What type of breakfast is offered and what are the serving hours?

Buffet breakfasts are available daily from 6:30 AM to 10:00 AM for a fee of approximately JPY 2750 per person.

What are the check-in and check-out times?

Check-in is from 3:00 PM to 11:30 PM, and check-out is by 11:00 AM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What is the hotel's location in relation to key landmarks?

The hotel is located in the heart of Yokohama, within a 5-minute drive of Anpanman Museum and Landmark Tower. It is 2.1 mi (3.4 km) from Pacifico Yokohama and 2.3 mi (3.7 km) from Yokohama Cosmo World.

What are the policies for guests staying with children?

Children are allowed at the property, but specific age policies for free stays are not provided.

Sotetsu Hotels The Splaisir Yokohama

What guests think

At Sotetsu Hotels The Splaisir Yokohama, travellers praise the extremely convenient connection to Yokohama Station, modern and very clean rooms with apartment-style features, and generally friendly, helpful staff, making it a comfortable base for shopping, dining, and transport.

Many rooms feel spacious and well-equipped (kitchenettes, washer/dryers, separate bath and toilet), though some are small, beds can be firm, and train noise is noticeable in certain rooms. Location is excellent but the entrance and fourth-floor reception can be hard to find, and reliance on self check in kiosks frustrates some guests, especially seniors or those needing more assistance. Breakfast and the lobby bakery earn frequent compliments, while the breakfast selection is limited rather than a full buffet. Expect a modern, convenient stay with strong value near Yokohama Station.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are modern and practical, with a small gym, self-service check-in and luggage lockers, plus plentiful laundry options (in-room or on guest floors). Some guests struggled with parking or signage and found kiosks inconvenient.

Related guest reviews

10

Patrick

Feb 3, 2026

·

Stayed 6 nights

Corner Residential unit was great. Great amenties and view. Had all the essential needed to prepare meals and wash clothes.

10

Kenichi

Aug 14, 2025

·

Stayed 2 nights

横浜駅近く、施設清潔、フィットネスルーム有り、レストラン有り、ショッピングに便利。

10

Felix

Mar 20, 2025

·

Stayed 3 nights

Loved the hotel. Every other floor had 3 laundry machines. Nice and clean.

8

Hoi Yan

May 30, 2025

·

Stayed 7 nights

酒店設施新淨，房間寬敝；步行橫濱駅只5分鐘距離，有連絡道接駁，十分方便。地下街四通運八達，能通往各個大商場，下雨也不怕。自駕人仕也很方便，B1停車場2000円/24小時(只限出閘一次)，住客優惠1500円。

10

Yih Jyh

Jan 25, 2026

·

Stayed 4 nights

Top notch room. Super convenient to train and food. Comes with gym. Cafe is excellent. Sheltered walks to all major shopping. Direct train to Haneda and shin Yokohama. Super easy check in and express check out from room.

10

NAOMI

Sep 20, 2025

·

Stayed 1 night

チェックアウト後のロッカー無料貸し出しは、ありがたかったです。

10

???

Aug 4, 2025

·

Stayed 2 nights

ジムが朝から使えて助かった

10

Ka Chang

Dec 10, 2025

·

Stayed 5 nights

Nice and helpful staff, washing machine in room, great location, easy access to public transport.

10

Thomas

Oct 23, 2025

·

Stayed 4 nights

Kitchen was fully equipped. Laundry was good but Japanese dryers seem very slow relative to American machines

10

Satomi

Aug 3, 2025

·

Stayed 1 night

清潔感があってとても滞在しやすかったです。駐車場がわからず、高い駐車料を払ってしまいました。次は大丈夫だと思います。

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AI-generated summary based on recent guest reviews

Cleanliness

Reviews consistently note very clean, new-feeling spaces and reliable housekeeping. A few reports mention odors from air conditioning or occasional missed items like a tissue or hair.

Related guest reviews

8

Te

Mar 24, 2025

·

Stayed 6 nights

While I love staying at this hotel, I did find a used tissue near my bed on the first night of my stay. But other than that, I feel like this is definitely a hotel I'll stay at when I visit Yokohama next time. Wonderful staff, super convenient location and I love the bed light that helps me fall asleep after an exhausting day.

10

Lawrence

Oct 5, 2025

·

Stayed 1 night

Very clean!

10

Jubell

Feb 2, 2026

·

Stayed 9 nights

room was clean. excellent stay.

10

ester

Feb 16, 2026

·

Stayed 6 nights

Clean and new, great amenities, excellent luggage storage

8

Ming Yen

Sep 14, 2025

·

Stayed 4 nights

入住當晚，房間仍看到毛髮未清乾淨。

10

Favian

Dec 17, 2025

·

Stayed 5 nights

Fantastic time Lots of space. Amenities were fantastic. And they cleaned up very well every day. Thank you!

