HomeTowne Studios by Red Roof & Conference Center Cortland

We have stayed at this hotel previously. The staff were helpful. The place was very clean. It’s an older property smelling a little musty. The beds were comfortable and the place was quiet on a very busy weekend.

Parking was easy. Easy to check in.

Our room was above the pool and it was very loud until the pool closing of 9 pm although the room was clean we could not adjust temperature in the room. Next day went down to lobby to get coffee found staff to be rude.

Half of the rooms face the indoor pool. They have clouded out the windows so you can't see, but not enough to block the bright light. The drapes have huge gaps at the ceiling and walls, so tons of light comes in all night long. The pool is closed but they keep the pool lights on like high-noon. But then, in the morning you can't see any daylight because it's a window facing inside the building. It's like sleeping in a cell. Can't turn off the light, but also can't see daylight. It's a nightmare and impossible to get a good night's sleep. I asked to be moved but the front desk lady said she couldn't move me because it was prepaid. Well, if I'd known I'd be sleeping casket, I wouldn't have booked this hotel. I find it ridiculous that they don't warn you this hotel will throw off your circadian rhythm with these stupid windows. Also, the fridge ran all night, constant loud buzzing. It was awful and between the light and the buzzing, it was sensory overload while I'm trying to sleep. I would have been better off sleeping in my car!

The room and hotel were clean upon initial glance. Renovations made the hotel look on par with your normal hotel brands. However, our bathroom ceiling was leaking, hotel staff were sparse, lobby coffee was bitter and cold, there's no elevators to the 2nd floor for your bags. I didn't really have high hopes for a Red Roof brand, but I still wouldn't likely stay again.