Is parking available at the property?

Yes, parking is available on-site. Guests must contact the property in advance to reserve parking. It is free but limited.

What are the check-in and check-out times?

Check-in time is from 15:00 to 23:59, and check-out time is at 11:00. Early or late check-in/check-out may be available upon request and could incur additional charges.

What is the hotel's location in relation to nearby attractions?

The hotel is located in Rosemead, within a 15-minute drive of California Institute of Technology and Citadel Outlets. It is approximately 5.8 miles from The Huntington Library, Art Museum, and Botanical Gardens, and 9.1 miles from Pasadena Convention Center.

What are the hotel's policies regarding children?

Children are allowed at the property, but specific age policies for free stays are not provided.

Bokai Garden Hotel in Rosemead, USA

Average nightly price at Bokai Garden Hotel by month, last 12 months (USD)
Month	Average price
January	US$68
February	US$63
March	US$60
April	US$60
May	US$61
June	US$68
July	US$68
August	US$67
September	US$67
October	US$79
November	US$82
December	US$74

What guests think

At Bokai Garden Hotel, some guests find renovated rooms, low prices, and a convenient location, but many others report significant cleanliness problems and worn common areas amid ongoing renovations that feel run down.

Service feedback is mixed: several praise friendly, accommodating staff, while others cite rude or unresponsive front desk and missed housekeeping or towel requests. Facilities draw recurring complaints, including dirty pools and hot tubs, a grimy elevator, and public areas that look dated, though parking is generally ample. Room experiences vary widely, with some modernized spaces but frequent reports of limited or nonworking TV, spotty Wi‑Fi, noise through thin walls, and doors or locks needing attention. Expect a budget stay with uneven quality during renovations.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Common areas are dated with ongoing renovations. Multiple reviews mention dirty pools and hot tubs, a grimy elevator, and generally ample but sometimes limited or gated parking.

Related guest reviews

4

Cindi

13 Jun 2025

·

Stayed 4 nights

Smelt pot/weed in our room all night long my son was coughing so badly he has asthma had to use his inhaler. Was hole in wall patched by duct tape so pot was coming in through it. Men were working next door all day on other units while we tried to relax by pool. No shade or umbrellas.Hot tub was broken. Never in 3 days gave us fresh towels when we asked only 1 towel available. Never cleaned or made our beds whole time we were there or cleaned our rooms when we left. Had to ask for more toliet paper.

4

Robert

5 Jul 2023

·

Stayed 3 nights

While the price was right for a busy 4th of July weekend, it was pretty obvious that the cleaning crew (if one exists) was not doing the normal rounds. Tables and chairs in the Pool area were covered with garbage ... we had to clean ourselves each time we wanted a small table. Bought cleaning supplies from nearby store. Jacuzzi water was white (!?). -- Thankfully, the bathrooms were relatively clean and new, and the air condioning worked. Privacy locks on bathroom not working. -- overall, this locale would be ok with some basic deep cleaning and light refurb.

4

Margarita

20 Jun 2023

·

Stayed 3 nights

This property did not meet my expectations. Our room was filthy and it lacked service. Parking was also limited as the property is gated and their gates were out of order.

8

William

9 Mar 2025

·

Stayed 4 nights

massive remodeling underway, so outside in horrible though inside room is great. stairs, outside hallways, and public areas including parking is way below average. the public hallways are just plain horrible. Great surprise is inside the room is wonderful - new floor, new bathroom, new bed and bedding. Bad inside is no working phone and most wall power sockets do not work. People are friendly.

2

Tven

13 Mar 2025

·

Stayed 1 night

Shower no curtain, water from shower splash everywhere, toilet paper hanger broken, elevator so dirty and old, rooms TV just use a regular antenna no channel is clear to watch. This hotel is really messed up.need a lot of work and remodel.

4

Nora Adriana

2 Oct 2023

·

Stayed 1 night

The hotel has many opportunities to improve, it lacks proper maintenance. The room had a strong odor, parking space is Limited.

