Name: Red Roof Inn Gurnee - Waukegan
Address: 3031 Belvidere Road, Waukegan, Illinois, United States of America, Waukegan, Illinois, US
Price range: $71–$114 per night
Rating: 7.25

What guests think

At Red Roof Inn Gurnee - Waukegan, guests describe a budget stay near the Navy base with friendly staff and convenient access, but recurring complaints cite cleanliness and pests, noise, and limited amenities such as no breakfast and no elevator.

Service feedback is mixed, ranging from courteous help to rude interactions and limited housekeeping or towel replenishment. The location is handy for restaurants, shopping, and Great Lakes Naval Station, though some note loitering and late night disturbances. Expect a basic, budget stopover rather than a comfortable, full-service stay.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities are basic: no elevator and no breakfast, and several guests note no pool. A shuttle to Navy graduation operates on some dates, but availability and return trips vary; coffee and vending are inconsistent.

Related guest reviews

8

JAMES

Jun 30, 2024

·

Stayed 3 nights

the hotel had no breakfast, I was warned not to park in the back because i will get towed, the cable was ok but could have been better

6

Jennifer

Jul 25, 2023

·

Stayed 3 nights

Older hotel with no elevator for second floor. Staff was very friendly and nice. Basic needs met. Noisy level from surrounding rooms was unexpectedly loud and you could hear people in the hallways throughout the night.

8

Edna Patricia

Jan 27, 2024

·

Stayed 3 nights

Very clean, offers shuttle to and from Great Lakes.

6

Melissa

Jun 1, 2025

·

Stayed 1 night

The staff was very friendly. Clean facility. Comfortable beds. There is not an elevator, which was surprising. Try to get a room on first floor if possible or you'll be hauling luggage and what not up stairs.

8

Lori

Aug 21, 2024

·

Stayed 2 nights

Check-in was a little slow due to the gentleman in front of me checking in so that’s not the hotels problem very friendly check-in customer service. The only real problem I had was I have a difficulty going up and downstairs. There was no elevator and they did not have a ground floor as I had requested, the room was very clean. No bedbugs check out went well. They didn’t offer anykind of Continental breakfast

6

Joseph

Jul 3, 2023

·

Stayed 3 nights

Back parking lot closed

6

Scott

Jul 10, 2023

·

Stayed 2 nights

The maintenance that was done in the room was poorly done so it didn't look as good as it should. The coffee was terrible and had to be cut with hot water to make it drinkable. The front desk staff was very friendly and helpful.

10

Angela

Oct 5, 2023

·

Stayed 2 nights

We were here for my sons Navy graduation. They offered a free shuttle to the ceremony. Very helpful! Clean and quiet!

10

Pauline

Jul 25, 2023

·

Stayed 2 nights

Stayed here for my Nephews Graduation from Navy BC and we enjoyed it. Theres no pool or breakfast but they have a fridge and microwave. Both front desk agent are professional and friendly. Clean room and AC kept us cool. My kids loved it here. Maybe next time have small breakfast even if its just waffles and Coffee/juice.

6

Lori

Sep 22, 2023

·

Stayed 1 night

Friendly staff. No breakfast, bad coffee. Some maintenance issues.

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Cleanliness

Cleanliness is inconsistent, with recurring reports of roaches, stained linens and towels, mildew in bathrooms, and strong odors. Some guests, however, received clean rooms.

Related guest reviews

4

Cynthia

Jul 6, 2025

·

Stayed 2 nights

The air conditioner leaked and there was roaches

4

Abad

Jun 30, 2024

·

Stayed 1 night

Bed sheets were dirty. Found some yellow stains and a few that looked like dried blood. Our toilet didn't work on arrival as it drained real slow and left bigger waste. AC and wifi worked though. Overall would not recommend to someone unless they had an emergency or were on a tight budget.

2

Richard

Sep 17, 2025

·

Stayed 2 nights

Soon as I walked in. I look up on the wall behind the television. I see a roach. That was enough for me.

4

Verlia

Sep 6, 2025

·

Stayed 2 nights

When arriving the outside of the property was clean. The hallways needed vacuuming you can tell it wasn’t done. When checking into my room #204 we had no bath clothes went to the front desk to get some and the guy gave me cleaning clothes as bath clothes which was shocking. While taking a shower the water wouldn’t drain so the tub would fill up with water which was very nasty.

2

John

Jan 16, 2025

·

Stayed 1 night

The rooms were incredibly unclean. When it was mentioned the first time (lights didn’t work, patched holes in walls, red, pink, brown, and clear stains all over the bed and pillows) we were offered another room across the hall. When it was mentioned the second time (specifically when there were clear stains all over the pillows that were noticed again) I was told “it’s not the pillow, just the pillow case” by Sam and then was handed a pillow case to put on the same unclean pillow. There were other safety issues such as the main lock that goes over the door was busted in half when we got in the room and so much more. For the price we paid, it was completely unexceptional for the rooms to be in the condition they were & the way the staff responded was horrible.

