infront of the dining restaurant / checkin counter so a little strange placement there due to lack of privacy. Its a secluded resort so theres no shopping options but if youre opting to come here for a getaway, its worth it! Buggy service is available to take you between Angsana & Banyan Tree as well - theyre all under the same Banyan Group umbrella so its shared facilities! Theres pingpong, board games, a whole slew of daily activities i.e zumba / pool party, etc Managed to try breakfast @ Vista (a lot of options to choose), dinner at Treetops Restaurant (costed us about 1.1 mil rupiah for 2 pax) & Int Bbq Dinner @ Xana Beach Club (680,000/nett per pax excl. drinks) All in all, it was pretty worth it for a quick getaway! We reached around 6pm & spent about SGD$550 for 2 pax / 2D2N (excl. ferry tickets) - not too bad i suppose.

10

Steve

Dec 30, 2024

·

Stayed 4 nights

Great resort, all the staff are super friendly and helpful. Perfect for a relaxing family holiday

10

Desmond

Apr 7, 2025

·

Stayed 3 nights

Great service staff!

10

Eriko

Dec 30, 2024

·

Stayed 4 nights

Staff were excellent!!

10

John

Apr 16, 2025

·

Stayed 1 night

The property had a lively feel, yet I also felt like I could find a quiet spot to relax whenever I wanted one, whether on the beach, near the pool, or in the other public areas. Beriana at the front desk was amazing! She helped me arrange a car service to the boat terminal for a speedboat to Batam Island for the following day. She recognized and greeted me warmly when I went to check out and meet the driver, and that meant a lot to me. The external car service (driver Khalid) was wonderful. Special thanks to Benny at the pool as well! I live thousands of miles away but really hope to return to Bintan someday. The staff and others I met were a huge part of that!

10

Sarah

Jul 27, 2025

·

Stayed 4 nights

Lovely place to recharge after a busy trip! All staff were amazing- so friendly and helpful! Organized a car and driver through Cassia so we could have a day sightseeing. That was fab too: Definitely cant wait to come back and stay again!!

10

Tuck Weng

Oct 20, 2023

·

Stayed 3 nights

The reception staff (Berianna) was cheerful and efficient, and patient to us

8

Jane

Oct 19, 2025

·

Stayed 2 nights

Staff were friendly and helpful

10

Lucas

Apr 6, 2025

·

Stayed 1 night

Amazing hospitality from staff

10

Stephane

Sep 28, 2025

·

Stayed 3 nights

The staff at the Cassia are amazing! They are so sweet, professional and helpful. Every single person there went above and beyond to ensure we had a good holiday. Everyone were smiling, engaging, helpful and amazing. The room was fine, clean and equipped with everything we needed. The facilities were great with good options of activities for a family. The breakfast was amazing and again with super staff. The location is beautiful, quiet and peaceful.

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AI-generated summary based on recent guest reviews

Location

Secluded beachfront setting that is peaceful but far from shops and local restaurants, so taxis or tours are commonly needed. A complimentary ferry-terminal shuttle is available.

Related guest reviews

10

TAKAKO

Nov 2, 2023

·

Stayed 1 night

日本人がほとんどいない。プライベートビーチは貸切状態でのんびりできました。ホテルのプールと海が一体化してとても素晴らしい！お部屋も清潔で綺麗で満足でした。 1泊2日のビンタン島旅行。オプショナルツアーには参加しなくても、プライベートやプールだけでも満足できました。

8

Silke

Oct 15, 2024

·

Stayed 9 nights

Die Unterkunft war nicht zu beanstanden. Allerdings gab es ausser vorgegebenen Touren keine Möglichkeiten für Unternehmungen auf eigene Faust.

8

Mabel

May 26, 2024

·

Stayed 2 nights

Beachfront is great

10

Elyssia

Sep 7, 2025

·

Stayed 2 nights

Staff were great! Exceptional service! Pool was right infront of the dining restaurant / checkin counter so a little strange placement there due to lack of privacy. Its a secluded resort so theres no shopping options but if youre opting to come here for a getaway, its worth it! Buggy service is available to take you between Angsana & Banyan Tree as well - theyre all under the same Banyan Group umbrella so its shared facilities! Theres pingpong, board games, a whole slew of daily activities i.e zumba / pool party, etc Managed to try breakfast @ Vista (a lot of options to choose), dinner at Treetops Restaurant (costed us about 1.1 mil rupiah for 2 pax) & Int Bbq Dinner @ Xana Beach Club (680,000/nett per pax excl. drinks) All in all, it was pretty worth it for a quick getaway! We reached around 6pm & spent about SGD$550 for 2 pax / 2D2N (excl. ferry tickets) - not too bad i suppose.

