Red Roof Inn Richmond, VA - W Broad St
US$65
/ night
Avg. for October
Prices for Red Roof Inn Richmond, VA - W Broad St
Select dates to see prices and availability
US$65
/ night
Avg. for October
Monthly average prices
Nightly prices at Red Roof Inn Richmond, VA - W Broad St average US$58 in the cheapest month (January) and US$65 in the most expensive month (October), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$58 |
| February | US$59 |
| March | US$61 |
| April | US$60 |
| May | US$65 |
| June | US$63 |
| July | US$59 |
| August | US$62 |
| September | US$61 |
| October | US$65 |
| November | US$63 |
| December | US$62 |
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A
M
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Oct · US$65
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Most expensive: October (~US$65)
Cheapest: January (~US$58)
About this property
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Amenities
Make use of convenient amenities, which include complimentary wireless internet access and a vending machine.
Business amenities
Featured amenities include a 24-hour front desk, laundry facilities, and ATM/banking services. Free self parking is available onsite.
Dining
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Rooms
Make yourself at home in one of the 59 guestrooms. Complimentary wireless internet access is available to keep you connected. Bathrooms have shower/tub combinations and hair dryers. Conveniences include desks and blackout drapes/curtains, as well as phones with free local calls.
Location
With a stay at Red Roof Inn Richmond, VA – W Broad St in Richmond, you'll be within a 10-minute drive of University of Richmond and Short Pump Town Center. This hotel is 5.5 mi (8.9 km) from Virginia Commonwealth University and 6.8 mi (10.9 km) from Richmond Raceway.
What's nearby
Bon Secours Heart Institute at Reynolds Crossing(1 Miles)
Henrico Doctors' Hospital(2.2 Miles)
Shops at Willow Lawn(2.7 Miles)
University of Richmond(2.9 Miles)
Regal Short Pump(2.6 Miles)
Lewis Ginter Botanical Garden(3.2 Miles)
Belmont Golf Course(3.4 Miles)
Regency Square Mall(3.5 Miles)
Topgolf(3.9 Miles)
Country Club of Virginia(4 Miles)
Monument Avenue(4.2 Miles)
Arthur Ashe Monument(4.3 Miles)
River City Roll(4.7 Miles)
Children's Museum of Richmond(4.8 Miles)
Science Museum of Virginia(4.9 Miles)
The nearest major airport is Richmond Intl. Airport (RIC)(16.7 Miles)
Parking
Non-smoking rooms
Housekeeping
ATM/Cash machine
Designated smoking area
Vending machines
Location
7201 W Broad St, Building A, Virginia, United States of America
Bon Secours Heart Institute at Reynolds Crossing (1 Miles)
Henrico Doctors' Hospital (2.2 Miles)
Shops at Willow Lawn (2.7 Miles)
University of Richmond (2.9 Miles)
Regal Short Pump (2.6 Miles)
Lewis Ginter Botanical Garden (3.2 Miles)
Room options
3
Deluxe Room, 1 King Bed
1 Extra-Large Double Bed
Sleeps 2
280 ft²
Air ConditioningHeatingWi-Fi (Free)
3
Superior Room, 1 King Bed
1 Extra-Large Double Bed
Sleeps 2
280 ft²
Air ConditioningHeatingWi-Fi (Free)
3
Deluxe Room, 1 King Bed, Accessible
1 Extra-Large Double Bed
Sleeps 2
280 ft²
Air ConditioningHeatingWi-Fi (Free)
3
Deluxe Room, 2 Double Beds
2 Double Beds
Sleeps 4
280 ft²
Air ConditioningHeatingWi-Fi (Free)
Guest reviews of Red Roof Inn Richmond, VA - W Broad St
7.2
Good
Based on 552 verified reviews
What guests think
AI-generated summary based on recent guest reviews
Reviews of Red Roof Inn Richmond, VA - W Broad St paint a mixed picture, citing frequent cleanliness and maintenance problems, poor breakfast, and safety concerns, while a smaller number appreciate the price, convenient location, and occasional friendly staff.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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What guests think
Reviews of Red Roof Inn Richmond, VA - W Broad St paint a mixed picture, citing frequent cleanliness and maintenance problems, poor breakfast, and safety concerns, while a smaller number appreciate the price, convenient location, and occasional friendly staff.
Room comfort varies with reports of hard beds, humid rooms from weak AC, corridor noise, and some noted renovations or new furniture. Service is inconsistent, ranging from helpful interactions to rude behavior, canceled late check-ins, and minimal housekeeping. Facilities and access are basic, with many stairs, limited front parking, and some doors or equipment not working. Expect a budget stay that trades polish for low cost and proximity.
Facilities
Cleanliness
Rooms
Service
Location
Dining
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AI-generated summary based on recent guest reviews
Facilities
Many reviews mention numerous stairs and limited parking near the entrance. Several note doors that do not secure properly and occasional outages (e.g., laundry, vending), reflecting a basic setup.
Related guest reviews
6
MARTA I.
9 Sept 2024
·
Stayed 1 night
Bathroom had mildew. Front door was open alot of traffic unable to hear staff.
Bathroom had mildew. Front door was open alot of traffic unable to hear staff.
8
Joey
24 Jun 2024
·
Stayed 1 night
Not much room for parking.
Not much room for parking.
6
Joseph
24 Mar 2025
·
Stayed 1 night
Limited parking in front of the hotel
Limited parking in front of the hotel
6
Roger
30 Jul 2024
·
Stayed 1 night
Not handicapped accessible, bad parking
Not handicapped accessible, bad parking
6
Edward
23 Apr 2025
·
Stayed 1 night
Photos may lead to think this property is handicap accessible. You must encounter multiple stairs to get to your room. Dogs are welcome, but there is only a hill area that has grass. Not a secure property as the rear entrance has a metal door frame that has been jimmied open beyond repair. People off the street wander in and out at all hours.
