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Diamond Westlake Suites

US$63
/ night

Avg. for October

Diamond Westlake Suites - Image 1
Diamond Westlake Suites - Room
Diamond Westlake Suites - Room
Diamond Westlake Suites - Pool
Diamond Westlake Suites - Bathroom

Prices for Diamond Westlake Suites

Select dates to see prices and availability

US$63
/ night

Avg. for October

Monthly average prices

Nightly prices at Diamond Westlake Suites average US$56 in the cheapest month (September) and US$68 in the most expensive month (November), based on the last 12 months.

Average nightly price at Diamond Westlake Suites by month, last 12 months (USD)
MonthAverage price
JanuaryUS$67
FebruaryUS$56
MarchUS$61
AprilUS$61
MayUS$58
JuneUS$59
JulyUS$61
AugustUS$61
SeptemberUS$56
OctoberUS$63
NovemberUS$68
DecemberUS$67

Most expensive: November (~US$68)

Cheapest: September (~US$56)

About this property

Enjoy a range of recreational amenities, including outdoor tennis courts, an outdoor pool, and a sauna. Additional amenities at this aparthotel include complimentary wireless internet access, concierge services, and an arcade/game room. Gue...
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  • Parking

  • Airport shuttle

  • Restaurant

  • Swimming pool

  • Business centre

  • Room service

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Location

96 To Ngoc Van Street, Quang An, Quảng An, Hanoi, Vietnam

West Lake (0.1 Miles)

Syrena Shopping Center (0.7 Miles)

Ho Tay Water Park (0.9 Miles)

Trinh Cong Son Walking Street (1.1 Miles)

Rising Sun Park (1.2 Miles)

Lotte Mall Tay Ho (1.4 Miles)


Room options

2 Bedroom Apartment (1 King Bed, 1 Single Bed)

Room details

1 Extra-Large Double Bed
and
1 Single Bed

Sleeps 3

979 ft²

Balcony
Separate Dining Area
Air Conditioning
Heating
Wi-Fi (Free)
Fireplace

1 Bedroom Apartment (1 King Bed)

Room details

1 Extra-Large Double Bed

Sleeps 2

657 ft²

Balcony
Separate Dining Area
Air Conditioning
Heating
Wi-Fi (Free)
Fireplace

Family Room

Room details

1 Extra-Large Double Bed
and
2 Single Beds

Sleeps 4

Separate Dining Area
Air Conditioning
Heating
Wi-Fi (Free)
Fireplace

Villa, 3 Bedrooms, Lake View (1 King Bed, 2 Twin Bed and 1 Single Bed)

Room details

1 Extra-Large Double Bed
and
3× Single Beds

Sleeps 5

1378 ft²

Balcony
Separate Dining Area
Air Conditioning
Heating
Wi-Fi (Free)
Fireplace

Guest reviews of Diamond Westlake Suites

What guests think

AI-generated summary based on recent guest reviews

At Diamond Westlake Suites, travelers highlight very spacious apartment-style units and a quiet West Lake setting away from the Old Quarter, plus family-friendly facilities such as a large pool, sports areas, a shuttle service, and an on-site convenience store.

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Facilities

Great

Cleanliness

Clean

Service

Friendly

Location

Quiet

Was this helpful?

