Name: Embassy Suites by Hilton Temecula Valley Wine Country
Address: 29345 Rancho California Road, Margarita Village, Temecula, California, United States of America, Temecula, Riverside County, US
Price range: US$108–US$479 per night
Rating: 7.7

What guests think

At Embassy Suites by Hilton Temecula Valley Wine Country, travelers praise the friendly staff, complimentary made to order breakfast and evening drinks, and a convenient location near Old Town and wineries, but also point out the hotel’s age.

Common complaints include worn furnishings, noisy or faulty AC and plumbing, musty odors, and housekeeping that misses cleanings or leaves rooms with stains, hair, or pests. Several reviews mention street and hallway noise, delays at check-in, occasional fire alarms or elevator issues, and surprise parking fees; the pool or hot tub was sometimes closed or not well maintained. Expect solid value from location and perks, but an older property that varies in condition.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Guests like the evening reception and bar, and the pet-friendly policy; the pool and hot tub are a draw but were at times closed, dirty, or short on towels. Parking is paid and can be limited, and some report elevator or door malfunctions.

Related guest reviews

10

joseph

3 Apr 2024

·

Stayed 3 nights

it had a hot tub

8

Wendy

25 Apr 2025

·

Stayed 2 nights

The pool was not working and there was no notice before hand

6

Jorge

7 Apr 2025

·

Stayed 1 night

The staff at this location was friendly and extremely helpful. The self parking was convenient. The free made to order breakfast was very good. Lobby to this location is very nice and inviting. We were looking forward to swimming in the pool as we were there for a soccer tournament, unfortunately the pool was out of service and as we were informed has been out of service for quite some time now. This was disappointing as I would expect Hilton to take care of their properties in a timely manner. Doors and locks to the rooms are not working properly (dangerous and fire hazard) we had to get assistance from staff to figure out how to open our door, you have to work the handle a certain way to get it to open. The TV’s in our suite were also not working. Fortunately, we were accommodated and moved to a different room. Most cabinetry is in poor conditioning, the screen to the sliding door is missing hardware and torn. The building lacks maintenance and is in desperate need of upgrades.

4

Derek

19 Mar 2025

·

Stayed 3 nights

The outdoor pool area was unusable and I was going to take a photo of the pool but it was so disgusting I would never get in or have my kids go into that pool. Should be closed with barrier so people don't get sick. It is really bad. The maintenance is terrible so many non working doors including the front sliding doors are out of order for days no fix or anyone working on it. I enjoyed the managers receptions and breakfast they were good but the property is tired and Hilton should either remodel or take their name off of the property.

8

Glory

2 Sept 2025

·

Stayed 2 nights

Pet & kid friendly hotel that we enjoyed our Labor Day weekend at. Our rooms had a very small sitting/kitchen area with adjoining bath & bedroom. It is still quite small but we spent most our time at the large pool while at the hotel. We brought our little senior dog & was able to take him everywhere with us as Temecula is very dog friendly! The Embassy staff that we interacted with were all very friendly & helpful. We would definitely stay there again.

4

Kevin

6 Nov 2023

·

Stayed 4 nights

Very dated hotel. Sliding pocket door in bathroom hardly worked. Had to ask for room towels twice..Went to the pool late afternoon, had to be at least 20-25 used towels on chairs with noone around using them with no fresh ones. So went to front desk to ask for more. Said housekeeping would bring some. They came and picked up the old then about an hour later they brought new, about dark at that time. Positive was the gal at the bar was extremely nice for thier happy hour.

10

Lorraine

21 Aug 2025

·

Stayed 1 night

My room was not ready yet and the front desk clerk was able to get me room that was ready with a bigger bed. Thank you. They were very kind as well. Complimentary drinks and snacks at reception was also a plus 👍

8

Denise

30 Apr 2025

·

Stayed 2 nights

Stayed here before, disappointed that they now are charging to park. Very unnecessary!

10

Alden

18 Aug 2025

·

Stayed 1 night

Manager’s reception in the evening with wine and made-to-order breakfast. Near wineries and concert venues on Temecula. Friendly staff and bigger rooms.

