Is parking available at the property?

Yes, free self-parking is available on-site.

What type of breakfast is offered and what are the serving hours?

Full breakfasts are available daily from 7 AM to 11 AM for a fee of approximately MXN 245 for adults and children.

Does the property allow pets?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

Are airport shuttle services available?

Yes, airport shuttle services are available for a surcharge of MXN 2400 per vehicle (one-way, maximum occupancy 3). Guests must contact the property with arrival details before travel.

What accessibility features are available for guests with disabilities?

The property features a stair-free path to the entrance, wheelchair-accessible parking, limited wheelchair-accessible facilities, and a wheelchair-accessible on-site restaurant and pool.

What is the location of the property in relation to key landmarks?

Hotel Chablis Palenque is located in the heart of Palenque, within a 5-minute drive of El Panchán and Museo Del Textil. It is 4.7 mi (7.5 km) from Museo de Sitio Palenque and 5 mi (8.1 km) from Palenque Archaeological Zone.

Does the property have a swimming pool?

Yes, the property features an outdoor pool with sun loungers and umbrellas available for guests.

Are children allowed at the property?

Yes, children are allowed at the property, and there is no minimum age for children to stay for free.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of MXN 200 per night, and advance request or confirmation is required for availability.

Hotel Chablis Palenque

What guests think

Across recent reviews, Hotel Chablis Palenque earns consistent praise for its convenient La Cañada location near the ADO bus station, very clean rooms and common areas, and friendly, professional staff who make arrivals and stays easy.

Guests highlight a leafy setting with a small but pleasant pool and useful on-site amenities like a restaurant, gated parking, and laundry. Rooms are generally comfortable, though several mention weak water pressure or air conditioning and intermittent noise from the street or other guests. Expect a tidy, hassle-free base for exploring Palenque.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities include a small but pleasant pool, an on-site restaurant, and practical touches like gated parking and laundry. The open-air layout and garden areas are also appreciated.

Related guest reviews

10

Gary

7 Jul 2022

·

Stayed 2 nights

Lovely hotel a short walk from ado bus station. Fair sized rooms, with all amenities. Pool large enough to cool down in during humid days.

10

MARIA

15 Dec 2024

·

Stayed 4 nights

It is a nice clean and quiet hotel with a convenient restaurant with excellent customer service

8

Margaret L

11 Nov 2023

·

Stayed 2 nights

This is a comfortable, clean and safe place. Service was good and it was really nice to have an onsite restaurant during torrential rainfalls. There were also a number of other dining options close by.

10

Dale

21 Apr 2023

·

Stayed 2 nights

Super friendly staff, and open- air hotel layout (with pool and water features) blended in well with surrounding jungle!

10

Eloise

18 Feb 2024

·

Stayed 5 nights

Hotel Chablis was in a beautiful location. Our room had a balcony looking out onto the pool. There was lots of room to sit and enjoy the garden area. The staff were excellent and always helpful. The restaurant had a nice patio and the food was very good. We ate there regularly despite the many restaurants nearby.

10

Jared

21 Jul 2022

·

Stayed 1 night

We loved the gated parking! Lots of great restaurants and bars in easy walking distance! Room was great, however the water pressure in our room on the third floor was so weak we almost couldn’t use it. Otherwise very pleased!!

8

Elena

3 Jun 2025

·

Stayed 1 night

Good Location, small swimming pool. Great Breakfast.

10

Quinn

26 Dec 2024

·

Stayed 2 nights

Excellent property. Very charming w a great restaurant. Loved our stay here and definitely would recommend to come here.

10

Elizabeth

25 May 2024

·

Stayed 3 nights

Excellent position in Palenque, very close to ADO station and in a nice street with plenty of nice restaurants. Lovely pool area, spacious nicely laid out hotel, very quiet, and very clean. Couldn’t fault it.

10

Marina

22 Jan 2025

·

Stayed 2 nights

Located in a very convenient area, right accross ADO bus stop ( where you can book daily excursions or train maya) and next to many dining options. Quick and convenient loundry service. Welcome drink included. Professional staff. Great shower! I reccommend this hotel for your stay in Palenque.

