Name: Extended Stay America Suites - Albuquerque - Airport
Address: 2321 International Avenue Southeast, Victory Hills, Albuquerque, New Mexico, United States of America, Albuquerque, Bernalillo County, US
Price range: $54–$84 per night
Rating: 6.88

What guests think

At Extended Stay America Suites - Albuquerque - Airport, reviews are mixed: many guests praise the friendly front desk and value, while numerous others cite serious cleanliness and pest problems, smoke odors, and wear that make rooms feel tired.

The location is close to the airport and restaurants, but several guests felt uneasy due to loitering, noise, and late-night activity. Amenities are basic: small grab-and-go breakfast items, aging elevators and fixtures, and occasional check-in delays during nightly system audits. Overall, expect a budget stay with convenient access but uneven upkeep and environment.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Elevators are often dirty or out of service, and common areas and parking lots can have trash. Some guests noted broken laundry machines and limited parking; overall facilities are basic.

Related guest reviews

2

venus

Nov 5, 2024

·

Stayed 1 night

Lotz of filled trash cans around, floors seemed stained and had trash in halls and corridors to room, inside appeared to not have been swept well nor mopped at all and had a smell of top ramen or some weird smell. If on a budget its ok.

4

Mario

Jan 2, 2024

·

Stayed 1 night

Elevator out 3 floor. Poor water pressure Toilet squealed

8

Yuriy

Oct 12, 2024

·

Stayed 1 night

Could see ballon fiesta from 2nd floor. Elevators available, nice for motel.

6

Kyle

Feb 18, 2025

·

Stayed 2 nights

You get what you pay for. Elevator didn't work. So many people smoking outside(and maybe inside)that it smelled inside my room. Very thin walls and could hear people above me as well.

6

Liliana

May 13, 2024

·

Stayed 1 night

The people from front desk were very nice. Elevators are super dirty and scary.

2

Nkechi

Mar 27, 2024

·

Stayed 3 nights

The place is very unkempt. Someone was smoking right outside the room with no smoking sign and when reported the desk officer said they find it difficult enforcing the non smoking policy. Everything in the room was not working well. The bathroom sink was clogged. The stove not working. The crockery supply laughable

4

Terri

Oct 4, 2023

·

Stayed 1 night

We arrived late at night and had to wait over 30 minutes to check in because the “system was rebooting”. Then there was a homeless man camped next to the elevator, blocking our access to the stairs. Our bed was made without a top sheet, which when reported was remedied by having a sheet delivered to our room so that we could make our own bed. The pillows on the bed should have been replace months ago as they were lumpy and gross. I would never go to this hotel again, nor would I suggest that anyone else do so.

6

Matilda

May 9, 2025

·

Stayed 2 nights

not enough parking, dirty elevator and breakfast is poor

6

Jay

Oct 18, 2024

·

Stayed 14 nights

I got sent to Stay America due to Balloon Fiesta raising the rates at ever other Hotel. The Hotel itself is one step away from becoming Section 8 Apartments. My two main complaints are the Laundry Room of the 6 Washers 4 were broken and the Chairs to sit on and watch your load dissappeared. The shower curtain and rod were installed to far out funneling shower water on the Floor daily. The Good: The staff behind the counter were Top notch, courteus, understanding, and accomadated my Towel requests without question. I was amazed watching them maximizing eveverything without significant resources availble and making it work. Hopefully another hotel will hire them.

4

Kim

Sep 21, 2024

·

Stayed 1 night

Lot was dirty, trashy

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Cleanliness

Many reviews report dirty rooms, smoke odors, stained or sticky floors, and frequent roaches or other bugs; a few guests found rooms clean. Maintenance issues like cracked showers and damp carpets also recur.

Related guest reviews

2

Michelle

Dec 10, 2024

·

Stayed 4 nights

First of all, the room was filthy! I had to purchase a mop, bucket, disinfectant wipes and cleaner with bleach. I had to mop one section at a time because the water was like chocolate milk. The bed sheets had black fuzz pieces everywhere. And the best part about the cleanliness, a posted notice on the bathroom mirror. Everything is cleaned top to bottom and is inspected. Everyone should be fired!!! The walls were a baby diarrhea yellowish color with marks and stains everywhere. I didnt want to even touch the walls! I believe many of the residents are living there. There are no smoking signs everywhere but i saw people smoking everytime i opened the door to leave. Then after everything, day 2 1/2, ROACHES!! I ended up throwing away all the food i purchased. Of course i left as soon as i could. I still havent received my refund for the days i didnt stay. I actually doubt i will. Staff was so annoyed I had the nerve to be disgusted by roaches. I am out so much money by this stay I am depressed. I had to wash everything I had with me for fear of roaches traveling with me. I wish i had known how bad this place was! I would have slept in my car.

