Name: Sonesta Simply Suites Chicago Waukegan
Address: 1151 South Waukegan Road, Waukegan, Illinois, United States of America, Waukegan, Illinois, US
Price range: $78–$87 per night
Rating: 7.97

What guests think

At Sonesta Simply Suites Chicago Waukegan, travelers frequently praise the friendly, helpful staff and the convenience of suite-style rooms with kitchens near the Naval Base and shopping, but report inconsistent cleanliness, dated furnishings, thin walls, and occasional maintenance issues.

Free laundry and a decent gym are appreciated, though there is no pool and some guests dislike the paid parking. Several reviews mention elevator outages and intermittent hot water, while others note limited walkability, with many dining options a short drive away. Expect a budget-friendly, extended-stay setup with strong service and variable upkeep.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the free laundry and gym; the property is pet friendly. Common drawbacks include no pool, a parking fee, and recurring elevator and occasional hot water issues.

Related guest reviews

10

Charles

May 21, 2023

·

Stayed 1 night

Like staying in extended stay properties even for overnights so we can bring our own food and or warm up picked up food in room. AC was not working when we got there in room, promptly sent up maintenance and was fixed in minutes. Only negative, it is ridiculous to charge 5 dollars a night for parking in a massive parking lot. Lots of light out in lot too.

8

Lashana

Jun 12, 2023

·

Stayed 2 nights

I just didn’t like that it wasn’t a pool

6

Victor

Jul 26, 2023

·

Stayed 3 nights

Was hit with charges for parking at $5.00 per day. This was a complete surprise. Frankly speaking, this hotel has a lot of nerve charging guest for parking. Makes no sense. I will not be staying at this hotel in the future

8

Tamika

Aug 10, 2025

·

Stayed 3 nights

The property was nice and the staff were professional and friendly. The elevator was out of order during my stay. That wasn't a nig deal, however, the hot water was not working on my last day. That was an inconvenience, but overall I had a nice stay.

2

Charles

Aug 17, 2025

·

Stayed 4 nights

Old smell, elevator did not work, lady at the front desk was not a good person. Now Jaiden was absolutely wonderful!!

10

Joseline

Jun 27, 2025

·

Stayed 2 nights

It was a cute, clean and conveniently located hotel stay with amazing amenities like laundry, appliance borrowing and even a small gym available. Plenty of parking! I even noticed its pet friendly and has a cute small outdoor patio on the side of the building. The room was clean and have no complaints. This is a perfect place to stay for Navy graduation. About 7 minutes away from the Great Lakes base. Loved our stay here.

8

Mary

Apr 28, 2024

·

Stayed 1 night

The hotel was nice seemed a bit dated. The gym was by far one of the best hotel gyms I have used. I travel a lot and a nice gym, working equipment is a must. Hard to find one as nice as theirs. Laundry room was large. The rooms are quiet if everyone is asleep but as soon as someone left their rooms or were talking it got noisy. Earplugs helped in this situation. I always travel with earplugs. Nice thing is you could not hear the highway traffic which was nice.

10

Leslie

Jul 29, 2024

·

Stayed 2 nights

Basic hotel but the rooms have kitchen with full size fridge, cooktop, sink and dishwasher. Very clean and the staff was very nice, especially Medina. Bed was super comfortable. Shower was great too. No lobby and no pool but there was a gym and laundry that I did not use but looked clean. Seemed quiet. Pet friendly place. Would stay again.

10

Jeffrey

Aug 3, 2024

·

Stayed 27 nights

My room was not the cleanest, but I was also not expecting the Hilton. It was convenient, and worth every dollar thus far! I recommend this place for anyone needing a cheaper, convenient stay. The full-sized fridge, microwave, two-burner induction stove, plus the gym and free access to laundry were well-appreciated in my stay.

