BESTIE - Doyanen Hotels

Exactly what i needed for a quick stay in Osaka. The sofa bed is VERY small. I’m 5’3” and thought it was too little to be used as a bed of any kind. Showers were clean. Laundry machines clean. Microwave available, no kitchen. Self check-in & self check-out. No keys. All codes to get in. Super convenient.

夜、スタッフが不在の時間があるので、

Nice clean rooms with shared bathroom on each floor. Shared showers on ground floor with laundry facilities etc. good and simple for a short stay!

新今宮駅や通天閣近く立地よく お部屋も広く、お手頃お値段でよいのですが、 シャワーが共同の割に３つしかないのが不便でした。 ２３時や２４時に行っても待ちました。 疲れていたので待つのも苦労しました。 せめて５、～１０室くらいに増やしていただけたらかなりいいです。

新しくキレイです。夜間外出ならドア、宿泊ルーム、シャワールームは全て同一のテンキー入力でキーレスです。鍵をなくすとか探す手間もなく非常に快適でした。

夜間は無人なので、入館方法など事前に確認しておけば、非常に合理的でコスパの良いホテルと思います。

テレビがネットワークから外れており、何も見られなかった。1日目はリネン室のドアが開けっぱなしでタオルを勝手に取り放題になっており、客層に不安を抱く。チェックイン時にスタッフさんに会ったがいらっしゃいませの挨拶もなく、無愛想に暗証番号の後ろにシャープをつけろと言われる。2日目はコインランドリーから匂いのキツイ柔軟剤か洗剤の匂いがして頭がいたくなる。また真ん中のシャワー室は脱衣所から溢れるほどの水びたし状態。これまで、何度か利用させてもらいましたが、今回が1番酷かった。残念。

全自助check in check out , 酒店的電郵並沒有提到每天下午6時便會鎖門，和怎樣處理，第一天回酒店有被嚇到；酒店可能還比較新，設施不會太舊，但如果需要職員幫忙，這間酒店會不合適。

the only complaint i have is that the bathroom was outside of the room and shared with the whole floor - and the showers are on the ground floor for everyone. it’s perfect for a short stay in japan and the room had good facilities!

値段的に文句はありません。 ただ、テレビの使い方の案内が何処にもない、若しくは見つけられませんでした。 部屋に水回りのモノはないので 手を洗いたい場合は集合のトイレの手洗い場か一階のシャワールームまで行かないと駄目です。 歯磨きも同じ。 それでも値段的には文句無いかなw 贅沢言うなら、もっと金を出せ。 その通り！(笑)

綺麗で泊まりやすかった。

The place is fairly new and modern. For the most part the place is clean, but there are cockroaches in the room and the common areas

シャワー汚くて、ゴミまんたんの状態も片付けてくれない。

C’était top, propre, calme, beau logement

Honestly I have never written a review before but don’t want other people falling for the same trap. It’s not as nice as the photos, it smells sickly sweet on entry mixed with trying to disguise other smells, got into our room and the ‘clean’ sheets smelt of smoke and had black hairs through it, the bed board smelt of smoke, and people were regularly smoking outside the vicinity, there was one toilet for a whole floor with tooth paste splatter all over the door and walls, and there was a significant draft that came into the room. The shower is also on the first floor so if you’re a few floors up you have to go past the reception area back down.

Laundry worked good and air conditioning worked good, only thing we didn’t like was the sheet covers having stains as well as pillow cases, in the men bathrooms there was an adult toy was left there for a week it was odd that it wasn’t cleaned overall experience 2/5. My gf also saw men going into the women bathrooms and showers as well, couple would shower together in the women showers while other females were showering ( I feel like that’s not safe for many reasons ) they can do better honestly.