2

Latrice

4 Sept 2024

·

Stayed 4 nights

The first day we checked in it was all right but the next morning I was really awakening to construction and they did not say anything about construction. There was no ice machine available no clean linen. dirty bed is not clean has things on the sheet and pillowcases blood to be exact floor was nasty. Paul was super nasty. The pool the Jacuzzi was super nasty. The elevator is outdated like they shouldn’t be up and running. They need to update it. I was told I was gonna refund at first, then I was told I can get a refund only if I checked out

8

Valerie

5 Sept 2024

·

Stayed 1 night

The hotel was nice and clean. Parking was a little problematic but lots of stores that are within walking distance

6

Giovanni

8 Jul 2024

·

Stayed 1 night

The location is good. Right off the freeway. Front desk staff were polite and helpful. The place itself is very old and dated and not like the photos you see on here. You do get what you pay for and the people that stay there were ghetto. Our room was a non smoking room but it smelled like smoke. We didn't use the pool but that was very dirty as well. Our sink was not working well. Hardly any water coming out of it. Our room was just dingy. We needed a place to sleep and we checked in at 4 am so didn't even bother to ask for a different room. Overall I would not stay here again nor recommend it to anyone else.

8

Lidia

20 May 2024

·

Stayed 1 night

Beds were very comfortable! A little basic inside, but the area was very quiet with lots of parking. The door was opening from the outside even with the lock on but they came and it started locking properly. No breakfast offered but we were told a ihop was down the street.

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Cleanliness

Many guests report dirty rooms and bathrooms, stained or used linens, hair in tubs, and lingering odors. A few note acceptable cleanliness, but the overall pattern skews poor.

Related guest reviews

4

Adrianette

14 Jun 2025

·

Stayed 2 nights

Dirty, tv did not work

4

Jeremy

18 Jan 2025

·

Stayed 1 night

Not clean

2

Monica

4 Aug 2025

·

Stayed 1 night

The staff was very nice but the room had problems. For one, the TV did not work, the microwave didnt want to work, the comforters had stains, the shower was dirty & had a wad of hair in it, the towels were dingy looking & one of them had hair on it. I will never stay there again

4

Mahedi

6 Feb 2025

·

Stayed 1 night

Other guests were watching tv so loudly passed midnight, couldn’t sleep for that besides other guests were smoking in the stairs, it was pretty smelly, all the furnitures were very old and bathroom wasn’t clean enough either!

2

Arianna

13 Oct 2024

·

Stayed 1 night

The room was dirty, the sheets looked used. It smelled horrible in the room and restroom. Worst experience. Never will return. Do not recommend to my worst enemy.

4

Marla

29 Jan 2025

·

Stayed 1 night

Very friendly staff but the room was dirty Stains on booth the beds and the floors was very dirty

2

Maggie

5 Dec 2023

·

Stayed 3 nights

Bathroom tub had lots of hair, toilet was filthy, floors dirty, refrigerator dirty, walls in bathroom are gross.

4

Leticia

21 Oct 2024

·

Stayed 1 night

The room is dirty, doesn’t seem like they have room service daily. It’s filthy and stinky. There were no towels, shampoo, soap. I called to ask for some there was no answer. I had to go to the office and request for some. The bed covers looked used. It’s just the worse experience I’ve had so far. The pictures of the place deceive. It looks very decent in pictures but in real life it’s nothing compared to the advertisement

2

jackie

27 Jul 2023

·

Stayed 2 nights

The room smells horrible the sheets had stains and nobody swept or mopped had spiderwebs in the balcony. The tables were dirty, and the bathroom had mold. We asked to change rooms they said no more rooms available and there was a non-refund. Had to get my own blanket and clean the room since it was just nasty

2

Sally

15 Jan 2025

·

Stayed 2 nights

They refuse give new towel if u arrived at night and see ur towel dirty they will said no service for towel and wait until morning. And alot hair on the bed. Of course they didnt change it.

