Name: Quality Inn & Suites North Charleston - Ashley Phosphate
Address: 2499 La Quinta Lane, Ashley Heights, South Carolina, United States of America, Charleston County, US
Price range: US$47–US$75 per night
Rating: 6.65

What guests think

Across recent reviews, Quality Inn & Suites North Charleston - Ashley Phosphate draws mixed feedback, with frequent concerns about cleanliness, pests, maintenance, and safety, contrasted by repeated praise for friendly front-desk staff and occasional clean, comfortable rooms.

Many guests describe the property as dated and worn, with issues like malfunctioning doors, fluctuating shower temperatures, thin walls, and noisy late-night activity. Breakfast quality is inconsistent, ranging from basic or depleted offerings to occasional hot items, and the pool is often reported dirty or unusable. Some travelers appreciated convenient access to outlets and dining. Expect a budget stay with notable compromises.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Pool often reported dirty or unusable; the property feels worn and in need of maintenance. A few guests also noted parking challenges at night.

Related guest reviews

4

Lamar

7 Apr 2025

·

Stayed 1 night

The Facility is in desperate need of Renovations..

2

Robin

14 Sept 2025

·

Stayed 1 night

The area looks very sketchy. A SUV with a trailer attached parked horizontally in front of my room taking up numerous parking spaces so I couldn't park near my room. I am disabled, so that was a problem for me. I was placed upstairs on the back side of the building because I had a service animal, that was another problem. The hotel looked okay at check in during the daytime but at night there were homeless people and prostitutes walking the parking lot & people were sitting & standing outside their rooms smoking marijuana. I went out to Walmart to buy a mattress protector & linen. When I returned it was dark & I was a little afraid to get out of my car, so I sat there for about 30 minutes before I decided to go up to my room. The room had a strong kind of moldy odor, the floor of my room had not been swept, the nightstand and dresser had spill stains that had not been wiped off, tub was old & had been painted. I wanted to leave the hotel but stayed because I had prepaid online. I slept about 11 p.m. & when I woke up I had a couple of painful bug bites of some sort. I packed and left as soon as I woke up around 4:30 a.m. DO NOT STAY HERE !!

8

Terence

21 Aug 2023

·

Stayed 6 nights

Pool was filthy access to lobby area restricted. No restaurant.

4

Georgia

29 Mar 2023

·

Stayed 2 nights

Location building needs maintance need rooms

6

Doug

24 Apr 2023

·

Stayed 2 nights

Old run down property that was dirty & not well maintained

4

Christopher

7 Aug 2024

·

Stayed 3 nights

Don't let the pictures online fool you. They are at least a decade old. The place is completely run down. Homeless sleeping in parking lot. People obviously living there and trash all over. The staff was friendly and accomodating but that can't make up for the stay. Would not recommend to anyone.

2

Brittany

27 Apr 2025

·

Stayed 1 night

Towels were.dirty tub was dirty with a black ring around it. There was no telephone in the room The pool is cloudy and dirty with no filter

4

Debra

13 May 2023

·

Stayed 2 nights

The room reeked of a strong, acrid smell. The bathtub has been poorly painted over to cover wear. The baseboards and doors and woodwork are rotting and bubbled. The pool was scummy and not usable. Housekeeping took our towels and did not replace them... thank you to the front desk for fixing this.

8

Kirit

6 Apr 2024

·

Stayed 2 nights

Very friendly check-in; parking lot full of construction vehicles

2

Mayra

6 Jul 2024

·

Stayed 2 nights

I am requesting a refund of this trip booked 2 nights and the room was unsafe due to the door not closing properly. The AC did not cool. The Pool was dirty and the residents that stay there made my daughter and I feel unsafe

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many reviews cite poor cleanliness, including roaches, stained bedding, musty odors, and mold, with inconsistent housekeeping. A few guests reported very clean rooms.