10

Minho

IAN-logo

3 Aug 2026

·

Stayed 3 nights

everything was good for family trip
everything was good for family trip

6

Laura Paloma

IAN-logo

31 Jul 2026

·

Stayed 4 nights

Overall, the experience was average and the property feels somewhat dated compared to newer options in the city. The location is a positive, with pleasant views of West Lake and convenient access to nearby areas. Communication with the front desk was generally quick and responsive when we had questions. However, there were several maintenance and service issues during our stay. The safe in our room was not working, and one of the two air-conditioning units had a thermostat that did not function properly. Housekeeping was also inconsistent; on one occasion, we returned at around 5 PM and found that the room had still not been cleaned. The airport pickup arrangement could have been handled better. While the hotel organized the transfer, the instructions provided were incomplete, making it difficult to locate the driver at the airport and causing a significant delay after arrival. Breakfast was acceptable but unremarkable, with a limited selection compared to other hotels in a similar price range. In summary, Diamond Westlake Suites offers a good location and attractive lake views, but the property would benefit from updates, improved maintenance, and more consistent service standards.
Overall, the experience was average and the property feels somewhat dated compared to newer options in the city. The location is a positive, with pleasant views of West Lake and convenient access to nearby areas. Communication with the front desk was generally quick and responsive when we had questions. However, there were several maintenance and service issues during our stay. The safe in our room was not working, and one of the two air-conditioning units had a thermostat that did not function properly. Housekeeping was also inconsistent; on one occasion, we returned at around 5 PM and found that the room had still not been cleaned. The airport pickup arrangement could have been handled better. While the hotel organized the transfer, the instructions provided were incomplete, making it difficult to locate the driver at the airport and causing a significant delay after arrival. Breakfast was acceptable but unremarkable, with a limited selection compared to other hotels in a similar price range. In summary, Diamond Westlake Suites offers a good location and attractive lake views, but the property would benefit from updates, improved maintenance, and more consistent service standards.

10

SUNG SOO

IAN-logo

13 Jul 2026

·

Stayed 2 nights

very good suit. classic room
very good suit. classic room

10

Tony

IAN-logo

9 Jul 2026

·

Stayed 2 nights

Excellent place with a lot of space. Felt right at home. Area is nice too with lots of shops, food, and natural beauty. Family friendly and friendly for solo travelers like myself. Will definitely stay again.
Excellent place with a lot of space. Felt right at home. Area is nice too with lots of shops, food, and natural beauty. Family friendly and friendly for solo travelers like myself. Will definitely stay again.

6

Katherine

IAN-logo

5 Jul 2026

·

Stayed 1 night

Spacious apartment in large complex with lots of facilities. The whole property is quite dated and feels a bit underloved but the pool was great and the room had everything we needed, including washing machine. Breakfast has plenty of selection but not a fancy buffet. Location is a bit out of the way compared to other westlake options, but grab still quick and easy.
Spacious apartment in large complex with lots of facilities. The whole property is quite dated and feels a bit underloved but the pool was great and the room had everything we needed, including washing machine. Breakfast has plenty of selection but not a fancy buffet. Location is a bit out of the way compared to other westlake options, but grab still quick and easy.

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

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Check-in

Check-out

Check-in from 14:00

Before 12:00


Good to know

Additional policies and info about this property.

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Optional extras

Additional paid services you can request.

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FAQs about Diamond Westlake Suites

Is parking available at the property?

Free self-parking is available on-site, but parking height restrictions apply.


What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6 AM to 10 AM for a fee of approximately VND 250,000 for adults and VND 150,000 for children.


Are pets allowed at the property?

No pets and no service animals are allowed at this property.


What are the standard check-in and check-out times?

Check-in is at 14:00 and check-out is at 12:00. Early or late check-in/check-out may be available upon request, and additional charges may apply.


Is there an airport shuttle service available?

Yes, a roundtrip airport shuttle is provided for a surcharge of VND 800,000 per vehicle (one way) and is available 24 hours. Guests must contact the property 72 hours prior to arrival to arrange the transfer.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific accessibility features may vary, so it is recommended to inquire directly with the property for detailed information.


Where is the property located in relation to key landmarks?

The property is located in the heart of Hanoi, just steps from West Lake and a 4-minute drive from Tran Quoc Pagoda. It is approximately 2.9 miles from Quan Thanh Temple and 3 miles from Ho Chi Minh Mausoleum.


Does the property have a swimming pool?

Yes, there is an outdoor swimming pool available, which is seasonal. Operational hours may vary.


What are the policies for guests staying with children?

Children are welcome at the property. One child aged 4 years old or younger can stay for free when occupying the parent or guardian's room using existing bedding.


What are the policies regarding extra beds and cribs?

Rollaway beds are available for a fee of VND 800,000 per day. Advance request or confirmation may be required for availability.


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Prices for upcoming dates

October 2026
November 2026

Cheaper

Pricier

Average nightly price across deals, with taxes & fees.

Prices in USD for 2 guests, updated daily.



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