Name: Candlewood Suites Raleigh Crabtree by IHG
Address: 4433 Lead Mine Road, Crabtree Valley, Raleigh, North Carolina, United States of America, Raleigh, Wake County, US
Price range: $74–$120 per night
Rating: 8.38

What guests think

At Candlewood Suites Raleigh Crabtree by IHG, guests highlight a convenient location by Crabtree Valley Mall, spacious suites, friendly front-desk service, and generally quiet stays at good value, though some note hallway odors and an overall older, budget feel.

Suites are often large and comfortable, with full-size fridges and work space; several guests mentioned HVAC quirks or noise from neighbors, pets, or traffic. Cleanliness earns many compliments, but recurring remarks cite lingering cooking or smoke smells in hallways and occasional housekeeping lapses. There is no on-site breakfast, while free laundry and a gym add convenience and the mall next door offers dining options. Expect a practical, good-value stay geared to longer visits.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Facilities are practical, with a gym and complimentary laundry that many find handy. Several reviews also mention convenient free parking.

Related guest reviews

6

Joshua

Mar 16, 2025

·

Stayed 1 night

If you stay on the bottom floor may the weight room you wont sleep past 8-9am. Idk if it was the weight room or what but a door would open and shut very loudly starting around 8am and never stopped.

8

Angela

Jan 12, 2025

·

Stayed 1 night

What we expected average and clean at a moderate price. Unexpected was the great work area and mini kitchen. The gym had really good equipment.

10

Sachiko

May 18, 2023

·

Stayed 2 nights

very spacious and clean. They have good and nice laundry room, gym and business area.

8

Suzanne

Oct 22, 2024

·

Stayed 1 night

Nice sized studio for the price. The kitchen had many accommodations. The gym is attached to the laundry, so it was warm and there was limited cardio equipment.

10

Yolanda

Jul 23, 2024

·

Stayed 1 night

It was very convenient to shopping. I was able make my own meals and do laundry for free

10

Eren

Jan 15, 2024

·

Stayed 1 night

Hotel is on a very easy access route and surrounding is safe and quiet. Complimentary laundry is a positive Staff was good. Thank you.

6

Jorge

Jan 29, 2025

·

Stayed 4 nights

It was ok ! But be careful with the parking I saw differents guest talking to the front desk people about various thefts of their belongings in their vehicles

8

Xavier

Aug 16, 2025

·

Stayed 3 nights

My room was pretty spacious stocked with different kitchen necessary such as pots pans plateware etc. The bathroom had its own shampoo conditioner and bidy wash, different from the standard mini bar of soap. Honestly, surprised with how much the room had to offer for a single. There was also a gym on the first floor, which is great if you find the time to utilize it. Overall, i enjoyed my experience and would book again if in town.

10

Johnathan

Jan 4, 2025

·

Stayed 1 night

Property was nice and clean, parking was very easy and convenient. No complaints for the price!

10

Betsy

Mar 19, 2023

·

I loved having a recliner in my room, and the gym equipment was better than other hotels.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Many guests find the property and rooms clean, but recurring reports cite hallway odors (cooking, smoke, or strong cleaners) and occasional lapses like stained linens or missed bathroom details.

Related guest reviews

10

Graham

Nov 28, 2025

·

Stayed 1 night

Very clean and so great having a kitchen and full size fridge. Comfy bed.

10

Jennifer

May 23, 2025

·

Stayed 4 nights

Clean place, excellent staff, very quite. I dont really care for window ac it blew directly on me all night. Vents dont adjust. One thing I would do is reexamine condition of white comforters. Even if cleaned dont offer menstrual stained comforters. Throw them out and reorder new ones. Its just nasty.

8

Heather

Oct 28, 2025

·

Stayed 2 nights

Great location! Good for short stay centrally located. Unfortunately the room had a very bad smell I. It due to previous guests cooking in room. Our clothes all had to be washed due to the smell after trip. Room was mostly clean and staff was great. Again stay was very brief and accommodations were good other than the smell in the room.

8

Stephanie

Mar 25, 2025

·

Stayed 1 night

This is a decent hotel for a nights stay. Stayed on first floor, there was a smoke smell in the hall, and when I got to the room someone had definitely smoked in there. I quickly changed rooms. The hall was somewhat nosey and people were in and out all night. Not a resort but ok for a night.