4

Michael

Sep 1, 2025

·

Stayed 2 nights

Called ahead a few weeks before stay for a room on the first floor from owners son.. He didnt save it for us. So had to go to second floor. No elevators!. Got a into the room , found very dirty sheets on bed. Attendant accused her of dirtying them. Gave us another room and sheets was fine but floor was dirty as well as hair in bathroom sink and strong sewage smell coming from bathroom sink while getting ready. Never will i stay there again..

2

Angela

Sep 27, 2025

·

Stayed 1 night

People were standing outside the soors smoking weed, yes its legal in Illinois but it was in the doorways dead roaches and live roaches in the room

2

Stephanie

Jul 2, 2025

·

Stayed 1 night

This place is awful. Dirty, and infested with roaches and bugs. Had to be moved rooms due to roaches, then 2nd had bugs crawling on the walls and dead ones on floor. Hair in shower, kept stepping on pieces of loose grout from floor. Also recieved a nice bite on my leg. I should have walked out. Place will not work with me on refund for dirty unsanitary conditions.

6

Otto

Sep 16, 2025

·

Stayed 1 night

Bathtub needs attention, modue growing . Carpet needs to be vacuumed.

4

RoseAnn

Jul 14, 2025

·

Stayed 2 nights

The the check-in process was smooth and fast. When we got into our room, I went to the restroom, and there were three roaches in the bathroom. The staff was quick to try to resolve the issue and gave us another room. The second room that we were put in the ceiling. I had cracks in it and looked very unsafe, the website said that they offered hot coffee in the lobby and there was Luke warm coffee. We tried parking into a handicapped spot and was asked to move our vehicle and was told by staff that they did not have handicapped parking but there was a sign on the side of the building offering handicap parking.

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Rooms

Rooms are worn and noisy, with frequent complaints about footsteps and hallway noise, hard beds and flat pillows, and occasional maintenance issues. Basic in-room amenities like a fridge and microwave are common.

Related guest reviews

6

Jennifer

Jul 25, 2023

·

Stayed 3 nights

Older hotel with no elevator for second floor. Staff was very friendly and nice. Basic needs met. Noisy level from surrounding rooms was unexpectedly loud and you could hear people in the hallways throughout the night.

2

Terry

Apr 30, 2023

·

Stayed 1 night

Laminate Flooring in a hotel is silly. You hear the footsteps from above quite clearly. It also doesn’t dampen the sound so you can hear conversations snoring in the room above. The Bed is bad. Old spring mattress on a loud tin base with no box spring of any kind. Clean but not comfortable. Overall no chance I would return. The property has a lot of positives but the overall comfort and noise makes it hard to get the rest you need while away. New beds and sound insulation would go a long way from making this a 4/5 instead a 1/5.

8

Julie

Feb 25, 2023

·

Stayed 1 night

Price was reasonable. The rooms are not carpeted but have luxury vinyl tile instead. The room above us walked around with shoes or boots much of the time, which we heard all night. The price was right, the place was clean, but stay on the top floor for better acoustics.

8

Wendy

Aug 29, 2024

·

Stayed 1 night

The air conditioning in the room was good but noisy. Funky shower. Turning on the shower was a two person job. Shower pressure water wash low. TV stations very limited. No sports on TV available.

8

Melinda

Aug 4, 2025

·

Stayed 1 night

Bed was a bit hard.

6

heather

Aug 4, 2023

·

Stayed 2 nights

The room we were staying in had a lot of cosmetic damage.

2

David

May 27, 2025

·

Stayed 2 nights

When I get there I asked for a top floor and they told me can’t do that because my reservation was for kingside bed and top floor only have double beds and I said that’s no problem for me but they don’t want to make any changes Also when you are in the bedroom nothing it’s quite, you can hear people walking on top floor and when they are using the bathroom, can’t sleep , I don’t recommend this hotel for anyone who wants to rest I never come back to any Red Roof in

8

Cherese

Dec 3, 2022

·

Stayed 3 nights

I didn't like hearing the 2nd floor creaked badly when occupants were up and about. The foot steps were hesrd very loudly over head from the first floor. Made me wonder if the flooring is carpeted.

8

Laurie

Aug 7, 2025

·

Stayed 2 nights

Arrived cery late, service was excellent, he was out to help us before we rang the bell!! Comfortable bed. Pillows were flat but overall decent place at a decent price.

6

Geoff

Jul 9, 2025

·

Stayed 2 nights

Room was clean, bed was comfortable. We were in town to go to a White Sox and a Brewers game so this location was perfect. A little pricey.