2

Ileana

Sep 30, 2025

·

Stayed 1 night

It was so filthy there. Stained sheets, used towel in the bathroom, the floor was disgusting, the trash bins weren’t even emptied beforehand. We thought we'd be able to stick it out, but it was too much and we left. Front desk said he didn’t think he could approve a refund 🙄

2

Dana

Aug 11, 2024

·

Stayed 2 nights

Roaches in the suite, bathroom, kitchenette and sleep area. Obscene number of flies. The beds were uncomfortable and made creaking noises just by leaning on them. Strange stains in the shower and splatter on the back of the bathroom door.

2

Dewayne

Apr 13, 2025

·

Stayed 1 night

The room was dirty, and there was roaches and ants. The floors were dirty and sticky. Overall stay was unpleasant. I do not recommend that hotel.

2

Jennifer

Oct 9, 2025

·

Stayed 3 nights

Came to Albuquerque for the Balloon Fiesta and many hotels full. The room rates were higher than usual. I picked this hotel room for its kitchen but we were unable to use it because the room had bugs when we tried to have dinner the first night. We only continued to stay here because we couldn’t find another hotel. The bugs seem to be there if there was food so we kept the room clean and dry for the rest of the stay and that seemed to keep them at bay but overall this was uncomfortable. The Balloon Fiesta was great but I will not return to this hotel.

2

Janet

Oct 10, 2025

·

Stayed 1 night

First of all the room smelled of a combination of stale cigarette smoke and mustiness! The carpet was disgusting, as if it had never been cleaned. It literally had visible (bare) footprints on it! I killed two insects that looked like roaches... it was hard to tell with the bad lighting and dark floors. When I complained to the front desk and asked for a refund the owner would only offer me a 30% discount. I finally took the offer, checked out and went to a different hotel!

4

Terry

Nov 15, 2025

·

Stayed 3 nights

Roach all over kitchen didn’t do anything about it or offer me another room had to keep everything in my car so I didn’t bring any home with me also shower floor was cracked and spongy to stand on and showerhead was broken

2

Warren

Feb 6, 2025

·

Stayed 1 night

Room is very outdated, multiple broken/cracked fixtures including the wall in the bathroom and the shower. Two chairs exceedingly filthy and stained. Bugs in the bathroom. Strong smell of body odor in the room.

2

Christopher

May 1, 2025

·

Stayed 1 night

Room was dirty. Bugs were in room. Air conditioner made a rattling noise. At least, there were no bed bugs.

2

Paul

Apr 21, 2025

·

Stayed 3 nights

Checked in, the room was dirty and smoky. I left and did not stay.

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Rooms

Rooms are dated and on the small side for longer stays, with thin walls and noise from neighbors; some guests found them comfortable enough. Expect inconsistent amenities and maintenance, occasional Wi-Fi limitations, and undersized or uncomfortable beds.

Related guest reviews

6

Joyce

Jan 30, 2025

·

Stayed 2 nights

The bathroom was good except no place for toiletries while getting ready. It was very noisy. No chairs for the table, only 1 rickety office chair. Not friendly for an extended stay.

6

Kaylee

Dec 13, 2024

·

Stayed 1 night

Room was clean but so noisy at night, felt slightly unsafe. Could not sleep because others were being loud all night long. Elevator is old and janky but there are stairs. Ok for the price.

6

Nicole

Jun 16, 2023

·

Stayed 1 night

The room was advertised as a queen studio but it was a full sized bed and barely slept my husband and I. Also, the hotel rooms were very outdated. However, Ashley at the front desk was amazing and very accommodating.

6

Dominic

Jul 30, 2025

·

Stayed 5 nights

I liked that the area is close to many restaurants. I didn’t like how limited the service was and how outdated the room was.

8

Paul

Jun 2, 2023

·

Stayed 1 night

There no shower curtain. Coffee maker did not work. Room was freezing when we entered.

6

Kyle

Feb 18, 2025

·

Stayed 2 nights

You get what you pay for. Elevator didn't work. So many people smoking outside(and maybe inside)that it smelled inside my room. Very thin walls and could hear people above me as well.

6

kalli

Jul 29, 2024

·

Stayed 1 night

It’s a motel not hotel. Rm #114 our a/c unit sounds like a plane taking off every time it turns on so that woke me up all night. There is a clock but the time is wrong and it’s blinking and you can’t change the time on it. There are only 3 outlets in the whole room and all on one side, nothing near beds

6

Shane B

Oct 11, 2024

·

Stayed 1 night

Carpet was wet. Bug on the counter.