10

Alana

4 Jun 2025

·

Stayed 2 nights

Awesome pool, great bar staff, great breakfast offers.

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Cleanliness

Feedback is mixed: some found rooms clean, but many cite musty odors, stained carpets, hair or grime in bathrooms, and occasional pests. Housekeeping sometimes misses daily service or leaves dishes in hallways.

Related guest reviews

4

Moroni

27 Sept 2025

·

Stayed 1 night

The staff was friendly and the room seemed fine until we were getting ready to leave the next morning and found ants. My kids and I left with bug bites. There was also a dirty plate as for several hours by the elevator.

4

chris

22 Nov 2025

·

Stayed 1 night

mold in shower very noisy supposed to have apple tv and did not. hotel need a complete redo will not stay here again

4

Priscilla

27 Nov 2025

·

Stayed 1 night

Our room smelled like mildew. A scent that I couldn't get rid of. The room was nothing like the pictures on the website. Really old

2

Francine

14 Jul 2025

·

Stayed 2 nights

Our stay was terrible. The room was filthy, not updated and had a horrible smell of a backed up toilet. Not only was the room dirty and not updated the staff was a bit rude and unhelpful. I reported the smell in the room and Layla at the front desk said we are at capacity and cannot move you to another room. We can send someone up and see if we can locate the smell. Not what I wanted to hear. The toilet cover was from another smaller toilet, carpets were stained, etc. Terrible experience

8

Jeannette

2 Aug 2025

·

Stayed 1 night

The room had a piece of lettuce on the couch and a hamburger wrapper on the floor by the side table. That clearly shows the room was not cleaned properly.

6

Jeannie

21 Sept 2025

·

Stayed 2 nights

Needs a good cleaning, especially the carpets. Breakfast staff rude. Location to Old Town Temecula fantastic.

6

Miriam

3 Jul 2024

·

Stayed 2 nights

Although my overall experience was a positive one, the Property was not well kept. Bathroom was a major disappointment. Not only was it old, but dirty. There was so much hair in the shower drain that there was water retention in the tub.

2

Anthony

21 Jul 2025

·

Stayed 4 nights

Room was very dirty. Room was not cleaned daily even after I requested it to be. Pictures online do not reflect what the property looks like.

10

Ryan

9 Jun 2025

·

Stayed 2 nights

The customer service was excellent. The room was pretty dirty and it had cobwebs sticky floor stains on the carpet. Cracked mirror rust in the sink. But the customer service was fantastic if they were rude, we would’ve just left. The workers should get a really huge raise for the conditions they have to work in.

2

Rebecca

23 Jun 2024

·

Stayed 2 nights

The room wasn’t clean, electric blackouts both nights of our stay, they did not clean our room, and we found cockroaches in our room. Not the quality we expected with rating provided with Hotels.com. If there was anything okay it was the breakfast staff.

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AI-generated summary based on recent guest reviews

Rooms

Suites are generally spacious and comfortable, but many note dated decor, worn furnishings, and maintenance issues such as loud or faulty AC and nonworking TVs. Noise from thin walls, upstairs footsteps, and street‑facing rooms is a recurring complaint; Wi‑Fi can be weak.

Related guest reviews

8

Kathlene

24 Apr 2024

·

Stayed 1 night

Poor wifi connectivity. Living space needs sofa pillows for comfort. Beds and pillows were great. All employees we interacted with helpful and very pleasant,

6

Olivia

8 Dec 2023

·

Stayed 1 night

It was very noisy. I could hear everything from the next door neighbor. They were snoring so loud it woke me up.

8

Gilberto

22 Aug 2025

·

Stayed 1 night

Rooms are comfortable and spacious. Rooms look worn out.

4

Alexander

19 Aug 2025

·

Stayed 2 nights

Rooms noisy, door to bedroom did not work. Couldn't closeout hallway noise.

2

Tiffany

2 Sept 2025

·

Stayed 1 night

The hotel is run down. The room I stayed in the Air condition was very loud it sound like a truck was going through the room. There was spot on the couch and the walls are very thin, you could hear the people above us above us and outside our door.