6

Molly

Aug 25, 2024

·

Stayed 1 night

The same hotel staff was working when I checked in one afternoon and out the next morning. The employees were very pleasant at both hours, despite the hotel not having hot water for 10+ hours from the middle of the night until I checked out at 10:00 the next morning. Being in town for a running event, it sure changed the course of the pre race morning without a shower being available.

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Cleanliness

Feedback is highly mixed: many found rooms clean, but recurring reports describe poorly cleaned suites, lingering smoke or pet odors, stained or worn furniture, and occasional pests. Housekeeping is weekly for extended stays, which some guests say leaves trash and linens unserviced.

Related guest reviews

4

Will

Jun 21, 2025

·

Stayed 3 nights

It was decent for the price . Very nice kitchen area however the room was not clean up to standard. There was dust everywhere and dirty towels . Over all not a bad stay but the cleanliness could be much better .

6

Jennifer

Jun 15, 2025

·

Stayed 1 night

First room was dirty and lights didn’t work. It wasn’t even clean. We saw other peoples belongings in the room. We went to the 2nd room which was better but the futon had stains all over it. Was absolutely disgusting. The smell was horrible. Mildew carpet, and stale cigg smell Carpet nasty asf! The furniture was beat TF up. Stains on the walls. I was disappointed.

10

Joseline

Jun 27, 2025

·

Stayed 2 nights

It was a cute, clean and conveniently located hotel stay with amazing amenities like laundry, appliance borrowing and even a small gym available. Plenty of parking! I even noticed its pet friendly and has a cute small outdoor patio on the side of the building. The room was clean and have no complaints. This is a perfect place to stay for Navy graduation. About 7 minutes away from the Great Lakes base. Loved our stay here.

2

Vickie

Feb 15, 2025

·

Stayed 4 nights

Property is very old and dated, furniture falling apart and stains all over chairs and couch. Glue holding tables together. Killed two roaches. Arrived late from a 13 hour drive..around 1am. Only stayed til the next morning then got up and left to find another hotel because this one was not up to standards. Will never book at Sonesta again

2

Rafael

Jun 7, 2025

·

Stayed 3 nights

Worst hotel I have ever been. Very dirty room , smells like cigarettes and weed,dirty rugs (very stinky). Very deteriorated furniture and bathroom.

4

casey

Jan 11, 2025

·

Stayed 2 nights

Booked this hotel due to hotel our friends were staying while in town for sons graduation was fully booked. Sonesta was right across the street from their hotel and I booked the 1 bedroom thinking it would be a good place for us all to visit as they had small children traveling with them. We checked in and immediately left to go meet everyone so at first glance room seemed ok. When we returned that night I noticed the restroom was dirty and used bottles of toiletries were left on the shelf but didn’t think much of it but then I went in the kitchen and opened the dishwasher to find dirty dishes from the previous guest, went to the bedroom to plug in chargers and noticed the nightstand was sticky and empty water bottle next to the nightstand which was not ours. I decided at that point I would ask the front desk if they had cleaning wipes so I could wipe things down but they did not have wipes and said they have paper towel in the rooms. I explained room was dirty and needed to be wiped down with a cleaner. They mixed me a bottle of cleaner and gave me gloves and a couple of cloths which I appreciated. I decided to wipe everything down as I knew our friends would be visiting Not only the old water bottle but a bra wire next to the bed, clothing tags in the same area which made it very clear that side of the bed had not been cleaned. Ice maker did not work. I wiped down the living and found trash behind chair and next to the couch.

6

Hector Ivan

Jun 21, 2025

·

Stayed 2 nights

The property is very dated. Carpeting was old and dirty. There was a used washing cloth up on the bathroom vanity. Cakes toothpaste in the sink. I booked the hotel since it was rated a 9.0. Truthfully it should be rated at around 6.0

2

Desiree

Nov 22, 2024

·

Stayed 4 nights

My stay was terrible. When we checked in, the room was dirty. There were dirty laundry (lingerie) from the prior guests, the toilet seat was broken, the garbage still had garbage in it, the bathroom walls were full of someone else's hair and the vent was disgusting!

