Is parking available at the property?

Free self-parking is available on-site. Limited parking may apply.

What type of breakfast is offered and what are the serving hours?

A complimentary buffet breakfast is served daily from 6:30 AM to 9:30 AM.

Does the property allow pets?

Pets are allowed in specific rooms only, with a maximum pet fee of USD 75 per accommodation, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in time is at 3:00 PM and check-out time is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific features may vary, and guests are encouraged to contact the property for detailed information.

Where is the property located in relation to key landmarks?

The hotel is located within a 15-minute drive of Palo Duro Canyon State Park and Panhandle-Plains Historical Museum. It is approximately 1.4 miles from Southeast Park Dog Park and 3 miles from Kimbrough Memorial Stadium.

Does the property have a swimming pool?

The hotel features an indoor pool, which is closed on Wednesdays through Sundays. The hot tub is also closed during this time.

What are the policies for guests staying with children?

Children are welcome at the property, and kids can stay for free up to a certain age, although specific age limits are not provided.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of USD 10.00 per stay. Advance request or confirmation may be required for availability.

Holiday Inn Express Canyon Hotel

Average nightly price at Holiday Inn Express - Canyon by IHG by month, last 12 months (USD)
Month	Average price
January	US$110
February	US$109
March	US$121
April	US$132
May	US$141
June	US$138
July	US$136
August	US$140
September	US$124
October	US$117
November	US$107
December	US$107

What guests think

At Holiday Inn Express - Canyon by IHG, travelers consistently note friendly staff, clean and comfortable rooms, and a convenient location near West Texas A&M and Palo Duro Canyon, while remodel work and occasional maintenance or noise issues affect some stays.

Breakfast is frequently highlighted as a plus with attentive staff, though several reviews report inconsistent quality or selection. An indoor pool and hot tub are available, but cleanliness, closures, and a single aging elevator appear in multiple comments during renovations. Expect a comfortable, convenient base with occasional construction-related inconveniences.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Renovations are in progress, and several guests noted messy or noisy common areas. The indoor pool and hot tub are a plus, though cleanliness issues or temporary closures occurred, and there is only one older elevator.

Related guest reviews

10

Steve

26 Feb 2024

·

Stayed 2 nights

The staff was awesome. The lobby and halls are obviously being remodeled but my room was great and the staff was too. Enjoyed my stay

10

Francisco Javier

26 Jun 2024

·

Stayed 1 night

One single lift to go upstairs. Looks old too. I will not repeat the site.

10

Sherry

9 Apr 2024

·

Stayed 1 night

Nice pool and hot tub. All amenities made for a comfortable and pleasant stay. Very handy to Palo Duro Canyon. Pepito’s Mexican restaurant very good and not far.

8

Peter

21 May 2023

·

Stayed 3 nights

Nice helpful staff, but construction noise was annoying.

10

Elisa

25 Feb 2024

·

Stayed 1 night

Ben, the front desk clerk was efficient and friendly. Property is undergoing renovations so is a bit messy. Room had already been renovated and was nice.

10

Chris

19 Aug 2024

·

Stayed 1 night

Clean room and good pool and hot tub for relaxation. Courtious staff.

10

Bonnie

4 Jan 2024

·

Stayed 1 night

Our 1 nite stay while in town was very good except that I was really looking forward to the Hottub after a 8 hr drive in the car but it wasn’t in use. The bed was good, breakfast good but crowded with the remodel going on. I really appreciated that the staff found & bagged an item of mine that I accidentally left in the room- and I was able to pick it up when we drove back through town. That was great costumer service! We will stay again while in town.😊

8

Shelly

24 Nov 2023

·

Stayed 1 night

Staff were friendly and helpful. Location was close to restaurants. Room was quiet and clean. The only negative was only one elevator and it needs maintenance. It made a loud noise while operating and the carpet in it needs to be replaced.

10

Lori

20 Sept 2025

·

Stayed 2 nights

I loved the indoor pool with the hot tub. Also the room seemed very clean.

4

Holly

16 Jun 2025

·

Stayed 3 nights

I understand this is a budget hotel and the smell, the service and the breakfast food solidified that, so curb expectations, if you have them... Check in took a while as the front desk person was on the phone when we arrived and that conversation took a bit to resolve. Not a huge deal and they were helpful and friendly after. The room smelled funny but seemed clean overall. We did not have room service come the first day and a note said to call the front desk if we needed fresh towels. Later that evening I called to request a few washcloths, she said she would 'see if she could find some.' When she arrived she told me 'they don't normally deliver' so I told her about the note and she wanted to see it... She then said 'that is an old note they don't do that anymore' as she sighed and rolled her eyes. I guess the hospitality industry is not always hospitable. We didn't ask for anything else the rest of the trip. As for the 'complimentary breakfast' I have not compliments. Pancakes were ok when the machine worked; Eggs were watery, bland and not something I looked forward to. They had a scrambled egg with peppers which they called an omelet, that was slightly better with a piece of bacon added but they only offered it on Thursday. Friday and Saturday were only eggs and no more bacon just 2 different types of sausage. The pool and hot tub were dirty and the only water filling location was in the gym room. Overall our experience was subpar, and I looked forward to leaving.