10

Anita

Nov 28, 2025

·

Stayed 1 night

I come to Raleigh frequently to visit my brother, and Ialways enjoy staying here at Candlewood! The staff is so friendly, especially Nassim, and the bed is so comfortable. The room is always clean!

10

Sharif

Jul 14, 2025

·

Stayed 3 nights

Great customer service! Very clean room!

6

Devora

Oct 20, 2025

·

Stayed 2 nights

Staff was very friendly and helpful. The room was nice and clean. However, the hotel structure was old and hallways did not always smell fresh.

6

Briana

Apr 28, 2024

·

Stayed 1 night

Bathroom was disgusting, appeared as if someone cut their fingernails in the bathtub and it hadn’t been cleaned. The toilet had ass crumbs and dirt on it. The vent in the bedroom was behind the dresser and curtain so no air was circulating

6

Mary

May 2, 2024

·

Stayed 4 nights

Our first room smelled very bad. It was a combination of body odor and cigarette smoke. It is a non-smoking facility. Kitchen did not have enough tableware for 2 people. Would not go back.

8

Alexandru

May 5, 2025

·

Stayed 2 nights

The property was close to where we needed to be in a convenient area of Raleigh. Free parking was a bonus. The room was mostly clean, though a certain smell permeated, mostly in the hallways, more so than in the actual room.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Suites are spacious and comfortable with in-room kitchens and ample workspace. Some guests experienced noise from neighbors or pets and difficulty regulating room temperature; a few noted dated decor or minor maintenance issues.

Related guest reviews

8

Tiffany

Jan 25, 2025

·

Stayed 1 night

I was very average the room took about 5 hours maybe five and a half hours to warm up but the AC and the heat if you turn it up to like 80 once it reaches 80 it's just off and blows cold air back in the room and then shuts off and then goes back to 80 then shuts back off and blows cold air back into the room so the heating unit in the room is very I guess they would say eco friendly but as into me if I want my room set at 80 I want my room set at 80 not 80 then go back to 74 or 63 and then go back to 80 where I got to be wrapped up in covers half of the damn night but other than that the room is very eco-friendly a bit small on my scale but it's doable very comfortable bed I like how secluded it is in the area so it's like a little hidden gem overall state is I give it a 4.2 out of five

8

Robin

Jan 19, 2025

·

Stayed 1 night

The bed was comfortable and the room was fine. The room had been renovated at some point but still feels like a budget room. There were a few things that were damaged (a rip in the blackout curtain which was solved by taking a hanger out of the closet and clipping the two blackout curtains together in the middle to cover the rip) but otherwise it was very reasonable.

10

Claude

Apr 13, 2025

·

Stayed 1 night

Check in was smooth because of Hotels.com. Pleasant staff. Room was nice size. Shower was great. Kitchen/cooking equipment was a plus. Glass ware was a pleasant change from paper and plastic. Bed was very comfortable. HVAC keep the room pleasant during the day and night.

10

Anita

Mar 14, 2025

·

Stayed 1 night

The people are very friendly, the room is very clean, the bed is very comfortable. The temperature in the room is sometimes hard to adjust. And I wish the TV was not in the corner of the room, but in front of the bed, I always stay at Candlewood when I come to visit my brother… They’re great!

4

mark

May 6, 2024

·

Stayed 2 nights

No internet for 3 days... "cmon now" this is is Research Triangle Park in the age of technology. somehow there is a way to provide 400 guests a basic service expectation.

10

Deborah

Dec 10, 2024

·

Stayed 2 nights

Nice room, lots of desk space, had a full kitchen, would stay again.

8

Stephanie

Mar 25, 2025

·

Stayed 1 night

This is a decent hotel for a nights stay. Stayed on first floor, there was a smoke smell in the hall, and when I got to the room someone had definitely smoked in there. I quickly changed rooms. The hall was somewhat nosey and people were in and out all night. Not a resort but ok for a night.

