Name: Best Western Garden Villa Inn
Address: 760 Northwest Garden Valley Boulevard, Roseburg, Oregon, United States of America, Roseburg, Oregon, US
Price range: $90–$132 per night
Rating: 7.73

What guests think

At Best Western Garden Villa Inn, travelers often praise the friendly staff and the generally satisfying free breakfast, while noting that the property is older, with rooms and common areas showing wear and occasional maintenance hiccups.

Room feedback is mixed: many find them clean and comfortable enough for a stopover, but others mention dated decor, firm or worn mattresses, noise from traffic or neighbors, and loud or ineffective HVAC. Cleanliness reports vary from very clean to noticeable odors or missed details in some bathrooms and pet-friendly rooms. Facilities draw both positives and negatives, with repeated notes about pool or hot tub closures and limited or unreliable TV channels. Expect a budget-friendly, convenient stop with warm service and some trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic and a bit dated. Many reviews cite pool or hot tub closures or unheated water, and limited or unreliable TV service; a few also mention ice machine issues.

Related guest reviews

10

Pedro

Apr 14, 2025

·

Stayed 1 night

The only thing was that the hot tub was out

6

Tarang

Aug 2, 2025

·

Stayed 1 night

I requested GF as some members have difficulty to take stairs. They didn’t get request from Expedia. No elevator on property. Very upset!😢 Staff was helpful Thanks

4

Lorrie

Aug 22, 2024

·

Stayed 1 night

They had the whole parking lot blocked off for 2 days to reseal the asphalt. No warning for guests. This place is an old horrible motel with Best Westerns label thrown on it. Front office staff was great. Cleaning staff was scary. Room smelled like pets and urinal cakes. Its also a noisy property, as you can hear everyone. The a/c sounds like a diesel truck running inside the room. Breakfast was really good.

4

Sarah

Sep 6, 2025

·

Stayed 2 nights

We didn’t even check in. The whole reason I booked a room was for the pool and when I went to check in I was informed the pool was closed. This was never stated on the booking page nor on their website. I will say at least they didn’t charge me a cancellation fee to not stay.

10

Charles

Sep 15, 2025

·

Stayed 1 night

This Hotel does not have Cable or streaming if you want to watch sports on A network or sports channel such as ESPN. I was disappointed that it was the very rare hotel or motel that did not have full TV service.

8

Kerry

Sep 29, 2025

·

Stayed 2 nights

Having a breakfast available on site. I would have liked to use the hot tub but it was shut down also I had hoped to swim but pool wasn't heated. I also liked having a room next to the office due to my disability.

8

James

Jul 25, 2024

·

Stayed 1 night

I booked this property over others in the area based on the fact that they advertised a hot tub wit their pool. When I arrived to find their hot tub drained and behind tape, I was less than thrilled. Otherwise a good hotel and a decent stay.

6

Bruce

Aug 30, 2025

·

Stayed 1 night

All was pretty good and what was expected. However, very disappointed in TV station selection. No local news or typical over the air channels. Plus no ESPN family of channels. In today’s world of technology, how is that not possible?? It’s always the little things that annoy, me, sorry to say and here in room 128 it was the broken toilet paper holder. It still held the roll , but it’s old, is it the original one from the 60’s?? You can do better, right?? Thank you.

6

Charla

Sep 28, 2023

·

Stayed 4 nights

TV’s in the room did not work. I had to be moved. My brother had a separate room and his TV did not work either. Time for new TV’s.

6

Todd

Jun 1, 2025

·

Stayed 1 night

The refrigerator didn’t work and smelled very bad due to spoiled food from previous guests. The ice machine was also not working.

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Cleanliness

Cleanliness is mixed. Many guests found rooms clean, but recurring complaints include musty or pet odors and occasional missed bathroom cleaning or stains.

Related guest reviews

2

Kristine

Jun 7, 2023

·

Stayed 1 night

Our room was a pet room and smelled really terrible. I think there was blood on the carpet but could not tell. The hotel didn’t know what it was either. The bathtub was dirty also. This was the second room we tried. The first smelled so bad we couldn’t stay in it.

10

Nelda J.

Jan 8, 2026

·

Stayed 1 night

Clean room, friendly and helpful staff! Delicious breakfast! Will definitely stay again!

2

Thania

Sep 6, 2025

·

Stayed 4 nights

It was really dirty, even the toilet was gross

6

Luz

Aug 11, 2024

·

Stayed 1 night

Very outdated, the room said non-smoking and it smelled like it was a smoking room. Very strong smell.

4

Kimberly

Nov 15, 2024

·

Stayed 1 night

Lamp cords frayed & flickering, ants in bathroom, beds were not queens, shower faucet leaks, could hear everything through the walls, patrons were not picking up after their dogs in dog area.