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Rooms

Quality is inconsistent: some remodeled rooms feel modern and comfortable, but there are frequent issues with limited or nonworking TV, spotty Wi‑Fi, thin walls and noise, and missing or nonfunctional in‑room amenities.

Related guest reviews

6

William

27 Mar 2023

·

Stayed 6 nights

While the written review painted a terrible place, I can state that this place is actually okay. The rooms are clean, sinked are not clogged, lights all have bulbs, doors lock and the property has adequate parking. While low cost, the floors are new, beds comfortable, and wals are newly painted and folkes that stay here were all nice working people. Website access and TV access will test your patience as very intermitment and quite annoying. Toliet broke though they repaired quickly, so they are responsive and want you to enjoy. Overall it was fine

4

Oraldo

5 Mar 2023

·

Stayed 1 night

The tv does not have cable they don’t have an ice machine and they have no room service

6

Amanda

21 Mar 2025

·

Stayed 2 nights

The rooms are beautiful, they are being remodeled. But the property areas such as the elevator is very dirty and old. The manager is really simpatic, but the desk person was not that much... We can see they are working on improving , so I beleive it will be soon a good plave to stay, but I would say it is average.

6

Bruce

26 Mar 2023

·

Stayed 1 night

Room was not clean. Floors were still dirty as well as for appliances. We did not have a microwave even though requested. Walls are hollow so could hear next door all night. You get for what you pay.

6

kitty

3 Nov 2023

·

Stayed 1 night

Room is ok.. but the T.V Channel not good.. services is ok

8

William

9 Mar 2025

·

Stayed 4 nights

massive remodeling underway, so outside in horrible though inside room is great. stairs, outside hallways, and public areas including parking is way below average. the public hallways are just plain horrible. Great surprise is inside the room is wonderful - new floor, new bathroom, new bed and bedding. Bad inside is no working phone and most wall power sockets do not work. People are friendly.

8

Melanie

6 Jan 2025

·

Stayed 2 nights

Overall, the stay was good. The room was affordable and clean. Beds and pillows comfortable. I would definately book again. Check in took longer than expected. The man at the front desk was an older gentleman which may have been why but I'm a patient person. He was very respectful, friendly and helpful. Only local channels were available, which would have been fine if it was smart TV and we could have connected to our Netflix or Hulu accounts. I think it would be a great hotel if the TVs were upgraded and there was a mini fridge in the room.

8

Garrett

3 Dec 2024

·

Stayed 3 nights

The hotel is doing major renovations on the rooms. My room had recently been done and was pretty nice. The shower was a nice and large walk-in. The finish work was comparable to what I have seen in major hotel chain rooms. Had a refrigerator, nice TV, and a working desk chair for working on my computer. The window was double paned. There were a couple things. The construction folks got the hot and cold water lines mixed up. I told the front desk. They welcomed the comment and would speak to them. The door has some large gaps that let air and noise in. Not horrible. The TV only had over the air channels. The hotel had a very large, nice, pool area. All in all I was pleasantly surprised for the price paid and would go back if the need arose.

6

Edmund

4 Aug 2025

·

Stayed 1 night

Walls were thin. I could hear loud banging door sounds from next door and middle of the night adult bed sounds from the room next door. Not a place for those that want peace and quiet.

8

William

21 May 2023

·

Stayed 1 night

Spacious room. Inexpensive price for those on a budget.

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AI-generated summary based on recent guest reviews

Service

Experiences are mixed; several guests describe friendly, accommodating staff and easy check‑in, while others report rude or unresponsive service, slow or absent housekeeping, and unmet requests such as towels or deposits/refunds.

Related guest reviews

4

Maria

11 Apr 2023

·

Stayed 2 nights

Read the reviews. Service is horrible, hotel receipts were on the window sill visible to anyone walking by, with our personal information and price paid. By the way we paid over $30 extra than other people for same room. This is a breach of confidentiality. Comforters were stained, sheets were dirty with hair, lint. Room didn't look or feel clean but it did smell good. I would not go back.