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AI-generated summary based on recent guest reviews

Cleanliness

Most reviews describe the property and rooms as clean. A smaller set mention musty or unpleasant odors, dirty rooms, or dust from remodeling, and a few cite mildew concerns.

Related guest reviews

10

Nancy

31 Oct 2025

·

Stayed 1 night

It was clean, quiet, and beds and pillows were extra comfy! Nice hotel!!!

6

Alicia

12 Jul 2025

·

Stayed 1 night

My room was ok, though it was missing bath towels. My parents room triggered my mom to have an asthma attack d/t mold or mildew in the AC.

10

Leslie

4 Feb 2024

·

Stayed 1 night

The property is remodeling so it is going to have some not so clean areas. Great staff!

8

Dolores

18 Aug 2025

·

Stayed 2 nights

Place was nice, the only thing was room smelled like stinking feet. Carpet stuck

2

Mayra

22 Jun 2024

·

Stayed 1 night

The room was dirty.

10

Marsha

26 Aug 2025

·

Stayed 1 night

Nice and clean property. Would definitely stay there again.

10

Autumn

14 Aug 2023

·

Stayed 1 night

Everything was exceptionally clean, breakfast was a very nice variety with a dedicated attendant - very welcoming and friendly staff

4

Holly

16 Jun 2025

·

Stayed 3 nights

I understand this is a budget hotel and the smell, the service and the breakfast food solidified that, so curb expectations, if you have them... Check in took a while as the front desk person was on the phone when we arrived and that conversation took a bit to resolve. Not a huge deal and they were helpful and friendly after. The room smelled funny but seemed clean overall. We did not have room service come the first day and a note said to call the front desk if we needed fresh towels. Later that evening I called to request a few washcloths, she said she would 'see if she could find some.' When she arrived she told me 'they don't normally deliver' so I told her about the note and she wanted to see it... She then said 'that is an old note they don't do that anymore' as she sighed and rolled her eyes. I guess the hospitality industry is not always hospitable. We didn't ask for anything else the rest of the trip. As for the 'complimentary breakfast' I have not compliments. Pancakes were ok when the machine worked; Eggs were watery, bland and not something I looked forward to. They had a scrambled egg with peppers which they called an omelet, that was slightly better with a piece of bacon added but they only offered it on Thursday. Friday and Saturday were only eggs and no more bacon just 2 different types of sausage. The pool and hot tub were dirty and the only water filling location was in the gym room. Overall our experience was subpar, and I looked forward to leaving.

10

Denise

3 Sept 2025

·

Stayed 1 night

Nice location and very clean.

2

Christina

22 Jun 2024

·

Stayed 1 night

Room was not clean. Lobby area was dark and had to go look for someone to check me in. After being there for 4 hours the power went out. Decided to go to another hotel. Manager at first said she couldn't give a refund then said she would do a partial refund and take that or no refund at all. Very rude and unapologetic about the customer being inconvenienced.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are generally spacious and comfortable, with several newly renovated and featuring walk-in showers. Some guests reported noise between rooms and occasional in-room noise from bathroom fans.

Related guest reviews

4

Susan

5 Feb 2024

·

Stayed 2 nights

Too noisy . Both nights heard everything from people next door. Even the exhaust fan in the bathroom was loud!!

10

Laura

28 Dec 2023

·

Stayed 5 nights

Love the renovations including walk in shower. Water pressure was amazing! Lots of room in the room. Staff cleaned our room everyday even though we were staying for 5 nights. Good hot breakfast. Very impressed!

8

Kyle

3 Jan 2023

·

Stayed 1 night

It is remodeled and in the process of more remodeling. Noisy fan in bathroom. High shower head which is nice. Clean facilities.

6

Scott

13 Nov 2025

·

Stayed 1 night

Hotel under construction so a little rough. Could hear activity in other rooms too clearly. Lighting outside a little dim Not usual HIE quality.

10

Amy

30 Sept 2025

·

Stayed 1 night

It was great! The room was large and accommodating! Staff was very nice.

10

Maria

27 Jul 2025

·

Stayed 1 night

Room was so spacious ! Like an apartment

10

James

23 Sept 2024

·

Stayed 1 night

The beds were so comfortable! Slept really good. Which is unusual for me because the rooms are usually lit up too much. I like dark when I'm sleeping. Y'all took care of that by having room darkening shades. Loved the walk in shower where you didn't have to stup over into a tub.