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Service

Staff are often described as friendly and helpful, but reliability varies. Several reviews mention rude interactions, limited housekeeping or towel replenishment, and frustrations with deposits or refunds.

Related guest reviews

4

Daniel

Aug 12, 2024

·

Stayed 3 nights

Stayed there for three nights and they never once changed our sheets or gave us new towels. Had to ask for toilet paper and they made us come to the front counter to get it. Check-in was easy. if you’re looking for a cheap hotel in the area this is it, but don’t expect much. The hallways smelled like fish. They do allow one pet. Outside of the property was clean. But when you get into the unit and look closely at things….. Just be careful. 1 star maybe 2.

10

Stephanie

Jul 13, 2025

·

Stayed 4 nights

I had a wonderful stay at the Red roof Inn, the rooms were clean and smelled nice. The manager that took care of me during my stay was amazing, super kind and very helpful. Would 10/10 recommend and would definitely stay there again!

8

Kristen

Jun 23, 2024

·

Stayed 2 nights

Staff was very friendly and let us change rooms from upstairs to first floor. Our room was not cleaned and we did need to ask for towels. The hotel is older and could use some updating but for just sleeping the price was right for us..

6

Naomi

Aug 23, 2024

·

Stayed 3 nights

Will not stay here again. Not happy with being charged when I didn't make it in on time due to my flight and then an overcharge of when I checked out without a valid explanation. At least reimburse my over charge to show some good faith but no, the manager at this hotel was very unprofessional and it seems like they just take people's money when they can. They could at least offer maybe donuts to go with the coffee. Never again. Very disappointed.

2

Brandon

May 3, 2025

·

Stayed 1 night

I called the hotel asking how much a deposit would be with two kids and two dogs, I was very specific to ensure ease with check in, Night staff around 9 when I got there basically told me they quoted me for a room for TWO CHILDREN and two dogs, then told they couldn't accommodate me unless I booked a second room, however would not offer me a conjoining room, mind you all of this after this man looked me in my face and told me he thought I meant two kids and two dogs...... just not good business. Waiting on a refund, was told by front desk clerk the manager was called and approved a refund, but not showing anywhere so far so we will see. Very dissatisfied with this.

8

Debby

Aug 17, 2024

·

Stayed 4 nights

Housekeeping staff were great. Management were rude and argumentative. I asked a question and the desk clerk rudely interrupted me and said i am telling you what you need to know ao be quiet. I told him to back off. Also the second night someone locked their spouse out of the room a copule of doors up from our room. The spouse was beating and beating on the door and woke us up at 3am in the morning. I get up and look out the door and there stands the rude desk clerk with 3 other guests and he says go back in your room. I said get this settled now. About 10 minutes later after the hallway cleared the man and woman were in the hallway yelling at each other. I call the front desk and its rude desk clerk. I try to tell him about the conformation happening in rhe hallway. He starts yelling i took care of it. I said get up here and so yiur job or im calling rhe cops. About 5 mins later silence. The rooms were very clean and comfortable and houaekepping were very friendly and helpful.

6

Shanna

Sep 14, 2025

·

Stayed 4 nights

Front desk friendly. New towels/wash rags and trash emptied, daily.

10

Mary

Aug 4, 2024

·

Stayed 3 nights

We were in town for my son’s boot camp graduation. The room was clean and beds were comfy. All of the employees that we had contact with were super nice.

10

Kathleen

Oct 11, 2024

·

Stayed 2 nights

It took me several calls to reach someone at the desk before I checked in, but I see now that staff isn't needed to available at all times in this quiet area. When they were present, they were very cordial and helpful.

4

Ironim Florin

Jul 21, 2025

·

Stayed 4 nights

Staff is condescending. No room cleaning. No towels replenishment nor toiletries. Never had the experience of going to front desk asking for something every day.

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Location

Convenient for Great Lakes Naval Station and near highways, restaurants, and shopping. Some guests, however, reported loitering and late night disturbances around the property.

Related guest reviews

6

Cruz

Oct 2, 2025

·

Stayed 4 nights

It’s weird people around in the parking lot.

10

LaTisha

Jul 3, 2023

·

Stayed 3 nights

Very close to the base for graduation! They do have a bus to take you to the graduation if you need it. The staff is nice the rooms are nice.

10

LaKesha

Dec 31, 2024

·

Stayed 4 nights

Our stay was great! All important restaurants and shopping needs were near by. Location was great!

4

dana

Jul 8, 2025

·

Stayed 4 nights

Creepy people around outside

8

Amanda

Jun 5, 2023

·

Stayed 2 nights

Serves its purpose for a navy graduation. Uber was 5-18$ to the base. Beds were comfortable. Tub/shower leaked on bathroom floor. The nightlife happening outside the hotel was very loud and slightly sketchy. Daytime was fine. Not as close to base as expected.