Photos may lead to think this property is handicap accessible. You must encounter multiple stairs to get to your room. Dogs are welcome, but there is only a hill area that has grass. Not a secure property as the rear entrance has a metal door frame that has been jimmied open beyond repair. People off the street wander in and out at all hours.
6
Buster
1 Jan 2025
·
Stayed 1 night
Cheap hotels are always a crapshoot. Young, surly desk clerk, building doors didn’t lock, room was bare minimum but clean and moderately comfortable. Every blade of grass has been paved over on the property. Perfectly adequate place to sleep if that’s what you need it for.
Cheap hotels are always a crapshoot. Young, surly desk clerk, building doors didn’t lock, room was bare minimum but clean and moderately comfortable. Every blade of grass has been paved over on the property. Perfectly adequate place to sleep if that’s what you need it for.
6
LEONA
24 Aug 2024
·
Stayed 1 night
It’s an old building that’s been heavily used…banged up fridge (but it kept our food cold), door that scratches the floor and is hard to shut, stains that don’t come out (but it’s been cleaned). It looks rough on the outside and inside, but if you can get past that, it’s a safe, inexpensive place to stay for a night especially if traveling with a pet. The parking lot is well lit so I felt better that our car was safe. Room was clean, although it did smell like it used to be a smoking room. AC worked great. Breakfast wasn’t much, but they had coffee, OJ, toast and cereal. It was enough. I would stay there again if I was on a budget.
It’s an old building that’s been heavily used…banged up fridge (but it kept our food cold), door that scratches the floor and is hard to shut, stains that don’t come out (but it’s been cleaned). It looks rough on the outside and inside, but if you can get past that, it’s a safe, inexpensive place to stay for a night especially if traveling with a pet. The parking lot is well lit so I felt better that our car was safe. Room was clean, although it did smell like it used to be a smoking room. AC worked great. Breakfast wasn’t much, but they had coffee, OJ, toast and cereal. It was enough. I would stay there again if I was on a budget.
4
Jordyn
2 Mar 2025
·
Stayed 1 night
Entire lobby smelled of heavy marjauan uses. Needed handicapt room,( which was in the booking) when I checked in they said they had over booked and had not rooms. When they did finally get a handicapt room, it was right by the front desk, which would have been great if it wasn't for the massive gap on the side of the door that looked directly into the main hallway. The door know to the bathroom was broken, floors were dirty. Handicapt parking was conveniented to 10min parking, with the lines still on the pavement, but the signs switched. Overall this Red Roof doesn't match the quantity of other ones and it's room pictures are not representative of the rooms.
Entire lobby smelled of heavy marjauan uses. Needed handicapt room,( which was in the booking) when I checked in they said they had over booked and had not rooms. When they did finally get a handicapt room, it was right by the front desk, which would have been great if it wasn't for the massive gap on the side of the door that looked directly into the main hallway. The door know to the bathroom was broken, floors were dirty. Handicapt parking was conveniented to 10min parking, with the lines still on the pavement, but the signs switched. Overall this Red Roof doesn't match the quantity of other ones and it's room pictures are not representative of the rooms.
2
Karen
14 Jul 2025
·
Stayed 5 nights
I never leave reviews but I felt inclined to for the terrible experience here. Front desk staff was not polite. The first room I was given was extremely dirty but I felt an urge to shower before requesting a change. The tub was clogged and I didn’t realize so by the time I finished showering the water was up my calf. Disgusting considering the tub was already dirty. The second room they assigned me was better but there were so many cockroaches. Especially at night. Air conditioner had mold. I spent 5 nights there and room service did not come once. I had to catch staff to request toilet paper or towels. The washers and dryers were out of service. Overall a terrible experience.
I never leave reviews but I felt inclined to for the terrible experience here. Front desk staff was not polite. The first room I was given was extremely dirty but I felt an urge to shower before requesting a change. The tub was clogged and I didn’t realize so by the time I finished showering the water was up my calf. Disgusting considering the tub was already dirty. The second room they assigned me was better but there were so many cockroaches. Especially at night. Air conditioner had mold. I spent 5 nights there and room service did not come once. I had to catch staff to request toilet paper or towels. The washers and dryers were out of service. Overall a terrible experience.
10
Orlando
8 Jul 2024
·
Stayed 1 night
The hotel was nice, the room was clean and in good condition. I didn't have to pay incidental at check in. The ac worked well and the room has a 40 inch screen tv with many channels. This is not a luxury hitel but it is a nice hotel and reasonably priced. There is an Olive Garden right next door and a Waffle House about 200 feet away. The vending machines were out of order but that happens sometimes no big deal.
The hotel was nice, the room was clean and in good condition. I didn't have to pay incidental at check in. The ac worked well and the room has a 40 inch screen tv with many channels. This is not a luxury hitel but it is a nice hotel and reasonably priced. There is an Olive Garden right next door and a Waffle House about 200 feet away. The vending machines were out of order but that happens sometimes no big deal.
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests report roaches, stained or dirty linens, odors, and unclean hallways and bathrooms. A few found rooms clean or recently updated, but housekeeping and maintenance standards are often poor.
Related guest reviews
2
Sarah
16 Nov 2024
·
Stayed 1 night
There was vomit and dirt in the hallways there were bugs near the beds and unidentified stains all over the mattress and sheets.
There was vomit and dirt in the hallways there were bugs near the beds and unidentified stains all over the mattress and sheets.
