Name: Holiday Inn Express Metropolis by IHG
Address: 2179 East 5th Street, Metropolis, Illinois, United States of America, Metropolis, Illinois, US
Price range: $72–$205 per night
Rating: 8.77

What guests think

Holiday Inn Express Metropolis by IHG earns frequent praise for friendly staff, clean rooms, and a convenient just-off-the-interstate location, with many guests enjoying a solid free breakfast, quiet nights, and pet-friendly touches.

Common drawbacks include small bathrooms, occasional musty odors or bathroom mold, and maintenance issues such as finicky TVs, elevator shakes, or pool closures. While most find the beds comfortable and rooms modern enough, some note hard or very soft mattresses and noise from nearby rooms or hallways. It works well for a simple, short stay near the highway.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Pool and hot tub are a frequent highlight alongside a gym and pet-friendly areas, but there are recurring issues like occasional closures, strong chemicals, and a shaky elevator. Parking spaces feel tight for loading luggage.

Related guest reviews

8

Leah

Dec 29, 2024

·

Stayed 1 night

The parking lot is honestly the worst part of this place. The parking spaces could be a bit bigger to accommodate getting luggage in and out of the car. Otherwise, the hotel isn’t hard to find, close to the instate as well as a good selection of gas stations and restaurants. The room is comfortable and the staff is always friendly. I’ve stayed here 3 times and will continue to stay here for the foreseeable future.

10

Matt

Sep 24, 2025

·

Stayed 1 night

Nice hotel with a good pool and exercise room !

6

Jeffrey

Jan 12, 2024

·

Stayed 1 night

Rooms had a strong smell of cleaning products. Have asthma, difficult to breathe. Bed was comfortable. Pool and hot tub were out of order. Breakfast was average.

10

Angela

Aug 12, 2025

·

Stayed 1 night

Comfy beds, clean and neat. Pool and hot tub are well cared for and open long hours. Gym has everything you need on the go. Great breakfast every morning! Pet friendly with a great walking area in front that is well kept and clean.

10

Shea

Oct 26, 2025

·

Stayed 2 nights

The breakfast was great and had lots of options. The indoor pool was very clean, and the staff was super friendly!

10

Angela

Apr 30, 2025

·

Stayed 1 night

Have stayed here 3 times with my dog. They are pet friendly and even have a large grassy field in front of hotel just for dogs. The area is clean and well mowed. The breakfast is always delicious and fresh. Staff has always been very nice and accommodating.

8

Mary

Nov 3, 2024

·

Stayed 1 night

Pool had lots of chemicals and bad echo when the kids were playing. Breakfast was good lots to choose from.

8

Ryan

Jan 26, 2023

·

Stayed 1 night

While the staff were helpful and charismatic, the facility has seen better times. From the towels stuffed under the ice machine to the (frankly unnerving) shuddering of the elevator ceiling upon arrival at the second floor, it's apparent that the building and its amenities need an upgrade.

6

Erik

Jan 16, 2024

·

Stayed 2 nights

We were welcomed warmly upon entering and the lobby was very clean. Check in was easy. The whole hotel looks newish or recently updated, however a closet look reveals a lot of little issues with the room. At least in ours. Nothing that would ruin your stay but you can tell they don’t really fix issues or fix them properly. We did like the room and it was very clean and smelled nice. The king size bed was comfortable. The room was large which was weird because the bathroom was small. The toilet was so close to the sink that you could not stand between so only one person could be in there at a time. The Dove soap for everything was nice. My wife especially enjoyed that. Everything from the iron and fridge worked as expected. The one major scare we had was the elevator. It shook so much and made a lot of weird sounds. The continental breakfast was a C at best. On Sunday they had a pancake machine that didn’t work, dry turkey sausage, and overcooked cheese omelets. The options overall were lacking. We might stay here again. The only reservation I have is that elevator. It really needs to be maintained.

8

Terri

Dec 27, 2023

·

Stayed 1 night

Very nice room, clean and the bed and pillows super comfy. Lot's of hotcwater and the breakfast was excellent. The staff were friendly too bad the pool was closed for maintenance. Would stay there again as the rate was also reasonable.