10

Christine

22 May 2025

·

Stayed 1 night

Very quiet

10

Mirella

20 Oct 2024

·

Stayed 1 night

I liked how clean and comfortable the room was. The bed was very comfortable. I liked the glass shower door instead of a shower curtain (more sanitary). The corner caddy was coming off though. Like someone put too much weight on it and was coming unattached.

8

Herminia

18 May 2025

·

Stayed 2 nights

Beds were too soft but otherwise a great stay

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AI-generated summary based on recent guest reviews

Service

Staff are widely praised as friendly, helpful, and professional. A minority reported slow or unwelcoming check-in, difficulty obtaining towels, or a strict cancellation experience.

Related guest reviews

10

Randy

24 Nov 2025

·

Stayed 2 nights

The staff was amazing, room clean and one of the bests breakfasts we’ve ever had at a hotel.

2

Agnes

22 Apr 2025

·

Stayed 1 night

The property is fine but we were not made to feel welcomed rather treated as nuisance on arrival. Probably the receptionist was in a bad mood or going through a bad experience. The receptionist in the morning was pretty nice.

10

Tommy

12 Aug 2025

·

Stayed 3 nights

Staff was extremely friendly and helpful.

10

Sue

30 Aug 2024

·

Stayed 1 night

The front desk personnel was super informative, professional and friendly.

2

Sandra

12 Aug 2025

·

Stayed 1 night

If you reserve here be absolutely sure that you’re going. I reserved and within 15 -30 minutes tried to cancel due to my partner’s health worries and they refused to cancel my reservation. Poor customer service!

10

John

1 Apr 2025

·

Stayed 1 night

Awesome service. The desk attendant was extremely nice and helpful. Room was great. service at breakfast was amazing.

10

Autumn

14 Aug 2023

·

Stayed 1 night

Everything was exceptionally clean, breakfast was a very nice variety with a dedicated attendant - very welcoming and friendly staff

4

Holly

16 Jun 2025

·

Stayed 3 nights

I understand this is a budget hotel and the smell, the service and the breakfast food solidified that, so curb expectations, if you have them... Check in took a while as the front desk person was on the phone when we arrived and that conversation took a bit to resolve. Not a huge deal and they were helpful and friendly after. The room smelled funny but seemed clean overall. We did not have room service come the first day and a note said to call the front desk if we needed fresh towels. Later that evening I called to request a few washcloths, she said she would 'see if she could find some.' When she arrived she told me 'they don't normally deliver' so I told her about the note and she wanted to see it... She then said 'that is an old note they don't do that anymore' as she sighed and rolled her eyes. I guess the hospitality industry is not always hospitable. We didn't ask for anything else the rest of the trip. As for the 'complimentary breakfast' I have not compliments. Pancakes were ok when the machine worked; Eggs were watery, bland and not something I looked forward to. They had a scrambled egg with peppers which they called an omelet, that was slightly better with a piece of bacon added but they only offered it on Thursday. Friday and Saturday were only eggs and no more bacon just 2 different types of sausage. The pool and hot tub were dirty and the only water filling location was in the gym room. Overall our experience was subpar, and I looked forward to leaving.

8

Reynaldo

3 Nov 2025

·

Stayed 1 night

Excellent service

2

Christina

22 Jun 2024

·

Stayed 1 night

Room was not clean. Lobby area was dark and had to go look for someone to check me in. After being there for 4 hours the power went out. Decided to go to another hotel. Manager at first said she couldn't give a refund then said she would do a partial refund and take that or no refund at all. Very rude and unapologetic about the customer being inconvenienced.

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AI-generated summary based on recent guest reviews

Location

Convenient for West Texas A&M University and trips to Palo Duro Canyon, with easy access from I-27 and nearby dining. Several guests also found the area safe and quiet.

Related guest reviews

10

Denise

14 Jul 2024

·

Stayed 1 night

We enjoyed it, great place to stay if you checking out Palo Duro Canyon. Restaurant Texas Rose next door was great

8

Leticia

11 Sept 2023

·

Stayed 1 night

Overall stay was nice room very comfortable. Great location, safe & quiet area.

10

Sheila

2 Mar 2025

·

Stayed 1 night

Close to palo duro canyon, very nice town, enjoyed our stay.

8

Jason

5 Feb 2024

·

Stayed 1 night

Central location in town with ease of access to restaurants

10

Steven

5 Oct 2025

·

Stayed 2 nights

Went for West Texas A&M homecoming. Perfect place to walk to campus! Hotel was perfect!

10

Toni

17 May 2023

·

Stayed 1 night

I went to help pack up my son for college & the location is great. About a 3-minute drive to the college or less.

