Name: Holiday Inn Express Hotels & Suites Greenville-Spartanburg/Duncan by IHG
Address: 275 Frontage Road, Duncan, South Carolina, United States of America, Duncan, South Carolina, US
Price range: US$88–US$216 per night
Rating: 8.55

What guests think

Across recent stays at Holiday Inn Express Hotels & Suites Greenville-Spartanburg/Duncan by IHG, guests consistently praise friendly, accommodating staff, clean, comfortable rooms, and a satisfying breakfast, while noting the hotel feels older with occasional maintenance issues.

Many enjoyed the pool and hot tub, though a few arrived when the hot tub was under maintenance, and several noted property wear such as potholes near the drive. Location is convenient to highways, restaurants, and ballfields, but the property sits behind trucking businesses with limited signage, making it harder to find and less inviting at night. Overall, it suits travelers seeking reliable essentials over a new-build vibe.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests frequently mention the pool and hot tub; most enjoyed them, though some encountered the hot tub under maintenance or an indoor heater issue. The property is pet friendly, and several note exterior wear like potholes near the drive/parking area.

Related guest reviews

4

N

23 Dec 2024

·

Stayed 1 night

I really wish Expedia had it listed on their site that the hot tub was under maintenance so was not operating , being completely remodeled. We booked mainly to have this feature during the cold evening. Front desk was nice. Wish Expedia made it aware to its customers. Otherwise the rooms were good and clean

10

Rebecca

13 Mar 2024

·

Stayed 1 night

Gabriella, Zara, Gloria and the entire staff are amazing here. The room is very clean. They have been very accommodating to our needs. I am enjoying the pool and hot tub so much, I almost don't want to leave. My one night planned stay has turned into 3 nights. Oh, and the beds are extremely comfortable. We just sold our house and the entire moving process was very stressful. We checked in very late on the day of our reservation and Gabriella greeted us at the front desk. She deserves a huge raise. I cannot say enough good things about this place. Thank you so much to Holiday Inn Express! You guys are the best of the best!! 😊

10

Jeffrey

1 Oct 2025

·

Stayed 2 nights

FINALLY!! We found a stay with a working 'fabulous' hot tub. It was a wonderful perk and much needed after a long day of hiking and running around. The rooms were extremely clean and comfortable. Breakfast was well prepared and hit the spot. Little small area to get the food but it was good. Highly recommend this hotel.

6

John

24 Jun 2024

·

Stayed 2 nights

Stayed because it showed 9.0 thats not accurate much nicer places to stay there .Its directly behind a truck stop the road has 100s pot holes parking lot had trash , trash cans over flowing, folding all the laundry in lobby. Room was beat up its not a newer holiday inn

10

lynwood

26 May 2024

·

Stayed 1 night

Drive way needs fix

10

Richard

19 Aug 2025

·

Stayed 1 night

Great stay, pet friendly!

8

Virginia May

28 Apr 2025

·

Stayed 2 nights

I slept very well and the walk in shower was amazing. I wished the indoor heater was working but the hot tub felt great. The only problem was the lack of signage from the main roads. I felt lost getting to the hotel.

10

Karen

25 Sept 2023

·

Stayed 1 night

Very clean, quiet and friendly hotel. They are pet friendly. Will stay here again!

10

Patricia

17 Dec 2023

·

Stayed 1 night

The staff was very nice and accommodating. Our room was great! No complaints other than the $50 pet deposit( per pet). I know that most hotels have to charge because pets will tear things up or potty in the room at times but ours doesn't. I feel like the amount is a little steep. It is what it is. We will definitely stay here agin when visiting family!

10

Kelley

7 Jan 2024

·

Stayed 1 night

Stayed 1 night on a trip to see our son. The lady at the front desk was very friendly and inviting. Hot tub at a great temperature. Room was clean and breakfast was ok, nothing special.

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Cleanliness

Reviews commonly highlight very clean rooms and public areas. A few noted lapses like mold in a shower or a missed fridge clean-out, but overall cleanliness was solid.

Related guest reviews

10

Jess

24 Dec 2025

·

Stayed 1 night

Stay was great, we slept well. The room was clean and quiet. Staff was friendly and efficient.

10

Beth

27 Nov 2023

·

Stayed 1 night

Room was clean - looked like it was recently renovated, and the bed was comfortable. Perfect for a one night stay on my way back home.

10

Jeffrey

1 Oct 2025

·

Stayed 2 nights

FINALLY!! We found a stay with a working 'fabulous' hot tub. It was a wonderful perk and much needed after a long day of hiking and running around. The rooms were extremely clean and comfortable. Breakfast was well prepared and hit the spot. Little small area to get the food but it was good. Highly recommend this hotel.