8

Michael

9 Apr 2025

·

Stayed 1 night

Friendly and polite staff

4

Karla V.

29 Sept 2024

·

Stayed 2 nights

Staff member was helpful at the front desk but we never received any room service. We got locked out at 3am because the key card was not working during our second night there. There was no electric kettle as described. AC was turning on and off constantly but it kept to room cool. Overall it was an okay experience. I was very pleased that the inside of the room did not smell of cigarettes.

2

Janisha

3 Oct 2024

·

Stayed 1 night

Wow. Terrible service & the rooms were horrible im not sure if it’s a racial thing but the service is bad and the are falling apart they doing maintenance in the back for already years and the come at 6am -8pm and they are extremely loud so be-careful with getting a room in the back!

8

Karina

2 Nov 2024

·

Stayed 2 nights

Customer service was excellent. Property was an ok stay. Check in was easy and quick.

2

Anthony

22 Jul 2025

·

Stayed 1 night

They gave me a hard time about the deposit but it wasn’t in their initial description and they only provided one towel when I had reserved the rooom for two and they didn’t have change to break a $20 so that I can purchase something to drink and the tv didn’t work at all

2

Agueda

4 Nov 2024

·

Stayed 1 night

The hotel service was horrible. We called the front desk three times for extra towels and they would say to wait for 10 minutes for the maid to leave the towels to us and those towels never came. Also there power also turned off while we were getting ready and called and said to wait for 2 hours while we needed to go.

2

Azucena

21 Jul 2023

·

Stayed 1 night

I tried to check in at the front deska at 6 pm, the door was closed so I ring the bell, nobody there ,then I called the phone number and nothing there was no sign at the door.i waited outside for more than 10 minutes then the guy from front desk showed up and didn't even apologize for the long wait., terrible service,than I asked for an upgrade because my room didn't have a refrigerator and he just said no without giving me a reason.

10

Wayne

5 Mar 2025

·

Stayed 5 nights

We expected a typical motel stay, what we got was a great room, excellent service with nothing too much trouble. Love location We will return

10

Aurora B

11 Sept 2025

·

Stayed 2 nights

Very affordable, registration service is great.

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AI-generated summary based on recent guest reviews

Location

Generally convenient near the freeway and a shopping mall, with some guests finding it quiet. Repeated concerns note an unsafe vibe and loitering around the property.

Related guest reviews

2

Alexandra

10 Jul 2023

·

Stayed 3 nights

This place is very unsafe. Homeless people live on the balconies of the rooms below and drug addicts hang around the hotel in the parks. My experience there was terrible.

2

Satyam

3 Sept 2023

·

Stayed 2 nights

The environmental/location vibe wasn’t good. Just didn’t feel safe.

8

ZHIGUO

11 Jun 2024

·

Stayed 4 nights

I really enjoyed living here. The environment is very good and quiet. It is located in the core area, convenient for transportation, and close to Highway 10. I will definitely come again next time if I have the chance.

10

Ana

1 Jan 2024

·

Stayed 4 nights

I stayed at this hotel before and I like it because in comparison to others is more quiet.

2

Antonio

22 May 2024

·

Stayed 4 nights

Dirty place and unsafe

6

Jessie

20 Aug 2023

·

Stayed 6 nights

Too noisy and property condition is poor.

8

ZHIGUO

19 Mar 2025

·

Stayed 7 nights

It is a wonderful experience to live here. The location is convenient and the parking lot is large, so you don't have to worry about parking. The big shopping mall is just across the road and you can walk there.

2

ana

25 Jul 2023

·

Stayed 3 nights

The hotel does not look like the pictures on google. Staff is rude, very unsafe, homeless camp in the back of the hotel. Its not safe i immediately move my fam to a safe place. Its all bad here, staff is rude.