10

Sonia

15 Aug 2024

·

Stayed 2 nights

Nice quiet and comfortable hotel. Good option if you plan a visit to Palo Duro Canyon State Park.

8

Gary

14 Oct 2025

·

Stayed 1 night

Very easy to access from I-27

10

Nelda

31 Aug 2025

·

Stayed 1 night

The location is nice. Close to WT University. Staff was incredible

10

PAM

17 Jun 2024

·

Stayed 1 night

Great location to visit Palo Duro

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AI-generated summary based on recent guest reviews

Dining

The complimentary breakfast is frequently praised for variety and attentive attendants. However, multiple reviews cite inconsistent quality, including burned or watery items, limited selection on some days, and weak coffee.

Related guest reviews

10

Genevieve

26 Jun 2024

·

Stayed 1 night

Clean, well-run hotel with a great breakfast.

10

Randy

24 Nov 2025

·

Stayed 2 nights

The staff was amazing, room clean and one of the bests breakfasts we’ve ever had at a hotel.

8

Randolph

21 Feb 2023

·

Stayed 1 night

Wedding and hiking trip. Regular HIE users. All was good except breakfast was a little off. No fruit, skim milk, waffles, coffee was very old.

8

Larry S

23 Dec 2022

·

Stayed 3 nights

Safe location. Breakfast was lame.

10

John

1 Apr 2025

·

Stayed 1 night

Awesome service. The desk attendant was extremely nice and helpful. Room was great. service at breakfast was amazing.

10

Leon

8 Jun 2024

·

Stayed 2 nights

Great breakfast, choice of reg sausage or turkey sausage, very good yogurt

10

Autumn

14 Aug 2023

·

Stayed 1 night

Everything was exceptionally clean, breakfast was a very nice variety with a dedicated attendant - very welcoming and friendly staff

4

Holly

16 Jun 2025

·

Stayed 3 nights

I understand this is a budget hotel and the smell, the service and the breakfast food solidified that, so curb expectations, if you have them... Check in took a while as the front desk person was on the phone when we arrived and that conversation took a bit to resolve. Not a huge deal and they were helpful and friendly after. The room smelled funny but seemed clean overall. We did not have room service come the first day and a note said to call the front desk if we needed fresh towels. Later that evening I called to request a few washcloths, she said she would 'see if she could find some.' When she arrived she told me 'they don't normally deliver' so I told her about the note and she wanted to see it... She then said 'that is an old note they don't do that anymore' as she sighed and rolled her eyes. I guess the hospitality industry is not always hospitable. We didn't ask for anything else the rest of the trip. As for the 'complimentary breakfast' I have not compliments. Pancakes were ok when the machine worked; Eggs were watery, bland and not something I looked forward to. They had a scrambled egg with peppers which they called an omelet, that was slightly better with a piece of bacon added but they only offered it on Thursday. Friday and Saturday were only eggs and no more bacon just 2 different types of sausage. The pool and hot tub were dirty and the only water filling location was in the gym room. Overall our experience was subpar, and I looked forward to leaving.

10

Sheila

27 Jun 2024

·

Stayed 2 nights

A really nice hotel. The staff is magnificent, especially the woman in charge of the breakfast. She works so hard! The cinnamon rolls are a nice touch!

6

Keith

25 Aug 2024

·

Stayed 1 night

Breakfast horribly burned, employees by my door in early morning talking

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11 $161	12 $145	13 $181	14 $130	15 $143	16 $190	17 $170
18 $119	19 $133	20 $138	21 $146	22 $163	23	24 $190
25 $118	26 $132	27 $144	28 $188	29	30	31 $170

Su	Mo	Tu	We	Th	Fr	Sa
1 $120	2 $132	3 $135	4 $132	5 $130	6	7 $131
8 $111	9 $128	10 $119	11 $125	12 $119	13	14
15 $112	16 $120	17 $123	18 $127	19 $130	20 $130	21 $122
22 $122	23 $130	24 $130	25 $135	26 $168	27 $135	28 $130
29 $115	30 $116

Holiday Inn Express - Canyon by IHG

Prices for Holiday Inn Express - Canyon by IHG

Monthly average prices

About this property

Location

Room options

Standard Room

Standard Room, 1 Queen Bed, Accessible (Communications, Mobility, Access Tub)

Suite, 1 King Bed with Sofa Bed (Additional Living Area)

Suite, 1 Bedroom

Suite, 1 Bedroom (Living Area)

Standard Room, 1 King Bed, Accessible (Communications, Mobility, Access Tub)

Standard Room, 1 King Bed

Suite, 2 Bedrooms (Living Area)

Standard Room, 2 Queen Beds

Guest reviews of Holiday Inn Express - Canyon by IHG

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express - Canyon by IHG

Prices for upcoming dates