Is parking available at the property?

Yes, parking is available on-site and is free for guests.

Is breakfast offered at the hotel?

Yes, breakfast is offered, and it typically includes a variety of options. The serving hours may vary, so it is advisable to check with the hotel directly for specific times.

Are pets allowed at the hotel?

Pets are not allowed at the property, except for service animals.

What are the check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early check-in and late check-out may be available upon request and could incur additional charges.

Is there an airport shuttle service available?

Yes, the hotel offers shuttle services from the Bandar Bintan Telani ferry terminal at scheduled times. Guests should contact the hotel with their arrival details to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property has limited wheelchair accessibility, including step-free entrances and elevators. It is advisable to contact the hotel for specific details regarding accessible facilities.

Where is the hotel located in relation to key attractions?

The hotel is located on Bintan Island, just 0.3 miles (0.5 km) from Nirwana Beach and a short drive from Tanjung Pinang, the island's capital. Other nearby attractions include Lagoi Bay Lake and Ria Bintan Golf Club.

Does the hotel have a swimming pool?

Yes, the hotel features an outdoor infinity pool, which is operational year-round. There is also a children's pool available for younger guests.

Nirwana Resort Hotel in Lagoi

Average nightly price at Nirwana Resort Hotel by month, last 12 months (USD)
Month	Average price
January	$75
February	$84
March	$70
April	$69
May	$75
June	$69
July	$74
August	$73
September	$83
October	$93
November	$82
December	$86

What guests think

At Nirwana Resort Hotel, travellers highlight the beautiful beach and large pools, plentiful on-site activities, and consistently friendly staff, while also noting dated areas in the property and rooms, limited and sometimes pricey dining, and occasional service hiccups.

Many find the grounds and pools clean and well kept, though some bathrooms and fixtures feel worn or need minor fixes. The quiet, beachfront setting is appreciated, with convenient ferry transfers, but the resort can feel isolated. Expect a relaxing beach stay with family-friendly facilities in a resort that trades buzz for calm.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Big pools and a nice beach are repeatedly praised, with many on-site activities and a family-friendly setup. Some facilities and parts of the grounds feel dated or in need of refurbishment.

Related guest reviews

6

Jakob

Aug 7, 2023

·

Stayed 3 nights

Outdated rooms and chaotic service. But really good location and pool area that brings this to an average rating

10

Michael

Oct 1, 2025

·

Stayed 1 night

Great value, lovely people and a beautiful beach and pool.

8

KIRAN

Dec 4, 2025

·

Stayed 2 nights

Clean spacious rooms and neat toilet. Staff were very friendly. Lots of activities inside the resort. However, everything was very expensive. It was costing like we were in Singapore. Stay was comfortable from ferry terminal pick up till drop off.

8

David

Jun 17, 2024

·

Stayed 3 nights

Hotel is spacious, clean and well maintained. Love the views of the sea from the pool and dining areas. The toilets in the west wing where I stayed in were newly renovated which enhanced the stay. Due to its size, theres a great variety of both land and sea activities catering to kids and adults as well!

10

Andrew

Oct 8, 2025

·

Stayed 2 nights

Good four star hotel. Nice room. Great pool and beach. Property could do with some TLC in some places.

10

Timothy Adrian Tremayne

Jun 30, 2025

·

Stayed 2 nights

Great swimming pool and beach

10

Aarti

Jul 3, 2024

·

Stayed 2 nights

Great location, private beach

6

Pratyush

Sep 29, 2025

·

Stayed 2 nights

This is a huge property with several hotels. I think to maintain budget they have done several things to cut corner Facilities: - Excellent pool / great for adults and kids - kids playroom is huge and reasonably priced as staff takes care of kids - beach is well kept Rooms: - very dated , and terrible amenities. Industrial soap in showers, terrible packet coffee and cheap toilet paper - walls quite thin so can hear neighbours Food (only ate at NIRWANA resorts) - terrible and very expensive even for singapore standards - even bfast Buffett was very average and had subpar coffee Staff is friendly but does not take initiative. Overall highly unlikely to be back. For the price/food probably not worth it.