8
Alicia
15 Sept 2025
·
Stayed 2 nights
The room was clean there was what looked like liquid damage on the ceiling in the bathroom. It made me wonder if there was mold under it due to the discoloration. The hotel was old but well kept. The staff was nice. It was good for the price
The room was clean there was what looked like liquid damage on the ceiling in the bathroom. It made me wonder if there was mold under it due to the discoloration. The hotel was old but well kept. The staff was nice. It was good for the price
2
Carolyne
20 Aug 2025
·
Stayed 1 night
The place was roach infested even on the outside of the building
The place was roach infested even on the outside of the building
4
Tera
15 Oct 2024
·
Stayed 2 nights
I knew this was a lower rated hotel but even if I stay in a cheap hotel the room is usually clean. This was not the case. This room had piles of what I could only hopefully assume was pink and white powdered soap in EVERY corner, against every surface, on the bed, in the bathroom, and around the fridge. I pulled up the layers of sheets to check the mattress and although I didn't see any bedbugs, the mattress was ALL SORTS of stained with brown splotches and cigarette burn holes. There was a woman's razor left in the shower, and I don't normally check the toilet but something was telling me to, so I lifted the lid to the tank and there was a bottle of KY jelly floating in the water. There was also a very weak spot in the floor in front of the window about 10 inches in diameter, as of there was a hole under the flooring. And strangely the front casing and handle to the microwave was missing. The beds had very little give and the pillows were flat. The room did look to be newly updated with new furniture, new TV, new floor and new bathroom fixtures/tile. So that was nice. And breakfast included a waffle maker, a coffee machine, dry cereal (couldn't find any milk), bread for toast and little muffins. So a warm waffle was good for breakfast. I didn't bother telling the man at front desk about the room because I feel like other rooms would be the same quality. I took pictures of everything but it's not letting me upload them here.
I knew this was a lower rated hotel but even if I stay in a cheap hotel the room is usually clean. This was not the case. This room had piles of what I could only hopefully assume was pink and white powdered soap in EVERY corner, against every surface, on the bed, in the bathroom, and around the fridge. I pulled up the layers of sheets to check the mattress and although I didn't see any bedbugs, the mattress was ALL SORTS of stained with brown splotches and cigarette burn holes. There was a woman's razor left in the shower, and I don't normally check the toilet but something was telling me to, so I lifted the lid to the tank and there was a bottle of KY jelly floating in the water. There was also a very weak spot in the floor in front of the window about 10 inches in diameter, as of there was a hole under the flooring. And strangely the front casing and handle to the microwave was missing. The beds had very little give and the pillows were flat. The room did look to be newly updated with new furniture, new TV, new floor and new bathroom fixtures/tile. So that was nice. And breakfast included a waffle maker, a coffee machine, dry cereal (couldn't find any milk), bread for toast and little muffins. So a warm waffle was good for breakfast. I didn't bother telling the man at front desk about the room because I feel like other rooms would be the same quality. I took pictures of everything but it's not letting me upload them here.
6
Rachel
1 Apr 2025
·
Stayed 1 night
The price was right and the location is good but the hotel REAKS of weed.
The price was right and the location is good but the hotel REAKS of weed.
2
kaleb
1 Apr 2024
·
Stayed 3 nights
The rooms were dirty and not well cleaned after each guest the hallways were always filthy the stair wells had trash lining them overall do not stay here
The rooms were dirty and not well cleaned after each guest the hallways were always filthy the stair wells had trash lining them overall do not stay here
4
Bradley
22 May 2025
·
Stayed 1 night
Bathroom sink was cracked. Bathroom fan vent louvers were covered in mold and grime. Bathroom mirror was replaced by a new smaller one, no repair or paint on the old area showing above and below the new mirror. Bathroom door handle cover was not attached to door. Refrigerator freezer was a solid block of ice, totally unusable. Several areas of cracked and peeling paint, trim, and caulk. One pillow case had several small round holes, looking like it punched through with a pencil.
Bathroom sink was cracked. Bathroom fan vent louvers were covered in mold and grime. Bathroom mirror was replaced by a new smaller one, no repair or paint on the old area showing above and below the new mirror. Bathroom door handle cover was not attached to door. Refrigerator freezer was a solid block of ice, totally unusable. Several areas of cracked and peeling paint, trim, and caulk. One pillow case had several small round holes, looking like it punched through with a pencil.
2
Karen
14 Jul 2025
·
Stayed 5 nights
I never leave reviews but I felt inclined to for the terrible experience here. Front desk staff was not polite. The first room I was given was extremely dirty but I felt an urge to shower before requesting a change. The tub was clogged and I didn’t realize so by the time I finished showering the water was up my calf. Disgusting considering the tub was already dirty. The second room they assigned me was better but there were so many cockroaches. Especially at night. Air conditioner had mold. I spent 5 nights there and room service did not come once. I had to catch staff to request toilet paper or towels. The washers and dryers were out of service. Overall a terrible experience.
I never leave reviews but I felt inclined to for the terrible experience here. Front desk staff was not polite. The first room I was given was extremely dirty but I felt an urge to shower before requesting a change. The tub was clogged and I didn’t realize so by the time I finished showering the water was up my calf. Disgusting considering the tub was already dirty. The second room they assigned me was better but there were so many cockroaches. Especially at night. Air conditioner had mold. I spent 5 nights there and room service did not come once. I had to catch staff to request toilet paper or towels. The washers and dryers were out of service. Overall a terrible experience.
2
davon
3 Mar 2025
·
Stayed 2 nights
Roaches, roaches and more roaches. The property was filthy. Dog poop stacked outside hair all over the floor like it hasn't been cleaned and roaches everywhere. I let the guy know at the front desk and he tried to move me into two other rooms which both had roaches, I made sure to catch some in napkins for proof but even after seeing the dead roaches he questioned me about roaches being in the third room when it's clearly dead roaches in the tissues. Never go here unless you have no other choice.
Roaches, roaches and more roaches. The property was filthy. Dog poop stacked outside hair all over the floor like it hasn't been cleaned and roaches everywhere. I let the guy know at the front desk and he tried to move me into two other rooms which both had roaches, I made sure to catch some in napkins for proof but even after seeing the dead roaches he questioned me about roaches being in the third room when it's clearly dead roaches in the tissues. Never go here unless you have no other choice.
