Spark by Hilton Galveston

Indoor pool & jacuzzi

Not outdoor pool!

Checkin was not very friendly. Hallways could use a good vacuum. Bed was u comfortable. Breakfast was sparse. The best part was being able to leave our car in covered parking for our cruise.

Very spacious and clean. Friendly staff. Nice pool

Great place except breakfast it was nasty. The waffle mix tasted really old like gone bad old. We was the only one to use the pool and hot tub the days we stayed. It would of been super nice if all the windows was open and it was cold outside with the wind blowing like crazy. Loved the fact that all the rooms had its own balcony. Hreat location by the beach and restaurants.

Elevator not working. Only one working.

don't stay here, hotel stinks like something rotten. Pool is for kids only and extrenely hot, it's inside, and tiny. Hotel is scant, no decor, very bland, would not stay here again.

Very clean and convenient location. Worth the spontaneous trip and urgent reservation needed. The breakfast included was very basic. The elevators are quite small and the nearest one to my room stop operating after 8pm.

Very convenient location. Beach across from the Hotel. Easy parking. The hotel itself was clean. The rooms are comfortable with plenty of room. I would definitely stay again. The breakfast was very simple but a quick meal. The pool was inside and very small

Would have liked to use the cruise parking option at Spark but staff was not helpful and so we made other plans.

The property smelt like mold , the staff was very just get you in and out no words said not friendly at all . Our room was ok . The ac unit on the third floor leaked in to our room the 2 days we were there. The sheets had stains. The elevators barely worked and the one in the parking area didn’t work for over a day.

Everything there was filthy. And when i say EVERYTHING i do mean EVERYTHING. FROM THE CARPETS IN THE HALL THAT SMELLED OF MOLD. TO THE SHOWERS THE ROOM WALLS, lamps the headboards, the faucets the curtains the shower curtains the bed frames. THE MINI FRIDGE WAS FULL OF MOLD And the damn tv was stuck on FOX NEWS. i asked for a different room and was denied. THE ONLY REASON WE STAYED IS BECAUSE WE CHECKED IN SO LATE WE WOULD NOT HAVE BEEN ABLE TO SEEK ACCOMMODATIONS ELSE WHERE.

The room was super dirty. The walls had stains on the most common used areas. Floors were not swept or mopped. There was dust and small trash behind the bathroom door. And, most important, the sheets on the beds were not changed from the previous guest. You can smell the sweat on the pillow cases. It was very disgusting. I was very disappointed. I’ve stayed at other Comfort Inn hotels and have never had this experience. I’ve also stayed at other hotels at the beach and they’ve always been cleaned. The property is under remodeling but that does not excuse the dirtiness of the rooms.

Prompt check-in and friendly staff. The room was clean, spacious, quiet, and had a lovely balcony view. I would recommend this hotel.

Safe place to stay with our 5 year old, but the hotel is rather dirty. There were blood spots on the bed comforter and the pull out couch.

1st room had broken floor 2nd room a cockroach 3rd room was ok They didnt want to clean my room the second and third day, the had bad acttitude when i requested housekeeping and they didnt clean mybroom even once

Floor was dirty and gritty! When I entered room took shoes off and my feet got dirty! Even the grit was on foot stool in room. No coffee in room. Breakfast was awful. Gel in tub didn’t work/out! Bed springs creaked all night. Same in our other booked rooms. In one shower drain was broke. No house cleaning! Paid over $1500 for 3 room for 2 nights! Not happy at all!

Room was disgusting. Bathroom was dirty, pillow cases all used and wrinkled, and sheets were stanky and blood stained. We had to sweep and mop ourselves. Room reaked of mildew and had black mold! Demand a refund asap!!!!!!

I would like to say that this hotel should be an embarrassment to the Comfort Inn and Suites hotel chain. The hotel was filthy from the hotel lobby to the rooms and even to the underground parking garage. We stayed on the second floor for 2 nights and there was banging and sounds of furniture moving until midnight both nights on the floor above us.the room itself had a lamp that did not work as well as half the light bulbs were not working some of the fixtures had no working sockets. The whole room itself had the baseboards removed with no attempt to replace them. The room and bathroom were both dirty with stains and dust everywhere. Not sure where the quality control checks came into play but they won’t get my business at that location again. Also there was a big language barrier when staff was asked some basic questions about the hotel.

Friendly staff,Clean and nice property.Great breakfast

It was good but the rooms could use some updating and a good deep cleaning

We enjoyed the most all about the hotel and location and would stay there again. The only thing that bothered us was the bathroom door was glass and positioned right in front of the beds. Though it had an white glazing on it, if someone turned on the light in the middle of the night, it lit up the whole suite waking us up - maybe a darker screen would help.

Location is great! Rooms are large but basic. Looks like they were updated but not finished well. still comfortable for the amount of time we will be in them.

Couldn't see much of the beach from the room. Parking was weird but OK. You had to go behind the hotel. The room was clean and comfortable though.

The bottoms of the tubs are U shaped. So as soon as my husband stepped in the tub he fell. He had pretty impressive bruising on his foot and probably a broken toe. There was the biggest cockroach I have ever seen in our room. When I informed the person at the front desk about the idiotic tub design, my husband falling, and the cockroach she did not seem surprised by any of it. She took my information and said the manager would contact me. It's been almost three weeks and I have not heard from a manager. Our door had been kicked in at some point and instead of fixing it they just painted over the damage. I have pictures. Throughout the hotel there were things taped together with packing tape, doors hanging off hinges, just shoddy workmanship all over. The hotel was so poorly taken care of and dirty that no one in our party dared to eat the complimentary breakfast. If their cleaning and workmanship standards were that low we weren't taking chances with their food safety. It's as if someone bought a completely trashed hotel and instead of fixing anything they just put a coat of paint on and called it good. We had three rooms for our party of eleven. No one besides my husband would even shower in the rooms because they were not cleaned well. Would definitely not recommend. The only good thing about the place is it is across the road from the beach.

