Grand Bay Hotel San Francisco

Nice view room. Pool big enough to swim. Good gym

Nice spot, hidden gem by the bay. The mandatory $55 for garage is atrocious!!! There needs to be another option. In a good or bad economy this is unjustified as this is not a city center by any means. The other thing I didn't like was no water refill station, not even in gym. Too many single plastic bottle usage right by the bay is also unattractive. Pool was nice, but it is small and no hot tub.

So my room had a hole in the ceiling and the wall was damaged the bathrooms need updates

The young woman at the front desk is excellent at customer care!

Check in and check was a breeze. The rooms were very clean. The restaurant personal were exceptional. I really have to praise the Valet . I woke up to a puncture tire on my personal vehicle the morning of departure. The valet attendant went above and beyond to repair my tire just enough to get the care to tire shop. Special thanks to him, and I'm sorry i did not get his name.