10

Dennis

Jun 20, 2025

·

Stayed 3 nights

Absolutely enjoyed myself here. Just like most Bintan Lagoon resorts, this resort is also isolated from other places. If you want to venture out, book tours. Extremely convenient. My family enjoyed ourselves here.

8

john

May 8, 2025

·

Stayed 3 nights

Pro's: (1) Secluded and clean beach, (2) updated interior, (3) excellent staff who were always friendly and helpful Cons: (1) Advised by hotel not to swim in the sea because of jellyfish (year-round) (2) Small swimming pool for hotel size (3) far away from shops and local restaurants I recommend that the hotel install a jellyfish net across the bay. Guests wouldn't travel all that way to use a pool.

10

Pietro

Aug 15, 2023

·

Stayed 9 nights

Sehr schön gelegenes Resort, noch relativ neu und in einem sehr gut guten Zustand. Wir hatten ein wirklich tolles Zimmer im Erdgeschoss mit kleiner Terasse, Meerblick und voll ausgestatteter Küche, die wir nicht wirklich gebraucht haben. Nespresso-Kapselmaschine im Zimmer, also an Tabs denken, denn im Shop dort sind sie relativ teuer. Ein absoluter Traumstrand liegt direkt am Hotel. Sehr aufmerksames und nettes Personal. Shuttle von der Fähre zum Hotel und zurück kostenlos inbegriffen. Indonesien-Visa ist unverhältnismäßig teuer (50 S$). Restaurant am Hotel ganz OK, Frühstück vielfältig und gute Auswahl an lokalen und internationalen Speisen. Einzig zu beachten ist: Wenn man mehr braucht als nur am Strand oder im Pool chillen, wird es dort bald langweilig. Es gibt außer dem noch nobleren Partnerhotel Bayan Tree nebenan nichts in Gehreichweite. Kein Shuttlebus in einen Ort oder ähnliches. Wir hatten für unsere Woche dort vier Tage lang einen Taxi mit Fahrer gebucht (Heri Taxi ist klasse!). Kostet zwar, dafür sieht man die ganze Insel und ist immer noch günstiger, als die Exkursionen (Schnorcheln, Fireflies, Temple, Märkte...) im Hotel zu buchen; was aber möglich ist. Insgesamt eine tolle Woche, glatte Empfehlung.

8

Carolyn

Jul 20, 2023

·

Stayed 2 nights

The apartment was great! Cute, clean (although we did have an ant issue, but they came to clean and spray right away). Has a kitchenette with utensils, plates, pots, etc. My tv stopped working (just stayed on loading) but I watched my own shows from my phone so no biggie. The beach is great! Clean, beautiful, water’s warm and not many people. For dining options, prices are not local price. Tourist price. It’s what you would pay in US or Singapore. If you have that expectation, then it’s fine. Transportation is very limited. Everything by taxi, nothing within walkable distance from the hotel. No shuttle except to and from the ferry terminal (free). If you do massages outside, they usually provide free transport to and from the massage place back to the hotel. Bring your own food or snacks then you can enjoy the hotel and the beach much more comfortably. Breakfast buffet was great! Tasty with a good variety of choices. Staff is friendly and helpful. Beautiful property.

10

Yasmin

Jul 22, 2025

·

Stayed 3 nights

Right on the beach, lovely biew, comfortable little apartment with 80s feel furniture. A very nice stay. Staff were very friendly.

10

Stephane

Sep 28, 2025

·

Stayed 3 nights

The staff at the Cassia are amazing! They are so sweet, professional and helpful. Every single person there went above and beyond to ensure we had a good holiday. Everyone were smiling, engaging, helpful and amazing. The room was fine, clean and equipped with everything we needed. The facilities were great with good options of activities for a family. The breakfast was amazing and again with super staff. The location is beautiful, quiet and peaceful.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for variety and quality, including at Vista and Angsana. Other dining is generally tasty but expensive by local standards.

Related guest reviews

10

Elyssia

Sep 7, 2025

·

Stayed 2 nights

Staff were great! Exceptional service! Pool was right infront of the dining restaurant / checkin counter so a little strange placement there due to lack of privacy. Its a secluded resort so theres no shopping options but if youre opting to come here for a getaway, its worth it! Buggy service is available to take you between Angsana & Banyan Tree as well - theyre all under the same Banyan Group umbrella so its shared facilities! Theres pingpong, board games, a whole slew of daily activities i.e zumba / pool party, etc Managed to try breakfast @ Vista (a lot of options to choose), dinner at Treetops Restaurant (costed us about 1.1 mil rupiah for 2 pax) & Int Bbq Dinner @ Xana Beach Club (680,000/nett per pax excl. drinks) All in all, it was pretty worth it for a quick getaway! We reached around 6pm & spent about SGD$550 for 2 pax / 2D2N (excl. ferry tickets) - not too bad i suppose.