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Cleanliness

Reviews often describe rooms and common areas as clean. However, several note musty odors, mold in some bathrooms, and worn or dirty carpeting or linens.

Related guest reviews

8

James

Feb 9, 2026

·

Stayed 3 nights

The staff were all very nice and pleasant. Breakfast was very good. Very clean rooms

8

Regina

Nov 27, 2023

·

Stayed 2 nights

This property needs serious cleaning. Get rid of all the carpet. It’s wet and smelly. And you can actually see that the carpet is not vacuumed. The tv remote in our room was covered in what I hope was food. Luckily I travel with Clorox wipes. The elevator was frightening, it bumps and jerks along, then stops abruptly, jarring. This was our second visit here. Will be our last. Sad, because IHG properties are our favorite

6

Taylor

Jan 4, 2026

·

Stayed 1 night

The toilet was broken and the shower was moldy. Definitely more expensive then it was worth.

10

Michael

Jan 13, 2026

·

Stayed 2 nights

The room was very clean. The staff was friendly. The breakfast was enjoyable.

10

William

Feb 7, 2026

·

Stayed 1 night

Clean

6

Carol

Jul 8, 2025

·

Stayed 1 night

Lots of ceiling mold in bathroom. All else was good

8

Matt

Jun 16, 2025

·

Stayed 2 nights

Loved seeing the lobby decorated for Superman. Room was quite comfortable except there was a bad odor in the bathroom where it seemed like it had not been cleaned throughly from the last guest. Breakfast setup was delicious each morning.

6

Fay Winona

Aug 10, 2025

·

Stayed 1 night

The staff was very friendly. The room was clean but the air smelled musty.

10

Robert Haisten

Nov 30, 2025

·

Stayed 3 nights

Very clean

10

Bruce

Dec 28, 2023

·

Stayed 1 night

Okay but needs attention, broken floor tiles. Carpet’s very dirty around the edges of wall. Stained sheets. Breakfast was good! Coffee excellent!

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Rooms

Rooms are generally comfortable and often spacious or updated, with some premium bedding noted. Repeated drawbacks include very small bathrooms, uneven or slanted floors, and occasional issues with mattresses, curtains, or in-room climate/TV.

Related guest reviews

10

Ronniece

Jan 18, 2026

·

Stayed 2 nights

Room was clean and spacious. Staff was polite and check in was quick. Breakfast was great as well. I will stay here again if in the area.

10

carol

Sep 18, 2025

·

Stayed 1 night

Clean, however bathroom very small.

8

Tony

Jan 12, 2026

·

Stayed 1 night

Everything was updated and clean. The beds have very thick memory foam toppers if you like that kind of thing. Good shower and breakfast. The bed was the only lost star as I had a lot of trouble being able to get onto it, being on short side

6

Barbie Yvonne

Nov 30, 2025

·

Stayed 1 night

Everything was absolutely on point EXCEPT the bed was SUPER HARD and uncomfortable for both my husband and I.

8

John

Oct 17, 2025

·

Stayed 2 nights

We didn’t eat breakfast there. We stayed in a suite. And one thing, we feel that the bathroom sink and shower area could be bigger. Reason, while using the toilet you should not have your knees hit when someone comes into the bathroom.

6

Deborah

Oct 11, 2024

·

Stayed 1 night

We liked the staff from chexkin to breakfaat to cleaning crew. The breakfast was fine..room clean and bed very comfortable. We stayed in room 321 and seriously not sure how this building was inspected and found safe. Dips in the floor in bedroom and bathroom. Weirdest thing. Never encountered this before in a hotel. .

8

Joel

Oct 19, 2025

·

Stayed 2 nights

Modern hotel but quite small, especially the bathroom. However the bedding was premuim, climate control no problem, and quiet until about 650 am when people start to stir for the 7am breakfast. Breakfast was quite good with many options for food and beverage.

6

Todd

Apr 3, 2025

·

Stayed 1 night

So awesome having bright lights coming into the room at night from outside lights . Here take this coat hanger and pull the curtains together with the clips. Couldn’t believe that’s what they told me to do.