Related guest reviews

2

Shallon

3 Oct 2024

·

Stayed 1 night

The sheets were dirty the room in general had not been swept let alone mopped in who knows how long. the door didn’t shut properly. should be known as the hood special

2

Johan

25 Jul 2025

·

Stayed 1 night

Horrible experience, too dirty everywhere you saw, the sheets smelled horrible, the toilet paper had mold, too unhealthy, the breakfast was the only decent thing, he felt very unsafe outsideAnd too many people smoking marijuana on the stairs outside the rooms and full of garbage outside the doors of them, and the person at the front desk, with all due respect, smelled very bad.

4

Lynn

2 Aug 2025

·

Stayed 2 nights

Barely qualifies as a continental breakfast. Also had 2 roaches in the room. Bathrooms were in bad shape.

2

MICHELLE

21 Jul 2024

·

Stayed 2 nights

Didn’t like the roaches. The area was sketchy. Room is old and not clean looking.

10

Nicholas

10 Apr 2025

·

Stayed 1 night

Beautiful brand new hotel. Staff was friendly. Room was spotless Bed was great. Had never stayed with this chain before and they gained a for life customer here. Highly recommend. I am driving two hours out of the way to stay again on my next trip at another location.

2

Christy

19 Oct 2024

·

Stayed 1 night

We checked in and as soon as we went to the room, we saw baby roaches everywhere. We checked straight back out.

2

Erin

30 Sept 2023

·

Stayed 1 night

Grimey floors Blood stain on sheets Toilet paper rolls were stained with some dry colored substance Soap was covered with black sticky substance Furnishings were beat up and chipped

2

Gustavo

31 Aug 2025

·

Stayed 1 night

I found roaches and the sheets and towels were not clean. I think they need to buy new all these. My wife is full of hives and bites in all the body.

8

Tracy

17 Sept 2024

·

Stayed 2 nights

The breakfast was a bit sparce. The coffee machine was broken, and the apple juice was watered down. So, if breakfast is a deal breaker choose another hotel. The room was clean, and we had plenty of towels, the staff was nice. We just needed a clean room for 2 nights, so it served our purposes just fine.

2

Phil

30 Aug 2025

·

Stayed 1 night

There was black mold in the bathroom and the front desk worker, figured it was on the roof, as if it was justva normal occurrence.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are dated and show maintenance issues such as sticking or loose doors, fluctuating shower temperatures, thin walls, and noisy surroundings. Comfort varied, with some finding beds noisy or basic.

Related guest reviews

4

Lamar

7 Apr 2025

·

Stayed 1 night

The Facility is in desperate need of Renovations..

10

Carlos

23 Aug 2025

·

Stayed 1 night

Outdated

6

Faith

28 Jul 2025

·

Stayed 2 nights

Was in area with plenty of places to eat but needed some matiance was run down ice maker didnt work shower had good pressure but would get cold then really hot and back and forth for no reason

4

Timothy

27 Dec 2024

·

Stayed 2 nights

Well the issues i had were really the location. And the conditions of the rooms werent great. Mine the toilet ran all night.

6

Martha

7 Aug 2023

·

Stayed 1 night

It was very hard to get in the room because the door was jammed. I had to bump against it before I was able to even get in the room, the guest next door came and assisted because I am an elderly woman and couldn't do it on my own. The bathroom was either just painted or spray painted because as I began to rinse it our before using, paint ended up on my hands from touch the tub. Because I was afraid of slipping and falling, I just ended up taking a bath from the sink. This needs to be rectified immediately.

6

christine

28 Apr 2023

·

Stayed 1 night

We were hard pressed to find any hotel room, and rates were climbing every 10 minutes. This hotel was descent overall, though a bit 'worn'. The bathroom door had worn away edges on the top and bottom corners, you could see partly into where the door knob hole too, and the dead bolt on the room didn't work. The beds were clean and comfortable though, and sufficient for a late night and early morning.