4

kimberly

Nov 4, 2023

·

Stayed 3 nights

Very very dirty. Spider webs and uncleaned areas.

8

James

Nov 8, 2025

·

Stayed 2 nights

Room was clean and staff very friendly

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Rooms

Suites are spacious with full kitchens and comfortable beds for some stays. However, furnishings feel dated, noise travels through thin walls, and several reviews cite maintenance issues with AC or TVs and uncomfortable sofa beds.

Related guest reviews

6

Erika

Jul 8, 2025

·

Stayed 4 nights

Very loud! The walls seems to be VERY thin. I heard noise all night.

8

Daniel

Jun 22, 2025

·

Stayed 2 nights

Nicely appointed rooms. Good space. We had a noisy room across from the laundry. Heavy footed. People in the room above us.

8

Tung

Jul 15, 2023

·

We got a very nice stay (4.5 stars). Room is clean and there is a lot of amenities. Great to have a small kitchen. We can even borrow some kitchenware from the front desk, which is very nice. Only one minus point is the bed quality, it is too soft for our preference and the sofa bed is hard is sleep on.

6

Brian Charles

May 24, 2025

·

Stayed 2 nights

AC didn't seem to be working properly.

8

Brian

Dec 5, 2023

·

Stayed 2 nights

Comfortable and spacious rooms.

4

Haydelin

Nov 23, 2025

·

Stayed 4 nights

PROS: Staff was super friendly. Room was impressively clean. Kitchen had all we needed. They are very generous with the shampoo, conditioner, and body wash and they all actually smelled good. Shopping center is right across the street. CONS: Walls VERY thin and can hear everything in next room and hallway. Last night of stay was sleepless because next room was arguing and had a party with music blasting. Mold coming out of outlet and AC vent. Bathroom tiles cracked and broken. Sofa bed-not even useable-paper thin and completely worn out. Recliner kept closing while sitting in it. TV didnt work in one of our rooms. Stayed 4 nights and never had anyone come to take trash. Very outdated.

4

Kayshanda

Mar 19, 2025

·

Stayed 1 night

The tv was not working properly only one channel wasn’t fun to stay inside bored

6

Jordan

Apr 27, 2025

·

Stayed 2 nights

We had a couple of small issues in our room. Our entire floor does not smell good though the AC heat unit on the window was duct tape together and I didn’t feel safe turning it off or on

10

Tiara

Nov 28, 2024

·

Stayed 3 nights

Enjoyed that it had a a full kitchen and cabinets, which was very convenient. The room was very clean and the staff was very happy.

10

Gerald

Jul 5, 2025

·

Stayed 2 nights

Definitely would stay again great accommodation microwave small stove dishes pots and pans large spacious room

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Service

Staff are widely praised as friendly, professional, and helpful, often resolving issues and offering thoughtful assistance. A smaller number of reviews mention slow or unhelpful service and check-in frustrations.

Related guest reviews

10

Colleen

Sep 3, 2023

·

Stayed 1 night

Check in lady was fast and efficient. Very friendly!

10

Kristina

Aug 22, 2025

·

Stayed 2 nights

Excellent staff. Clean and super convenient location.

4

Glorine

Nov 23, 2023

·

Stayed 1 night

The person who checked us in could not find my reservations even though he said it was in the hotel system...it took 25 minutes to check in, we were exhausted

6

Hector Avila

Jun 20, 2024

·

Stayed 1 night

The customer service was bad.. Frontdesk workers were not accomodating somewhat rude attitude. Seemed like they weren’t train to work in the field of a good customer service job.

10

Keith

Mar 17, 2025

·

Stayed 5 nights

The Staff was amazing. I would highly recommend staying here again thanks you guys so much.

10

Jeremy

Jun 18, 2025

·

Stayed 2 nights

The front desk were respectful and very professional.