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Cleanliness

Reviews consistently describe the hotel as very clean across rooms and common areas; housekeeping is praised, with only isolated minor lapses noted.

Related guest reviews

10

Ramon

2 Feb 2026

·

Stayed 2 nights

The rooms are cosy, yet comfortable and certainly spotless. All personal have attentive to our needs. Location is key to gain easy access to the arqueologycal area, as well as o/from TrTrain Maya, or the Bus station. been kind and very

10

Richard

22 May 2024

·

Stayed 3 nights

We enjoyed the location, quietness, air conditioning, swimming pool, and overall cleanliness of the hotel. We highly recommend to others.

10

Graciela Estela

8 Jun 2024

·

Stayed 1 night

Hotel muy limpio cómodo y seguro con acceso a varios restaurantes y café a pie. Cerca del centro y central camionera

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10

Asunción

22 Apr 2022

·

Stayed 2 nights

Lugar muy limpio y cómodo, excelente atención y servicio, ubicado a una cuadra de la terminal de autobuses y a 10min caminando del parque central.

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10

Alejandro

20 Oct 2025

·

Stayed 1 night

En general un hotel muy limpio, Cómodo, agradable, 10 de 10.

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10

MARIA ANTONIETA

15 Jul 2025

·

Stayed 2 nights

Muy buen servicio del personal, el personal muy amable y servicial, limpio y comodo

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10

Elizabeth

25 May 2024

·

Stayed 3 nights

Excellent position in Palenque, very close to ADO station and in a nice street with plenty of nice restaurants. Lovely pool area, spacious nicely laid out hotel, very quiet, and very clean. Couldn’t fault it.

10

Omar

7 Mar 2025

·

Stayed 3 nights

Muy limpio todo y el trato excelente!

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10

lois

14 Jan 2024

·

Stayed 2 nights

Property is nicely located, older decor but in good condition and very clean. Has everything you need.

10

Yessica

11 Jul 2025

·

Stayed 3 nights

El personal es muy amable, frente del hotel hay una agencia de viajes con un super buen servicio. Las habitaciones limpias, alrededor varios restaurantes con muy buena comida. A 10 min del tren maya, caminando puedes llegar en 10 min. a la plaza central de Palenque.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are comfortable and adequately sized, some with balconies overlooking the pool; decor is older but maintained. Recurring comments note weak water pressure, occasional AC issues, and noise from the street or other guests.

Related guest reviews

10

Ramon

2 Feb 2026

·

Stayed 2 nights

The rooms are cosy, yet comfortable and certainly spotless. All personal have attentive to our needs. Location is key to gain easy access to the arqueologycal area, as well as o/from TrTrain Maya, or the Bus station. been kind and very

10

Eloise

18 Feb 2024

·

Stayed 5 nights

Hotel Chablis was in a beautiful location. Our room had a balcony looking out onto the pool. There was lots of room to sit and enjoy the garden area. The staff were excellent and always helpful. The restaurant had a nice patio and the food was very good. We ate there regularly despite the many restaurants nearby.

10

Jared

21 Jul 2022

·

Stayed 1 night

We loved the gated parking! Lots of great restaurants and bars in easy walking distance! Room was great, however the water pressure in our room on the third floor was so weak we almost couldn’t use it. Otherwise very pleased!!

8

María

14 Apr 2024

·

Stayed 1 night

Todo bien, solo un inconveniente con el aire acondicionado

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8

Jesenia

27 Jul 2024

·

Stayed 1 night

Disappointed the AC barely work, problems with bathroom too.

10

Elizabeth

25 May 2024

·

Stayed 3 nights

Excellent position in Palenque, very close to ADO station and in a nice street with plenty of nice restaurants. Lovely pool area, spacious nicely laid out hotel, very quiet, and very clean. Couldn’t fault it.

10

Erich

29 Jul 2024

·

Stayed 3 nights

Wir haben uns sehr wohl gefühlt, bisschen eng aber eigentlich schöner, als auf den Fotos. Die Umgebung hat man bald satt, aber waren in erster Linie wegen der Ruinen und der umliegenden Wasserfälle da.

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8

Michael

19 Sept 2024

·

Stayed 2 nights

Bit noisy if you're facing the street but a nice place all the same.