2
Morena
15 Jul 2025
·
Stayed 1 night
AC was terrible, it was so humid in our room. The hallway felt nicer than the inside of our room. Hairs on the towels, looked like ketchup or something splattered on the wall and they didn’t care to clean it up.
AC was terrible, it was so humid in our room. The hallway felt nicer than the inside of our room. Hairs on the towels, looked like ketchup or something splattered on the wall and they didn’t care to clean it up.
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AI-generated summary based on recent guest reviews
Rooms
Some rooms have new furniture and a few guests slept well, but many describe hard beds, humid or stuffy rooms from weak AC, and noise from hallways or banging doors. Decor shows wear in places.
Related guest reviews
8
Tammy
19 May 2024
·
Stayed 1 night
From the road it doesn't look bad and its not a roach motel but definitely not worth 100 a night...the beds were kind of lumpy and the pillows were so flat u might as well not have one. I asked for a double queen and ended up w a double full. They do not provide soap,shampoo etc. The staff were very nice, and if u are disabled and cant walk steps do not choose this hotel lots of steps and dont think a room that starts w a 1 is on the first floor it isnt always. The refrigerator was falling apart and microwave did not work . If you r doing more than 1 night choose somewhere else. Im glad i only was staying 1 night. Pictures are deceiving. Carpets will throw your equilibrium off also and i fell down the steps because of it. But i didn't complain
From the road it doesn't look bad and its not a roach motel but definitely not worth 100 a night...the beds were kind of lumpy and the pillows were so flat u might as well not have one. I asked for a double queen and ended up w a double full. They do not provide soap,shampoo etc. The staff were very nice, and if u are disabled and cant walk steps do not choose this hotel lots of steps and dont think a room that starts w a 1 is on the first floor it isnt always. The refrigerator was falling apart and microwave did not work . If you r doing more than 1 night choose somewhere else. Im glad i only was staying 1 night. Pictures are deceiving. Carpets will throw your equilibrium off also and i fell down the steps because of it. But i didn't complain
2
Steph
22 Jun 2025
·
Stayed 1 night
The lobby looked like a hospital waiting room. No one was at the desk. They were unfriendly when they did appear. Hallways had clearly unvacuumed carpets. A prong was sticking out of the mattress. Pillows were rock hard. I changed hotels for my second night.
The lobby looked like a hospital waiting room. No one was at the desk. They were unfriendly when they did appear. Hallways had clearly unvacuumed carpets. A prong was sticking out of the mattress. Pillows were rock hard. I changed hotels for my second night.
2
Bethany
27 Oct 2024
·
Stayed 3 nights
The only good thing was a the shower was clean. Beds are incredibly uncomfortable. You can feel every spring and the squeak every time you move. Breakfast was stale and no variety. Towels and even toilet paper had a foul chemical smell. And you can hear every door open and close and it echoes through your room.
The only good thing was a the shower was clean. Beds are incredibly uncomfortable. You can feel every spring and the squeak every time you move. Breakfast was stale and no variety. Towels and even toilet paper had a foul chemical smell. And you can hear every door open and close and it echoes through your room.
8
DeAnndra
12 May 2025
·
Stayed 1 night
For the most part, things were clean. Definitely could use some improvements. We did see roaches (about 2/3) on our last day. We stayed for 2 days. Property was pretty quiet.staff was good.
For the most part, things were clean. Definitely could use some improvements. We did see roaches (about 2/3) on our last day. We stayed for 2 days. Property was pretty quiet.staff was good.
8
Christopher
13 May 2025
·
Stayed 3 nights
I was pleased with my stay here. Check-in was smooth, I had a comfortable bed (I really got some good sleep). I did note the wear and tear on the windowsill, and the fridge mounting was slightly wobbly but I was satisfied with my stay.
I was pleased with my stay here. Check-in was smooth, I had a comfortable bed (I really got some good sleep). I did note the wear and tear on the windowsill, and the fridge mounting was slightly wobbly but I was satisfied with my stay.
2
Faizullah
3 Jun 2024
·
Stayed 1 night
Very noisy
Very noisy
6
LEONA
24 Aug 2024
·
Stayed 1 night
It’s an old building that’s been heavily used…banged up fridge (but it kept our food cold), door that scratches the floor and is hard to shut, stains that don’t come out (but it’s been cleaned). It looks rough on the outside and inside, but if you can get past that, it’s a safe, inexpensive place to stay for a night especially if traveling with a pet. The parking lot is well lit so I felt better that our car was safe. Room was clean, although it did smell like it used to be a smoking room. AC worked great. Breakfast wasn’t much, but they had coffee, OJ, toast and cereal. It was enough. I would stay there again if I was on a budget.
It’s an old building that’s been heavily used…banged up fridge (but it kept our food cold), door that scratches the floor and is hard to shut, stains that don’t come out (but it’s been cleaned). It looks rough on the outside and inside, but if you can get past that, it’s a safe, inexpensive place to stay for a night especially if traveling with a pet. The parking lot is well lit so I felt better that our car was safe. Room was clean, although it did smell like it used to be a smoking room. AC worked great. Breakfast wasn’t much, but they had coffee, OJ, toast and cereal. It was enough. I would stay there again if I was on a budget.
6
Katherine
25 May 2025
·
Stayed 2 nights
Hallways were dirty and needed vacuuming. The bed was comfortable but paint was peeling in bathroom ceiling. Breakfast was just cereal, bread, jam and some fruit.
Hallways were dirty and needed vacuuming. The bed was comfortable but paint was peeling in bathroom ceiling. Breakfast was just cereal, bread, jam and some fruit.
4
Michael
27 Sept 2025
·
Stayed 1 night
The room has new furniture, now it’s time to replace the rusty bathroom fixtures! The breakfast hours are TOO SHORT for weekends
The room has new furniture, now it’s time to replace the rusty bathroom fixtures! The breakfast hours are TOO SHORT for weekends
2
Morena
15 Jul 2025
·
Stayed 1 night
AC was terrible, it was so humid in our room. The hallway felt nicer than the inside of our room. Hairs on the towels, looked like ketchup or something splattered on the wall and they didn’t care to clean it up.