部屋にゴキブリが出ました。ホテルの電話番号に電話するも時間が遅かったため繋がらず。 シャワールームやトイレは綺麗でしたが、部屋にゴキブリが出て対応してもらえずゆっくりできませんでした。

Nice clean rooms with shared bathroom on each floor. Shared showers on ground floor with laundry facilities etc. good and simple for a short stay!

its right in the middle of everything. i had a really nice time staying here. the showering facilities are so clean and i felt very welcomes by staff.they gave me an extra half hour to check out and were very understanding. clean bed sheets and toilets too. amazing value for money.

客室がきれいでした。

I got the single room and it felt a bit small then what I expected but it was still fine for one person. They provided fast wifi for each individual room. The room and the hotel was pretty clean. The best thing about the hotel is the location. A short walk from a metro osaka station and a Jr station, it's really convenient. From my experience it was pretty quiet even at night.

TVはGoogleアカウトを使わないと見れません。

Rooms were very good but they were dusty and my allergies acted, lots of ammenities and security was good

The only concern is windows aren’t sound proof. Which means any noise on the road will be audible (eg if a car drives by)

Rooms were spacious for the price, showers were decent, sound proofing wasn’t the greatest but you get for what you paid. Also, towels weren’t very clean in my opinion. Everything else was good.

Room was small and had only the basic necessities which is fine when you’re spending 99% of your time seeing the city. It was located not far from Shinsekai and a train station. Only thing remotely close to a “drawback” was there were a lot of sketchy people outside and around the property but none of them ever approached us or even acknowledged us so it’s not really a problem. Great hotel for travellers, would book again.

窓の外が隣りの壁の部屋の場合、閉塞感が有るが、寝るだけの場合問題はない。上の部屋でドタドタ歩かれると気になる。

冷蔵庫が使えなかった 洗面所が別で欲しい

If you look past the prison vibe and the slightly dubious neighbourhood, it's actually alright and very good value for money. The single rooms are very small with barely space to stand. The showers are very good. Value for money is excellent but don't expect much luxury, good if you're planning on being out all day and just sleeping here.

部屋は写真で見るより狭いイメージ。 安いが魅力。そこそこ綺麗だった。

日によってはスタッフ(フロント)の質が悪く11/10は最悪であった。

Easy check in and check out

Super Clean, easy and secure access. The staff was so kind and so helpful. I'll be staying her when I come to Osaka again

Upon arrival to this hotel, we had realised it was in the ‘slum of Japan’ which is not a great start. The area surrounding the hotel feels dodgy and there are lots of undesirable people around. Inside the hotel, it is basic as the pictures would suggest. We found our bed was dirty but the room was spacious with a fridge and a large TV. The shared bathrooms were basic but clean,equipped with washing and drying machines and hair dryers aswell as toiletries. We left this hotel early as 2 men in casual clothes came and knocked on our door asking for the code to enter. They said it was broken and needed to be reset, but we found it was perfectly fine. We asked for proof they worked at the hotel which they couldn’t provide and only showed us a laptop. This made us feel unsafe, on top of the hotel being in a bad location and dirty so we decided to book somewhere else. I also received an email from an address that was not listed on Bestie’s website or social media sites. Upon leaving the hotel, we spoke to a girl at the reception desk through Google Translate who assured us that they did work for the hotel and had been into our room earlier in the day when we were out to try and fix the issue??? Which we weren’t told about! She said we could return to our room but we declined. This was very unprofessional, even with a language barrier, the need to enter our room when we were out or explanation of why they needed the room PIN could have been explained through Google Translate.