8

Anthony

10 Apr 2024

·

Stayed 3 nights

Good location across from a shopping centre

2

Qingchunliu

20 Aug 2023

·

Stayed 1 night

It’s dirty and feel unsafe

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AI-generated summary based on recent guest reviews

Dining

On‑site options are limited; breakfast is not provided despite some expectations. Guests point to nearby restaurants and some wished for coffee or hot water for beverages.

Related guest reviews

4

Oraldo

5 Mar 2023

·

Stayed 1 night

The tv does not have cable they don’t have an ice machine and they have no room service

4

marco

27 Jul 2023

·

Stayed 1 night

The guy at the front was rude had no customer service, the rooms were dusty looked like they hadn’t been occupied in years. The pool was dirty and the Jacuzzi was gray online. It’s advertised with free breakfast, but when I asked about in the Front , the guy was rude about it and said that they no longer did that.wifi was also promised and the wifi did not work and when I called the front office they said they could not do anything about it

8

Valerie

5 Sept 2024

·

Stayed 1 night

The hotel was nice and clean. Parking was a little problematic but lots of stores that are within walking distance

10

Anthony

19 Mar 2024

·

Stayed 1 night

Amazing restaurant next door lots of others across the street it clean rooms very pleasant

8

Mohammad

25 Jun 2023

·

Stayed 1 night

It’s okay for the price. Would’ve appreciated breakfast or help moving my luggage.

4

LUDWIG

21 Mar 2023

·

Stayed 2 nights

I could not heat water for coffee or heat food.

8

Anthony

10 Apr 2024

·

Stayed 3 nights

Good location across from a shopping centre

4

kevin

5 Jan 2023

·

Stayed 19,359 nights

Like: walkable to shopping mall, restaurant close to freeway. price is eco friendly Not like " rooom not very clean, no coffee maker , no electric kettle until I asked ( of course no microwave) I don\'t mind they raise the price a bit to get a coffee maker or they shoud have a coffee service in the front office

4

Tom

10 Mar 2023

·

Stayed 2 nights

My grand daughter booked only 2 nights they confirmed this to me. I replied that I required 3 nights. When I got there they said I had only booked 2. They claimed the had not received my email and would have to charge me at a much higher rate for the third . They have no breakfast facilities and the room could have been cleaner

8

Lidia

20 May 2024

·

Stayed 1 night

Beds were very comfortable! A little basic inside, but the area was very quiet with lots of parking. The door was opening from the outside even with the lock on but they came and it started locking properly. No breakfast offered but we were told a ihop was down the street.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2 $66	3 $75	4 $74	5 $74	6 $81	7 $88
8 $71	9 $72	10 $74	11 $73	12 $72	13 $86	14 $84
15 $73	16 $74	17 $72	18 $84	19 $86	20 $92	21 $93
22 $84	23 $85	24 $84	25 $86	26 $85	27 $93	28 $92
29 $86	30 $84

Su	Mo	Tu	We	Th	Fr	Sa
		1 $86	2 $84	3 $85	4 $93	5 $93
6 $86	7 $87	8 $85	9 $85	10 $85	11 $94	12 $92
13 $84	14 $83	15 $85	16 $86	17 $85	18 $93	19 $96
20 $87	21 $86	22 $85	23 $87	24 $86	25 $94	26 $94
27 $86	28 $85	29 $85	30 $84	31 $86

Bokai Garden Hotel

Prices for Bokai Garden Hotel

Monthly average prices

About this property

Location

Room options

Deluxe Queen Room with Two Queen Beds

Deluxe Room, 1 King Bed, Balcony

Deluxe Queen Room with Two Queen Beds with Balcony

Comfort Single Room, 1 King Bed

Deluxe Queen Room

Double Room with Two Double Beds

Guest reviews of Bokai Garden Hotel

Who stays here?

What guests think

Property policies

Check-in instructions

Security deposit

Good to know

FAQs about Bokai Garden Hotel

Considering this hotel for your Rosemead trip?

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