Name: Extended Stay America Suites - Chicago - Romeoville - Bollingbrook
Address: 1225 Lakeview Drive, Romeoville, Illinois, United States of America, Romeoville, Illinois, US
Price range: US$96–US$193 per night
Rating: 7.15

What guests think

At Extended Stay America Suites - Chicago - Romeoville - Bollingbrook, guests praise friendly staff but report inconsistent cleanliness, dated rooms, noise, recurring maintenance problems, and disruptions tied to a sprinkler flood, renovations, and elevator outages.

Several appreciated easy access to Bolingbrook Country Club and nearby restaurants. Breakfast is very limited, typically just coffee and packaged items. Expect a budget stay with helpful staff but uneven upkeep and occasional disruptions.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities have been disrupted, with repeated reports of elevator outages and a sprinkler/flood incident leaving areas under repair and laundry closed. Some guests also noted ongoing renovation work.

Related guest reviews

2

Jerry

13 Jul 2024

·

Stayed 1 night

Place looks worn down, abused fridge and countertop. Staff took my money, gave me a room. Only when I asked where the elevator was did I get the message "The elevator is not working". Not working for 24 hours. And it's the only elevator they have. I have a torn miniscus in left and right knees and the best they could do is a 3rd floor room. Knees hurt. Given enough time I would have cancelled and gladly paid whatever to have a proper stay at a hotel with a working elevator.

8

Tina

1 Sept 2025

·

Stayed 2 nights

The hotel staff was very friendly and helpful. The hotel room was clean, but a little dusty and the TV stand had some damage. Our TV remote was missing, but the staff replaced it with a brand new one. The hotel is currently under construction, with portuons of the 3rd floor and some of the rooms being remodeled. However, the workers were very quiet and we could barely tell they were there. Overall, we would stay again!

6

Susan

17 May 2024

·

Stayed 3 nights

When we arrived we found the bathroom toilet did not work. We were then moved immediately to another room. Then went to dinner. When we came back our keys did not work on our new room. The following day the elevator did not work.

2

Kristin

12 Jul 2025

·

Stayed 1 night

There was a flood in the hotel. There were fans all over, part of the ceiling was removed. They didn’t have any rooms left that I reserved (2 double beds) so I got a roll away cot. The springs were digging in my back, the room smelled. I think I should have been notified of the conditions I was walking into.

2

beverly

7 Jul 2025

·

Stayed 4 nights

They did not do anything that the representative from Expedia stated they would do. He stated we would not have to pay additional The staff at the hotel stated we would.. then we had to relocate to another hotel because the hotel had a flood on the third floor

4

chris

20 Jul 2025

·

Stayed 1 night

Unfortunately, property had a fire sprinkler accident. Property is in disarray, and laundry facilities closed. I think we should get a partial refund.

4

Kris

15 Jul 2024

·

Stayed 4 nights

Halls dirty elevator was not working door dudnt shut normal had to slam it just needs more cleaning and updating

6

Marnita

2 Aug 2024

·

Stayed 3 nights

Room was ok. I look under bed trash. I’m handicap with breathing problem. The last day elevator broke down.

6

Glen

1 Dec 2024

·

Stayed 1 night

No fitness center, room needs to be updated, one had nasty sheets

6

Melanie

19 Jul 2024

·

Stayed 5 nights

Roaches & No ice machine

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Cleanliness

Cleanliness feedback is inconsistent, ranging from very clean rooms to reports of odors, stained linens, mold, pests, and dirty carpets. Bed bugs were reported in multiple reviews.

Related guest reviews

10

juan

13 Sept 2025

·

Stayed 1 night

Loved how clean the room was

2

Nina

30 Apr 2025

·

Stayed 1 night

Checked into a dirty room table dirty floor stove it was disgusting

10

Sally

5 Mar 2025

·

Stayed 2 nights

I found my stay to be clean and comfortable. All of the staff were friendly and courteous. The only thing that was missing was a cream rinse to go with the shampoo which was no big deal to me.

