Best Western Starke

We want to sincerely thank Missie and the Best Western Starke Team for the kindness, understanding, and exceptional customer support you provided to our family during a very stressful situation. Our daughter experienced a medical emergency and had to go to the emergency room earlier that day. Because she was diagnosed with contagious conjunctivitis, she was unable to stay in the hotel room we had reserved for her. We truly appreciate the fact that the BW team took the time to understand our circumstances and cancelled the reservation for us. They did not have to do that, but you chose to help us—and that meant a great deal to our family. When someone is dealing with an unexpected medical situation involving their child, the last thing they need is to worry about additional complications or financial concerns. Your willingness to work with us provided one less thing for us to worry about at a difficult time. Your actions are a wonderful example of what genuine customer service looks like. It wasn’t simply about cancelling a reservation; it was about showing compassion and understanding when our family needed it. Please extend our sincere appreciation to everyone at the Best Western Starke who helped with our situation. We will remember your kindness and the way you treated our family.

Room was clean and a decent size. Loved the shower. It had glass shower doors instead of a curtain. Plenty of towels and washcloths. Comfortable beds

The bathroom is the room had urine stains and hairs on the toilet, shower and floor. The sheets are scratchy and the pillows lumpy. My daughter went to breakfast twenty minutes before they closed and they were out of almost everything and wouldn't refill. I stayed two nights and the next morning I explained the issues of how dirty the room was. I was assured the bathroom would be cleaned and it never was. Ty, the guy at the front desk who worked night shift was the only saving grace and the reason I added more stars. He was so busy and did everything he could to help. He was polite, professional, courteous and so helpful.

Very good for an older property

Clean room and bathroom 👍