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Baldwin Inn & Suites, SureStay Collection by Best Western

$154
/ night

Avg. for September

Baldwin Inn & Suites, SureStay Collection by Best Western - Image 1
Baldwin Inn & Suites, SureStay Collection by Best Western - Room
Baldwin Inn & Suites, SureStay Collection by Best Western - Room
Baldwin Inn & Suites, SureStay Collection by Best Western - Reception
Baldwin Inn & Suites, SureStay Collection by Best Western - Bathroom

Select dates to see prices and availability

$154
/ night

Avg. for September

Monthly average prices

Nightly prices at Baldwin Inn & Suites, SureStay Collection by Best Western average $95 in February, the cheapest month, and $170 in June, the most expensive, based on the last 12 months.

Average nightly price at Baldwin Inn & Suites, SureStay Collection by Best Western by month, last 12 months (USD)
MonthAverage price
January$103
February$95
March$96
April$107
May$125
June$170
July$155
August$145
September$154
October$120
November$113
December$99

Most expensive: June (~$170)

Cheapest: February (~$95)

About this property

Make use of convenient amenities such as complimentary wireless internet access, a television in a common area, and a vending machine.
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  • Parking

  • Non-Smoking Rooms

  • Golf Course (nearby)

  • Vending Machines

  • Express Check-In/Check-Out

  • Free Parking

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Location

21 Baldwin St., West Springfield, Massachusetts, United States of America

Storrowton Village Museum (0.2 miles)

Eastern States Exposition (0.2 miles)

Big E Coliseum (0.3 miles)

Westfield River (0.6 miles)

West Springfield Town Hall (1.2 miles)

Majestic Theatre (1.3 miles)

More location info

Room options

4

Standard Room, 1 King Bed, Kitchen (Larger Room, Sofabed, Full Kitchen)

Room details

1 King Bed

Sleeps 4

Air Conditioning
Wi-Fi (Free)
Kitchen

4

Standard Room, 2 Queen Beds, Kitchen (Larger Room, Sofabed, Full Kitchen)

Room details

2 Queen Beds

Sleeps 6

Air Conditioning
Wi-Fi (Free)
Kitchen

4

Standard Room, 1 King Bed

Room details

1 King Bed

Sleeps 2

Air Conditioning
Wi-Fi (Free)
Microwave

4

Standard Room, 2 Queen Beds (Larger Room;With Sofabed)

Room details

2 Queen Beds

Sleeps 6

Air Conditioning
Wi-Fi (Free)
Separate Living Room

5

Suite, 1 King Bed, Kitchen (With Sofabed, Full Kitchen)

Room details

1 King Bed

Sleeps 4

Air Conditioning
Wi-Fi (Free)
Kitchen

4

Standard Room, 2 Queen Beds

Room details

2 Queen Beds

Sleeps 4

Air Conditioning
Wi-Fi (Free)
Microwave

4

Standard Room, 2 Queen Beds, Balcony (Larger Room;With Sofabed)

Room details

2 Queen Beds

Sleeps 6

Balcony
Air Conditioning
Wi-Fi (Free)
Separate Living Room

3

Standard Room, 1 King Bed, Accessible, Bathtub

Room details

1 King Bed

Sleeps 2

Air Conditioning
Wi-Fi (Free)
Microwave

Guest reviews

What guests think

AI-generated summary based on recent guest reviews

At Baldwin Inn & Suites, SureStay Collection by Best Western, many guests find newly renovated rooms comfortable and the staff welcoming, while ongoing construction and sparse amenities lead to mixed experiences, especially in common areas and cleanliness.

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Facilities

Limited

Cleanliness

Mixed

Rooms

Comfortable

Service

Friendly

Location

Convenient

Dining

Limited

Was this helpful?