Very spacious and clean. Friendly staff. Nice pool

Prompt check-in and friendly staff. The room was clean, spacious, quiet, and had a lovely balcony view. I would recommend this hotel.

It was cleaned and a lots of space.

Noisy neighbors on top and next room over slamming doors and stomping could be heard

It was great just the plug in the bathroom did not work nor were there plugs by the bed also the plugs where the desk was by the tv also did not work.

The property smelt like mold , the staff was very just get you in and out no words said not friendly at all . Our room was ok . The ac unit on the third floor leaked in to our room the 2 days we were there. The sheets had stains. The elevators barely worked and the one in the parking area didn’t work for over a day.

Friendly staff and easy access

Prompt check-in and friendly staff. The room was clean, spacious, quiet, and had a lovely balcony view. I would recommend this hotel.

Worse stay ever smells bad , unclean and stuff really rude

Was looking for stuff and even tried to call their customer service number at night. No response.

Staff was awesome.

My stay was convenient to the coast, they alerted us to a Mardi Gras parade, and were efficient with the check in.

After arriving earlier than expected from our cruise, we decided to call the hotel and check if an early check-in was possible. To our delight, they graciously accommodated us, allowing us to settle in ahead of schedule. It was a pleasant surprise and the perfect way to ease back into relaxation mode after our trip.

Awesome experience, we had a balcony to chill outside. And walking distance to the beach and other places walmart restaurants etc etc. Recommend. Staff was amazing!!! Will definitely be back.

The night host was just unpleasant and did not have customer service skills. When we checked in he was sitting on a stool and on his phone. I had to ask him about the times for breakfast. He needs to be retrained in customer satisfaction.

Location

Great stay night before a cruise out of Galveston!

Good price and location

Walkable to 61st Street Pier.

Many places to go to eat and see.

Close to beai

Great place to spend the night pre-cruise.

Close to restaurants

Very convenient location. Beach across from the Hotel. Easy parking. The hotel itself was clean. The rooms are comfortable with plenty of room. I would definitely stay again. The breakfast was very simple but a quick meal. The pool was inside and very small

It was right across from the beach. Plenty of restaurants and shopping within walking distance. The hotel does need to be cleaned better and there were roaches in our room.

Clean good breakfast good coffee across street from beach

THE HOTEL WAS LOCATED ACROSS THE STREET FROM THE BEACH(SEAWALL BLVD) AND CLOSE TO MOODY GARDENS. THE COFFEE WAS GREAT AND HAD FLAVORED CREAMER(PLUS FOR ME). THE BREAKFAST WAS OK JUST BAGELS(CREAM CHEESE & PEANUT BUTTER), MUFFINS, YOGURT & SOME FRUIT. ONE BAGEL HAD MOLD ON IT SO I TOSSED IT. I WOULD HAVE LIKED SCRAMBLED EGGS BUT IT WAS OK FOR A QUICK BREAKFAST, THE ROOM WAS CLEAN BUT DID NOT HAVE DAILY MAID SERVICE, ONLY ONCE YOU LEFT WHICH WAS OK I GUESS. IF I HAD STAYED LONGER IT WOULD HAVE BEEN AN ISSUE. OVERALL I LIKED THE HOTEL.

My sister and I stayed there for a weekend staycation. You can tell it's been renovated. For the cost, I think it was great. Right on the beach/Seawall. The offer a nice breakfast in the morning, bagels, muffins, yogurt, coffee, juice. Beds were very comfortable, and the room was spacious. I don't have any complaints.

We were told that we could check in at 3:30. Like the other familiies that I had shown up. Then told not til 4. The lobby had no a/c. It was hot it smelled and the lobby was full of families waiting in the lobby to check in. I will not ever waste my money to stay here again. the staff was never seen. the coffee in the morning was cold, the sausge was raw. They would not allow us to use the lobby restroom due to not having a key card, even though they knew we had reservations and was waiting to check in.

There was a leak coming from the ceiling and walls in the bathroom. Water was Covering the floor. I spoke to someone. They said come back at 7:30 to talk to someone else. At 7:30 I spoke to the next person and they said they could move me but I was already going to check out. They told me to come back and speak to the manager but he never showed. Coffee was cold etc. I would stay there again if they did something about their customer service. I was too tired to make a big thing about it. I just hope they improve their standards.

Property was clean and had free parking. Breakfast could of been better considering its part of the Hilton chain group same goes for the service of staff memebers.

Very convenient location. Beach across from the Hotel. Easy parking. The hotel itself was clean. The rooms are comfortable with plenty of room. I would definitely stay again. The breakfast was very simple but a quick meal. The pool was inside and very small

Very good stay for 3 star. Breakfast was good. Coffee was watered down

Arrived around 9pm "room was booked by Expedia without availability" so they had to clean it while I had my two kids waiting till almost 10pm Breakfast was just bagels, banana and toast with cereal and yogurt juice was terrible Great location and comfortable beds

Bith view and room was great. Breakfast was about same as others