10

Matthew

Nov 6, 2025

·

Stayed 1 night

The room was clean and comfortable. The heat and air conditioning worked well

8

Ren

Nov 10, 2025

·

Stayed 5 nights

Everything was nice and clean. My only problem was the internet was not enough for a zoom call even though I paid extra for the better internet.

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Service

Feedback is mixed: numerous guests praise friendly, accommodating staff and easy check-ins, while others report rudeness, strict deposit or refund policies, and long late-night check-in delays due to system audits.

Related guest reviews

2

Evan

Dec 28, 2024

·

Stayed 1 night

Dirty. No blankets in a freezing room. Had to wait outside in the cold for 2 hours before checking in at midnight due to computer system not allowing checkins.

10

Chas

Jan 10, 2025

·

Stayed 1 night

Staff is great! Very friendly and does meet customer service satisfaction. Kudos and keep up the good work!

10

Matthew

Nov 7, 2025

·

Stayed 1 night

The room was clean and comfortable. Friendly staff. Great as always.

2

arlene

Jul 12, 2023

·

Stayed 1 night

Horrible check in Waited outside for a long time before I was able to check in with kids

10

Igor

Feb 6, 2025

·

Stayed 1 night

The staff was wery kind and helpful

10

Daryl

Dec 24, 2024

·

Stayed 1 night

Frontdesk was welcoming and efficient.

2

Scott

Jan 3, 2025

·

Stayed 1 night

Drove all day to get here and finally arrived at 1 am and couldn't check in. Apparently they were doing a night audit and system shuts down during audit. Told to sit in car and wait. Ive traveled 30 years on business and have never had an issue checking into a hotel. We waited 25 minutes and went to another hotel. I would like a refund of this charge.

4

Monica

Feb 28, 2025

·

Stayed 2 nights

The staff was horrible here completely rude I would not recommend this place to nobody

10

Pat

Oct 12, 2025

·

Stayed 3 nights

Everyone was fantastic. Courteous and helpful. Joe was the best let us check in early and have us a late check out. Can’t say enough about this hotel.

2

Rusty

Mar 7, 2023

·

Stayed 1 night

I called ahead to politely inform the property of my late check in. Arrived on propoerty at 1:10am. "We can\'t check you in until our system finishes auditing" ! I waited over an hour to get into a room after a full day of travel. Note: my room was PREPAID. But, "Nope" we have to charge your damage deposit and the system\'s down. Wow ! Make me feel like a perpetrator, rather than a guest. If I prepaid, don\'t you already have my card on file ? You\'re in the HOTEL business... next to an airport ! Is it a reasonable gamble that you have late check ins ? Code keys for your \'Haven\'t Checked In Yets\' and set \'em aside. Get CUSTOMERS in rooms and ask \'em to check with the desk in the morning. Give CUSTOMERS a reason to COME BACK. Oh, wait ! We can\'t be guilty of THINKING ! "The computer says you can\'t check in... and we work for the computer." "Sorry guests... Sucks to be you !" I\'m crossing ESA off my list. Yes, it\'s True... there are other hotel chains COMPETING for my business. See Ya\'.

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Location

Convenient to the airport and near dining. However, multiple reviews mention loitering and suspicious activity around the property, and several guests felt unsafe at night.

Related guest reviews

8

Raul

Feb 7, 2025

·

Stayed 1 night

It was convenient to catch a 5amm flight. It is only 3 minutes from the airport. For the price I can't complain. The room is dated but everything functioned. The mini fridge was perfect for our things and heating up our food in the micro. You could even cook on 2 burners. The bathroom was updated and comfortable to shower in. The bed was a full tight for 2 but for 1 night and sleep a fews hours it was perfect. If I wanted luxury I would stay somewhere else and pay a lot more.

10

Jerry

Jun 18, 2025

·

Stayed 3 nights

Most aspects are good. The area around the hotel is not considered to be very safe. Albuquerque has many great biking and hiking trails. But I didn’t find any near the hotel.

8

George

Apr 7, 2025

·

Stayed 1 night

I just needed a place to stay before flying out. This place is very near to the airport and is a safe location. There's many dining options around the area. The room was what I expected for the price but the service was great. A broken remote was immediately replaced and the noisy dogs in the other room were managed. Overall, it was worth the price and great location for getting to the airport in time.