4

armando

19 Apr 2025

·

Stayed 1 night

Too noisy

2

Mark

2 Sept 2025

·

Stayed 2 nights

Noise Issues The room had very poor sound insulation. We could clearly hear footsteps and stomping from the room above. From the room next door, we could hear the TV, conversations, and even snoring throughout the night.

10

Maria

22 Jul 2025

·

Stayed 2 nights

The breakfast was good, he wi-fi wasn’t strong enough.

6

Stacey

30 Sept 2025

·

Stayed 2 nights

Our room faced out into a busy loud street. There was no shampoo in the shower. Our TV remotes didn't work. The facility was really dated. Breakfast was good.

6

Catherine

5 Jul 2025

·

Stayed 1 night

This property was unlike other embassy suites experiences I have had in the past. The building was very run down on the inside, chipped paint everywhere, furniture very worn, no hair conditioner in the bathroom (empty bottle) The Tv in the bedroom did not work. Double bed was way too small. Mgr reception there was not enough space to get in and the breakfast in the morning started way too late when we had to drive 9 hrs. Sometimes hotels have given us breakfast bags when we had to leave early. Your employees were the best though, especially Ceasar and Laila.

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Service

Staff are widely praised as friendly and accommodating across the hotel. However, several reviews report slow or chaotic check‑in, difficulty getting service or room changes, occasional rudeness, and billing or follow‑up problems.

Related guest reviews

2

zhijun

23 Aug 2025

·

Stayed 1 night

A very bad experience. Upon entering the room, I found that the air conditioning was not working, and the room was extremely hot, with the temperature close to 90 degrees. I contacted the front desk, who sent an engineer to fix it. After checking, the engineer said it could not be repaired and even mentioned it was strange, because the AC in this room had already been reported broken in the morning—so why was it still assigned to us? I contacted the front desk again to request a room change, but they said all rooms were fully booked and refused to switch us. The only options offered were a refund so I could find another hotel myself, or to contact Expedia for assistance. As a Hilton Honors member, it was very disappointing. Even though I booked through Expedia, I ended up having to pay a much higher rate than usual to stay at a Holiday Inn Express. The whole process took over two hours and more than an hour on the phone. Extremely disappointing.

2

Megan

18 Feb 2025

·

Stayed 2 nights

I’ve stayed here twice before. This time I was so disappointed. We arrived at 4pm, check in time, just to find out that they oversold the rooms and couldn’t give us an estimate on when a room would be ready. The concierge was rude. There were MANY people waiting. We cancelled our room! It was not a pleasant vibe.

2

James

8 Jun 2025

·

Stayed 3 nights

I have stayed at Embassy Suites before and knew what to expect. After waiting 45 minutes after placing dinner order I was told by the manager the meal would be deleted from my room charge , upon checking out I noticed that it wasn’t.

8

Deirdre

21 Oct 2025

·

Stayed 1 night

The hotel was clean and it had a fresh smell. The check-in staff was so friendly and accommodating. We would definitely stay there again!!

6

Amanda

8 Aug 2025

·

Stayed 1 night

Check in was a mess, long line and our room was not ready. After waiting in line twice to check-in, we asked if they could just all us when our room was ready. We were called a little after 5:00 p.m. The room was okay, had a strange smell when we walked in but we got used to it I guess, and didn't notice it after we were in the room for a bit. Bed was comfortable, bathroom and shower worked great and were clean. We noticed we did not have a remote control for either of the TVs so we had to call down to get a replacement. The morning breakfast was a bit chaotic and busy. Lots of hungry people. We arrived about 30 minutes before breakfast was over, so a few things were out, but that was to be expected for the end of the breakfast time. I could see staff were working hard! Not sure if I would stay here again, but it was fine for one night.

10

Carolyn

26 Mar 2025

·

Stayed 4 nights

Brandon was very helpful and contacted us.