10

Mary

23 Oct 2024

·

Stayed 4 nights

No problems during my stay. The room was clean and quiet. They were very accommodating of my service dog. I'd definitely stay there again.

4

Samuel

16 Sept 2024

·

Stayed 1 night

Black mold in the shower, terrible smell in the kitchen/living area, old food in the cabinet, overall just pretty unclean

2

Venice

17 Jun 2024

·

Stayed 1 night

Terrible they had bed bugs we had to leave in the middle of the night

2

Consuelo

25 Aug 2025

·

Stayed 1 night

Worse place ever . Please don’t stay in this place it Smells terrible it’s not clean. Worse experience .

2

Alfredo

4 Aug 2024

·

Stayed 4 nights

I couldn’t stay there. Had to get my money back. I saw stains on the bed sheets

2

Venice

30 May 2024

·

Stayed 1 night

They have bed bugs horrible experience need a refund!!!! Room 136

8

Christine

21 Jun 2025

·

Stayed 2 nights

I stayed 2 nights the room was clean, the clerk was thoughtful and I had no issues. I checked out and then ended up staying unexpectedly due to a flight cancellation. The second room was dirty- hair on the sheets, hair in the sink and shower. Trash on the bathroom shelf (under the sink) and the clerk was a grumpy old lady, she was cross with a guest (who was trying to exchange pool towels) and she was complaining to me about that guest after they left the room. She accommodated my needs but was not friendly.

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Rooms

Rooms are dated and show wear; guests mention limited outlets, uncomfortable or small-feeling beds, weak shower pressure, and thin walls with noise from neighbors or traffic. Some guests found the rooms spacious.

Related guest reviews

6

Janet

15 Dec 2024

·

Stayed 1 night

Tired room, potty hard to flush, shower didn’t turn off. Told desk gal. Room need paint and to fix hinges

6

Kim

2 Dec 2023

·

Stayed 1 night

The front desk staff was very friendly and courteous! The room was surprisingly bigger than we expected for 1 queen sized bed. The extra door lock/latch didn’t close all the way, which made me slightly nervous. Parking lot and entryway to hotel needs to better lit. But the hotel is a nice area directly across the street from Lifetime gym. And a Starbucks 5 min down the road if you prefer stronger coffee. For the price, I would consider staying there again.

6

Jeremy

20 Apr 2024

·

Stayed 1 night

Room was clean but property needed work. Also convenient to the interstate. Windows in the room were dirty, the shower head wasn’t very good and even though it seemed like there was some upgrades done inside the hotel is dated. Breakfast is offered but is nothing but a small cart in the lobby with coffee and a few muffins. Probably would not stay here again.

10

Melissa

21 May 2025

·

Stayed 2 nights

Nice stay. Bed was a little uncomfortable but other than that it was a nice stay.

10

Jennifer

6 Sept 2024

·

Stayed 1 night

The staff are very friendly. I was able to sleep with the window open despite there being a highway right across. But the queen beds felt like it was a full sized bed instead. Other than that the stay was great.

8

Debra

17 Jan 2025

·

Stayed 4 nights

Room was a little dated but clean.

8

Brittany

11 Nov 2023

·

Stayed 1 night

It wasnt in the best shape and could have been cleaned better. The bathroom door didnt latch. It was noisy being near the road. It was nice having an elevator and not having to take the stairs to the 3rd floor

8

Deborah

7 Jun 2025

·

Stayed 1 night

Everything was amazing with one exception. Our room’s shower had a water saver shower head. It was not practical! Took forever to shampoo my hair. More water would have been appreciated. We only had a trickle.

8

Tatiana

23 Jul 2024

·

Stayed 1 night

Conveniently located. Front desk staff member, Melissa, was very pleasant & welcoming. The room was fine, but there was a big dark stain on the floor next to the bed which was concerning, and the walls were pretty thin. I could hear the argument happening in the room next to me pretty clearly.

4

Deborah

29 May 2025

·

Stayed 2 nights

The property is very dated and dark. The room had 1 working outlet, that was all. The hotel guests were loud all night and we could hear everything conversation in the next room. The toilet ran for a long time after flushing after we let the front desk know, it was not fixed however we only stayed one night so it’s possible it was fixed after we left.