AC was terrible, it was so humid in our room. The hallway felt nicer than the inside of our room. Hairs on the towels, looked like ketchup or something splattered on the wall and they didn’t care to clean it up.
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AI-generated summary based on recent guest reviews
Service
Feedback is mixed: some found staff friendly and accommodating, while others report rude interactions, canceled reservations for late arrivals, key issues, and little or no housekeeping during multi night stays.
Related guest reviews
10
Travis
23 Sept 2025
·
Stayed 2 nights
Respectful staff that to accommodate any concerns!
Respectful staff that to accommodate any concerns!
4
Elizabeth
10 Mar 2025
·
Stayed 2 nights
It was horrible, one of the bed was disgustingly dirty. The mattress had a huge piss stain as well as the mattress pad and sheet. When I asked for it to be changed I was told I waited too long and it had only been two hours. Then I was told that she was the only one there so nothing can be done because they were booked completely. Mind you this was the owner telling me a patron that I had to sleep in a dirty bed. She then brung me sheets to change it myself which is all I asked for in the first place. The fact that the bed was not properly cleaned prior to my arrival is disturbing. How many people assume they are sleeping on clean beds just because the sheets appear clean. The bathroom door did not close because the latch was stuck in the door. Their customer service is horrible. I was there for a funeral and just simply wanted to rest after traveling six hours but there was no way I was sleeping on a bed like that.
It was horrible, one of the bed was disgustingly dirty. The mattress had a huge piss stain as well as the mattress pad and sheet. When I asked for it to be changed I was told I waited too long and it had only been two hours. Then I was told that she was the only one there so nothing can be done because they were booked completely. Mind you this was the owner telling me a patron that I had to sleep in a dirty bed. She then brung me sheets to change it myself which is all I asked for in the first place. The fact that the bed was not properly cleaned prior to my arrival is disturbing. How many people assume they are sleeping on clean beds just because the sheets appear clean. The bathroom door did not close because the latch was stuck in the door. Their customer service is horrible. I was there for a funeral and just simply wanted to rest after traveling six hours but there was no way I was sleeping on a bed like that.
2
Rebecca
25 Mar 2025
·
Stayed 2 nights
We had reservations for 2 nights. No where on their website does it say you must be there by 4pm for check in. We arrive later in the night due to driving 4 hours and couldn’t leave until in the evening due to jobs and kids activities for school. Once we arrive we were told our reservation was canceled. We got no phone call about this or anything else. I’ve worked in a motel you can arrive at any time for check in, your reservation is still booked regardless of the time you arrive. They just needed the room because someone was there right then and there so they just gave away our room. So we ended up having to find another place to stay with 2 children so late. We travel ALOT for show choir events and stay at a lot of hotels and often don’t arrive until late however our reservation is still available once we arrive!! This place was just rude and very unprofessional.
We had reservations for 2 nights. No where on their website does it say you must be there by 4pm for check in. We arrive later in the night due to driving 4 hours and couldn’t leave until in the evening due to jobs and kids activities for school. Once we arrive we were told our reservation was canceled. We got no phone call about this or anything else. I’ve worked in a motel you can arrive at any time for check in, your reservation is still booked regardless of the time you arrive. They just needed the room because someone was there right then and there so they just gave away our room. So we ended up having to find another place to stay with 2 children so late. We travel ALOT for show choir events and stay at a lot of hotels and often don’t arrive until late however our reservation is still available once we arrive!! This place was just rude and very unprofessional.
8
Taeler
30 Mar 2025
·
Stayed 1 night
Very nice staff! Everyone works hard at this location! The room was clean, the only thing I’d say was wrong was the smell in the bathroom due to maybe some dirty mop water, but other than that very nice. I will come back for sure! Thank you!
Very nice staff! Everyone works hard at this location! The room was clean, the only thing I’d say was wrong was the smell in the bathroom due to maybe some dirty mop water, but other than that very nice. I will come back for sure! Thank you!
2
Daineria
20 Jul 2025
·
Stayed 1 night
The staff was extremely rude, refused to reactivate my key when I paid for an additional night ,I was locked out of my room w all my stuff at it & the dude at the desk just yelling & cursing at me. Literally had to get police involved & still struggling to get a refund.
The staff was extremely rude, refused to reactivate my key when I paid for an additional night ,I was locked out of my room w all my stuff at it & the dude at the desk just yelling & cursing at me. Literally had to get police involved & still struggling to get a refund.
2
dhaval
17 Oct 2024
·
Stayed 3 nights
No body from the hotel called me. When i reached the hotel with my kids around 2:30, they said that they don't have a room for me as I was too late to check in. I had already paid upfront for my room, and they didn't even have the courtesy to call before giving away my room. I think it was overbooked, and they got better price, so it was easy to cancel my booking. NEVER AGAIN!!
No body from the hotel called me. When i reached the hotel with my kids around 2:30, they said that they don't have a room for me as I was too late to check in. I had already paid upfront for my room, and they didn't even have the courtesy to call before giving away my room. I think it was overbooked, and they got better price, so it was easy to cancel my booking. NEVER AGAIN!!
10
Megan
9 Jul 2025
·
Stayed 3 nights
The staff was very friendly. The property and room was very clean and nicely renovated. Thank you for the hospitality.
The staff was very friendly. The property and room was very clean and nicely renovated. Thank you for the hospitality.
4
Jordyn
2 Mar 2025
·
Stayed 1 night
Entire lobby smelled of heavy marjauan uses. Needed handicapt room,( which was in the booking) when I checked in they said they had over booked and had not rooms. When they did finally get a handicapt room, it was right by the front desk, which would have been great if it wasn't for the massive gap on the side of the door that looked directly into the main hallway. The door know to the bathroom was broken, floors were dirty. Handicapt parking was conveniented to 10min parking, with the lines still on the pavement, but the signs switched. Overall this Red Roof doesn't match the quantity of other ones and it's room pictures are not representative of the rooms.
