Name: Residence Inn Phoenix Mesa
Address: 941 West Grove Avenue, Mesa, Arizona, United States of America, Mesa, Arizona, US
Price range: $138–$398 per night
Rating: 8.6

What guests think

At Residence Inn Phoenix Mesa, reviews describe friendly service and a convenient location, while noting dated areas and occasional maintenance and cleanliness problems that affect some stays, resulting in a mixed overall impression.

Service is widely praised as friendly and helpful, with smooth check-ins and thoughtful touches, though one guest reported unprofessional behavior from a night clerk. Rooms often include kitchens and can be comfortable or spacious, but some feel dated, have small or short beds, confusing thermostats, noise from nearby ice machines, or malfunctioning items like TVs and microwaves. Facilities feedback during renovation is mixed, including a worn elevator and temporary pool or hot tub closures, while breakfast is generally well liked despite early closing times and disposable tableware. Expect friendly service and convenience alongside visible wear and occasional disruptions.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Under renovation, guests mention a worn elevator, occasional security door issues, and periods when the pool or hot tub were closed; one review noted a good pool area.

Related guest reviews

2

James

Dec 5, 2022

·

Stayed 19,329 nights

I liked that it had a kitchen. The property needs some TLC. We went to check out the pool area when we arrived and the hot tub was empty/out of order. The next day they were installing plywood over the hot tub and the pool area was now closed because of a faulty gate latch. There was dog poop all over the property, our room had a faulty microwave, rip in the carpet, and problem with the kitchen tap. I expect more from Marriott resorts.

10

Virginia

Dec 22, 2022

·

Stayed 19,347 nights

Cleanliness and pet friendly.

6

Angela

Oct 1, 2023

·

Stayed 1 night

The Engineers dropped the ball in the main public area, the Elevator. It doesn't look like they PM it in months, It needs to be painted. The carpet was very worn and the ice machine was loud in my room, but other than that the stay was great.

6

Christen

Apr 29, 2025

·

Stayed 2 nights

Currently under construction, safety door didn’t lock, old furniture, needs new pillows, thermostat is confusing, only had two spoons in drawer, & tub faucet leaked all night. Front desk staff were very friendly and accommodating.

6

Ganesh

Dec 20, 2025

·

Stayed 4 nights

Smelly common area

8

Shaun

Mar 11, 2022

·

Stayed 10 nights

Our stay was fine. The staff were friendly and efficient. The room and public areas were clean. Pool area good. Only criticisms would be that breakfast finished at 9 during the week and 9.30 at weekends. It would be better for people on holiday for breakfast to finish later! Also a lot of single use plastic and polystyrene was used at breakfast. This could be improved I'm sure to be kinder to the environment.

4

Elizabeth

May 27, 2023

·

Stayed 2 nights

Not as expected at all. More like an old Motel 6 than a Marriott property. Hallway smelled like rot. Really wondered if something was dead in the wall. Staff kind but limited in what they could do.

10

Joan

Jul 25, 2025

·

Stayed 7 nights

3rd time we have stayed at this location Even under construction the staff was attentive, friendly, helpful and professional.

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Cleanliness

Many reviews praise clean rooms and public areas, but others report odors in hallways and common spaces, stained tubs, worn or dirty carpets, and dog waste on the grounds.

Related guest reviews

2

James

Dec 5, 2022

·

Stayed 19,329 nights

I liked that it had a kitchen. The property needs some TLC. We went to check out the pool area when we arrived and the hot tub was empty/out of order. The next day they were installing plywood over the hot tub and the pool area was now closed because of a faulty gate latch. There was dog poop all over the property, our room had a faulty microwave, rip in the carpet, and problem with the kitchen tap. I expect more from Marriott resorts.

10

Vickie

Aug 7, 2023

·

Stayed 4 nights

Very nice and clean property. Staff was very helpful and friendly.

10

Valentin

Jun 13, 2024

·

Stayed 1 night

Everything was excellent except that the bath tub had some stains. Still looked kind of clean but the stains were not attractive and have you confidence in the cleanliness.

10

Virginia

Dec 22, 2022

·

Stayed 19,347 nights

Cleanliness and pet friendly.

6

Ganesh

Dec 20, 2025

·

Stayed 4 nights

Smelly common area

10

Christina

Dec 28, 2021

·

Stayed 3 nights

We had a great vacation stay. Room was comfortable and clean, well equipped and spacious. The breakfast was pretty much what you would expect for buffet, but it was tasty, especially the mini waffles! Staff was friendly, especially at check in. We arrived close to 10pm and someine assisted very quickly. Hotel is close to highway and several restaurants. Area seemed safe.