6

James

1 Sept 2024

·

Stayed 2 nights

We have stayed a number of times in this hotel since it was new. However it has steadily gone down in our opinion - not in a big way but in steadily noticeable little ways. For instance, our room during this stay had a light bulb missing from one of the reading lights by the bed, the in room coffee maker didn’t work and the refrigerator had not been cleaned out and there were still two partially eaten pint containers of ice cream in the freezer part of the unit.

10

Cara

11 May 2025

·

Stayed 1 night

I really liked how clean the property was and how friendly our check in person was!

10

Davina

13 Nov 2024

·

Stayed 1 night

It was an amazing stay. Staff was so kind and friendly. Room was clean and the Bed was so comfortable. I HIGHLY recommend to stay here.

10

Melissa

30 Dec 2025

·

Stayed 7 nights

The room was very clean and comfortable. The breakfast was hot and great. The manager Joe and Bea at the frint desk was Awesome. 5☆s all around.

10

Susan

10 Jul 2023

·

Stayed 3 nights

The staff was friendly and helpful. The rooms were clean.

10

ANN

6 Apr 2025

·

Stayed 1 night

The room was clean , quiet and had lots of room. Didn’t expect to have a full kitchen, that was an unexpected surprise! Bed was comfortable, ac was great! Checkin and checkout was fast. The desk clerk was very knowledgeable, told me about breakfast times and the deposit that would be needed and when it possibly would be back in my account . Happy trip!!!

8

Alan

2 Mar 2023

·

Stayed 1 night

Overall the property made for a nice stay. The facility looked nice and was well maintained although we did have some neighbors that were a bit too loud around 1:30-2 am. but was nothing that a little banging on the wall didnt solve. The only minor issue we noticed with the room was a little bit of mold in the shower but other than that the room was clean and in good condition. It served our purpose for the weekend and we would stay here again.

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Rooms

Rooms are often comfortable and quiet, with some renovated spaces, but several guests mention dated décor, worn furnishings, or soft/lumpy mattresses. Occasional issues include noisy neighbors, smaller-than-expected room sizes, limited TV channels, or warm rooms/finicky A/C.

Related guest reviews

6

Stanley

29 Jan 2024

·

Stayed 1 night

I was not comfortable. The room was hot, the television had limited channels, and the shower floor was slippery.

8

Dana

12 Aug 2024

·

Stayed 1 night

The place was clean and quiet, very nice place. The only drawback (which is why it lost a star) is that the place is titled "inn& suites", with Expedia stating that the room sizes are 500 square feet. They are not. They are just your normal 300ish square foot hotel room. I thought I was getting a very large room or suite, but I did not. And I paid more for this hotel than I would several others in the area for that size, but it turned out not to be the case.

10

Jess

24 Dec 2025

·

Stayed 1 night

Stay was great, we slept well. The room was clean and quiet. Staff was friendly and efficient.

10

Beth

27 Nov 2023

·

Stayed 1 night

Room was clean - looked like it was recently renovated, and the bed was comfortable. Perfect for a one night stay on my way back home.

10

James

23 Oct 2023

·

Stayed 2 nights

Nice place to stay. My only comment would be that the King mattress was a little soft and lumpy. Good breakfast and we love those sweet rolls!

8

Courtney

4 Apr 2023

·

Stayed 1 night

I stay at this location often. The 2 lovely late afternoon front desk attendants welcomed me by name and remembered me and my room preferences. I've stayed in the rm (222) I was in previously, and remember it to be as noisy as before. All in all it wasnt a bad stay just a bit louder than normal. There were also a group of Construction ( I think) guys that were there a month ago when i stayed that were gathered outside kinda late unwinding. No fault of the hotel itself just a side note if you stay during the week. Being by the local truck stop makes it feel a bit sketchy but I have never felt unsafe there. All of the front desk stay were friendly and helpful. I will continue to stay there when I'm in town.

10

Kristy

14 Sept 2025

·

Stayed 1 night

Air conditioning was controlled through the desk so it wasn’t as cool as we have int in our home. At one point I was sweating

8

Sidney

27 Nov 2024

·

Stayed 1 night

The room was very large, the bath was fully renovated. The bedroom, kitchen and living room were not renovated and I personally do not like carpet anymore in hotels. furniture was old and carpet seemed clean but I felt some allergy during the night. Replacing the carpet by a hard floor is my recommendation.