6

Bradley

Aug 12, 2024

·

Stayed 2 nights

The property is a little run down and tired and could do with some refurbishments, especially around the pool and grounds. The resort is very family friendly, something to be mindful of if you are not looking for this. The rooms are fine, however the noise from luggage movements in the corridors is noticeable and starts early when guests are checking out. Highly recommended booking Anindya Spa as the treatments were great. Also every staff member in the resort that I interacted with was very friendly and helpful.

10

MYUNGEUN

Sep 9, 2025

·

Stayed 1 night

수영장 놀기 좋고 바로 앞이 바다라 너무 예쁘고 사진보다 시설도 더 넓고 깨끗했어요. 주변시설 셔틀도 잘되어있고 직원들도 척하면 척 알아서 잘 해주시고 친절해서 너무 좋았습니다.

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews often note clean rooms, pools, and well-kept grounds. A few mention worn bathrooms or minor issues like poor drainage that make some areas feel aged.

Related guest reviews

10

Jinyoung

Dec 7, 2024

·

Stayed 2 nights

편안하고 조용한 분위기. 청결한 객실과 수영장. 바우처, 직원 친절, 서비스 등 모든것이 완벽함. 다시 또 오고 싶은 곳.추천합니다

8

KIRAN

Dec 4, 2025

·

Stayed 2 nights

Clean spacious rooms and neat toilet. Staff were very friendly. Lots of activities inside the resort. However, everything was very expensive. It was costing like we were in Singapore. Stay was comfortable from ferry terminal pick up till drop off.

4

Naveen

Dec 21, 2023

·

Stayed 3 nights

Room was not comfortable. I had premier room. Still it was not upto mark. In bathing area, water was not draining properly. Washing jet was not working properly.

8

David

Jun 17, 2024

·

Stayed 3 nights

Hotel is spacious, clean and well maintained. Love the views of the sea from the pool and dining areas. The toilets in the west wing where I stayed in were newly renovated which enhanced the stay. Due to its size, theres a great variety of both land and sea activities catering to kids and adults as well!

10

Andrew

Oct 8, 2025

·

Stayed 2 nights

Good four star hotel. Nice room. Great pool and beach. Property could do with some TLC in some places.

10

Lalit

Dec 2, 2024

·

Stayed 2 nights

It was a quiet place. Nice beach. Clean property. Blue lake and fishing house village are good places to visit while in BinTan

8

Naoki

Aug 21, 2023

·

Stayed 2 nights

Well maintained. Friendly staff. Good location. Shower water pressure is not very high.

8

Galyna

Oct 7, 2024

·

Stayed 2 nights

Staff was fantastic, however this place need a serious refurbish, it was like we where back in the 80's - Pricing! I even don't want to mention. Its the staff that is keeping this place together.

6

Michele

Nov 6, 2023

·

Stayed 2 nights

L’hôtel est très vieillissant ce n’est pas un 4 étoiles 1/2 du tout. La salle de bain est très vieille et donne une impression de saleté, idem les toilettes. Les lits ne sont pas confortables malheureusement et la climatisation très bruyante. Service restaurant assez épouvantable on ne mange jamais ensemble, les plats arrivent les uns derrière les autres, et les boissons sont servis à la fin du repas. C’est assez pitoyable et décevant. Le personnel est très aimable mais fort peu compétent.

10

MYUNGEUN

Sep 9, 2025

·

Stayed 1 night

수영장 놀기 좋고 바로 앞이 바다라 너무 예쁘고 사진보다 시설도 더 넓고 깨끗했어요. 주변시설 셔틀도 잘되어있고 직원들도 척하면 척 알아서 잘 해주시고 친절해서 너무 좋았습니다.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Feedback is mixed: some praise spacious, comfortable rooms, while others find them dated with thin walls and corridor noise, and occasional comfort issues.