Entire lobby smelled of heavy marjauan uses. Needed handicapt room,( which was in the booking) when I checked in they said they had over booked and had not rooms. When they did finally get a handicapt room, it was right by the front desk, which would have been great if it wasn't for the massive gap on the side of the door that looked directly into the main hallway. The door know to the bathroom was broken, floors were dirty. Handicapt parking was conveniented to 10min parking, with the lines still on the pavement, but the signs switched. Overall this Red Roof doesn't match the quantity of other ones and it's room pictures are not representative of the rooms.
2
Karen
14 Jul 2025
·
Stayed 5 nights
I never leave reviews but I felt inclined to for the terrible experience here. Front desk staff was not polite. The first room I was given was extremely dirty but I felt an urge to shower before requesting a change. The tub was clogged and I didn’t realize so by the time I finished showering the water was up my calf. Disgusting considering the tub was already dirty. The second room they assigned me was better but there were so many cockroaches. Especially at night. Air conditioner had mold. I spent 5 nights there and room service did not come once. I had to catch staff to request toilet paper or towels. The washers and dryers were out of service. Overall a terrible experience.
I never leave reviews but I felt inclined to for the terrible experience here. Front desk staff was not polite. The first room I was given was extremely dirty but I felt an urge to shower before requesting a change. The tub was clogged and I didn’t realize so by the time I finished showering the water was up my calf. Disgusting considering the tub was already dirty. The second room they assigned me was better but there were so many cockroaches. Especially at night. Air conditioner had mold. I spent 5 nights there and room service did not come once. I had to catch staff to request toilet paper or towels. The washers and dryers were out of service. Overall a terrible experience.
2
YeLing
21 Aug 2024
·
Stayed 1 night
The 1st room we checked into had unattached toilet seat and broken sink, we changed to a different room which had sewage water seeping into the room and finally checked into a third room which was just dirty. There is only one staff and he was not helpful nor pleasant through the process.
The 1st room we checked into had unattached toilet seat and broken sink, we changed to a different room which had sewage water seeping into the room and finally checked into a third room which was just dirty. There is only one staff and he was not helpful nor pleasant through the process.
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AI-generated summary based on recent guest reviews
Location
Convenient to I 64 and near chain restaurants. Some reviews describe the surroundings as rough, with a few guests feeling unsafe.
Related guest reviews
4
Dominique
27 Mar 2024
·
Stayed 2 nights
Terrible surroundings and derelict people hanging on the property. Never again would I stay there!
Terrible surroundings and derelict people hanging on the property. Never again would I stay there!
8
anna
9 Aug 2024
·
Stayed 1 night
Olive Garden was right next door.
Olive Garden was right next door.
10
Denslo
6 Jun 2025
·
Stayed 1 night
The location was convenient, clean, quiet and the price was right!!!
The location was convenient, clean, quiet and the price was right!!!
2
Dawnielle
28 Jul 2024
·
Stayed 1 night
This is the worst red roof inn I ever been too. My room was dirty looked like it had blood on The walls had to get a better room. The 2nd room was cleaner other than the stains that looked like blood on mirror and wall and the dead flies in the corner. Bathroom was semi clean. Room outdated. Tv was not a clear picture. Definitely a hotel for drugs and prostitution not family green at all
This is the worst red roof inn I ever been too. My room was dirty looked like it had blood on The walls had to get a better room. The 2nd room was cleaner other than the stains that looked like blood on mirror and wall and the dead flies in the corner. Bathroom was semi clean. Room outdated. Tv was not a clear picture. Definitely a hotel for drugs and prostitution not family green at all
6
Rachel
1 Apr 2025
·
Stayed 1 night
The price was right and the location is good but the hotel REAKS of weed.
The price was right and the location is good but the hotel REAKS of weed.
2
Faizullah
3 Jun 2024
·
Stayed 1 night
Very noisy
Very noisy
10
MACEO
20 Apr 2025
·
Stayed 1 night
Close to everything.
Close to everything.
6
LEONA
24 Aug 2024
·
Stayed 1 night
It’s an old building that’s been heavily used…banged up fridge (but it kept our food cold), door that scratches the floor and is hard to shut, stains that don’t come out (but it’s been cleaned). It looks rough on the outside and inside, but if you can get past that, it’s a safe, inexpensive place to stay for a night especially if traveling with a pet. The parking lot is well lit so I felt better that our car was safe. Room was clean, although it did smell like it used to be a smoking room. AC worked great. Breakfast wasn’t much, but they had coffee, OJ, toast and cereal. It was enough. I would stay there again if I was on a budget.
It’s an old building that’s been heavily used…banged up fridge (but it kept our food cold), door that scratches the floor and is hard to shut, stains that don’t come out (but it’s been cleaned). It looks rough on the outside and inside, but if you can get past that, it’s a safe, inexpensive place to stay for a night especially if traveling with a pet. The parking lot is well lit so I felt better that our car was safe. Room was clean, although it did smell like it used to be a smoking room. AC worked great. Breakfast wasn’t much, but they had coffee, OJ, toast and cereal. It was enough. I would stay there again if I was on a budget.
2
Zoe
18 Jun 2024
·
Stayed 1 night
Not safe for female travelers. Men following us around, lock completely ripped off the door
Not safe for female travelers. Men following us around, lock completely ripped off the door
8
Nancy
3 Jul 2025
·
Stayed 1 night
It was clean and it’s close to I 64
It was clean and it’s close to I 64
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AI-generated summary based on recent guest reviews
Dining
Breakfast is very limited—typically coffee, cereal, toast or waffles—with short hours or missing items like milk reported. Overall quality is below expectations.