6

Terry

Sep 10, 2025

·

Stayed 1 night

The bed mattress was terrible! I felt like I was sleeping in a hole! It needs a new mattress. I stay at Holiday Inn express almost exclusively. I was very disappointed with this one.

10

Eugene

Mar 22, 2024

·

Stayed 1 night

Very good stay. Only negative was the floor in our room had a slight slant from the center of the room to one edge.

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Service

Service is frequently praised as friendly, welcoming, and proactive, with smooth check-ins and staff who go above and beyond. A few guests reported lapses such as difficulty reaching the desk overnight, overbooking, or curt front-desk interactions.

Related guest reviews

4

Natalie

Jul 17, 2023

·

Stayed 1 night

Upon arrival we were told they had overbooked and they may not have a room available. Then we were asked if we needed the 2 beds which is what we booked. Finally get checked in and the room had an odor. Got some refreshing spray from the car and sanitizer to get the room together. The water pressure was a joke. It was a little bit more than a slow leak. Overall we were very disappointed.

10

Lynn

Oct 25, 2025

·

Stayed 1 night

The staff - front desk, hospitality, kitchen - everyone was so friendly. The hotel was very clean. The rooms were well stocked.

2

Katharine

Aug 28, 2023

·

Stayed 1 night

The ceiling in our room leaked water from the room above. Couldn’t get ahold of front desk til morning

10

Lance

Sep 21, 2025

·

Stayed 2 nights

Staff was above and beyond. Its very clean and the room was perfect.

10

Margaret

May 18, 2023

·

Stayed 1 night

Mandy went above and beyond to help us with the arrangements for me and my son. She is a wonderful representative of your hotel! We will be back!

6

John

Jul 25, 2025

·

Stayed 1 night

Got 2 rooms POOL closes too early - 1) TV didn’t work and was told to fix it ourselves. Room 2) smelled like mildew, and floor by ac was soaked. BUT the management in morning gave me back the cost of 1 room. Which is why I gave stars!

10

Glenda

Jan 5, 2024

·

Stayed 1 night

The staff always greeted us. Even the men and women cleaning the rooms. We plan to come back!

10

Lori

May 20, 2025

·

Stayed 1 night

Every staff member I came in contact with was super friendly and welcoming. Very nice hotel

8

Annette

Feb 20, 2023

·

Stayed 1 night

Check in desk was empty and had to look around and wait for service. Check in clerk was matter of fact and a little cranky. Felt like I was bothering her. But she did her job and I guess that’s all that matters

10

sandra

Jan 6, 2023

·

Stayed 1 night

Great staff Easy check in

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Location

Conveniently just off the interstate and near Metropolis attractions, with easy access to gas, restaurants, and Paducah. Some note an unlit access road and a less scenic, truck-stop-adjacent setting.

Related guest reviews

10

JUANITA

Mar 5, 2023

·

Stayed 1 night

Great property and convenient location

8

Lisa

Dec 8, 2022

·

Stayed 1 night

I’ve stayed in a lot of Holiday Inns, they are usually a nicer brand of hotel. The room was clean and nice. Breakfast was good as usual. The staff was nice. The only negative is the pool was a little grungy, and I wouldn’t recommend staying here as a single woman or young females. It is located right on the exit- trucks park and can walk over. I had my husband with me and was glad. I would say if all the holiday inns I have stayed at, this would be my least favorite, but it was still nice.

8

Leah

Dec 29, 2024

·

Stayed 1 night

The parking lot is honestly the worst part of this place. The parking spaces could be a bit bigger to accommodate getting luggage in and out of the car. Otherwise, the hotel isn’t hard to find, close to the instate as well as a good selection of gas stations and restaurants. The room is comfortable and the staff is always friendly. I’ve stayed here 3 times and will continue to stay here for the foreseeable future.

10

Tim

Jul 4, 2025

·

Stayed 1 night

Close to museum

8

Thomas

Nov 25, 2025

·

Stayed 1 night

Well maintained inside and out. Only concern is access road to hotel is unlit and in need of maintenance. Not necessarily the hotels issue, but they should be talking with the city to address.