10

Kim

Dec 24, 2023

·

Stayed 1 night

Hi Friends, your property is so well run. Ana, who checked us in last night, was welcoming and friendly. The room was very clean, as are the grounds and common areas. Breakfast is a cut above too. We would stay here again without hesitation. Happy Holidays to all. Kim, Doug and Barkly x

6

Del

Apr 18, 2023

·

Stayed 1 night

It was clean but old…. with old carpet smell in the room. The bed wasn’t so comfortable neither… it was just old.

2

William

May 26, 2023

·

Stayed 1 night

Place was old and bathroom needed care. Old used towels left in the bathroom.. hair in the tub..hair dryer didn't work and no portable was available so they sent me into someone elses room who had just checked out. Breakfast was ok

8

Laura

May 2, 2024

·

Stayed 1 night

The room was neat and clean.

10

Lacretia C

Jun 24, 2023

·

Stayed 2 nights

The room was crispy clean and fresh, not worn out and tired. The breakfast had many options, and was well prepared. All the staff was friendly and extra helpful and caring.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are older with inconsistent comfort; some guests sleep well, while others report worn spring mattresses, dated decor, noise from highway or neighbors, and loud or ineffective HVAC. TV channel selection or function is unreliable in several rooms.

Related guest reviews

6

Julie

Dec 9, 2025

·

Stayed 1 night

The bed was quite old and worn. Springs were very noticeable and uncomfortable. The shower was great! The pressure and hot water were just right. I liked the hot breakfast. The pet area was terrible. Dogs hate fake grass it smells and it seemed like the pee pools up on the fake grass.

4

Paula

Sep 4, 2024

·

Stayed 1 night

The beds are uncomfortable and very small.

6

Blanche

Apr 28, 2025

·

Stayed 1 night

Overall the room was clean, but had some hiccups. The sink did not drain properly. The bathroom door handle had been installed backwards, so it was always a nuisance closing the bathroom door.The heater/air conditioner unit ran continuously and was quite noisy.

6

Amanda

May 26, 2024

·

Stayed 1 night

Pros: pool looked nice, hot shower, free earplugs (you'll need them), room mostly very clean (shower curtain and lampshade had issues), easy to control temperature in room, easy to park near room which makes life simpler, parking lot creates a sort of interior courtyard and felt reasonably safe (see note under cons), stairs to 2nd floor look sturdier than some outside-entry motel stairs, 2nd lock on door added to security. Cons: hard to sleep until around 11 pm even with earplugs because the building shakes with doors/feet so much, mattresses uncomfortable, TV did not work at all, counter/sink super low (maybe it was once for wheelchair use but shower was not so IDK), breakfast options really poor (when 2 teen boys can't find anything to eat and throw away bacon they describe as raw and chewy I figure it's pretty bad). Hotel clerk created a feeling that there was a lot of unwanted foot traffic by talking a lot about how much they monitor it and interrupting check in to go do just that when she saw someone hanging around smoking near the office - I'm not truly sure how much of an issue it is, she told me the area is safe, but from her behavior there may be a concern. They do seem on top of it though, and we didn't have any issues other than very loud neighbors until 11 pm (coming and going, hanging out in stairwell, slamming doors, loud talking) which no one addressed. We stayed here vs 6 because we hoped it would feel a bit safer. Prob not worth extra $ unless for pool

6

Melody

May 10, 2025

·

Stayed 1 night

Service was good. However, this hotel is crammed next to the off ramp of I-5 so it was loud at night. Hotel room was clean.

6

Bruce

Aug 30, 2025

·

Stayed 1 night

All was pretty good and what was expected. However, very disappointed in TV station selection. No local news or typical over the air channels. Plus no ESPN family of channels. In today’s world of technology, how is that not possible?? It’s always the little things that annoy, me, sorry to say and here in room 128 it was the broken toilet paper holder. It still held the roll , but it’s old, is it the original one from the 60’s?? You can do better, right?? Thank you.

6

Charla

Sep 28, 2023

·

Stayed 4 nights

TV’s in the room did not work. I had to be moved. My brother had a separate room and his TV did not work either. Time for new TV’s.

8

Jeanine

Sep 10, 2024

·

Stayed 1 night

Room was decent, breakfast area was great and good food choices offered. Close to stores and restaurants walking distance. Biggest drawback was walls seem thin and can hear people stomping around all night upstairs and of course the rude people in parking lot talking all night instead of going into a room to be polite to others trying to sleep. B+ total

8

Charles

Sep 28, 2024

·

Stayed 1 night

Room was too warm. The ac unit was loud.