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Service

Staff are often described as friendly, helpful, and accommodating, with several front desk shout-outs. However, some guests reported rude interactions, poor communication, or slow/incomplete issue resolution.

Related guest reviews

6

Keith

26 May 2025

·

Stayed 4 nights

Friendly staff.

8

Tina

1 Sept 2025

·

Stayed 2 nights

The hotel staff was very friendly and helpful. The hotel room was clean, but a little dusty and the TV stand had some damage. Our TV remote was missing, but the staff replaced it with a brand new one. The hotel is currently under construction, with portuons of the 3rd floor and some of the rooms being remodeled. However, the workers were very quiet and we could barely tell they were there. Overall, we would stay again!

10

Anthony

25 Dec 2024

·

Stayed 1 night

Nice hotel for the budget minded. People at the counter for check-in and out were very friendly and personable. Slept good and that's what matters.

4

Anita

29 Nov 2025

·

Stayed 7 nights

Teach employee how to talk to people

10

martha

9 Jul 2025

·

Stayed 1 night

Great service

8

Randy

16 Sept 2024

·

Stayed 2 nights

The hotel was fine. Clean and nothing fancy. Great front desk staff

4

Justin

10 Aug 2025

·

Stayed 3 nights

It was in a very convenient area, but not very clean. The room appeared beaten up and in need of repair. The staff appeared annoyed by my presence, and didn’t let me talk more than 2-3 words. But I suppose that’s a given that it’s under construction, maybe it’ll be better in a year or so. One last thing, the amount of shouting and pounding going on in the rooms was concerned, the yelling in the hallways at night had me awake at night and frightened to go back to sleep.

10

Franky

23 Jun 2025

·

Stayed 1 night

The location is super clean and the staff was AMAZING. The front desk had this super helpful and smiley staff, her name was Megan, she was so great to deal with all our questions. I had some business in Lockport, IL and the girlfriend stayed back with our pup. It was too hot too be bringing our 8 year old lab everywhere so Megan was able to let us late checkout. Our stay was super relaxed and easy.

6

Johnny

9 May 2025

·

Stayed 2 nights

Expedia booked me in a room they did not have, and the room was lesser. Emily took care of it. The floor was very sticky, and the toilet stopped up. They brought up a plunger, but did nothing. I had to plunge myself. Emily was amazing. Thank you so much for your help. I hope the next time I stay, it is better. Nice location.

8

Christine

21 Jun 2025

·

Stayed 2 nights

I stayed 2 nights the room was clean, the clerk was thoughtful and I had no issues. I checked out and then ended up staying unexpectedly due to a flight cancellation. The second room was dirty- hair on the sheets, hair in the sink and shower. Trash on the bathroom shelf (under the sink) and the clerk was a grumpy old lady, she was cross with a guest (who was trying to exchange pool towels) and she was complaining to me about that guest after they left the room. She accommodated my needs but was not friendly.

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Location

Convenient off I-55 and near Bolingbrook Country Club, with dining options close by; many found it easy to get around. Some noted traffic noise.

Related guest reviews

6

Kim

2 Dec 2023

·

Stayed 1 night

The front desk staff was very friendly and courteous! The room was surprisingly bigger than we expected for 1 queen sized bed. The extra door lock/latch didn’t close all the way, which made me slightly nervous. Parking lot and entryway to hotel needs to better lit. But the hotel is a nice area directly across the street from Lifetime gym. And a Starbucks 5 min down the road if you prefer stronger coffee. For the price, I would consider staying there again.

10

Denis

2 Mar 2025

·

Stayed 2 nights

Easy to get everywhere, to the suites two minutes off Int. 55, restaurants, gas and more, all within 20 minutes of the hotel. Staff and rooms excellent, especially with my dog.