2

Jamie

14 Jul 2025

·

Stayed 2 nights

We stay exclusively at the Embassy Suites all over the country and have for years. This one is sorely lacking in efficiency management and customer service. Bartender and front desk clerk Brandon and the breakfast crew were the only ones to shine (come to our rescue) $10 parking not posted on the app or on the front desk. I reported my room closet smelling of mildew immediately after check in and asked if housekeeping could come and with disinfectant spray and I was told it was too late in the evening for that (I went out to CVS and bought a bottle of 7th generation disinfectant and 3 other customers borrowed it for their closet and drawers.I advised that we would have to sleep in the living room and could we have an extra blanket. Gal said sure. I waited until 11PM (my bedtime is 10pm) no one showed. I went down to the front desk and the gal said it had been delivered that my friends had called down. I assured her I was the one who called 2 hours earlier and insisted she recheck, she called George who said he had NOT delivered a blanket to my room but would. IT NEVER SHOWED UP!!! Next morning Brandon went to housekeeping himself and brought us a blanket. Patio door wouldn't open so no fresh air. I tried to talk to Cesar about all this upon check out and rather than listen to me he kept interrupting me with excuses. Also, a family of 10 monopolized the jacuzzi from 6 to 10 both nights. No one else could use the facilities. Front desk asked what would you like us to do?

10

Marcia

30 Nov 2025

·

Stayed 3 nights

Great place and great value. The cooks and servers were great and helpful and really kind as were the front desk workers. Excellent place

2

Rocky

9 Dec 2024

·

Stayed 2 nights

I was sent to a room that someone was already in. Then when I went back to the front desk, they downgraded me. They bed was very uncomfortable also. They said they would give me 50% off my stay. I called Hotels.com and Embassy with no refund. I talked to multiple people at Embassy Suites and they said it would be taken care of. They still haven’t taken care of it.

10

Cynthia

29 Sept 2025

·

Stayed 1 night

The room was nice but could stand an update. Leyla at the front desk is fabulous. Friendly, professional and goes above and beyond to make your stay fantastic. I love that you have coffee in the lobby as the restaurant was packed.

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Location

Very convenient for Old Town, wineries, and freeway access with shops and restaurants nearby. Some street‑facing rooms pick up traffic noise.

Related guest reviews

8

nigel

31 Mar 2024

·

Stayed 2 nights

Good located close to major freeways. Centrally located to mall, movie theaters and grocery stores, etc.

8

william

2 Aug 2025

·

Stayed 1 night

The front desk staff were great. Very helpful and accommodating. The room and hallways felt in need of an update. The ac was a bit noisy in our room. The location is great. Across the road is duck pond, it's a great place to take a walk. There are number of nice restaurants in walking distance.

10

Ismael

16 Aug 2025

·

Stayed 1 night

Good hotel close to everything

8

Cheryl

3 Mar 2025

·

Stayed 4 nights

Location is excellent, rooms could use some updating, but overall it was good

8

Christina

16 Aug 2025

·

Stayed 1 night

It was very easy to access from the freeway and excellent location to the wineries.

10

Oscar

2 Apr 2025

·

Stayed 3 nights

Nice area of town

10

Douglas

10 Apr 2025

·

Stayed 1 night

It's a no frills good hotel. Close to some stuff. I walked to old town but it isn't that easy to get there w the major highway crossings. Still good place I give it full stars for the price value

10

Steve

24 Mar 2024

·

Stayed 1 night

Great location

10

Kathleen E

20 Aug 2025

·

Stayed 2 nights

Great location to access Old Town and Wineries. Staff was attentive, hotel was clean, rooms were comfortable.

10

Jackie

29 Dec 2024

·

Stayed 1 night

We stay here most every time we come to Temecula. Rooms are always clean. The happy hour and dining is always really nice. The included breakfast with the omelets are always a favorite. The location is great for access to the wineries, freeway and downtown. Gas and shopping right across the street.

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AI-generated summary based on recent guest reviews

Dining

Breakfast is a highlight for many, with made‑to‑order omelets and an appreciated evening reception. Multiple reviews note long lines, items running out, and occasional rudeness or understaffing.