Related guest reviews

6

Jakob

Aug 7, 2023

·

Stayed 3 nights

Outdated rooms and chaotic service. But really good location and pool area that brings this to an average rating

8

KIRAN

Dec 4, 2025

·

Stayed 2 nights

Clean spacious rooms and neat toilet. Staff were very friendly. Lots of activities inside the resort. However, everything was very expensive. It was costing like we were in Singapore. Stay was comfortable from ferry terminal pick up till drop off.

4

Naveen

Dec 21, 2023

·

Stayed 3 nights

Room was not comfortable. I had premier room. Still it was not upto mark. In bathing area, water was not draining properly. Washing jet was not working properly.

10

Andrew

Oct 8, 2025

·

Stayed 2 nights

Good four star hotel. Nice room. Great pool and beach. Property could do with some TLC in some places.

8

Naoki

Aug 21, 2023

·

Stayed 2 nights

Well maintained. Friendly staff. Good location. Shower water pressure is not very high.

8

Galyna

Oct 7, 2024

·

Stayed 2 nights

Staff was fantastic, however this place need a serious refurbish, it was like we where back in the 80's - Pricing! I even don't want to mention. Its the staff that is keeping this place together.

8

Sujatha K

Dec 12, 2022

·

Stayed 2 nights

The room was good. The staff were friendly and our needs were attended immediately upon request. The WIFi was bit slow and was available only in the room.

6

Pratyush

Sep 29, 2025

·

Stayed 2 nights

This is a huge property with several hotels. I think to maintain budget they have done several things to cut corner Facilities: - Excellent pool / great for adults and kids - kids playroom is huge and reasonably priced as staff takes care of kids - beach is well kept Rooms: - very dated , and terrible amenities. Industrial soap in showers, terrible packet coffee and cheap toilet paper - walls quite thin so can hear neighbours Food (only ate at NIRWANA resorts) - terrible and very expensive even for singapore standards - even bfast Buffett was very average and had subpar coffee Staff is friendly but does not take initiative. Overall highly unlikely to be back. For the price/food probably not worth it.

6

Bradley

Aug 12, 2024

·

Stayed 2 nights

The property is a little run down and tired and could do with some refurbishments, especially around the pool and grounds. The resort is very family friendly, something to be mindful of if you are not looking for this. The rooms are fine, however the noise from luggage movements in the corridors is noticeable and starts early when guests are checking out. Highly recommended booking Anindya Spa as the treatments were great. Also every staff member in the resort that I interacted with was very friendly and helpful.

6

Michele

Nov 6, 2023

·

Stayed 2 nights

L’hôtel est très vieillissant ce n’est pas un 4 étoiles 1/2 du tout. La salle de bain est très vieille et donne une impression de saleté, idem les toilettes. Les lits ne sont pas confortables malheureusement et la climatisation très bruyante. Service restaurant assez épouvantable on ne mange jamais ensemble, les plats arrivent les uns derrière les autres, et les boissons sont servis à la fin du repas. C’est assez pitoyable et décevant. Le personnel est très aimable mais fort peu compétent.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are widely described as friendly and helpful, with smooth ferry transfers noted. However, communication and restaurant service can be inconsistent, with occasional wrong information or chaotic pacing.

Related guest reviews

10

Jinyoung

Dec 7, 2024

·

Stayed 2 nights

편안하고 조용한 분위기. 청결한 객실과 수영장. 바우처, 직원 친절, 서비스 등 모든것이 완벽함. 다시 또 오고 싶은 곳.추천합니다

8

KIRAN

Dec 4, 2025

·

Stayed 2 nights

Clean spacious rooms and neat toilet. Staff were very friendly. Lots of activities inside the resort. However, everything was very expensive. It was costing like we were in Singapore. Stay was comfortable from ferry terminal pick up till drop off.

6

TAKAYUKI

Feb 20, 2024

·

Stayed 1 night

When I asked activities location, reception told me wrong location.