8

Nicole

27 Jan 2025

·

Stayed 2 nights

Great location

6

Jeremy

20 Apr 2024

·

Stayed 1 night

Room was clean but property needed work. Also convenient to the interstate. Windows in the room were dirty, the shower head wasn’t very good and even though it seemed like there was some upgrades done inside the hotel is dated. Breakfast is offered but is nothing but a small cart in the lobby with coffee and a few muffins. Probably would not stay here again.

10

Dave

20 Sept 2024

·

Stayed 2 nights

Close proximity to Bolingbrook CC where the LIV Golf event was held. We were able to take Lyft right to the gate, which was great compared to the shuttle service the course setup.

10

Dave

10 Aug 2025

·

Stayed 2 nights

It was near Bolingbrook CC, where we were attending LIV Golf Chicago.

8

Katarina

18 Jul 2024

·

Stayed 7 nights

It was the best price for needing something for a week. Staff was very nice. Room was clean, I was a little concerned about all the men hanging around outside drinking but in the end they stayed to themselves and never bothered anyone.

10

Jeffrey B

10 Mar 2024

·

Stayed 1 night

Great stay and close to many dining options

6

John

7 May 2024

·

Stayed 1 night

Noisy traffic area. Limited breakfast. Close to other restaurants.

10

Bruno

4 Sept 2023

·

Stayed 1 night

Walkable distance from gas station and two fast food resturants

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Dining

Breakfast is very limited—typically coffee with muffins or other grab-and-go items—and quality is often rated poor. A coffee machine outage was also noted.

Related guest reviews

6

Kevin

19 Jul 2024

·

Stayed 4 nights

Price was great, but the condition of the hotel was old and the coffee machine broke one day.

6

Ronald

30 Apr 2025

·

Stayed 1 night

They literally hab, no breakfast. The only thing they have is copy and blueberry muffins. They have nothing, no juice, no eggs, no sausage, they've got nothing. This is not how you treat a customer

8

ETOILE

18 Jul 2024

·

Stayed 2 nights

This hotel is located in a business park area off the highway. Workers where some of their clients. I found nothing wrong with that. We did have noisy people above us. The breakfast was packaged muffins, granola bars and oatmeal. Grab and go.

10

Priscilla

3 Aug 2024

·

Stayed 1 night

Super clean, friendly, and good coffee!

6

Jeremy

20 Apr 2024

·

Stayed 1 night

Room was clean but property needed work. Also convenient to the interstate. Windows in the room were dirty, the shower head wasn’t very good and even though it seemed like there was some upgrades done inside the hotel is dated. Breakfast is offered but is nothing but a small cart in the lobby with coffee and a few muffins. Probably would not stay here again.

4

Jackie

4 Aug 2024

·

Stayed 2 nights

Not allow to use the stove and breakfast was just coffee and bread and they don’t clean the room till you leave no clean sheets again till you leave

6

John

7 May 2024

·

Stayed 1 night

Noisy traffic area. Limited breakfast. Close to other restaurants.

4

Hafiz

21 Dec 2024

·

Stayed 1 night

Terrible complimentary breakfast It was really bad Either give a better breakfast or don’t.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$76
February	US$79
March	US$119
April	US$108
May	US$99
June	US$106
July	US$119
August	US$107
September	US$92
October	US$94
November	US$82
December	US$75

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $101	17 $113	18 $117	19 $145
20	21 $124	22 $110	23 $131	24 $144	25 $156	26 $163
27 $142	28 $193	29	30 $111

Su	Mo	Tu	We	Th	Fr	Sa
				1 $129	2 $135	3 $140
4 $112	5 $132	6 $180	7	8	9 $118	10 $116
11 $96	12 $108	13 $105	14 $103	15 $109	16 $108	17 $110
18 $97	19 $101	20 $109	21 $106	22 $110	23 $116	24 $114
25 $100	26 $116	27 $103	28 $107	29 $105	30 $98	31 $118

Select dates to see prices and availability

Monthly average prices

About this property

Location

Room options

Studio, 1 King Bed

Studio, 1 Queen Bed, Accessible

Studio, 1 Queen Bed

Studio, 2 Double Beds

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Extended Stay America Suites - Chicago - Romeoville - Bollingbrook

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Prices for upcoming dates