10

Sanae

Oct 20, 2025

·

Stayed 1 night

何度も利用しているが部屋はいつもキレイです。

10

Jaewon

Feb 18, 2026

·

Stayed 3 nights

Room was very clean and modern, and also very comfortable. I was also very satisfied with the service. It was particularly convenient that there was a microwave at each guest floor. The hotel itself was also easily accessible to Yokohama station, and it was possible to travel back and forth from the station without getting wet in the rain. It was a great stay overall. I already miss the hotel and Yokohama.

10

Kai Nang

Dec 11, 2025

·

Stayed 4 nights

The room is neat and clean. Housekeeping is good. The premises well maintained and in a proximity to station and restaurants.

10

Kaming

Dec 4, 2025

·

Stayed 4 nights

Very clean for overall, but the air conditioning produced some moist smell. It is difficult to live with the smell.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern and well-equipped, with kitchenettes, washer/dryers, large fridges, and separate bath and toilet; many feel spacious with good views. Some are small, beds can be firm, storage limited, and train noise affects certain rooms.

Related guest reviews

10

Patrick

Feb 3, 2026

·

Stayed 6 nights

Corner Residential unit was great. Great amenties and view. Had all the essential needed to prepare meals and wash clothes.

10

Chin Hong

Nov 3, 2025

·

Stayed 9 nights

Very convenient location. The bed is on the hard side though.

10

Ada

Nov 7, 2025

·

Stayed 3 nights

We stayed 3 nights in residential room. It was bright, spacious with lots of storage and electrical outlets. We had a small challenge first time finding the hotel but it was a breeze afterwards. It connects directly to NeWoman 2nd floor. Self serve luggage storage on day of check in and check out. This is top 3 of city hotels we stayed. Definitely one of those we are willing to return to.

10

Takami

Jan 26, 2026

·

Stayed 4 nights

spacious room and so great to have a full size fridge/freezer in my room. super clean and loved the hardwood floors.

10

Sabrina

Dec 8, 2024

·

Stayed 7 nights

Sizeable room Comfortable bed and pillows Convenient location

8

Michael

Nov 23, 2025

·

Stayed 7 nights

My room had a private clothes washer/dryer( I had to pay more per night). The facility had clothes washer/ dryers for guests. There we no English tv for winding down at the end of the day. Unless you wanted to put In your information for streaming services. The toilet was located in a small room, for a larger person like myself it was uncomfortable sitting down. The shower room was nice and had a large tub. Bed was comfortable, pillows were small but nice, I prefer larger pillows. Overall nice place was like a small apartment ( kitchen, refrigerator and freezer, clothes washer and dryer, tv)

10

Pei Ru

Dec 21, 2025

·

Stayed 2 nights

Room is tiny but clean, staff is friendly and helpful.

10

Milton

Nov 11, 2025

·

Stayed 3 nights

spacious room for two with all the amenities. clean and well kept facilities. Microwave located on the floor but not in the room. There is a dorm size refrigerator in the room

10

HITOMI

Oct 9, 2025

·

Stayed 11 nights

部屋は4つのスーツケースで行ったけど広げるのに十分な広さがあり、キッチンと洗濯機も便利に使えて長期にピッタリ！スタッフも親切でしたし、駅からも雨に濡れずに移動出来て快適に過ごせました。ただ、線路に横で窓の防音はしっかりしているのですが、換気扇のダクトから電車の音がしていて、始めは起きてしまったりしてました。でも総合的に良いホテルなので、また泊まりたいと思います。

10

Takami

Jan 10, 2026

·

Stayed 3 nights

Clean room, amazing facilities (kitchen, washer/dryer and full sized fridge), spacious room and friendly staff. Great location as well!

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Service

Staff are widely described as friendly, helpful, and accommodating, assisting with bags and special requests. Reliance on self check-in machines and occasional limited English reduced the welcoming feel for some guests.

Related guest reviews

10

Frank

Dec 16, 2025

·

Stayed 3 nights

Rooms were great and the staff was very helpful.

4

Patrick

Aug 1, 2025

·

Stayed 2 nights

(1) the reception was the most unwelcoming of all hotels I stayed at in Japan - they insist of having you "self-register" using a ciumbersome system, which then requires 2 rather unfriendly guys to "help" you with this - checkout is likewise (2) the rooms were the smallest I had in Japan: aproximately 17², with no room for opening your suitcase, nor a desk to write at (3) the hotel is located in a high rise building, but sadly on the lower floors - again teh worst I had in Japan (4) no bottle of water in the room because "the water is supposedly drinkable" ... but it comes with a smell of chloride (5) from around 5 AM you can hear the trains in your room

10

Leonor

Nov 3, 2025

·

Stayed 8 nights

The hotel staff were amazing. They were very accommodating from having a late check in to holding our bags getting there and leaving to the airport. They cleaned our rooms every morning so when we came back it was already set with new pajamas to get ready for the night without fail. I loved staying there will stay there again

8

Kaming

Dec 4, 2025

·

Stayed 1 night

Overall is good, this is a returned stay in this hotel. Overall is very clean. For seniors, they need to be aware at check-in or check out, it is a self serve. It would be better if they have someone to assist them.

