Home2 Suites By Hilton San Juan

The stay was very quite. We finally got to try the drinks at happy hour. Great breakfast. Only dislike are the bed pillows , everything was great.

Nice clean rooms, friendly staff, great gym, only thing is the shade hits the pool by 3-4pm everyday

Clean and friendly staff. Like the weekday evening reception and the breakfast had good options.

Stayed here to attend a wedding nearby. The location was perfect. We also got to enjoy the pool. The rooms have plenty of amenities

Loved this hotel, and if we are in the area again, we will probably stay here. The pool being on the East side was not a great idea - it's in the shade for much of the day. However, other outdoor areas are great for relaxing. TV remotes leave something to be desired. After 4 nights at the hotel, I'm still not sure how to use them or even how to find the channels we like to watch. A TV guide in the room or a QR code to one we could see on our phones would have been helpful. Gorgeous building and rooms with a great breakfast!

Great stay, will stay again! Awesome outdoor pool and gril.

Pool was fabulous

Fire place outside And breakfast was excellent

The place is clean with an amazing courtyard to hangout with family or friends.

Very close to shopping center. Many restaurant options. Brand new hotel. Nightly social hour with finger foods and drinks. Staff was very nice, friendly and respectful.

The bathroom wasn’t clean, but probably because we was there earlier than the check in supposed be

One of the best places i’ve ever stayed at!! Clean, Roomy, and great surrounding shops/food.

The hotel was very clean and comfortable. Our room was very spacious and the kitchenette was very helpful. There were several restaurants and stores nearby. Breakfast was very good!

This place was nice and clean, the staff was friendly, the included breakfast was awesome will definitely recommend and stay there agian.

The good: The bed was comfortable. The window shade kept the room dark at night and let us sleep in in the morning. Breakfast was good with several options. The not so good: They only had original creamer for the coffee. The entire hotel had a smell. Not an awful smell but not good either.

Friendly staff nice and clean rooms

The stay was very enjoyable, from the friendly staff (Cassey was very professional) to the cleanliness of the room. Highly recommend this facility!

Nice and clean

Quiet, clean, comfortable

They didn’t clean or make the beds, they just put blanket on top and called it made. When asked for extra towels they were out. Didn’t vacuum the room. Some of the staff were rude and some staff were real polite and nice

really liked the full kitchen

Room was spacious, and clean. Breakfast had many choices. The front desk girls were very friendly and helpful on questions about local restaurants. Would definitely stay here again when visiting the area.

Everything was wonderful very clean and comfortable. AC did not seem to stay on long. Room was still cool. Just did not seem to be working properly.

The hotel was very clean and comfortable. Our room was very spacious and the kitchenette was very helpful. There were several restaurants and stores nearby. Breakfast was very good!

The room was clean and well stocked. The kitchen had dishes, silverware, and glasses & mugs. They have the option to get a cook top from the front desk. The bed was comfortable, and even had down pillows. Breakfast was wonderful as well, and the staff were friendly and accommodating.

Stayed here to attend a wedding nearby. The location was perfect. We also got to enjoy the pool. The rooms have plenty of amenities

Property was clean.. rooms were very spacious!

I do wanna share, that one of the only things I really disliked about the property is that you can hear everything they’re saying or doing in the next room.

The room was beautifully designed for both comfort and space. The front desk staff were kind, attentive, and genuinely sweet. I loved that there were restaurants within walking distance. Breakfast was absolutely amazing. Overall, a wonderful stay!

Great stay, only issue...and it was minor...was that you could hear noises from other rooms and as they allow animals, a whining dog I could have done without. Wasn't loud but it was distinct.