2

Yvette

Jul 21, 2025

·

Stayed 3 nights

I didn’t like the area of the hotel there was weird activity of people around the parking lot, outside the rooms, prostitution coming out the rooms

10

Victor

Jan 22, 2025

·

Stayed 2 nights

Was convenient from the airport, easy access to UNM.

2

Genevieve

Sep 24, 2025

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Stayed 1 night

I left the hotel and asked for a refund. I felt unsafe. Bunch of odd people hanging around and it was dirty.

8

Sarah

Jun 27, 2023

·

Stayed 5 nights

Cheap and convenient location. Not a safe feeling area.

6

Ruth

Oct 12, 2024

·

Stayed 1 night

Convenient access to airport

2

Kimberly

Mar 30, 2025

·

Stayed 1 night

We have travelled route 66 staying in budget motels along the way - this was shocking. Did not feel safe at all, drug taking and domestic violence ongoing through the night. Room smelt appalling. Guy on check in was kind and helpful can’t help but feel for the poor soul witnessing this everyday. Do not stay here unless you want to score Fentanyl or die essentially

4

Ty

Oct 14, 2024

·

Stayed 2 nights

Its just ok as a hotel but bad area

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Dining

Breakfast is very limited to coffee, muffins, or granola bars, and on some days not available. In-room coffee makers are often absent.

Related guest reviews

10

Dennis

Aug 5, 2025

·

Stayed 1 night

My room was really nice. Completely new with nice kitchenette. Very little outside noise. The coffee was good. They only offered muffins for breakfast. It was a great value. Totally enjoyed my stay

2

Judy

Nov 11, 2025

·

Stayed 1 night

There was a lot of things wrong with room. and the icing on the cake was at 4:20am there was a fire alarm that went off because I guess somewhere on the premises something was on fire so we had to go and sit in our cars after walking through smoke filled stairwells to get to our car and finally after the fire department came and put the fire out we were allowed to go back in. Never had an explanation of what happened. The next day their breakfast that they said they were going to put out wasn't even there.

6

Eugene

Nov 27, 2024

·

Stayed 1 night

Stop don't let the picture for you the breakfast is not a breakfast well not to what I'm used to but yeah all you get is coffee and wrapped up donuts or Twinkies or whatever prefer a motel breakfast a real one

2

April

Feb 16, 2025

·

Stayed 2 nights

My husband and I were not happy. No breakfast in morning even though advertisement showed grab n go . The front desk workers were awful . Honestly this hotel probably one of the worse ones we stayed out 2 thumbs down

10

Freddie

Aug 23, 2023

·

Stayed 1 night

Everything is good except for the breakfast. Not much of verity. Other then that everything was good

8

Cinthia

Apr 27, 2025

·

Stayed 2 nights

This hotel was a little rundown. Trash bags were in the hallways and not taken to the dumpsters. My room was comfortable but the desk chair was stained pretty bad and there was missing paint in the bathroom. The shower stall also had a huge crack and the shower curtain let water go everywhere. Continental breakfast was coffee, muffin and granola bars. Check in was great, fast and easy.

6

richard

Feb 22, 2023

·

Stayed 1 night

Decent stay for the price. Not much to say, front desk is ok (small), breakfast typical (cereal and muffin only), room is not dirty.

8

George

Oct 15, 2023

·

Stayed 1 night

More for temporary housing. Didn't have a hotel vibe, no coffee maker or coffee. Complimentary breakfast was granola bar.

6

Matilda

May 9, 2025

·

Stayed 2 nights

not enough parking, dirty elevator and breakfast is poor

8

Frankie

Aug 7, 2025

·

Stayed 3 nights

The room was nice and clean. The selection of breakfast items was not that great, and the internet was okay.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$59
February	$59
March	$64
April	$68
May	$69
June	$64
July	$63
August	$59
September	$55
October	$67
November	$60
December	$59

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $58	16 $58	17 $54	18 $64	19 $64
20 $57	21 $58	22 $60	23 $60	24 $77	25 $84	26 $72
27 $75	28 $80	29	30

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11 $70	12 $63	13 $66	14 $67	15 $64	16 $70	17 $65
18 $54	19 $54	20 $58	21 $56	22 $58	23 $64	24 $60
25 $57	26 $54	27 $56	28 $56	29 $57	30 $62	31 $58

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Monthly average prices

About this property

Location

Room options

Studio, 2 Queen Beds

Studio, 1 Queen Bed

Studio, 1 Queen Bed, Accessible

Studio, 2 Double Beds

Studio, 1 Double Bed

Guest reviews

Pleasant

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Extended Stay America Suites - Albuquerque - Airport

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