Crowne Plaza San Francisco Airport by IHG
Property description
Don't miss out on recreational opportunities including an indoor pool and a fitness center. Additional amenities at this hotel include complimentary wireless internet access, gift shops/newsstands, and a hair salon.
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Guest reviews
7.2
Good
Based on 1,740 verified reviews
Who stays here?
Business
46%
Couple
17%
Family
24%
Group
6%
Solo
5%
What guests think
AI-generated summary based on recent guest reviews
At Crowne Plaza San Francisco Airport by IHG, travelers praise the convenient SFO location and generally comfortable, clean rooms, but many note dated spaces and recurring operational issues such as unreliable elevators, maintenance hiccups, and extra-cost parking.
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2
Donald
2 weeks ago
·
Stayed 4 nights
Sad to see such a well known brand be represented the way it is at this location. The elevators need to be serviced as they were going to floor all on their own which creates delays. The staff seemed uninterested in fixing this or acknowledging a safety concern for a 10 story building having elevator issues. Rooms are only cleaned by request and that doesn’t result in any price decrease for bypassing that. The restaurant has decent food but pushes the overpriced and underwhelming buffet. The prepaid breakfast is indeed cheaper but it doesn’t state that is the only option when purchased. Additionally, the restaurant was closed one more and getting any sort of refund was tedious. They removed a day of parking which was nice, although they told me when I checked in the parking lot is owned by different people so curious how that works out. And that gets to the parking. The parking lot needs refinishing and cars have been parked there for months without moving (I was there a few months back and reluctantly had to stay here again…I won’t make that mistake again). There is nowhere to park other than the $25 (or more) per night. I’m wondering how many other businesses get to charge a paying customer to arrive at their business and charge for staying. I know this isn’t unique to this hotel although they were unwilling to provide options or concessions to the price.
Sad to see such a well known brand be represented the way it is at this location. The elevators need to be serviced as they were going to floor all on their own which creates delays. The staff seemed uninterested in fixing this or acknowledging a safety concern for a 10 story building having elevator issues. Rooms are only cleaned by request and that doesn’t result in any price decrease for bypassing that. The restaurant has decent food but pushes the overpriced and underwhelming buffet. The prepaid breakfast is indeed cheaper but it doesn’t state that is the only option when purchased. Additionally, the restaurant was closed one more and getting any sort of refund was tedious. They removed a day of parking which was nice, although they told me when I checked in the parking lot is owned by different people so curious how that works out. And that gets to the parking. The parking lot needs refinishing and cars have been parked there for months without moving (I was there a few months back and reluctantly had to stay here again…I won’t make that mistake again). There is nowhere to park other than the $25 (or more) per night. I’m wondering how many other businesses get to charge a paying customer to arrive at their business and charge for staying. I know this isn’t unique to this hotel although they were unwilling to provide options or concessions to the price.
8
Pamela
3 weeks ago
·
Stayed 1 night
Hotel was fine - clean rooms and shared spaces. Very quiet as well. Easy in-and-out parking (for a fee). Lack of towels at pool and snacks for purchase at front desk was a bit disappointing.
Hotel was fine - clean rooms and shared spaces. Very quiet as well. Easy in-and-out parking (for a fee). Lack of towels at pool and snacks for purchase at front desk was a bit disappointing.
10
christine
3 weeks ago
·
Stayed 2 nights
Hotel was good and comfy. Got a good deal on parking.
Hotel was good and comfy. Got a good deal on parking.
6
Eric
3 weeks ago
·
Stayed 1 night
Nice staff. Good value for the cost.
Nice staff. Good value for the cost.
10
Kris
4 weeks ago
·
Stayed 1 night
Everything was great!
Everything was great!
1177 Airport Boulevard, Bayfront, Burlingame, San Francisco (and vicinity), California, United States of America
Location
With a stay at Crowne Plaza San Francisco Airport by IHG in Burlingame (Bayfront), you'll be within a 15-minute drive of San Francisco Bay and Bay Club Broadway Tennis and Pickleball. This hotel is 14.4 mi (23.2 km) from Chase Center and 13.2 mi (21.2 km) from San Francisco State University.
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