6

S Scott

27 Sept 2024

·

Stayed 1 night

not a great pick For the price. Generally, the rates are $70 plus which are competitive for the area but the Quality Inn is not a lot of quality for the money. The Good: The price was lower than most other offerings in the same area. The Bad: 1. Beds were not overly comfortable (But not aweful). 2. Drapes did not block out ambient lights 3. Noisy: The walls were thin, the cheap laminate floors reflected sound making it easier to hear guests and TV in adjacent rooms. 4. perling paint; interior ceiling needs repairs. 5. toilet barely flushed (low pressure) all in all i wish i spent an extra $ on better accommodations.

2

Briane

26 May 2024

·

Stayed 1 night

I checked in and was given a dirty room with beer cans all over the place. Went back to the counter and was given a clean room with a strong odor of weed! I had to get air freshener just to try to cover the smell because I knew it wouldn’t get much better. The shower went from hot to cold almost instantly, the toilet took a lot to flush, my cell phone was bigger than the tv, and there wasn’t a trash can in the room. If it wasn’t the last room left in the city on a holiday weekend, I would have eaten that $150 and changed hotels IMMEDIATELY! Do not recommend this place at all!!

4

carlene

27 Jun 2023

·

Stayed 2 nights

Rooms were clean, beds were terrible noisy. Every time you moved the springs made a noise. Like it was hallow just on a metal frame.

6

Ladell

24 Jul 2023

·

Stayed 4 nights

It was okay. First 2 rooms had cigarette smell and the av was broken.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Staff are frequently described as friendly and helpful, with quick check-in for some. However, guests also reported responsiveness issues, room assignment mistakes, and deposit or refund frustrations.

Related guest reviews

4

Dejonique

30 Nov 2023

·

Stayed 1 night

The man at the front desk was rude ! Ok fine I digress now it has been 4 days and I have still not gotten the deposit for my room back !

10

Michael

13 Jun 2024

·

Stayed 1 night

VERY clean, quiet, convenient. Staff was awesome, very helpful. Give them a RAISE!!!

8

Stephanie

31 Jul 2024

·

Stayed 1 night

Just stopped to rest for the night during our travels. Plenty of restaurants around. Room was clean. The woman checking me in was very nice.

10

Morgan

28 Jun 2024

·

Stayed 1 night

The staff is very friendly and welcoming and made my stay def better!

8

Michael

4 Nov 2025

·

Stayed 3 nights

Had to book another hotel as their hot water was out. Staff was very helpful in getting my payment refunded.

2

Morgan

10 Aug 2025

·

Stayed 1 night

I did not feel one bit of safe at this place. I brought it to the staff attention and they said wait and they would get me a different room but I waited all night until the front desk closed up and put a sign that said call this number but that they were unavailable for any help. So I had to sleep in the same room I complained about all night and nobody tried to do anything to make it right.

2

Lyle

28 Apr 2024

·

Stayed 1 night

I had reserved two rooms. They only had record of one under my name. They did not have the other room either under my name or my guests. The hotel’s solution was for me to book another room and pay for it. I contacted Expedia for remedy, but the hotel would not provide a remedy. I asked Expedia to arrange refund for both and we drove home at 10:30 at night.

6

Amanda

2 Mar 2025

·

Stayed 2 nights

It’s overpriced for what you get but they have a pretty good staff!

2

Colleen

28 Oct 2024

·

Stayed 3 nights

You get what you pay for. The only service performed on the room was garbage removal. The coffee not shampoo was ever refilled. The welcome to the facility was minimal, and when my key card didn’t work on the second day, I was not asked for ID before the key was programmed. I have traveled extensively for work and this was by far one of the worst hotels.

10

Steven

23 Jan 2025

·

Stayed 1 night

Check in was very easy and fast the guy's eneded up upgrading me too a king size bed vs a double bed as it was just myself. When i got into the room it was already nice and warm, very clean, etc...

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Convenient to outlets, malls, and restaurants, but many guests felt unsafe due to loitering and late-night activity. Not a quiet area for light sleepers.