10

ANN

6 Apr 2025

·

Stayed 1 night

The room was clean , quiet and had lots of room. Didn’t expect to have a full kitchen, that was an unexpected surprise! Bed was comfortable, ac was great! Checkin and checkout was fast. The desk clerk was very knowledgeable, told me about breakfast times and the deposit that would be needed and when it possibly would be back in my account . Happy trip!!!

8

Alan

2 Mar 2023

·

Stayed 1 night

Overall the property made for a nice stay. The facility looked nice and was well maintained although we did have some neighbors that were a bit too loud around 1:30-2 am. but was nothing that a little banging on the wall didnt solve. The only minor issue we noticed with the room was a little bit of mold in the shower but other than that the room was clean and in good condition. It served our purpose for the weekend and we would stay here again.

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AI-generated summary based on recent guest reviews

Service

Service is frequently described as friendly, accommodating, and efficient, with smooth or early check-ins. A few guests reported issues such as indifferent handling of a reservation problem, repeated key-card deactivations, or limited help during a power outage.

Related guest reviews

10

Jess

24 Dec 2025

·

Stayed 1 night

Stay was great, we slept well. The room was clean and quiet. Staff was friendly and efficient.

8

Sharon

22 Oct 2023

·

Stayed 2 nights

We arrive for my cousin (Melissa and James’s) wedding early before check in. The staff member was able to check us in before check in time. We’re so grateful and we surely appreciate you. Thank you !!!

10

Debbie

20 Nov 2023

·

Stayed 2 nights

Smooth check in, nice room

10

Becki

6 Oct 2025

·

Stayed 2 nights

Super friendly staff. Good breakfast options. Convenient location to the ballparks and dining options.

6

Jeff

1 Apr 2025

·

Stayed 2 nights

Reservation got messed up which I am partial to blame due to not checking behind but it ended up costing me a lot more per night to get the problem corrected. The evening manager was like it’s not her problem so she very flat about. The keycards for the rooms had to be re issued 3 times because they were getting turned off. Met several people at breakfast who stated they they lived in the hotel which was not expected for a holiday inn. Several subjects eating breakfast that was either barefoot or in socks with pjs.

10

Adriana

12 Jan 2025

·

Stayed 2 nights

Close proximity to many restaurants. Helpful friendly staff. Clean property

10

Melissa

30 Dec 2025

·

Stayed 7 nights

The room was very clean and comfortable. The breakfast was hot and great. The manager Joe and Bea at the frint desk was Awesome. 5☆s all around.

10

Ronisha

3 Mar 2024

·

Stayed 1 night

Second time at this hotel this Year and will always use when in town. Staff allowed me to check into room earlier to prepare for event. Breakfast is always good! Definitely would recommend

10

Mallorie

27 Apr 2023

·

Stayed 1 night

Friendly and helpful desk staff. Zara was very helpful. Room clean, beds comfy, will stay here again!

2

Lakesa

4 Oct 2024

·

Stayed 3 nights

Power went out for the whole 3 days Hotel staff never offered water or nothing & still charged us for 3 dollar bag of chips to eat very unacceptable

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Location

Many find the location convenient to highways, restaurants, and local ballparks. Several also note it sits behind trucking businesses with limited signage, making it harder to find and less appealing at night.

Related guest reviews

6

ANAMINELY

29 Jul 2024

·

Stayed 2 nights

The staff was friendly, but the hotel rooms and breakfast area were small. I believe the hotel is overpriced for the area where is located. It is difficult to find and enter since it is behind a trucking company and an RV dealer.

10

LaMonica

24 Jun 2025

·

Stayed 1 night

Property was in good location, near plenty of restaurants and near the HWY. Enjoyed our stay.

10

Becki

6 Oct 2025

·

Stayed 2 nights

Super friendly staff. Good breakfast options. Convenient location to the ballparks and dining options.

6

John

24 Jun 2024

·

Stayed 2 nights

Stayed because it showed 9.0 thats not accurate much nicer places to stay there .Its directly behind a truck stop the road has 100s pot holes parking lot had trash , trash cans over flowing, folding all the laundry in lobby. Room was beat up its not a newer holiday inn

8

michael

16 May 2025

·

Stayed 2 nights

Nice place not far from we needed to be. Probably stay here next time too

8

Alex

4 Mar 2024

·

Stayed 2 nights

Things are dated but clean for the most part the place is a little far from downtown so keep that in mind

8

Courtney

4 Apr 2023

·

Stayed 1 night

I stay at this location often. The 2 lovely late afternoon front desk attendants welcomed me by name and remembered me and my room preferences. I've stayed in the rm (222) I was in previously, and remember it to be as noisy as before. All in all it wasnt a bad stay just a bit louder than normal. There were also a group of Construction ( I think) guys that were there a month ago when i stayed that were gathered outside kinda late unwinding. No fault of the hotel itself just a side note if you stay during the week. Being by the local truck stop makes it feel a bit sketchy but I have never felt unsafe there. All of the front desk stay were friendly and helpful. I will continue to stay there when I'm in town.