8

Galyna

Oct 7, 2024

·

Stayed 2 nights

Staff was fantastic, however this place need a serious refurbish, it was like we where back in the 80's - Pricing! I even don't want to mention. Its the staff that is keeping this place together.

10

Volker

Dec 6, 2024

·

Stayed 4 nights

Eine weitläufige, einzigartig schöne Anlage mit extrem freundlichen Gastgebern.

8

Ginna

Feb 5, 2023

·

It was a great stay, even i got an upgrade during weekday, they will cover you also for free shuttle and return to ferry terminal, breakfast also had many choice, the pool also beautiful

6

Ramesh

Jun 23, 2025

·

Stayed 2 nights

Ok property. Can do better to communicate with guests better

6

Bradley

Aug 12, 2024

·

Stayed 2 nights

The property is a little run down and tired and could do with some refurbishments, especially around the pool and grounds. The resort is very family friendly, something to be mindful of if you are not looking for this. The rooms are fine, however the noise from luggage movements in the corridors is noticeable and starts early when guests are checking out. Highly recommended booking Anindya Spa as the treatments were great. Also every staff member in the resort that I interacted with was very friendly and helpful.

6

Michele

Nov 6, 2023

·

Stayed 2 nights

L’hôtel est très vieillissant ce n’est pas un 4 étoiles 1/2 du tout. La salle de bain est très vieille et donne une impression de saleté, idem les toilettes. Les lits ne sont pas confortables malheureusement et la climatisation très bruyante. Service restaurant assez épouvantable on ne mange jamais ensemble, les plats arrivent les uns derrière les autres, et les boissons sont servis à la fin du repas. C’est assez pitoyable et décevant. Le personnel est très aimable mais fort peu compétent.

10

MYUNGEUN

Sep 9, 2025

·

Stayed 1 night

수영장 놀기 좋고 바로 앞이 바다라 너무 예쁘고 사진보다 시설도 더 넓고 깨끗했어요. 주변시설 셔틀도 잘되어있고 직원들도 척하면 척 알아서 잘 해주시고 친절해서 너무 좋았습니다.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

A quiet, beachfront setting with a private feel is appreciated, and ferry transfers help with access. Some guests find the resort isolated, though nearby attractions are reachable.

Related guest reviews

10

Marie

Feb 26, 2023

·

Stayed 3 nights

Jättefin resort. Lite ödsligt på vardagar då även restauranger stänger så utbudet blir begränsat. På helgen lever resorten upp, hela utbudet är öppet och det är ett mycket trevligt ställe.

6

Jakob

Aug 7, 2023

·

Stayed 3 nights

Outdated rooms and chaotic service. But really good location and pool area that brings this to an average rating

8

KIRAN

Dec 4, 2025

·

Stayed 2 nights

Clean spacious rooms and neat toilet. Staff were very friendly. Lots of activities inside the resort. However, everything was very expensive. It was costing like we were in Singapore. Stay was comfortable from ferry terminal pick up till drop off.

10

Lalit

Dec 2, 2024

·

Stayed 2 nights

It was a quiet place. Nice beach. Clean property. Blue lake and fishing house village are good places to visit while in BinTan

8

Naoki

Aug 21, 2023

·

Stayed 2 nights

Well maintained. Friendly staff. Good location. Shower water pressure is not very high.

10

Ingvild

Nov 8, 2025

·

Stayed 2 nights

Calm, luxurious an beautiful place

10

NITIN

Dec 4, 2022

·

Stayed 19,330 nights

Great hospitality and great people. One comment is the the restaurants on site are limited and can be expensive, a shuttle to town would ad a. local touch to this

10

Aarti

Jul 3, 2024

·

Stayed 2 nights

Great location, private beach

8

Ginna

Feb 5, 2023

·

It was a great stay, even i got an upgrade during weekday, they will cover you also for free shuttle and return to ferry terminal, breakfast also had many choice, the pool also beautiful

10

Lay Peng

Jun 9, 2025

·

Stayed 1 night

Like the peace and beautiful beach. Like the staff service.