10

Shirley

Oct 15, 2024

·

Stayed 3 nights

Excellent support from hotel staff. My friend was very sick for 2 days and asked if we could see a doctor. She immediately arranged an appointments for us. We really appreciate her professionalism and her caring attitude. Thanks for her help and my friend is feeling much better and be able to continue her trip. If l ever come back to Yokohama, l will definitely stay here again. Love this hotel and they oay a lot if attention to detail.❤️❤️

10

Kelvin

Dec 13, 2025

·

Stayed 4 nights

Convenient location and friendly staff

10

jihoon

Jan 24, 2025

·

Stayed 4 nights

가격대비 완전 좋았다! 만... 아무리 키오스크 시대 라지만 체크인 공간 및 인원이 너무 적다. 기계도 모든 변수를 반영하지 못해 결국 스태프를 찾아야 하는데... 기계로만은 아직은 멀었다. 그리고 택시타고가면 길이 복잡하고 헛갈림. 호텔코앞에서도 이렇다할 간판이 없어 입구찾기 어려움. 이름이 쓸때없이 어려워서 일본인들의 영어발음으로 말하면 다들 모름.

10

Sharmilla

Aug 6, 2025

·

Stayed 1 night

Bed was very comfortable. Toiletries were excellent. We got pajamas. If there is one thing, at least one crew member should be able to speak English. Even though there was an electronic translator , the translation was not accurate.

10

Kimberly

Nov 2, 2025

·

Stayed 3 nights

I found Splaisir Yokohama to be lovely and comfortable. The check in staff was exceptional. The room was clean and relatively spacious. I enjoyed coffee and pastries at The City Bakery located in the lobby. The location was extremely convenient to Yokohama train station as well as excellent shopping. I highly recommend and would gladly stay again!

10

Fong Rong

Jan 13, 2026

·

Stayed 4 nights

房務スタッフはとても親切で、部屋の中の問題を迅速に対応してくれました。例えば、リモコンの電池切れや、キッチンの照明が点かないといったことです。また、部屋からは遠くの大橋が見え、朝日で染まる空の景色がとても美しかったです。

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Location

Outstanding for access to Yokohama Station, shopping, dining, and airports, with covered walkways that keep you dry. Several guests found the entrance and fourth-floor reception hard to locate.

Related guest reviews

8

Chris

Nov 18, 2025

·

Stayed 2 nights

This hotel is located within a three-minute walk from Hokohama Station, with hundreds of great restaurants. The hotel feels newly built, and is clean and comfortable. My room was bright and well-designed, with a great view out over the train station. Like many urban hotels, reception and entry are on the fourth floor, and then you take a separate elevator to your floor. I never had to wait for the elevators. Also, there is a side entrance used for after-hours guests, and I used this entrance because you can get exercise by walking up the four flights of stairs. There is a bakery and a restaurant in the reception area, and the restaurant doubles as a nice breakfast buffet in the morning. My only complaints were that the hotel did not offer bottled water in the room (they said that all water in the hotel was filtered, and the tap water from the sink did taste just fine) and also the air conditioning was preaet to 73F, so even if I set the temperature to 70 to sleep, after 30 min, the temperature would reset to 73F. Since I only stayed 2 days, this was not a problem, but I would not want to stay longer without being able to control the AC. Other than this issue, this would be a 5-star stay.

8

Megumi

Aug 21, 2025

·

Stayed 17 nights

It was close to Yokohama Station, with good train access. There were many department stores, so it was convenient for shopping.

10

Satoshi

Nov 29, 2025

·

Stayed 1 night

駅と街中の立地が素晴らしい。

10

Grace

Sep 26, 2025

·

Stayed 3 nights

Super clean room. Very convenient location by the station where the hotel has a sky bridge that connects to yokohama station close to their tokyu line and mirai line. Highly recommend

10

AMIR

Nov 27, 2025

·

Stayed 3 nights

Excellent location and directly connected to the railway station. Room was clean with ample facility. We had a very comfortable stay.

10

Shannon

Oct 16, 2025

·

Stayed 4 nights

This hotel is conveniently located 3 minutes from Yokohama Station. There are so many restaurants within walking distance and the shopping is fantastic. Totally recommend this hotel.