10

Cody

Jan 31, 2024

·

Stayed 1 night

Low key hotel quiet area right off the main highway but also far enough away from the bustle of Waukegan.

8

robert

May 23, 2023

·

Stayed 2 nights

close to 6 flags and highway

4

Bryan

Jul 3, 2025

·

Stayed 1 night

As soon as I got there there were homeless asking for money And it looked like some of the folks out there were trying to steal my vehicle. I have this assumption for many reasons

10

Cori

Aug 29, 2024

·

Stayed 3 nights

The staff is amazing and very friendly. This is convenient if you are going to PIR, its a 6 min drive. I would definitely stay here again.

6

Geoff

Jul 9, 2025

·

Stayed 2 nights

Room was clean, bed was comfortable. We were in town to go to a White Sox and a Brewers game so this location was perfect. A little pricey.

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Dining

There is no breakfast service and coffee quality is often criticized; on-site options like vending are hit or miss. Many food choices are available nearby.

Related guest reviews

8

JAMES

Jun 30, 2024

·

Stayed 3 nights

the hotel had no breakfast, I was warned not to park in the back because i will get towed, the cable was ok but could have been better

8

Robin

May 11, 2024

·

Stayed 2 nights

Couldnt keep the coffee pot full, there was only 1 and a inn that size should have more at least on the weekend.

10

Joleimy

Apr 14, 2024

·

Stayed 2 nights

everything was awesome. I was upset because the breakfast wasn’t available but other then that it was a great stay.

8

William

May 13, 2023

·

Stayed 1 night

No coffee or breakfast

10

Lisa

Jul 22, 2023

·

Stayed 2 nights

We stayed at the Red Roof Inn - Gurnee for two nights. Check-in was quick & the clerk was very knowledgeable and helpful about nearby dining & shopping, information & instructions to the Naval Graduation & shuttle service. Every room has a small fridge & microwave. The rooms and common areas were clean. Quiet area with plenty of outdoor areas for pets. There are no elevators, so if you cannot tolerate stairs, I would request a first floor room when booking. There is no continental breakfast but a Burger King, Wendy's & McDonald's within walking distance. Overall, we enjoyed our stay & would recommend.

4

Clemonteen

Aug 3, 2025

·

Stayed 1 night

Not enough food options, no vending machines in the hotel, nothing in the room to write on or with, no tv guide other than on the tv, no phone book. I understand most people uses their phone for everything, so what happens to a guest that is not comfortable looking for everything on a cell phone?

6

Scott

Jul 10, 2023

·

Stayed 2 nights

The maintenance that was done in the room was poorly done so it didn't look as good as it should. The coffee was terrible and had to be cut with hot water to make it drinkable. The front desk staff was very friendly and helpful.

8

Elizabeth

Dec 13, 2024

·

Stayed 2 nights

I liked that it was close to the navy base and was around many options for food.

10

Pauline

Jul 25, 2023

·

Stayed 2 nights

Stayed here for my Nephews Graduation from Navy BC and we enjoyed it. Theres no pool or breakfast but they have a fridge and microwave. Both front desk agent are professional and friendly. Clean room and AC kept us cool. My kids loved it here. Maybe next time have small breakfast even if its just waffles and Coffee/juice.

6

Lori

Sep 22, 2023

·

Stayed 1 night

Friendly staff. No breakfast, bad coffee. Some maintenance issues.

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AI-generated summary based on recent guest reviews

Month	Average price
January	$69
February	$66
March	$62
April	$70
May	$71
June	$83
July	$88
August	$81
September	$74
October	$74
November	$72
December	$66

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14 $74	15 $74	16 $92	17 $114	18 $102	19 $82
20 $73	21 $72	22 $73	23 $81	24 $82	25 $82	26 $81
27 $72	28 $73	29 $73	30 $82

Su	Mo	Tu	We	Th	Fr	Sa
				1 $79	2 $79	3 $79
4 $73	5 $72	6 $73	7 $79	8 $79	9 $79	10 $78
11 $72	12 $71	13 $73	14 $82	15 $82	16 $82	17 $79
18 $73	19 $73	20 $74	21 $82	22 $82	23 $80	24 $80
25 $73	26 $73	27 $73	28 $79	29 $79	30 $79	31 $79

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Deluxe Room, 2 Double Beds ()

Superior Room, 2 Queen Beds ()

Deluxe Room, 1 King Bed (Accessible, )

Superior Room, 1 King Bed ()

Guest reviews

Good

Who stays here?

What guests think

Property Policies

Check-in instructions

Security deposit

Good to know

Optional extras

FAQs about Red Roof Inn Gurnee - Waukegan

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