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AI-generated summary based on recent guest reviews

Dining

Dining is mixed: options can be limited and expensive, and restaurant service uneven; breakfast quality ranges from good to below average. Some on-site venues are preferred over others.

Related guest reviews

10

SH

Nov 13, 2023

·

Stayed 2 nights

Friendly staff. Food options limited.

10

Marie

Feb 26, 2023

·

Stayed 3 nights

Jättefin resort. Lite ödsligt på vardagar då även restauranger stänger så utbudet blir begränsat. På helgen lever resorten upp, hela utbudet är öppet och det är ett mycket trevligt ställe.

4

Franck

Mar 18, 2023

·

Stayed 2 nights

The beach is very dirty and no good breakfast

8

Sampath

May 15, 2023

·

Stayed 3 nights

The property is vast and good. The breakfast was good. However the food ordered in the restaurant “The coffee shop” wasn’t great. The fish was so dry and chewy. It was not even close to soft. The other restaurants like Kelong and Dino was better.

8

Nitin

Jan 3, 2023

·

Stayed 19,359 nights

Decent property, efficient & friendly staff but very limited options for dining. I would never eat at the Spice restaurant again. No lockers in the sauna.

10

NITIN

Dec 4, 2022

·

Stayed 19,330 nights

Great hospitality and great people. One comment is the the restaurants on site are limited and can be expensive, a shuttle to town would ad a. local touch to this

8

Ginna

Feb 5, 2023

·

It was a great stay, even i got an upgrade during weekday, they will cover you also for free shuttle and return to ferry terminal, breakfast also had many choice, the pool also beautiful

6

Pratyush

Sep 29, 2025

·

Stayed 2 nights

This is a huge property with several hotels. I think to maintain budget they have done several things to cut corner Facilities: - Excellent pool / great for adults and kids - kids playroom is huge and reasonably priced as staff takes care of kids - beach is well kept Rooms: - very dated , and terrible amenities. Industrial soap in showers, terrible packet coffee and cheap toilet paper - walls quite thin so can hear neighbours Food (only ate at NIRWANA resorts) - terrible and very expensive even for singapore standards - even bfast Buffett was very average and had subpar coffee Staff is friendly but does not take initiative. Overall highly unlikely to be back. For the price/food probably not worth it.

6

Michele

Nov 6, 2023

·

Stayed 2 nights

L’hôtel est très vieillissant ce n’est pas un 4 étoiles 1/2 du tout. La salle de bain est très vieille et donne une impression de saleté, idem les toilettes. Les lits ne sont pas confortables malheureusement et la climatisation très bruyante. Service restaurant assez épouvantable on ne mange jamais ensemble, les plats arrivent les uns derrière les autres, et les boissons sont servis à la fin du repas. C’est assez pitoyable et décevant. Le personnel est très aimable mais fort peu compétent.

8

Guillermo

Jan 1, 2023

·

Stayed 19,356 nights

Le service dans les restaurants peut être amélioré.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $79
18 $67	19 $65	20 $65	21 $64	22 $65	23 $75	24 $76
25 $65	26 $65	27 $65	28 $64	29 $64	30 $76	31 $76

Su	Mo	Tu	We	Th	Fr	Sa
1 $65	2 $65	3 $65	4 $65	5 $65	6 $80	7 $95
8 $95	9 $65	10 $65	11 $64	12 $65	13 $76	14 $76
15 $64	16 $65	17 $65	18 $65	19 $65	20 $76	21 $76
22 $65	23 $65	24 $65	25 $65	26 $71	27 $76	28 $76
29 $57	30 $74

Nirwana Resort Hotel

Prices for Nirwana Resort Hotel

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed (Nirwana Suite)

Nirwana Premier

Nirwana Deluxe

Nirwana Room

Guest reviews of Nirwana Resort Hotel

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Nirwana Resort Hotel

Considering this hotel for your Lagoi trip?

Prices for upcoming dates

Business details