Limehome Salzburg Sterneckstr

We booked 4 rooms for 4 nights for two families, but our experience was extremely disappointing.The problems started at check-in. There was no front desk staff available, and any assistance required calling and waiting in a queue. We arrived late at night after a long journey, and the self-check-in process was confusing, leaving us stranded with no immediate help.Although we had booked four rooms together, they were allocated on the 3rd, 4th, and 5th floors. We requested rooms on the same floor since we were travelling as families, but our request was refused, even though vacant rooms appeared to be available.The rooms did not match the photos shown during booking. The advertised pictures were misleading and gave the impression of much larger, better rooms.There was no daily housekeeping, toilet cleaning, or towel replacement. If you wanted your room cleaned, you had to pay €30 per room per day, which was unacceptable.One room had a serious drainage issue, with water collecting inside. When we reported it, we were asked to wait until 11:00 a.m., despite our plans to leave early for sightseeing.The rooms also had no air conditioning. After repeated requests, we were only given a small table fan.After just two nights, we left the property without any refund and moved to a branded hotel because we could no longer tolerate the poor service. Unfortunately, Expedia was also unable to resolve the matter. Overall, this was a very disappointing stay. Misleading room photos, a confusin

The room was okay, but the property is poorly maintained. The trash can by the front door was full the entire time we were there, and there was a pair of men's underwear inside the front entrance that remained there the entire time. Also, there is no staff on site. We could not use our TV. I contacted the "staff" via WahtsApp and they said they were going to send someone to look at it, but they never did. When I had questions about getting a taxi they responded they were in another location and to Google the information. I will never stay there again.

Shops were: McDonalds near, Spar, also 5-7 min walk Billa in Supermarket Property is clean. No contact to any personal. Code to property comes via message. Everything safe.

Amazing!!!

Really enjoyed the stay. The room was spacious, clean, and tidy, and the location made it easy to reach the city center as well as nearby shops and restaurants. For the price, it’s a great deal.