8

Mindy

Apr 30, 2025

·

Stayed 1 night

Theirs hotel was nice for a one night stay. Was a little loud from outside traffic. Must be close to a fire station because we heard fire truck sirens all night. The hallway smelled a little funny and was dyed, but the room smelled fine and was clean.

6

Sean

Sep 18, 2024

·

Stayed 1 night

Could hear my neighbors conversations and everything he was doing .

10

Becky

Mar 23, 2025

·

Stayed 1 night

Very spacious room. Excellent clean.

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, helpful, and efficient at check-in, with staff often resolving issues. A few guests reported missteps such as room assignment errors or overbooking confusion.

Related guest reviews

10

James

Aug 4, 2023

·

Stayed 1 night

The staff/front desk folks have consistently been excellent....engaging, friendly and customer service oriented.

10

Tracy

Mar 3, 2025

·

Stayed 4 nights

The check in was easy and the front desk person was very kind and efficient.

8

Crystal

May 24, 2023

·

Stayed 1 night

Only complaint I have is them over booking rooms. I booked on hotels.com had paid and everything then when I got to the hotel site the girl was looking confused as to how I was able to book when they were full to capacity….. luckily she didn’t panick and called someone who could assist her… total inconvenience for someone traveling from afar distance and needing some rest

10

Anita

Nov 28, 2025

·

Stayed 1 night

I come to Raleigh frequently to visit my brother, and Ialways enjoy staying here at Candlewood! The staff is so friendly, especially Nassim, and the bed is so comfortable. The room is always clean!

10

Virginia

Jun 16, 2025

·

Stayed 1 night

They staff were very nice and helpful

10

Anita

Feb 17, 2024

·

Stayed 1 night

Nassim , who checked me in, is wonderful and the best part of coming to Candlewood. She is kind, hardworking and so friendly!! I hope management will recognize how hard she ,and others, work!!!

10

James

Oct 30, 2023

·

Stayed 2 nights

The staff was very helpful and friendly. Check in and check out was a breeze.

10

Brittany

Jul 8, 2023

·

Stayed 1 night

Chris at the front desk was amazing with his customer service and providing me with all that can be done in the hotel. He was very professional and friendly.

10

shafqat

Jan 13, 2025

·

Stayed 1 night

Excellent staff. Checking was very smooth. Super clean facility.

10

Christine

Nov 26, 2023

·

Stayed 3 nights

Our stay was great! The room was clean and quiet. The staff was very friendly and accommodating. Having to go down to the front desk to change out our towels was a bit of an inconvenience. We would definitely stay here again.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Location is convenient near Crabtree Valley Mall, restaurants, and major roads. A few mention confusing access or signage and some outside noise from traffic or sirens.

Related guest reviews

10

James

Aug 2, 2024

·

Stayed 3 nights

We've stayed at the Candlewood Suites many, many times since about 2007/2008. It is convenient to many areas of Raleigh and surrounding areas; it's very close to shopping and dining; the staff are highly interactive, communicative, responsive - the AGM and GM especially. They are pet friendly up to 80 lbs which is a real plus. The facility itself is showing signs of aging, however, and there are some minor needs for rehab, repair and maintenance. The convenience center in the lobby needs much more variety of nighttime snacks at reasonable prices and improved stocking of them. Regardless of the minor flaws, we highly recommend CS at Crabtree Valley - the beds are the most comfortable we've ever had at any facility.

8

Scottie

Jan 31, 2023

·

Stayed 1 night

There needs to be more signage showing where the office/check in area is.

8

Daniel

Jun 13, 2024

·

Stayed 7 nights

Close to the area we wanted to be in. Had easy options shopping and dinning across the street

10

Scott

Dec 5, 2024

·

Stayed 3 nights

Great central location.

10

Neal

Jun 1, 2025

·

Stayed 2 nights

I like the hotel in general. The location was great, right off the expressway. During my check in, the staff was exceptional. The next time I am doing business in that area, I will most likely choose the Candlewood hotel.

6

Timothy

Jan 12, 2024

·

Stayed 1 night

It's in a good location and the price was very reasonable.

8

Mindy

Apr 30, 2025

·

Stayed 1 night

Theirs hotel was nice for a one night stay. Was a little loud from outside traffic. Must be close to a fire station because we heard fire truck sirens all night. The hallway smelled a little funny and was dyed, but the room smelled fine and was clean.