6

Allen

Aug 11, 2025

·

Stayed 1 night

Bed is comfortable and several nearby food options. Basic Carpet instead of lvp. Complex is still in process of being renovated

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Service

Service is often friendly and helpful at the front desk and breakfast. However, some stays were marred by slow or unfriendly check-in, delayed room readiness, room/key assignment errors, and poor communication about booked room types.

Related guest reviews

4

Sameen

May 13, 2025

·

Stayed 1 night

We prepaid for a room with a jetted tub, but when we got to the hotel, they said that it wasn't one of the dog-friendly rooms. But on Expedia, the hotel shows as dog-friendly without any designation between room type. I worked in hotels, this is a dumb clerical error and easy textual update for a hotel to make. Anyway, our issue wasn't with taking a different room. It was that the hotel had 3 opportunities to talk to us and never did--1) when we emailed to let them know about the dog, 2) when we confirmed our check-in time on the phone, and 3) at check-in. I think the front desk staff just checked us in, hoping we'd forget what we booked. It felt like they tried to pull a fast one. It was also a waste of time to send us off after check-in, only to put us in a position where we didn't know why we were given the wrong room and had to come back and wait in line again. In the end, they didn't apologize, would not honor to the room type we booked, and would not refund the difference. So, we took the downgraded room and called Expedia to get a partial refund, and they were really awesome.

10

Don

Apr 17, 2025

·

Stayed 1 night

The young woman who worked the evening check-in shift, Savannah, was a GEM. She worked against impossible odds to make sure everyone was taken care of. She dealt with crabby old people and impatient parents all on her own, but never once did she act annoyed or snotty. She was great. Give her a raise.

4

Jim

May 3, 2025

·

Stayed 1 night

Room not ready until 4:00, otherwise goodwill

10

Genevieve

Jul 13, 2025

·

Stayed 1 night

Easy check in. Enjoyed our stay

2

Justin

Jul 1, 2024

·

Stayed 1 night

Staff were rude to us. Room wasnt available until 95 minutes after stated check in time. Staff would not accommodate a different room or offer a refund. Took business else where with no refund

10

Chelsey

Mar 30, 2024

·

Stayed 1 night

All I can say is that Bryan is awesome. His customer service was fantastic. Bryan get 7/5 stars. Breakfast had some issues but honestly it was more upsetting seeing how entitled the guest were. The staff did a great handling it me and my family had a great breakfast. It was a bummer the pool was closed for maintenance part of why I booked there was for that pool but it was not a huge deal. My dog didn't enjoy going potty on the grass in the pet area so if you have a picky potty pup it might be a small issue. All and all it was a good stay 💚

10

Erin

Apr 16, 2025

·

Stayed 1 night

Savanna was amazing at 12:30 am when we arrived so friendly

10

Jessica

May 15, 2023

·

Stayed 1 night

Tina made check-in friendly and a breeze and the property was very clean!

4

Ken

May 4, 2025

·

Stayed 1 night

Slow check in Not very friendly

4

Ryan

Jul 20, 2025

·

Stayed 2 nights

Staff upon check in was not very pleasant. We were assigned a room and given a key. A few hours later our room opened and someone walked in....they were assigned the same room and given a key. Addressed it with front desk. The rooms were clean but the overall facilities were pretty tired. Definitely wouldn't stay again.

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Location

Very convenient off I-5 with shops, restaurants, and gas nearby, some walkable. Several reviews mention traffic or area noise, and a few questioned the neighborhood feel.

Related guest reviews

2

Richard

Jun 22, 2024

·

Stayed 3 nights

Did not end up staying here. Not in a safe location. I could see outside through the door and I would have had a room on the main floor with a large window that did not look secure. Bathroom was not very clean. Room was overall dingy and overpriced.

6

ELIDIA

Jun 20, 2025

·

Stayed 2 nights

The hotel is conveniently located right off Hwy 5 which makes it a great place to visit different hiking trail.

10

Mary

Mar 26, 2025

·

Stayed 1 night

The parking is enclosed. Feels safer. It is near a plaza with Ross, Michaels ,Grocery Outlet and restaurants. Check in was easy. We walked to the Thai restaurant and had a good meal reasonably priced. Room Was comfortable. The price was fair. Next to Highway. But not noisy.

10

THOMAS

Jul 22, 2023

·

Stayed 1 night

Located adjacent to large strip mall and gas station.

6

Olga

Aug 10, 2024

·

Stayed 1 night

Okayish stay but the property is located just by a busy road so it can get noisy in the room.

10

Filina

Jun 28, 2024

·

Stayed 1 night

Easy to get to, a lot of places to eat and shop near by.

10

Shaun

Oct 11, 2024

·

Stayed 1 night

Nice hotel, easy to find close to a highway. There are a few restaurants within walking distance. The rooms are large, clean and comfortable. The car park gets quite busy late in the evening and spaces become hard to find.