8

Dale

IAN-logo

4 weeks ago

·

Stayed 2 nights

Nice sized rooms with many updates in the room.
Nice sized rooms with many updates in the room.
8

Ian

IAN-logo

4 weeks ago

·

Stayed 3 nights

It was exactly as you paid for. Nice, clean and friendly just a little bit old.
It was exactly as you paid for. Nice, clean and friendly just a little bit old.
8

William

IAN-logo

Jul 17, 2026

·

Stayed 2 nights

At first glance place looked bad. The lobby was dated, and the stairs and hallways needed new carpet, as it was very stained. I was not looking forward to opening the door to my room! To my shock, the room was clean and fresh. After talking with the front desk clerk, the inn was acquired not to long ago, and they started rehab on the rooms first. They are continuing to rehab. Great place if you are going to Southwick for the races. Surprisingly wonderful!!!!
At first glance place looked bad. The lobby was dated, and the stairs and hallways needed new carpet, as it was very stained. I was not looking forward to opening the door to my room! To my shock, the room was clean and fresh. After talking with the front desk clerk, the inn was acquired not to long ago, and they started rehab on the rooms first. They are continuing to rehab. Great place if you are going to Southwick for the races. Surprisingly wonderful!!!!
6

Diana

IAN-logo

Jul 5, 2026

·

Stayed 1 night

While the room itself was clean, the hallways were not. The rug was dirty and old and needs replacing. The staff was wonderful but when we arrived, the smell of weed permeated the lobby and hall. By bedtime, the smell had invaded our room as well.
While the room itself was clean, the hallways were not. The rug was dirty and old and needs replacing. The staff was wonderful but when we arrived, the smell of weed permeated the lobby and hall. By bedtime, the smell had invaded our room as well.
6

Nichole

IAN-logo

Jul 2, 2026

·

Stayed 1 night

Helpful and friendly staff checked us in. Stairs were very dirty, but room was pretty clean. Beds were ok. Room had a small refrigerator and microwave but no table for eating other than a desk that seated one person, and there was one other chair, so it was an awkward setup for our family eating takeout in the room balancing food on our laps while sitting on the bed. Had to ask for hand soap for the bathroom, and for blankets for the sleeper sofa to be brought up although I had booked a room that sleeps 5 and the reservation was for 5 people. They did not have enough towels in the room for 5 people though. Room was huge and breakfast was small but had a variety of items like yogurt, bagels, omelettes and sausage. It works well for a short stay.
Helpful and friendly staff checked us in. Stairs were very dirty, but room was pretty clean. Beds were ok. Room had a small refrigerator and microwave but no table for eating other than a desk that seated one person, and there was one other chair, so it was an awkward setup for our family eating takeout in the room balancing food on our laps while sitting on the bed. Had to ask for hand soap for the bathroom, and for blankets for the sleeper sofa to be brought up although I had booked a room that sleeps 5 and the reservation was for 5 people. They did not have enough towels in the room for 5 people though. Room was huge and breakfast was small but had a variety of items like yogurt, bagels, omelettes and sausage. It works well for a short stay.

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

From 15:00 to 00:00

Before 11:00

Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs about Baldwin Inn & Suites, SureStay Collection by Best Western

Is parking available at the property?

Free self-parking is available on-site for guests.

What type of breakfast is offered and when is it served?

A complimentary continental breakfast is served daily from 7:00 AM to 9:00 AM.

Does the property allow pets?

Pets are allowed with a fee of USD 25 per pet, per stay, with a maximum fee of USD 50 per stay. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is at 3:00 PM and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features does the property offer?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Guests are encouraged to contact the property for specific accessibility needs.

What is the location of the property in relation to nearby attractions?

The hotel is located in the business district, just steps from Storrowton Village Museum and Eastern States Exposition, approximately 1.8 miles from MassMutual Center and 1.9 miles from MGM Springfield.

What are the policies regarding children staying at the property?

Up to 2 children 18 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

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Prices for upcoming dates

September 2026
October 2026

Cheaper

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Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.

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