10

Donna

Nov 9, 2024

·

Stayed 1 night

The hotel room was relatively new and very clean. The hotel was located near a mall with many food options.

10

Kimberly

May 18, 2025

·

Stayed 2 nights

Great stay for weekend getaway. Mall was right across the street, with great shopping and dining options.

10

Julie

Feb 28, 2024

·

Stayed 1 night

Personal trip, check in was great, hotel is clean and quiet. It was easy to access and close to restaurants and shopping.

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

There is no on-site breakfast, but in-room kitchens support self-catering and the nearby mall offers multiple dining options.

Related guest reviews

10

Kendra

Jun 8, 2025

·

Stayed 1 night

Love everything about the hotel except they don’t breakfast

10

Richard

Feb 14, 2023

·

Stayed 1 night

Overall, the room was large, comfortable, clean & quiet. However, the only places to eat near by were fast food places at Crabtree Vally Mall. Austin at the front desk was very helpful & extremely professional.

10

Eddie

Dec 26, 2023

·

Stayed 2 nights

We like how big the rooms are and all the things the rooms offer … a nice comfortable bed … full size fridge with ice maker … stove top even a dishwasher and a basket for your laundry … we will stay here again and again!!

8

Sera

Mar 1, 2024

·

Stayed 1 night

It is a nice choice for short or long stay because they provide mini kitchen in the room. You could make food by stoves, very impressive.

10

Sharmaine

Nov 9, 2024

·

Stayed 2 nights

I love how close it is to everything! The hotel also has great amenities in the room. If you don’t like to eat out, you can cook an entire meal in your room.

10

Cheryl

Apr 11, 2023

·

Stayed 2 nights

The room looked like it had been recently remodeled. It was convenient to have a kitchenette. There were laundry facilities available to use near the lobby. It would have been nice to have been within quick walking distance to a place to get breakfast.

6

Tina

Mar 20, 2023

·

Stayed 1 night

I really hate that your facility doesn't have breakfast! Everything else was great!!

10

Michael

Jan 21, 2023

·

Stayed 1 night

This property is the quality that one expects from an IHG motel. It is designed for short term/long term quests. There is a full size refrigerator w/ ice maker. There is a cook top, a microwave and a coffee maker. Our stay was care free. The queen bed was comfortable. We had the perfect location for any activity we wanted to do.

10

Donna

Nov 9, 2024

·

Stayed 1 night

The hotel room was relatively new and very clean. The hotel was located near a mall with many food options.

10

Kimberly

May 18, 2025

·

Stayed 2 nights

Great stay for weekend getaway. Mall was right across the street, with great shopping and dining options.

Was this helpful?

AI-generated summary based on recent guest reviews

Month	Average price
January	$98
February	$100
March	$101
April	$97
May	$97
June	$104
July	$103
August	$95
September	$117
October	$123
November	$118
December	$92

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $110	17 $109	18 $90	19 $90
20 $81	21 $81	22 $84	23 $84	24 $81	25 $97	26 $87
27 $83	28 $81	29 $84	30 $83

Su	Mo	Tu	We	Th	Fr	Sa
				1 $87	2 $120	3 $101
4 $81	5 $84	6 $84	7 $84	8 $84	9 $105	10 $98
11 $87	12 $94	13 $94	14 $95	15 $87	16 $92	17 $94
18 $74	19 $87	20 $88	21 $87	22 $84	23 $91	24 $90
25 $74	26 $90	27 $90	28 $90	29 $91	30 $93	31 $88

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Studio Suite

Studio Suite, 1 Queen Bed

Suite, 1 Bedroom

Studio Suite, 1 Queen Bed, Accessible Bathtub (Communications)

Studio Suite, 1 Queen Bed, Roll-In Shower (Communications Accessible)

Suite, 1 Bedroom, Roll-In Shower (Communications Accessible)

Suite, 1 Bedroom, Accessible Bathtub (Communications)

Guest reviews

Very good

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Candlewood Suites Raleigh Crabtree by IHG

Have a question?

Considering this hotel for your Raleigh trip?

Prices for upcoming dates