10

Ling Kai

Jun 10, 2025

·

Stayed 2 nights

great location, friendly staffs, clean rooms. It locates inside a building difficult to find from outside

10

Kenny

Oct 9, 2025

·

Stayed 2 nights

It is an easy taxi rid from the cruise port 2500 yens. You can assess Narita and Haneda airport from the YCAT terminal next to Yokohama train station. Very convenient as a hub to explore Yokohama or nearby cities The area around the hotel is lively with tons of shopping and eateries

10

Hirohisa

Sep 1, 2025

·

Stayed 3 nights

横浜駅からはまレールウォークでつながっており、スーツケースでも非常に歩きやすい。

10

Chih-Yung

Oct 14, 2025

·

Stayed 3 nights

Love everything about it!! Location! Clean

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AI-generated summary based on recent guest reviews

Dining

Breakfast and the lobby bakery receive many compliments for taste and quality. Multiple reviews note breakfast is set or limited rather than a full buffet, with variety that can feel repetitive.

Related guest reviews

10

Thomas

Jan 4, 2025

·

Stayed 2 nights

The breakfast its fantastic. Good space for Japanese standard. Very convenient location

10

HARUKO

Nov 8, 2025

·

Stayed 2 nights

和食、洋食から選べる朝食メニューが嬉しく、美味しくいただきました。２日め、混雑していたせいでしょうか､､サラダのレタスが一口サイズになっておらず、食べるのに少し苦労いたしました笑客室は清潔で、トイレ、バスともに使いやすく快適でした。また横浜に仕事で来る際にはこちらに泊まりたいと思っています。

10

Noriko

Nov 9, 2025

·

Stayed 4 nights

We stayed 4 nights in this beautiful hotel and absolutely loved our stay. Everything is new, having a fridge, washing machine/dryer, good size kitchen, big bathtub, comfortable bed in the room was amazing. Close to the station, easy to get around. the breakfast at the hotel was delicious and highly recommend. Hot chocolate in City Bakery is the best. There are a lot of restaurants downstairs. Pizza was great. We will definitely come back again.

10

Lisa

Oct 15, 2025

·

Stayed 3 nights

Great atmosphere, clean and updated room, delicious bakery and coffee shop in the lobby. Hotel staff were helpful and kind!

10

Madoka

Apr 12, 2025

·

Stayed 2 nights

Easy check-in, luggage storage option, an excellent restaurant on the lobby floor. Not being able to bring toasts up to my room from the lobby bakery was inconvenient, however.

10

Konstantin

Aug 19, 2025

·

Stayed 1 night

Hard to find if you dont know where you going. Taxi drops you off and then you must find the signs for the reception floor. Amazing bakery place. One of the best japanese breakfasts in a hotel out of 7+stays in Japan. Beats some higher class properties. Clean modern no complaints

10

Edgar

Nov 29, 2025

·

Stayed 2 nights

Great stay close to stations and restos and the mall. Staff were very helpful and the bakery had good coffee and pastries selections.

10

Martin

Sep 6, 2025

·

Stayed 1 night

Fairly new hotel near Yokohama Station. Breakfast is really good but not a full buffet, you get to select a main course and get several side dishes. You can enough food though, one of the better breakfasts I have had in Japan. I be back again.

8

Enko

Nov 18, 2025

·

Stayed 8 nights

Stayed in the room with a kitchenette & a Washing machine. The non-carpeted floor is nice. Everywhere in this hotel is clean and all the staff including the house keepers are very friendly, polite and sufficient. However, free drinks in your room (green tea, red tea and coffee) are horrible and not drinkable. The breakfast has very limited selections and servings are very small. Not worth it.

10

YUZO

Nov 20, 2025

·

Stayed 5 nights

Small plate foods were the same everyday. I wanted to have a different ones.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19 $241	20 $214	21 $173	22 $192	23 $241	24 $297
25 $207	26 $179	27 $237	28 $234	29 $267	30 $193	31 $277

Su	Mo	Tu	We	Th	Fr	Sa
1 $163	2 $134	3 $133	4 $128	5 $193	6 $234	7 $316
8 $173	9 $163	10 $173	11 $203	12 $282	13 $238	14 $267
15 $172	16 $156	17 $176	18 $176	19 $167	20 $156	21 $300
22 $339	23 $124	24 $143	25 $177	26 $167	27 $139	28 $281
29 $158	30 $148

Sotetsu Hotels The Splaisir Yokohama

About this property

Location

Room options

Residential Double with Kitchen and Washing Machine

Residential Comfort Twin with Kitchen and Washing Machine

Standard Double Room

Superior Twin

Residential Twin with Kitchen and Washing Machine

Superior Double Room

Deluxe Corner Twin

Universal Double

Deluxe King

Residential Corner Double with Kitchen and Washing Machine

Standard Twin

Guest reviews of Sotetsu Hotels The Splaisir Yokohama

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Sotetsu Hotels The Splaisir Yokohama

Prices for upcoming dates