8

Virginia May

28 Apr 2025

·

Stayed 2 nights

I slept very well and the walk in shower was amazing. I wished the indoor heater was working but the hot tub felt great. The only problem was the lack of signage from the main roads. I felt lost getting to the hotel.

8

Kenneth

24 Jul 2023

·

Stayed 1 night

Older hotel on frontage road of Interstate. It was out of the way in dark area. Just felt uncomfortable arriving at night. Staff very friendly. And breakfast was good. However we would not stay here just because of location and older hotel.

8

Leonard

11 Apr 2025

·

Stayed 2 nights

I was at the end of a road and it seemed to be a hangout by locals

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Dining

Breakfast is regularly described as good, hot, and with decent options. A few mention the serving area is small and the spread is more standard than special.

Related guest reviews

10

Joshua

27 Aug 2025

·

Stayed 1 night

Very comfortable one night stay for my family as we traveled. Only complaint was no bottle water provided but staff and service and breakfast were great!

10

Jeffrey

1 Oct 2025

·

Stayed 2 nights

FINALLY!! We found a stay with a working 'fabulous' hot tub. It was a wonderful perk and much needed after a long day of hiking and running around. The rooms were extremely clean and comfortable. Breakfast was well prepared and hit the spot. Little small area to get the food but it was good. Highly recommend this hotel.

10

Becki

6 Oct 2025

·

Stayed 2 nights

Super friendly staff. Good breakfast options. Convenient location to the ballparks and dining options.

10

James

23 Oct 2023

·

Stayed 2 nights

Nice place to stay. My only comment would be that the King mattress was a little soft and lumpy. Good breakfast and we love those sweet rolls!

10

Melissa

30 Dec 2025

·

Stayed 7 nights

The room was very clean and comfortable. The breakfast was hot and great. The manager Joe and Bea at the frint desk was Awesome. 5☆s all around.

8

Ronisha

12 Jan 2024

·

Stayed 1 night

Check In was easy, staff friendly. Fire Detector beeped entire stay. Breakfast was fresh and delicious

8

Alex

4 Mar 2024

·

Stayed 2 nights

Things are dated but clean for the most part the place is a little far from downtown so keep that in mind

10

Ronisha

3 Mar 2024

·

Stayed 1 night

Second time at this hotel this Year and will always use when in town. Staff allowed me to check into room earlier to prepare for event. Breakfast is always good! Definitely would recommend

8

Kenneth

24 Jul 2023

·

Stayed 1 night

Older hotel on frontage road of Interstate. It was out of the way in dark area. Just felt uncomfortable arriving at night. Staff very friendly. And breakfast was good. However we would not stay here just because of location and older hotel.

10

Kelley

7 Jan 2024

·

Stayed 1 night

Stayed 1 night on a trip to see our son. The lady at the front desk was very friendly and inviting. Hot tub at a great temperature. Room was clean and breakfast was ok, nothing special.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$100
February	US$108
March	US$113
April	US$116
May	US$138
June	US$150
July	US$113
August	US$127
September	US$122
October	US$126
November	US$119
December	US$103

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $129	17 $125	18 $119	19 $119
20 $114	21 $124	22 $133	23 $125	24 $121	25 $156	26 $147
27 $115	28 $125	29 $125	30 $125

Su	Mo	Tu	We	Th	Fr	Sa
				1 $121	2 $113	3 $107
4 $111	5 $125	6 $125	7 $125	8 $121	9 $199	10 $216
11 $116	12 $125	13 $125	14 $112	15 $97	16 $169	17 $154
18 $91	19 $117	20 $101	21 $135	22 $103	23 $105	24 $126
25 $88	26 $99	27 $102	28 $96	29 $91	30 $97	31 $121

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Suite, 1 King Bed with Sofa Bed

Standard Room

Standard Room, 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Room, 1 King Bed, Accessible (Communication, Mobility, Transfer Shower)

Suite, 1 King Bed, Accessible (Communication, Mobility, Transfer Shower)

Standard Room, 1 King Bed

Room (Specialty)

Suite, 1 Bedroom

Guest reviews

Fabulous

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express Hotels & Suites Greenville-Spartanburg/Duncan by IHG

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Prices for upcoming dates