10

Shawn L

Jul 27, 2025

·

Stayed 3 nights

Melinda and her team were amazing!! They really made my wife and I feel like family! Would definitely stay there again!

10

maria

Sep 28, 2025

·

Stayed 4 nights

All staff was super friendly clean place

2

Brandon

Jun 29, 2025

·

Stayed 3 nights

We stayed for three nights so that we could see our son graduate from boot camp. We normally stay in high end hotels, so we didn’t have huge expectations for this one. Sadly, the Sonesta dropped well below our low expectations. Within the first day the elevator broke down and was never fixed while we were there. Since we were on the third floor with my elderly parents, this definitely impacted our trip. Then on our last night the hot water broke. We all had to take ice cold showers on our last day. Overall the hotel experience was truly terrible. The one thing that redeemed it all was the incredible staff. They were so friendly and kind and made our crappy stay so very bearable.

2

Bianca

Aug 20, 2024

·

Stayed 1 night

Staff were very rude & the lobby was extremely dirty looking

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Location

Convenient for Great Lakes Naval Base and close to shopping, restaurants, and Walmart; easy highway access. Some guests note limited pedestrian access, making driving the easiest way to reach nearby options.

Related guest reviews

10

Michelle

Aug 25, 2025

·

Stayed 2 nights

There are plenty of eating options near and the Naval Base is close if you’re coming for graduation. I only wish they had some sort of breakfast at the hotel.

8

Michael

Jun 20, 2024

·

Stayed 2 nights

Staff was friendly and checked us into our room quickly. Very limited food and other amenities in close proximity to property. We new that before we booked, but didnot know you basically have to walk across a freeway to get to them or drive your car. There are no pedestrian walking paths.

10

Jacqulyn

Jul 28, 2025

·

Stayed 3 nights

This place was FANTASTIC! If you're going for Naval Graduation, I was, this place is close! 8 min drive and your there! A left, a right, another left and another right... at base! To easy! Staff is absolutely amazing!!! Rooms are clean and they are pet friendly!!

10

Oscar

Nov 26, 2023

·

Stayed 3 nights

We came to visit our daughter since she’s in the Navy Base,this hotel is not far from the base about 10-15 minutes away…there’s a lot of restaurants a shopping center across the street a lot of options to get food and a Walmart,there’s a full mini kitchen in the room very convenient for people who wants to cook,very friendly and professional staff,we most definitely use this hotel again next time we visit our daughter and their prices are good.

8

Chantell

Apr 23, 2025

·

Stayed 1 night

I had a great experience at the Sonesta. The location is very convenient—right across the street from shops and dining options, which made it easy to grab anything I needed. The room had a modern feel and the bed was super comfortable, which made for a good night’s sleep. I also appreciated the free and easy parking—definitely a plus in the Chicago area. The only downside was the recliner in the room; it wasn’t very comfortable, but that was a minor issue overall. I’d definitely stay here again!

10

Carol

Mar 8, 2025

·

Stayed 1 night

Close to downtown Waukegan. Great front desk manager. Nice, clean room. Ample parking

10

Liseth

Apr 22, 2024

·

Stayed 1 night

Great location

10

Shakura

Jun 21, 2025

·

Stayed 3 nights

Everything! It was close enough to the Navy base, Walmart and restaurants! The room was clean. The only thing is it still smells brand new and slight pet order. Nothing too serious! Overall a perfect place to stay!

8

Hector

Sep 21, 2025

·

Stayed 3 nights

Overall good stay. Would like to have had better access to food to use in room. I don't recall any mention of how to get to a grocery store. No sidewalks and hardly any crosswalks. No water other than tap. Did hotel assume everyone was driving?

8

Shelly

May 3, 2024

·

Stayed 3 nights

Nice, clean and affordable. The customer service was great! Each attendant were professional and accommodating. Good location, too. Easy on and off the highway and close to shopping, food and the Navy base. (Which is where I was going) I will definitely visit again and will be pleased to use your establishment.