8

Shaun

Mar 11, 2022

·

Stayed 10 nights

Our stay was fine. The staff were friendly and efficient. The room and public areas were clean. Pool area good. Only criticisms would be that breakfast finished at 9 during the week and 9.30 at weekends. It would be better for people on holiday for breakfast to finish later! Also a lot of single use plastic and polystyrene was used at breakfast. This could be improved I'm sure to be kinder to the environment.

10

Marqueza

Feb 1, 2025

·

Stayed 1 night

Staff are super friendly and very helpful. The room is beautiful and very clean!

4

James

Feb 3, 2023

·

Stayed 10 nights

Dated. Carpets are older, therefore not clean. Paint on doors chipped. There was glue or substance oozing out of tiles in kitchen area. Had to be moved to another room. Not much greater.

4

Elizabeth

May 27, 2023

·

Stayed 2 nights

Not as expected at all. More like an old Motel 6 than a Marriott property. Hallway smelled like rot. Really wondered if something was dead in the wall. Staff kind but limited in what they could do.

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AI-generated summary based on recent guest reviews

Rooms

Suites with kitchens are appreciated and some rooms feel comfortable or spacious, but others are dated, have small or short beds, confusing thermostats, noise from ice machines, or malfunctioning items like TVs and microwaves.

Related guest reviews

8

Dan

Apr 17, 2023

·

Stayed 2 nights

The room was great the only complaint I had was, the pull out bed in the couch could use a longer one it's kind of a short bed and have a better mattress and as like with every other Hotel shower more pressure would be great

10

cecil

Nov 23, 2024

·

Stayed 2 nights

Nice kitchen

2

susan

May 21, 2025

·

Stayed 1 night

Tv did not work in bedroom.

6

Angela

Oct 1, 2023

·

Stayed 1 night

The Engineers dropped the ball in the main public area, the Elevator. It doesn't look like they PM it in months, It needs to be painted. The carpet was very worn and the ice machine was loud in my room, but other than that the stay was great.

6

Christen

Apr 29, 2025

·

Stayed 2 nights

Currently under construction, safety door didn’t lock, old furniture, needs new pillows, thermostat is confusing, only had two spoons in drawer, & tub faucet leaked all night. Front desk staff were very friendly and accommodating.

4

Netrisha

Jul 30, 2023

·

Stayed 1 night

Hotel seemed out dated for a marriot. You would think any marriot hotels are 5 star rated. This one was 2 star...same rating a motel 6 would get. The double room suite wat congested overloaded w furniture that seemed unnecessary n cabinets are out dated.

8

MANUEL

Dec 23, 2022

·

Stayed 19,344 nights

Great room, good breakfast.

2

Michael

Jul 19, 2023

·

Stayed 1 night

Smallest queen bed I have ever been in. You may advertise it that way, but a tape measure says it a double.

10

Christina

Dec 28, 2021

·

Stayed 3 nights

We had a great vacation stay. Room was comfortable and clean, well equipped and spacious. The breakfast was pretty much what you would expect for buffet, but it was tasty, especially the mini waffles! Staff was friendly, especially at check in. We arrived close to 10pm and someine assisted very quickly. Hotel is close to highway and several restaurants. Area seemed safe.

10

Danielle

Feb 27, 2025

·

Stayed 2 nights

Breakfast was great the rooms were exactly what we needed

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Service

Service is frequently described as friendly, helpful, and efficient, with easy check-ins and thoughtful gestures; however, one review reports inappropriate conduct by a night clerk.

Related guest reviews

10

NIGEL

Jun 12, 2023

·

Stayed 28 nights

Everything was very easy and relaxed Great helpful staff everything clean Great location

8

Rich

Aug 8, 2024

·

Stayed 1 night

Quick and easy check in. Friendly staff.

10

Vickie

Aug 7, 2023

·

Stayed 4 nights

Very nice and clean property. Staff was very helpful and friendly.

6

Christen

Apr 29, 2025

·

Stayed 2 nights

Currently under construction, safety door didn’t lock, old furniture, needs new pillows, thermostat is confusing, only had two spoons in drawer, & tub faucet leaked all night. Front desk staff were very friendly and accommodating.

10

Denise

Jun 15, 2023

·

Stayed 1 night

I had requested a top floor room and they gave me a room on the top floor. Given they only have 3 floors. Also I had told them it was my Anniversary and they had left a card, some bubbly, and glasses for us.

