Name: Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel
Address: 428 South Gay Street, Downtown Knoxville, Knoxville, Tennessee, United States of America, Knoxville, Knox County, United States of America
Rating: 9.35

Guest reviews

9.3

Superb

Based on 125 verified reviews

What guests think

AI-generated summary based on recent guest reviews

Across reviews, Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel stands out for its elegant, French-inspired boutique style in a central downtown location, with spacious, beautifully appointed rooms and generally friendly staff praised for creating a charming, comfortable stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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10

Gretchen

Mar 1, 2026

·

Stayed 1 night

Staff, room, coffee (Nespresso!) were all lovely

10

Patrick

Nov 17, 2025

·

Stayed 1 night

Good balue

10

Crystal

Oct 5, 2025

·

Stayed 1 night

This is a very cute hotel. I love that they used and maintained the older aspects of the building. These types of hotels are my favorite.

6

Stephanie

Sep 7, 2025

·

Stayed 1 night

The person next door got on a conference call before 8 am and might as well have been sitting in our room. Unfortunately breakfast did not start until 10 am. Room was charming, staff were very pleasant but the would not necessarily stay there again,

10

Jeremy

Apr 15, 2025

·

Stayed 1 night

One of the best rooms I’ve had in Knoxville. Convenient location. Rooms were quiet. Comfortable beds. Staff/service were average. Weren’t rude, just not friendly or welcoming per se.

428 South Gay Street, Downtown Knoxville, Knoxville, Tennessee, United States of America

Location

Located in Knoxville (Downtown Knoxville), Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel is within a 15-minute walk of University of Tennessee and Knoxville Convention Center. This hotel is 0.7 mi (1.2 km) from Tennessee River and 1.5 mi (2.4 km) from Neyland Stadium.

Maple Hall(0.1 miles)

Regal Riviera(0.1 miles)

Market Square(0.1 miles)

East Tennessee History Center(0.1 miles)

Tennessee Theatre(0.1 miles)

Charles Krutch Park(0.1 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 23:59

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, covered valet parking is available at a fee of USD 35 per day, which includes in/out privileges.

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

The hotel is located in Downtown Knoxville, within a 15-minute walk of the University of Tennessee and Knoxville Convention Center. It is approximately 1.6 miles from Neyland Stadium and 0.3 miles from Regal Riviera.

Hotel Cleo, Knoxville Downtown, a Tribute Portfolio Hotel

Amenities

Property description