8

Jaime Raul

10 Nov 2023

·

Stayed 1 night

Un buen hotel solo 2 cosas almohadas y camas duras y la presión de la regadera pésima, me costó mucho trabajo bañarnos... El personal super amable

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10

lois

14 Jan 2024

·

Stayed 2 nights

Property is nicely located, older decor but in good condition and very clean. Has everything you need.

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Service

Staff are widely described as friendly, helpful, and professional, and check-in needs (like early arrivals) are accommodated. One report of a booking date error appears isolated.

Related guest reviews

10

Mariana

24 Jun 2023

·

Stayed 2 nights

Nos dieron un excelente trato, nuestro check in estaba programado para más tarde, pero nuestro transporte llegó mucho antes, entonces ellos nos atendieron y nos dieron una habitación lo antes posible. Me gustó mucho la limpieza y amabilidad de los empleados. Se los recomiendo mucho.

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2

Fernanda

7 Apr 2023

·

No me respetaron mi reserva que era del 07 al 08 de abril, me la pusieron para otro día!

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10

Ramon

2 Feb 2026

·

Stayed 2 nights

The rooms are cosy, yet comfortable and certainly spotless. All personal have attentive to our needs. Location is key to gain easy access to the arqueologycal area, as well as o/from TrTrain Maya, or the Bus station. been kind and very

10

Dale

21 Apr 2023

·

Stayed 2 nights

Super friendly staff, and open- air hotel layout (with pool and water features) blended in well with surrounding jungle!

10

Alba

24 Sept 2025

·

Stayed 4 nights

Bien cuidado y accesible. Personal muy amable.

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10

Horacio

24 Jan 2024

·

Stayed 1 night

Nice, convenient and very clean, hospitality very nice and helpful.

10

MARIA ANTONIETA

15 Jul 2025

·

Stayed 2 nights

Muy buen servicio del personal, el personal muy amable y servicial, limpio y comodo

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10

Colette

5 Jul 2024

·

Stayed 2 nights

Restaurant at hotel was excellent and all staff very helpful and nice.

10

Marina

22 Jan 2025

·

Stayed 2 nights

Located in a very convenient area, right accross ADO bus stop ( where you can book daily excursions or train maya) and next to many dining options. Quick and convenient loundry service. Welcome drink included. Professional staff. Great shower! I reccommend this hotel for your stay in Palenque.

10

Chung Yin

21 Jan 2024

·

Stayed 1 night

Very nice and friendly staff

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AI-generated summary based on recent guest reviews

Location

Widely praised location in La Cañada: a short walk to the ADO bus station, restaurants, and transport for the ruins, and handy for the Maya Train and town center. Some guests experienced noise from nearby venues or street-facing rooms.

Related guest reviews

10

Gary

7 Jul 2022

·

Stayed 2 nights

Lovely hotel a short walk from ado bus station. Fair sized rooms, with all amenities. Pool large enough to cool down in during humid days.

10

Ramon

2 Feb 2026

·

Stayed 2 nights

The rooms are cosy, yet comfortable and certainly spotless. All personal have attentive to our needs. Location is key to gain easy access to the arqueologycal area, as well as o/from TrTrain Maya, or the Bus station. been kind and very

10

Graciela Estela

8 Jun 2024

·

Stayed 1 night

Hotel muy limpio cómodo y seguro con acceso a varios restaurantes y café a pie. Cerca del centro y central camionera

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10

Asunción

22 Apr 2022

·

Stayed 2 nights

Lugar muy limpio y cómodo, excelente atención y servicio, ubicado a una cuadra de la terminal de autobuses y a 10min caminando del parque central.

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8

John

1 Mar 2023

·

Stayed 1 night

Good location. Good hotel

10

Martha

16 Jul 2024

·

Stayed 1 night

Nice location

10

Elizabeth

25 May 2024

·

Stayed 3 nights

Excellent position in Palenque, very close to ADO station and in a nice street with plenty of nice restaurants. Lovely pool area, spacious nicely laid out hotel, very quiet, and very clean. Couldn’t fault it.