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Dining

There is no on-site breakfast, and on-property food options are minimal, so guests rely on in-room kitchens or nearby restaurants. Several appreciated the many dining choices nearby.

Related guest reviews

10

Michelle

Aug 25, 2025

·

Stayed 2 nights

There are plenty of eating options near and the Naval Base is close if you’re coming for graduation. I only wish they had some sort of breakfast at the hotel.

4

Tressie

Jul 14, 2024

·

Stayed 3 nights

Room smelled horrible. Coffee maker had sludge in it. Place seemed old. No breakfast at all. On the plus side, the bed was comfy.

4

Skye

Sep 7, 2024

·

Stayed 3 nights

Seriously don’t know why this place is rated so well. To start, the kitchen sink was clogged and smelled so bad I almost threw up. I tried turning on the garbage disposal which did not work. I opened the cabinet to check the status of the garbage disposal and there was a full trash can and loaf of old bread from the previous people. When I told the front desk, they fixed the clog but failed to empty the trash. Also, they do not offer daily housekeeping. If you want clean towels or sheets, you have to take it to the front desk yourself. There is no pool. There is no breakfast. The beverage cooler had only 3 rows of Diet Pepsi and zero other options. Also, they charge you $5/day to park. I absolutely would not stay here again. However, I will say, the staff was very very friendly.

10

Camila

Apr 25, 2025

·

Stayed 1 night

Lots of good food options nearby

10

Jennifer

Mar 26, 2024

·

Stayed 2 nights

They have tractor trailer parking and that's a plus for us! They don’t serve breakfast so that’s the only downside

6

Jessica Astrid

Aug 13, 2023

·

Stayed 3 nights

This hotel had no breakfast not even continental. Also, no room service. They never cleaned our room in the 3 days we were there.

10

Latrell

Aug 9, 2025

·

Stayed 1 night

Great food options

8

Kyna

Sep 27, 2024

·

Stayed 4 nights

Room a little cleaner,especially the couch and lamps. coffee in rooms (had the pot but no coffee) frre breakfast even if continental

6

Soodabeh

Jun 24, 2025

·

Stayed 2 nights

No breakfast is offered

8

Chantell

Apr 23, 2025

·

Stayed 1 night

I had a great experience at the Sonesta. The location is very convenient—right across the street from shops and dining options, which made it easy to grab anything I needed. The room had a modern feel and the bed was super comfortable, which made for a good night’s sleep. I also appreciated the free and easy parking—definitely a plus in the Chicago area. The only downside was the recliner in the room; it wasn’t very comfortable, but that was a minor issue overall. I’d definitely stay here again!

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AI-generated summary based on recent guest reviews

Month	Average price
January	$82
February	$86
March	$84
April	$84
May	$84
June	$88
July	$92
August	$94
September	$86
October	$92
November	$82
December	$79

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $79	15 $81	16 $87	17 $79	18 $86	19 $86
20 $78	21 $78	22 $79	23 $81	24 $80	25 $87	26 $86
27 $78	28 $79	29 $79	30 $79

Su	Mo	Tu	We	Th	Fr	Sa
				1 $87	2 $87	3 $87
4 $79	5 $79	6 $79	7 $87	8 $87	9 $87	10 $87
11 $79	12 $79	13 $79	14 $87	15 $87	16 $87	17 $87
18 $81	19 $82	20 $81	21 $87	22 $87	23 $87	24 $87
25 $81	26 $82	27 $82	28 $87	29 $87	30 $87	31 $87

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Monthly average prices

About this property

Location

Room options

Studio Suite, 1 Queen Bed

Suite, 1 Queen Bed, Accessible (One Bedroom Mobility Hearing)

Studio Suite, 1 Queen Bed, Accessible (Mobility Hearing Roll in Shower)

Suite, 1 Queen Bed with Sofa Bed (One Bedroom)

Guest reviews

Good

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Sonesta Simply Suites Chicago Waukegan

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