Related guest reviews

6

Stephen

6 Jul 2024

·

Stayed 3 nights

The breakfast and afternoon reception were poorly organized and understaffed. The lines and wait times were far too long.

10

Peter

21 Aug 2025

·

Stayed 3 nights

Good service, good facilities. Great breakfast.

6

Michelle

26 Dec 2024

·

Stayed 2 nights

When we first arrived to our room, the tv in the bedroom not working, The shampoo dispenser is empty. The food for the breakfast are very limited. One time the potato is needed refill and we ask the staff and the staff was rude and said thats it.. the delivery has not yet come in.. She didnt offer us alternative and not apoligetic.. Overall we didnt enjoy our stay that much.

10

Kristel

5 Jul 2025

·

Stayed 2 nights

Wonderful check- in. Stay was great! Complementary breakfast was unbeatable!

10

Eric

5 Jul 2024

·

Stayed 1 night

The hotel as a whole was pretty awesome. The breakfast staff were mostly rude which was disappointing. The omlette chef just threw the finished plate on the counter. Asking questions seem to be irratating breakfast staff. They also ran out of pancake batter in the middle of service and a few other items as well. Other than that our stay was not bad at all. I will be back.

10

Alden

18 Aug 2025

·

Stayed 1 night

Manager’s reception in the evening with wine and made-to-order breakfast. Near wineries and concert venues on Temecula. Friendly staff and bigger rooms.

4

Renee

16 May 2025

·

Stayed 2 nights

Severely outdated and they did not keep the property clean. There were plates of food from breakfast by the elevator that had been sitting out into the evening. Complimentary breakfast the worked was VERY rude to everyone and kept complaining he was the only one on staff. This does not give the right to treat paying customers that have these complimentary amenities with such awful service. It was many ppl including myself he was rude with and many elderly people as well. Very disappointed as we love all the embassy suites we stay at. We left a day early as we were not comfortable at all.

6

David

11 May 2025

·

Stayed 1 night

We’ve stayed in many Embassy Suites over the years and they’ve all been excellent. Until this one. It was not BAD, but it was very tired. The big let-down was the breakfast. The food area looked good from a distance but up close not so much. Very little choice, hot items lukewarm, scrambled eggs in huge chunks that looked pale and a couple of hours old. No cereal bowls until I requested them. And so on. In summary, this hotel was functional but uninspiring.

10

Alana

4 Jun 2025

·

Stayed 2 nights

Awesome pool, great bar staff, great breakfast offers.

8

Gustavo

31 May 2024

·

Stayed 3 nights

Great hotel option, nice vibe in the hotel, breakfast is excellent and worth it. happy hlur free drinks is amazing.

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$130
February	US$136
March	US$153
April	US$151
May	US$181
June	US$179
July	US$164
August	US$153
September	US$156
October	US$180
November	US$145
December	US$126

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15 $125	16 $130	17 $133	18 $290	19 $320
20 $108	21 $108	22 $108	23 $108	24 $117	25	26
27 $155	28 $116	29 $122	30 $136

Su	Mo	Tu	We	Th	Fr	Sa
				1 $172	2 $479	3 $396
4 $171	5 $120	6 $120	7 $120	8 $163	9 $458	10 $346
11 $171	12 $120	13 $120	14 $121	15 $356	16 $384	17 $362
18 $111	19 $111	20 $111	21 $111	22 $121	23 $374	24 $454
25 $121	26 $121	27 $121	28 $120	29 $121	30 $257	31 $257

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Monthly average prices

About this property

Location

Room options

Suite, 1 Queen Bed, Accessible, Bathtub

Basic Room, 1 King Bed

Room, 2 Double Beds, Pool View

Basic Room, 2 Double Beds

Room, 1 King Bed (Non-Suite)

Suite, 1 King Bed, Corner

Suite, 1 Queen Bed, Accessible (Roll-In Shower)

Suite, 1 King Bed, Accessible (Roll-In Shower)

Deluxe Suite, 1 King Bed

Room, 1 King Bed, Pool View

Guest reviews

Good

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about Embassy Suites by Hilton Temecula Valley Wine Country

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Prices for upcoming dates