フロント常駐時間が明記されているが、居たり居なかったりと、とてもルーズ、いっそのことセルフチェックインなのでフロントベルでのみ有人対応、以外は無人でいいのでは？

フロントが開いていない時間のチェックインが面倒

テレビがネットワークから外れており、何も見られなかった。1日目はリネン室のドアが開けっぱなしでタオルを勝手に取り放題になっており、客層に不安を抱く。チェックイン時にスタッフさんに会ったがいらっしゃいませの挨拶もなく、無愛想に暗証番号の後ろにシャープをつけろと言われる。2日目はコインランドリーから匂いのキツイ柔軟剤か洗剤の匂いがして頭がいたくなる。また真ん中のシャワー室は脱衣所から溢れるほどの水びたし状態。これまで、何度か利用させてもらいましたが、今回が1番酷かった。残念。

its right in the middle of everything. i had a really nice time staying here. the showering facilities are so clean and i felt very welcomes by staff.they gave me an extra half hour to check out and were very understanding. clean bed sheets and toilets too. amazing value for money.

全自助check in check out , 酒店的電郵並沒有提到每天下午6時便會鎖門，和怎樣處理，第一天回酒店有被嚇到；酒店可能還比較新，設施不會太舊，但如果需要職員幫忙，這間酒店會不合適。

Room was decent. The toilet on the floor I stayed would benefit with a lock as people could walk in without realising it was in use. There is a urinal with a sink as you first enter this is not lockable then a separate toilet area which is lockable. At times I found people outside unable to enter as it was out of hours for staff. This happened a number of times and must have been frustrating for those customers. There are instructions written in Japanese and English but after a long journey its not the best welcome. The only other thing is they do not change the bedding unless requested and i think (i could be wrong) but only after 5 days. I went at a time it was a heatwave. And had to ask for additional towels during my stay which should be complimentary. After 3 fresh towels you have to pay. Overall I would go back it was in a decent location, clean and a reasonable price.however this was my first time in Japan and I'm not sure how other hotels compare.

Clean and convenient, a good place to stay. Close to metro and train stations.

As a single female traveler, I wouldn’t recommend this property. A few times I was coming back to the hotel around 8 pm some of the homeless men started cat calling me. Thankfully it’s close to the station. Then at night I could hear the other people in the room next to me, police sirens all night (the police station is right next to the hotel), and people shouting outside. I would recommend staying closer to the main area. But the hotel was nice. The self check in and check out was very easy, however I was worried something would go wrong and no one would be there to help. So. Pros and cons. Yes, it’s cheap, but I don’t recommend this place if you are alone.

It was a great hotel to stay in, however the area around it is not very touristy and feels at times a little hostile. However, it is near train stations and allows for you to leave whenever.

新今宮駅や通天閣近く立地よく お部屋も広く、お手頃お値段でよいのですが、 シャワーが共同の割に３つしかないのが不便でした。 ２３時や２４時に行っても待ちました。 疲れていたので待つのも苦労しました。 せめて５、～１０室くらいに増やしていただけたらかなりいいです。

Hotel bien desservi en transports. Plusieurs lignes de métro/tram à proximité. Plusieurs konbinis au coin de la rue. Chambre assez spacieuse et propre. Bonne surprise pour la salle de bain commune qui est bien agencée et dispose des équipements necessaires. Des toilettes sont accessibles sur chaque palier d'étage. Seule petite remarque : il manque de quoi s'essuyer les mains. Le séjour s'est bien passé sur place et la présence de quelqu'un à l'accueil en journée est un plus ! À noter que l'ambiance du quartier est assez différente le jour et la nuit.

Es una zona muy tranquila y con muchos lugares cerca, como la torre de Osaka, centro comercial y el zoológico

Room was small and had only the basic necessities which is fine when you’re spending 99% of your time seeing the city. It was located not far from Shinsekai and a train station. Only thing remotely close to a “drawback” was there were a lot of sketchy people outside and around the property but none of them ever approached us or even acknowledged us so it’s not really a problem. Great hotel for travellers, would book again.

空港から電車で乗り換えなしで行けて、観光地までも近く移動はとても楽でした。ホテル周辺の治安が悪くとても不気味でした。

エレベーターあり トイレも各階にあり 部屋は綺麗でした 口コミにもありましたが ホテルのまわりがちょっと危なげでした

Not bad with this pricing. Not recommended if you not comfortable with old & poor area.