Related guest reviews
4
sarah
26 Apr 2025
·
Stayed 1 night
There were sunflower seeds in the bed, the bathroom had blood or poop smeared on wall by the sink, and rugs in hallways dirty. Someone had Bungie cord holding door open so anyone could walk in off the street ! Breakfast was 2 diff kinds of cold cereal and No milk for it or plain white toast and no jelly! The coffee was disgusting and Cold!! Horrible experience.
There were sunflower seeds in the bed, the bathroom had blood or poop smeared on wall by the sink, and rugs in hallways dirty. Someone had Bungie cord holding door open so anyone could walk in off the street ! Breakfast was 2 diff kinds of cold cereal and No milk for it or plain white toast and no jelly! The coffee was disgusting and Cold!! Horrible experience.
10
Rosa
2 Jun 2025
·
Stayed 1 night
Great stay for a short stay… let price are very friend … Room was perfect for us we had 2 pets … breakfast was limited but ok .. I was happy for the price thank you!
Great stay for a short stay… let price are very friend … Room was perfect for us we had 2 pets … breakfast was limited but ok .. I was happy for the price thank you!
6
LEONA
24 Aug 2024
·
Stayed 1 night
It’s an old building that’s been heavily used…banged up fridge (but it kept our food cold), door that scratches the floor and is hard to shut, stains that don’t come out (but it’s been cleaned). It looks rough on the outside and inside, but if you can get past that, it’s a safe, inexpensive place to stay for a night especially if traveling with a pet. The parking lot is well lit so I felt better that our car was safe. Room was clean, although it did smell like it used to be a smoking room. AC worked great. Breakfast wasn’t much, but they had coffee, OJ, toast and cereal. It was enough. I would stay there again if I was on a budget.
It’s an old building that’s been heavily used…banged up fridge (but it kept our food cold), door that scratches the floor and is hard to shut, stains that don’t come out (but it’s been cleaned). It looks rough on the outside and inside, but if you can get past that, it’s a safe, inexpensive place to stay for a night especially if traveling with a pet. The parking lot is well lit so I felt better that our car was safe. Room was clean, although it did smell like it used to be a smoking room. AC worked great. Breakfast wasn’t much, but they had coffee, OJ, toast and cereal. It was enough. I would stay there again if I was on a budget.
6
Katherine
25 May 2025
·
Stayed 2 nights
Hallways were dirty and needed vacuuming. The bed was comfortable but paint was peeling in bathroom ceiling. Breakfast was just cereal, bread, jam and some fruit.
Hallways were dirty and needed vacuuming. The bed was comfortable but paint was peeling in bathroom ceiling. Breakfast was just cereal, bread, jam and some fruit.
6
Denise
3 Nov 2024
·
Stayed 2 nights
The landscape is very nice, but there is no designated area for dogs to take relief. The kitchen was not clean, I saw a roach walking on the countertop near the coffee bar area. The breakfast menu was okay. There are no healthy options. Today, I noticed the kitchen countertop was clean. There might be an issue with the water flow in the shower.
The landscape is very nice, but there is no designated area for dogs to take relief. The kitchen was not clean, I saw a roach walking on the countertop near the coffee bar area. The breakfast menu was okay. There are no healthy options. Today, I noticed the kitchen countertop was clean. There might be an issue with the water flow in the shower.
8
Emily
5 Jul 2024
·
Stayed 1 night
This property was just OK. It was definitely not luxurious. The bed was a little hard and the breakfast was literally coffee. They had no juice, bagels, toast, cereal. My daughter was able to get a half of a bowl. We had nothing. This at the front desk literally had no personality.
This property was just OK. It was definitely not luxurious. The bed was a little hard and the breakfast was literally coffee. They had no juice, bagels, toast, cereal. My daughter was able to get a half of a bowl. We had nothing. This at the front desk literally had no personality.
4
Michael
27 Sept 2025
·
Stayed 1 night
The room has new furniture, now it’s time to replace the rusty bathroom fixtures! The breakfast hours are TOO SHORT for weekends
The room has new furniture, now it’s time to replace the rusty bathroom fixtures! The breakfast hours are TOO SHORT for weekends
2
Michael
31 Aug 2025
·
Stayed 1 night
The fire alarm going off at 1:20am and having to stand outside of the hotel for 40 minutes until the fire department arrived to cut off the alarm wasn’t my idea of relaxing. It was a system malfunction. The continental breakfast was literally just cereal and toast. NOTHING ELSE!
The fire alarm going off at 1:20am and having to stand outside of the hotel for 40 minutes until the fire department arrived to cut off the alarm wasn’t my idea of relaxing. It was a system malfunction. The continental breakfast was literally just cereal and toast. NOTHING ELSE!
4
Comika
13 Aug 2024
·
Stayed 3 nights
Had to change room 2 times. First room had a dirty bed second room door was broke . The breakfast was only cereal and waffles. There was one waffle maker and there was a line to use
Had to change room 2 times. First room had a dirty bed second room door was broke . The breakfast was only cereal and waffles. There was one waffle maker and there was a line to use
10
ronina
13 Sept 2025
·
Stayed 1 night
Renovation is good however breakfast could be a lot better
Renovation is good however breakfast could be a lot better
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AI-generated summary based on recent guest reviews
10
Glenn
18 Aug 2026
·
Stayed 1 night
I've stayed here before...this is a very nice hotel in a great location...ample free parking and nice helpful staff
I've stayed here before...this is a very nice hotel in a great location...ample free parking and nice helpful staff
8
Nigel
29 Jul 2026
·
Stayed 3 nights
The place was clean location was perfect close to a lot of places, friendly staff only issues I had is the bed sheets smell of smoke and I can’t stand smoke smell, had trouble sleeping my first night,due to that but will definitely visit again.