10

Marina

22 Jan 2025

·

Stayed 2 nights

Located in a very convenient area, right accross ADO bus stop ( where you can book daily excursions or train maya) and next to many dining options. Quick and convenient loundry service. Welcome drink included. Professional staff. Great shower! I reccommend this hotel for your stay in Palenque.

10

Yessica

11 Jul 2025

·

Stayed 3 nights

El personal es muy amable, frente del hotel hay una agencia de viajes con un super buen servicio. Las habitaciones limpias, alrededor varios restaurantes con muy buena comida. A 10 min del tren maya, caminando puedes llegar en 10 min. a la plaza central de Palenque.

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10

Graciela Estela

21 Mar 2025

·

Stayed 1 night

El hotel me gustó por limpio y bien ubicado, me he quedado en otras ocasiones sin problemas pero en esta ocasión había música muy fuerte en los alrededores, que se calmó un poco como a las 12 pero no me dejaba dormir. Pero el Hotel en sí muy bueno

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AI-generated summary based on recent guest reviews

Dining

The on-site restaurant earns strong reviews for quality and convenience, with a pleasant patio setting. Breakfast is often described as good to great.

Related guest reviews

10

MARIA

15 Dec 2024

·

Stayed 4 nights

It is a nice clean and quiet hotel with a convenient restaurant with excellent customer service

8

Iliana Jaime

12 Jan 2024

·

Stayed 3 nights

Chablis is a very nice hotel. It’s clean, has great staff, their restaurant is very good and it’s in a great location. One of the best locations for Palenque and a great choice of hotel. They should invest in remodeling their restrooms as they’re a bit outdated, otherwise everything was great.

8

Margaret L

11 Nov 2023

·

Stayed 2 nights

This is a comfortable, clean and safe place. Service was good and it was really nice to have an onsite restaurant during torrential rainfalls. There were also a number of other dining options close by.

10

Eloise

18 Feb 2024

·

Stayed 5 nights

Hotel Chablis was in a beautiful location. Our room had a balcony looking out onto the pool. There was lots of room to sit and enjoy the garden area. The staff were excellent and always helpful. The restaurant had a nice patio and the food was very good. We ate there regularly despite the many restaurants nearby.

10

Griselda

30 Jun 2023

·

Stayed 2 nights

Muy agradable la estancia y excelente comida en restaurante.

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8

Elena

3 Jun 2025

·

Stayed 1 night

Good Location, small swimming pool. Great Breakfast.

10

Quinn

26 Dec 2024

·

Stayed 2 nights

Excellent property. Very charming w a great restaurant. Loved our stay here and definitely would recommend to come here.

10

Carol

25 Nov 2025

·

Stayed 4 nights

Breakfast was good didn’t swim

10

Colette

5 Jul 2024

·

Stayed 2 nights

Restaurant at hotel was excellent and all staff very helpful and nice.

8

Nancy

29 Feb 2024

·

Stayed 2 nights

Pool area very nice in the steamy beautiful jungle. Sitting out in that area in the morning for breakfast was lovely. The staff was kind and helpful.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $95	2 $94	3 $122	4 $125	5 $124	6 $124	7 $129
8 $97	9 $113	10 $113	11 $100	12 $100	13 $87	14 $133
15 $100	16 $100	17 $100	18 $100	19 $100	20 $100	21 $100
22 $86	23 $100	24 $100	25 $100	26 $100	27 $100	28 $86
29 $86	30 $100

Su	Mo	Tu	We	Th	Fr	Sa
		1 $87	2	3 $114	4 $100	5 $100
6 $101	7 $101	8 $100	9	10 $106	11 $114	12 $106
13 $106	14 $106	15 $101	16 $106	17 $106	18 $106	19 $101
20 $210	21 $114	22 $106	23	24 $113	25 $114	26
27 $101	28 $198	29	30 $178	31 $178

Hotel Chablis Palenque

About this property

Location

Room options

Quadruple Queen Size Bed

Room Standard

Double Standard

Quadruple with Double Bed

Double King Size Bed

Family Room Standard

Suite King Size Bed

Double Superior King Bed

Quadruple with Balcony

Guest reviews of Hotel Chablis Palenque

Who stays here?

What guests think

Property policies

FAQs about Hotel Chablis Palenque

Prices for upcoming dates