Related guest reviews

2

Robin

14 Sept 2025

·

Stayed 1 night

The area looks very sketchy. A SUV with a trailer attached parked horizontally in front of my room taking up numerous parking spaces so I couldn't park near my room. I am disabled, so that was a problem for me. I was placed upstairs on the back side of the building because I had a service animal, that was another problem. The hotel looked okay at check in during the daytime but at night there were homeless people and prostitutes walking the parking lot & people were sitting & standing outside their rooms smoking marijuana. I went out to Walmart to buy a mattress protector & linen. When I returned it was dark & I was a little afraid to get out of my car, so I sat there for about 30 minutes before I decided to go up to my room. The room had a strong kind of moldy odor, the floor of my room had not been swept, the nightstand and dresser had spill stains that had not been wiped off, tub was old & had been painted. I wanted to leave the hotel but stayed because I had prepaid online. I slept about 11 p.m. & when I woke up I had a couple of painful bug bites of some sort. I packed and left as soon as I woke up around 4:30 a.m. DO NOT STAY HERE !!

6

Julie

19 May 2024

·

Stayed 2 nights

We made the mistake of going for price. The staff, front counter and housekeeping were very nice and understanding of our reason to not stay. We didnt feel safe there. We left and booked another hotel.

2

Brandon

30 Sept 2024

·

Stayed 3 nights

Tons of homeless drunk people all night. Crazy noisy, staff doesn’t enforce any night time noise ordinance. Will never stay at quality inn again

2

Daniel

25 Jun 2025

·

Stayed 1 night

Well to begin with. Hotels.com did not tell me it was a motel. Not a hotel. It was the type of motel that people live in. Folks were washing the cars in the parking lot. Of course it was non refundable. They wanted 100 dollars deposit on site for the room. Didnt feel safe at all, so i refused to stay. Lost almost 100 bucks on the reservation. Ill never use hotels.com again. Staybaway from this place. I ended up deiving around and finding something better close by.

2

Chelle

2 May 2025

·

Stayed 1 night

Having spent almost nine years working for Choice Hotels, I am compelled to express my concerns regarding the safety and overall experience of this particular property. As someone who consciously avoids stereotyping, I nonetheless felt uneasy during my visit. I attended the Charleston Black Food Festival and was disturbed by the presence of vagrants and individuals who appeared to be gang members behind the restaurant. The bathroom was dirty, and the room had an unusual odor. Additionally, a loud gathering outside persisted for three hours, causing a disturbance. In my opinion, this hotel necessitates significant renovations to address these issues. Its location is convenient, being situated in the heart of the city. Some individuals might characterize the surrounding neighborhood as economically disadvantaged.

4

Christopher

7 Aug 2024

·

Stayed 3 nights

Don't let the pictures online fool you. They are at least a decade old. The place is completely run down. Homeless sleeping in parking lot. People obviously living there and trash all over. The staff was friendly and accomodating but that can't make up for the stay. Would not recommend to anyone.

2

Steve

29 Jun 2024

·

Stayed 1 night

Had people knocking on my window at 4 AM in the morning all the rooms are located with doors outside not a very safe environment

4

Austin

20 May 2025

·

Stayed 1 night

Close by tanger outlets and food was great, though the staff could definitely be a little better trained, hours of time wasted for something simple to be done in first place, I've worked for hotels my whole life but stay and rooms were cleaner than I had expected

8

Aditya

26 Aug 2023

·

Stayed 7 nights

Close to Northwoods Mall and the beach which made it convenient.

2

Mayra

6 Jul 2024

·

Stayed 2 nights

I am requesting a refund of this trip booked 2 nights and the room was unsafe due to the door not closing properly. The AC did not cool. The Pool was dirty and the residents that stay there made my daughter and I feel unsafe

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

Breakfast is basic and often short on items, with reports of broken machines or depleted selections. Some guests did get hot items like eggs and sausage.