8

Paul

May 19, 2025

·

Stayed 1 night

Clean, quiet, easy access off interstate. Have stayed there before, and will again.

8

Brenda

Mar 9, 2025

·

Stayed 1 night

Close to casino. Hot shower! Quiet

10

DANIELLE

Dec 6, 2025

·

Stayed 1 night

Location right off the interstate, good stop for an overnight while traveling

10

Regina

Jul 17, 2023

·

Stayed 1 night

Very close to the interstate. Just across the River from Paducah, which has lots of places to shop and eat.

10

Timothy

Nov 22, 2025

·

Stayed 1 night

The hotel is conveniently located at the edge of the bustling city of Metropolis. It’s your normal hotel. The guy that checked me in was pretty friendly.

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Dining

Breakfast is widely liked for being hot and varied, with standouts like cinnamon rolls and plenty of options. Downsides mentioned include occasional shortages or broken machines, average quality at times, and limited choices for certain diets.

Related guest reviews

8

James

Feb 9, 2026

·

Stayed 3 nights

The staff were all very nice and pleasant. Breakfast was very good. Very clean rooms

6

Amy

Apr 22, 2025

·

Stayed 1 night

The breakfast food was limited, unhealthy, cheap and gross. They are very wasteful with unnecessary plastic and other containers. They ask you to bus your own tables.

8

Howard C

Jul 10, 2024

·

Stayed 1 night

The gentleman at the front desk was friendly and quick. So, I rated service as good. Our room was large with a lot of unused space but the bathroom was so tiny it was difficult for one and impossible for two people to be in there at the same time. The shower was not the cleanest with hairs present from the previous tenants. The shower never got hot, just warm at best. The breakfast was OK but nothing special. We were disappointed for the price they charged.

8

Carol

Aug 18, 2024

·

Stayed 1 night

It was fine, the breakfast was the most disappointing since I don’t eat meat and a little more option would have been fantastic. Have your chain a try but that was the part that left me most disappointed since it was a good start but then didn’t finish for a home run

10

Connie

Jul 30, 2024

·

Stayed 1 night

Very nice employees.Great breakfast except the pancakes maker was not working.

8

Maria

Jul 12, 2023

·

Stayed 1 night

Staff was friendly, rooms were clean. Beds were comfy. Had 2 rooms, different size rooms but cost was the same. I was disappointed with breakfast, not the best choices for a hot breakfast

10

Shea

Oct 26, 2025

·

Stayed 2 nights

The breakfast was great and had lots of options. The indoor pool was very clean, and the staff was super friendly!

10

James

Oct 24, 2025

·

Stayed 1 night

I wish every hotel could be this nice. It was clean, quiet, and comfortable. The breakfast was wonderful.

10

Christopher

Apr 5, 2025

·

Stayed 1 night

Check in was smooth, hotel is clean & the breakfast was delicious with many options. The staff at breakfast were very friendly. Didn’t get a chance to use the pool or hot tub as we were not there too long. But if ever in the area I would for sure choose this hotel again.

8

Monica

Oct 3, 2025

·

Stayed 1 night

Comfortable, clean room. Pet friendly. Great hot cinnamon buns for breakfast!

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9	10	11	12
13	14	15	16 $124	17 $97	18 $124	19 $124
20 $86	21 $87	22 $89	23 $90	24 $105	25 $138	26 $138
27 $87	28 $90	29 $90	30 $100

Su	Mo	Tu	We	Th	Fr	Sa
				1 $96	2 $121	3 $122
4 $86	5 $89	6 $89	7 $89	8 $89	9 $138	10 $146
11 $89	12 $89	13 $89	14 $108	15 $97	16	17 $205
18 $76	19 $77	20 $91	21 $101	22 $77	23 $93	24 $128
25 $72	26 $77	27 $77	28 $77	29 $84	30 $145	31 $117

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About this property

Location

Room options

Standard Room

Suite, 1 King Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Suite, 1 King Bed, Jetted Tub

Standard Room, 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications, Accessible, Tub)

Guest reviews

Fabulous

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Holiday Inn Express Metropolis by IHG

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