Everyone from front desk to kitchen staff to housekeeping was very nice and greated us all the time, great place to stay, the rooms were amazing, breakfast was amazing thank you

Well kept and friendly hotel. You get greeted every time you make contact with a staff member

Check in was fast

I did not stayed because the staff gave me a room I did not reserved. I reserved my room 8 days in advanced and call to tell them I was going to check in late. I got there round 11:30 pm. I was talking to Elizabeth who insisted that all they could do is offer me a one bed room room and move me to a two bedroom the next day, meanwhile people were coming to her about things that did not work in their room, all she told them was "it is not working". "I'll have someone look at it in the morning"...I will never make a reservation at this hotel again and I will leave a review in other social medial. Because staff was very unprofessional.

Awesome customer service

Friendly staff nice and clean rooms

The stay was very enjoyable, from the friendly staff (Cassey was very professional) to the cleanliness of the room. Highly recommend this facility!

The stay was great its a brand new place, the only problem is the staff, the lady at the front desk was not very nice, she was hurrying everything up Even thou there was no other customer waiting, charged me twice for the security deposit even after i showed my credit card statement, i really think they need better training

Our experience was great the first night, the second night when we go into the pool we were playing volleyball and the volleyball went out of the pool and it hit a little kid but the kid didnt even flinch cry or anything we kindly apologized and tried moving further away, come to find out the mom of the child was the receptionist named Amanda and im assuming she was off the clock, she called the front desk and reported us just blantanly lying saying we had hit multiple people when it had just been the one incident, which i understand why she would be upset but we apologized and tried to be as polite as possible there was no need to report us, I dont know if she was on a power trip or what because later she left and everything was fine we stopped playing volleyball to avoid any other accidents and started playing marco polo, like i said everything went back to normal and we continued playing, about an hour or so later she comes back and not even 10 minutes later after she came back the receptionist on duty comes and tells us to quiet down because she was getting noise complaints… its a SWIMMING POOL the swimming pools are there to have fun, but somehow there was no problem when Amandas children were screaming and playing and DIVING in the pool, so why would it be a problem when we are just playing, again i dont know if she was on a power trip because she works there or what but if this is how she acts when shes off her shift i can only imagine when shes on her shift

Stay was great. Front desk staff very nice and helpful. I called for sheets for pullout couch and they came up to deliver. Most places I have stayed in will make you go downstairs to get what is needed. Breakfast was really good, lots of choices. Large and comfy rooms. Hotel convenient location. Restaurants are in walking distance.

Safe, very clean, friendly.. restaurants were just a walk away from the hotel.

Police presence patrolling the area consistently and made us feel safe.

Great hotel and location

Close to everything

Stayed here to attend a wedding nearby. The location was perfect. We also got to enjoy the pool. The rooms have plenty of amenities

Great hotels for the price, in the middle of everything!!

Very friendly staff and helpful. Our family had a wonderful weekend we definitely enjoyed the pool will be staying here more often. Great location 5-6 min drive to the Basilica de San Juan.

Great location

Property is very clean. Rooms are quiet. Lots of options to go out and eat are very close to the hotel.

Home2 Suites in San Juan is just off the highway, so it’s a convenient spot for getting anywhere in the mid-Rio Grande Valley within minutes.

Everyone from front desk to kitchen staff to housekeeping was very nice and greated us all the time, great place to stay, the rooms were amazing, breakfast was amazing thank you

The stay was very quite. We finally got to try the drinks at happy hour. Great breakfast. Only dislike are the bed pillows , everything was great.

Best sleep I have had in a long time the beds are super comfy, the breakfast variety was a plus and staff ia very friendly and helpful. My chain choice anytime we travel.

Ir was great! The only service than need improvement is the breakfast , only one waffler and a big line .. and the food replacement was very slow

This place was nice and clean, the staff was friendly, the included breakfast was awesome will definitely recommend and stay there agian.

Clean and friendly staff. Like the weekday evening reception and the breakfast had good options.

Loved the hotel, they had happy hour. Breakfast was amazing. Room was clean and big space

The room was beautifully designed for both comfort and space. The front desk staff were kind, attentive, and genuinely sweet. I loved that there were restaurants within walking distance. Breakfast was absolutely amazing. Overall, a wonderful stay!

Room were nice and big and breakfast was good

Great place and great breakfast options.