10

Christina

Dec 28, 2021

·

Stayed 3 nights

We had a great vacation stay. Room was comfortable and clean, well equipped and spacious. The breakfast was pretty much what you would expect for buffet, but it was tasty, especially the mini waffles! Staff was friendly, especially at check in. We arrived close to 10pm and someine assisted very quickly. Hotel is close to highway and several restaurants. Area seemed safe.

8

Shaun

Mar 11, 2022

·

Stayed 10 nights

Our stay was fine. The staff were friendly and efficient. The room and public areas were clean. Pool area good. Only criticisms would be that breakfast finished at 9 during the week and 9.30 at weekends. It would be better for people on holiday for breakfast to finish later! Also a lot of single use plastic and polystyrene was used at breakfast. This could be improved I'm sure to be kinder to the environment.

10

Marqueza

Feb 1, 2025

·

Stayed 1 night

Staff are super friendly and very helpful. The room is beautiful and very clean!

4

Richard

Mar 21, 2025

·

Stayed 1 night

I arrived late to check in with my boyfriend to a room with a singkle king bed. It was very apparant that the late night clerk did not think it was appropriate for two men to be sharing one bed as he repeatedly implied that something was improper and expressed his diaapproval.

10

Joan

Jul 25, 2025

·

Stayed 7 nights

3rd time we have stayed at this location Even under construction the staff was attentive, friendly, helpful and professional.

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Location

Guests highlight a convenient location close to the highway, restaurants, and area amenities, with some noting the area felt safe.

Related guest reviews

10

Terry

Feb 8, 2022

·

Stayed 1 night

Comfortable, quiet close to everything.

10

NIGEL

Jun 12, 2023

·

Stayed 28 nights

Everything was very easy and relaxed Great helpful staff everything clean Great location

10

Christina

Dec 28, 2021

·

Stayed 3 nights

We had a great vacation stay. Room was comfortable and clean, well equipped and spacious. The breakfast was pretty much what you would expect for buffet, but it was tasty, especially the mini waffles! Staff was friendly, especially at check in. We arrived close to 10pm and someine assisted very quickly. Hotel is close to highway and several restaurants. Area seemed safe.

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AI-generated summary based on recent guest reviews

Dining

Breakfast draws generally positive feedback from adequate to excellent, with tasty buffet options; downsides include early closing times and use of disposable tableware.

Related guest reviews

8

Jim

May 22, 2023

·

Stayed 2 nights

Excellent buffet breakfast.

8

MANUEL

Dec 23, 2022

·

Stayed 19,344 nights

Great room, good breakfast.

10

Christina

Dec 28, 2021

·

Stayed 3 nights

We had a great vacation stay. Room was comfortable and clean, well equipped and spacious. The breakfast was pretty much what you would expect for buffet, but it was tasty, especially the mini waffles! Staff was friendly, especially at check in. We arrived close to 10pm and someine assisted very quickly. Hotel is close to highway and several restaurants. Area seemed safe.

8

Shaun

Mar 11, 2022

·

Stayed 10 nights

Our stay was fine. The staff were friendly and efficient. The room and public areas were clean. Pool area good. Only criticisms would be that breakfast finished at 9 during the week and 9.30 at weekends. It would be better for people on holiday for breakfast to finish later! Also a lot of single use plastic and polystyrene was used at breakfast. This could be improved I'm sure to be kinder to the environment.

8

Wayne

Dec 27, 2024

·

Stayed 2 nights

breakfast was adequate and staff was very nice and the room was average

10

Danielle

Feb 27, 2025

·

Stayed 2 nights

Breakfast was great the rooms were exactly what we needed

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AI-generated summary based on recent guest reviews

Month	Average price
January	$171
February	$249
March	$312
April	$201
May	$145
June	$118
July	$112
August	$113
September	$161
October	$175
November	$174
December	$156

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16	17	18	19 $189
20 $173	21 $190	22 $330	23 $258	24 $200	25 $304	26 $188
27 $143	28 $155	29	30 $186

Su	Mo	Tu	We	Th	Fr	Sa
				1 $178	2 $198	3 $188
4 $148	5 $138	6 $158	7 $188	8 $170	9 $206	10 $227
11 $184	12 $153	13 $178	14 $182	15 $250	16 $192	17 $189
18 $174	19 $194	20 $205	21 $239	22 $256	23 $194	24 $189
25 $174	26 $184	27 $398	28 $239	29 $204	30 $172	31 $368

Residence Inn Phoenix Mesa

Prices for Residence Inn Phoenix Mesa

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About this property

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Suite, 1 Bedroom

Studio, 1 Queen Bed with Sofa Bed

Suite, 2 Bedrooms

Guest reviews of Residence Inn Phoenix Mesa

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