The place was clean location was perfect close to a lot of places, friendly staff only issues I had is the bed sheets smell of smoke and I can’t stand smoke smell, had trouble sleeping my first night,due to that but will definitely visit again.
2
Jose
23 Jul 2026
·
Stayed 3 nights
No power for one night not a great night
No power for one night not a great night
10
Jose
18 Jul 2026
·
Stayed 3 nights
Good place to stay for rest night
Good place to stay for rest night
2
Deborah
13 Jul 2026
·
Stayed 1 night
Parking out front with chicken bones throughout. Hotel smelled like and ashtray. Vending machines didn't work.
Parking out front with chicken bones throughout. Hotel smelled like and ashtray. Vending machines didn't work.
Property policies
Check-in instructions
Everything you need to know for a smooth check-in.
Check-in
Check-out
From 15:00 to 23:59
Before 11:00
Security deposit
You'll be required to pay the fully refundable deposit for this property.
Good to know
Additional policies and info about this property.
Optional extras
Additional paid services you can request.
FAQs about Red Roof Inn Richmond, VA - W Broad St
Is parking available at the property?
Free self parking is available on-site, with limited spaces.
What type of breakfast is offered and what are the serving hours?
A complimentary continental breakfast is served daily from 6:00 AM to 9:00 AM.
Does the property allow pets?
Pets are allowed, with no charge for one pet. A fee of USD 15 per pet per night applies for two or more pets. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in is from 3:00 PM to 11:59 PM, and check-out is at 11:00 AM. Early or late check-in/check-out may be available upon request and could incur additional charges.
What accessibility features are available for guests with disabilities?
The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details regarding room accessibility are not provided.
Where is the property located in relation to key landmarks?
The hotel is conveniently located within a 10-minute drive of Short Pump Town Center and Virginia Commonwealth University. It is approximately 7.3 miles from Broad Street and 7.9 miles from the Greater Richmond Convention Center.
What are the policies for guests staying with children?
Children are welcome at the property, and kids can stay for free up to a certain age, although the minimum age for free stays is not specified.
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Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-16: 77.92223677253723USD
- 2026-10-17: 71.87414634399414USD
- 2026-10-18: 69.86822402515412USD
- 2026-10-19: 67.95859962425233USD
- 2026-10-20: 66.90528864326477USD
- 2026-10-21: 65.66567796497345USD
- 2026-10-22: 62.899161533737185USD
- 2026-10-23: 72.05270980567933USD
- 2026-10-24: 69.73295348091126USD
- 2026-10-25: 66.34224927234649USD
- 2026-10-26: 66.90528864326477USD
- 2026-10-27: 66.90528864326477USD
- 2026-10-28: 66.90528864326477USD
- 2026-10-29: 66.90528864326477USD
- 2026-10-30: 73.89851990623474USD
- 2026-10-31: 73.89851990623474USD
- 2026-11-01: 61.91011916942597USD
- 2026-11-02: 61.91011916942597USD
- 2026-11-03: 61.91011916942597USD
- 2026-11-04: 61.91011916942597USD
- 2026-11-05: 61.91011916942597USD
- 2026-11-06: 66.90528864326477USD
- 2026-11-07: 66.90528864326477USD
- 2026-11-08: 61.91011916942597USD
- 2026-11-09: 61.91011916942597USD
- 2026-11-10: 61.91011916942597USD
- 2026-11-11: 61.91011916942597USD
- 2026-11-12: 61.91011916942597USD
- 2026-11-13: 66.90528864326477USD
- 2026-11-14: 66.90528864326477USD
- 2026-11-15: 61.91011916942597USD
- 2026-11-16: 61.91011916942597USD
- 2026-11-17: 61.91011916942597USD
- 2026-11-18: 61.91011916942597USD
- 2026-11-19: 61.91011916942597USD
- 2026-11-20: 66.90528864326477USD
- 2026-11-21: 66.90528864326477USD
- 2026-11-22: 61.91011916942597USD
- 2026-11-23: 61.91011916942597USD
- 2026-11-24: 61.91011916942597USD
- 2026-11-25: 61.91011916942597USD
- 2026-11-26: 61.91011916942597USD
- 2026-11-27: 66.90528864326477USD
- 2026-11-28: 66.90528864326477USD
- 2026-11-29: 57.9139827331543USD
- 2026-11-30: 57.9139827331543USD
- 2026-12-01: 57.9139827331543USD
- 2026-12-02: 57.9139827331543USD
- 2026-12-03: 59.88208107452393USD
- 2026-12-04: 59.942020828056336USD
- 2026-12-05: 59.942020828056336USD
- 2026-12-06: 57.9139827331543USD
- 2026-12-07: 57.9139827331543USD
- 2026-12-08: 57.9139827331543USD
- 2026-12-09: 57.9139827331543USD
- 2026-12-10: 57.9139827331543USD
- 2026-12-11: 59.942020828056336USD
- 2026-12-12: 59.942020828056336USD
- 2026-12-13: 57.9139827331543USD
- 2026-12-14: 57.9139827331543USD
- 2026-12-15: 57.9139827331543USD
- 2026-12-16: 57.9139827331543USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 21 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: USD 50 per accommodation, per stay
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, and outdoor lighting
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- Pets must be declared at check-in. Guests bringing 1 pet will not be charged pet fees. The listed pet fee in the Fees section applies only if guests bring 2 or more pets. Pets must be leashed in public areas of the property. Guests are expected to clean up after their pet.
- Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
- Contactless check-out is available.
- Pet fee: USD 15 per pet, per night (maximum USD 105 per stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Non-smoking rooms
Housekeeping
ATM/Cash machine
Designated smoking area
Vending machines
General
Non-smoking rooms
Vending machines
Wheelchair Accessible (Limited)
Parking
Parking
Free parking
Parking (Limited)
Parking Onsite
Services
Housekeeping
ATM/Cash machine
Designated smoking area
Self laundry
24-Hour Front Desk
Internet
Free wi-fi