10

jay

Aug 30, 2025

·

Stayed 1 night

Close to family and freeway access.

6

Melody

May 10, 2025

·

Stayed 1 night

Service was good. However, this hotel is crammed next to the off ramp of I-5 so it was loud at night. Hotel room was clean.

10

Nancy

Oct 5, 2023

·

Stayed 1 night

Property is dated but clean. The staff was courteous and very nice. There are nearby stores, restaurants and gas stations. Easy to get to from highway 5.

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Dining

Breakfast is frequently praised for variety and quality. Some guests found items cold or not replenished and noted the 6–9 a.m. window can feel early.

Related guest reviews

6

Rhonda

Oct 7, 2024

·

Stayed 2 nights

It is a decent property, but it is old. Breakfast is available from 6-9, but the first morning we arrived at 8 and everything was empty. A few things were replaced but not everything. The second morning we went down for breakfast a little before 8 and there was a good variety of food available, but no utensils to eat with. Not very well managed.

8

Samantha

Mar 25, 2023

·

Wasn’t the best or the worst. Breakfast was unfortunately cold but I think they had to call an attendant last minute to take care of it. Room was clean bed was alright.

10

Jessica

Aug 16, 2025

·

Stayed 1 night

Great breakfast, clean rooms

8

Ed

Aug 25, 2025

·

Stayed 1 night

Good room. Good bed. Good breakfast

6

LUZ

Jun 21, 2024

·

Stayed 1 night

It was just average, the bathroom could use updating, the bed wasn’t horrible, but also needs replacing. The breakfast is pretty much done by 8:30am, and it’s suppose to be until 9:00 am, it was not very good.

6

Carolyn

Apr 20, 2025

·

Stayed 1 night

On the web, it was rated 8.0 it is not a 8.0 the bathroom knobs on the shower were backwards and every time you got in and adjusted the heat it would turn cold. The blankets are so thin on the bed that you froze. It said it had a full breakfast. It’s not a full breakfast. It’s a continental breakfast not impressed. I will not be staying at best Western again thank you

8

Sandra

Jul 7, 2024

·

Stayed 1 night

Friendly staff, comfy beds, several hot breakfast choices included in room rate.

10

Conner

Jan 15, 2025

·

Stayed 1 night

Nice staff, allows late checkin and good breakfast

8

Michael

Oct 17, 2025

·

Stayed 1 night

The hotel itself looks pretty nice and it’s in fairly good shape. Couldn’t find an ice machine, even though it said ice machine this way.The room was pleasant, but the floor did need to be mopped and we left a note saying that. The staff at the desk was friendly as was the gal in the breakfast area, but the sausages were cold and there were only two left. She did bring more out in a little bit and they were hot. Would like to see more variety in the breakfast and a little more time taken mopping the room.

10

Gregory

Oct 16, 2023

·

Stayed 2 nights

Tiffany At Front Desk Was Very Accommodating With Our Issues At Moving To Another Room The 2nd Day Of Stay, As Hotel Had Carpet Cleaning Going On In All The Rooms. Ryan, Who Handles The Breakfast In The Morning Was Excellent. Hands Down The Best Breakfast We Every Had At "Breakfast Included" Hotel. These Two Staff Members Really Know What Customer Service Is All About. Kudos To You Both.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$85
February	$86
March	$92
April	$116
May	$110
June	$120
July	$121
August	$117
September	$129
October	$116
November	$98
December	$88

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18 $132	19 $102
20 $90	21 $94	22 $100	23 $109	24 $91	25 $115	26 $112
27 $97	28 $101	29 $100	30 $98

Su	Mo	Tu	We	Th	Fr	Sa
				1 $99	2 $112	3 $111
4 $91	5 $99	6 $99	7 $99	8 $99	9 $103	10 $112
11 $99	12 $99	13 $99	14 $91	15 $99	16 $112	17 $103
18 $100	19 $100	20 $100	21 $91	22 $100	23 $112	24 $112
25 $99	26 $100	27 $100	28 $99	29 $99	30 $114	31 $114

Best Western Garden Villa Inn

Prices for Best Western Garden Villa Inn

Monthly average prices

About this property

Location

Room options

Standard Room, 1 Queen Bed, Refrigerator & Microwave

Standard Room, 2 Double Beds, Refrigerator & Microwave

Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave

Standard Room, 1 King Bed, Refrigerator & Microwave

Suite, 1 King Bed, Kitchen (Living Room;With Sofabed)

Standard Room, 1 King Bed, Jetted Tub

Guest reviews of Best Western Garden Villa Inn

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Best Western Garden Villa Inn

Prices for upcoming dates