ClintonHills: Work-Friendly, Private Patio, Near DC

Activities in area

Let me start by saying that all the people from Andy Newman properties were very nice and tried very hard. From the moment we booked into 18 Clinton Court in Sterling VA. We had asked if we could come in early, ee were told no because there were people staying there. Come to find out nobody has been there in about a month, and it needed cleaning. We go downstairs there were flies everywhere, dead and alive. There was rancid smell coming from the washroom..smelled like something died. I opened the drier and it was full of dead and alive flies, and the smell was coming from there. I contacted Andy Newman properties and they told me they would send a site manager over to check it out. Then I was told that they were sending someone from a vent cleaning company over. Angel came over and found a dead rotting rat after taking off the vent, the rat was in the drier where the vent comes into the drier. Once the rat was disposed of the smell went away. I was told I would get a call from a manager, that never happened. I was sent a message telling me that they were taking off 100 for my trouble, I felt I should have gotten more.. I asked for 200 and they came back with 150. I still feel that we deserved more, but I was just too tired to fight. My charge card was overcharged 250 because of a pet charge..we didn’t have a pet, thought maybe they charged me for the dead rat. The reason we got this place was because my daughter had emergency surgery to remove a brain tumor

The best part about this house is there are separate bedrooms in the basement. So, our family with small children slept there while the rest of us were on the second floor and we couldn’t hear any of the crying from the babies down in the basement. It made for a great Stay!

We appreciate that your booking was able to accommodate our cat. Because of our circumstances, it was important that he travel with us. We did enjoy the soaps and shampoos in the showers. The towels were nice. The beds were adequate for our needs. However, we had a few issues with the property. The kitchen (and other living areas) had ants. The ants were all over the counter, crawling around the sink, across the floor and walls, and on the kitchen table. We did not prepare or eat much in the kitchen because of the ant situation. Additionally, the plastic bags provided in the kitchen for the trash were incredibly cheap and ripped easily. The use of outdoor/patio furniture in the kitchen also came across as cheap - There was a hole in the table for an umbrella. For the price we paid for the rental, we hoped for slightly higher quality of amenities. All of the bedrooms upstairs did not have dressers in them. The basement bedroom had a plastic drawer situation in one of the closets and the other room had a shelf/hanging rod. We were staying at the property for over a week; dressers were expected, and we were disappointed we did not have any. The couches were heavily stained and looked disgusting. Finally, the carpet was heavily stained in the bedrooms upstairs and on both sets of stairs: stained to the point that I was afraid we would be billed for the damages despite the stains already being there prior to our arrival.

The home looks just like the pictures. Everyone was comfortable during the stay. The combination for the lock that was sent to us was wrong but the management was quickly responsive to send us another one. Would recommend the home.