10

Marius

May 4, 2025

·

Stayed 3 nights

Cassia is a nice and value for money resort if you plan it right. It provides everything you need, but for a price. Luckily, the rooms come with kitchenettes. Thus, if you come from Singapore, you can bring food with you to cook basic meals - particularly helpful with children. The hotel has a "minimart" as well. There are no shops around the resort. The beach is excellent and the pool is nice, albeit small. You can use the facilities of Angsana and Banyan Tree as well. But there is no need as they are older. Food quality is OK but the prices are above Singapore chain restaurant prices (around 20 SGD per meal). Suggest to only consider during 50% off happy hour). Breakfast is nice and - surprisingly - better quality food than a la carte orders. Although they say that breakfast in Cassia and Angsana is the same - Angsana had more variety and was better prepared when we were there. As a guest, you can choose to have breakfast in either of them. The Kids Club is excellent. The kindergarten teachers actively engage with the kids and do handcrafting with them. Our kids loved it. It's probably the biggest reason for us to come back.

8

Annie

May 21, 2023

·

Stayed 1 night

Very friendly staff. The beach is beautiful and very clean. The pool is a bit small and can be crowded. The food is overpriced as expected in resorts but other amenities make up for it.

8

ferri

Dec 30, 2023

·

Stayed 2 nights

The tour offering is truly a ripoff and wouldn’t recommend anyone the offer. The property was good and clean. But dining is expensive. There is no grocery shop around either. Don’t go there during rainy season.

8

Per

Jun 15, 2023

·

Stayed 2 nights

The room was great. Two bedroom apartment for a reasonable price with breakfast included. Everything else (activities, attractions and food options) are highly overpriced. The only reasonable priced food option was the restaurant located in the main building around the front desk of the hotel (Vista).

8

Nok

Aug 28, 2023

·

Stayed 2 nights

We are impressed with our stay. Check in was easy. The rooms were simple and clean….we all love the space. Breakfast was sufficient but would be better if coffee station was faster. We stayed for 2 nights 3 days, love the beach and the pool. Good variety of restaurants to go.

8

Alex

Jan 3, 2025

·

Stayed 4 nights

Great staff and very good property. Good was okay. Breakfast good. Ate at Banyan tree two nights. I recommend The Cove. Very good. Staff at Casia are great. Disappointed Jet Ski and ATV not available. Paintball was great fun. Overall would give the holiday a solid 8/10. Fantastic Beach. Windy in January.

10

Kris

Nov 2, 2024

·

Stayed 1 night

We were very happy with the accommodations, the beautiful beach, the warm and welcoming staff and the exquisite food. I highly recommend Cassia Bintan!!

10

Belinda

Aug 12, 2025

·

Stayed 2 nights

Room was clean and comfortable. There are sufficient facilities for us including table tennis. Breakfast spread, food at Treetop and Angsana were all to our liking.

10

Stephane

Sep 28, 2025

·

Stayed 3 nights

The staff at the Cassia are amazing! They are so sweet, professional and helpful. Every single person there went above and beyond to ensure we had a good holiday. Everyone were smiling, engaging, helpful and amazing. The room was fine, clean and equipped with everything we needed. The facilities were great with good options of activities for a family. The breakfast was amazing and again with super staff. The location is beautiful, quiet and peaceful.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $144	17 $119
18 $95	19 $95	20 $95	21 $95	22 $95	23 $95	24 $101
25 $84	26 $85	27 $85	28 $85	29 $85	30 $95	31 $102

Su	Mo	Tu	We	Th	Fr	Sa
1 $87	2 $85	3 $85	4 $84	5 $84	6 $101	7 $121
8 $112	9 $84	10 $89	11 $87	12 $87	13 $103	14 $102
15 $84	16 $87	17 $89	18 $89	19 $87	20 $107	21 $109
22 $87	23 $87	24 $89	25 $84	26 $84	27 $105	28 $105
29 $87	30 $84

Cassia Bintan, part of Banyan Group

Prices for Cassia Bintan, part of Banyan Group

Monthly average prices

About this property

Location

Room options

Two Bedroom Ocean View Suite Free Return Transfer (Bbt Terminal and Resort)

One Bedroom Loft King Free Return Transfer (Bbt Terminal and Resort)

Two Bedroom Suite Free Return Transfer (Bbt Terminal and Resort)

Two Bedroom Loft Free Return Transfer (Bbt Terminal and Resort)

One Bedroom Ocean View Suite King Free Return Transfer (Bbt Terminal and Resort)

One Bedroom Suite King Free Return Transfer (Bbt Terminal and Resort)

Two Bedroom Ocean View Loft Free Return Transfer (Bbt Terminal and Resort)

One Bedroom Suite Twin Free Return Transfer (Bbt Terminal and Resort)

Guest reviews of Cassia Bintan, part of Banyan Group

What guests think

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FAQs about Cassia Bintan, part of Banyan Group

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