Related guest reviews

2

Johan

25 Jul 2025

·

Stayed 1 night

Horrible experience, too dirty everywhere you saw, the sheets smelled horrible, the toilet paper had mold, too unhealthy, the breakfast was the only decent thing, he felt very unsafe outsideAnd too many people smoking marijuana on the stairs outside the rooms and full of garbage outside the doors of them, and the person at the front desk, with all due respect, smelled very bad.

4

Lynn

2 Aug 2025

·

Stayed 2 nights

Barely qualifies as a continental breakfast. Also had 2 roaches in the room. Bathrooms were in bad shape.

10

Jenna

15 Sept 2025

·

Stayed 2 nights

Ms. Sheila at the front desk was extremely helpful and understanding . The scrambled eggs, sausages and biscuits and gravy were a welcome addition to the continental breakfast. The rooms are spacious and comfy. Add the pool and the bar and this hotel is most Def more bang for your buck!

2

Kim

29 May 2023

·

Stayed 3 nights

Poor quality no stock of juice for breakfast

8

Xi

31 May 2024

·

Stayed 3 nights

We stayed there for 3 nights. There wasn't much to eat for breakfast, the room wasn't really fully cleaned/serviced everyday. But the front desk staff were very nice and responsive.

4

Sergio

20 Apr 2023

·

Stayed 7 nights

Yes one of my beds had cigarette burns on the sheets and one of the steps going to the second floor looked like it was going to come apart very unsafe if someone stepped on that and it broke. The breakfast wasn’t That great. and parking was tough at night. I probably wouldn’t wanna stay at this hotel again.

2

Regina

27 Apr 2025

·

Stayed 4 nights

1st room was not livable. Tub was burnt up with cigarette burns. Bottom of tub was burnt up and to nasty to even stand in. Floor was nasty. Beds were dirty. Smelled of sewage. Not fit for humans. The second room was better, but not much. Had no room service. Had to get clean towels from the front desk one night. Had no coffee for the rooms. They said they were out. Breakfast was soso. No sugar, no juices. They were out. Had to wait 20 minutes to get eggs.

2

Charity

24 Sept 2025

·

Stayed 2 nights

This hotel seems to have folks in transitional housing staying in guest rooms.There were obviously guests at the free breakfast bar who were homeless. As a result, there were no eggs or sausage on Sunday morning at 9am. The fire extinguisher had not been serviced since March 2024. That seems very dangerous. Choice Hotels has not responded, the manager @ Quality Inn hasn't responded. We asked for a partial refund because of these troubling issues during our two-night stay.

8

Tracy

17 Sept 2024

·

Stayed 2 nights

The breakfast was a bit sparce. The coffee machine was broken, and the apple juice was watered down. So, if breakfast is a deal breaker choose another hotel. The room was clean, and we had plenty of towels, the staff was nice. We just needed a clean room for 2 nights, so it served our purposes just fine.

6

Marlene

21 Aug 2023

·

Stayed 2 nights

The dinning room was nice. The room we paid for smelled like smoke. We did not have extra blankets or towels in the room.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17 $55	18 $60	19 $68
20 $61	21 $47	22 $47	23 $49	24 $48	25 $69	26 $67
27 $48	28 $50	29 $49	30 $49

Su	Mo	Tu	We	Th	Fr	Sa
				1 $50	2 $66	3 $67
4 $49	5 $52	6 $51	7 $51	8 $54	9 $68	10 $67
11 $50	12 $51	13 $52	14 $52	15 $52	16 $61	17 $60
18 $57	19 $57	20 $69	21 $59	22 $59	23 $61	24 $59
25 $55	26 $71	27 $59	28 $68	29 $57	30 $60	31 $75

Select dates to see prices and availability

About this property

Location

Room options

Standard Room, 2 Double Beds

Standard Room, 1 King Bed

Room, 1 King Bed, Accessible

Guest reviews

Pleasant

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Quality Inn & Suites North Charleston - Ashley Phosphate

Have a question?

Considering this hotel for your trip?

Prices for upcoming dates