Name: Diamond Westlake Suites
Address: 96 To Ngoc Van Street, Quang An, Quảng An, Hanoi, Hanoi (and vicinity), Vietnam, Hanoi, Vietnam
Rating: 8.7

Guest reviews

8.7

Fabulous

Based on 1,725 verified reviews

Who stays here?

Business

18%

Couple

17%

Family

51%

Group

10%

Solo

2%

What guests think

AI-generated summary based on recent guest reviews

At Diamond Westlake Suites, travelers highlight very spacious apartment-style units and a quiet West Lake setting away from the Old Quarter, plus family-friendly facilities such as a large pool, sports areas, a shuttle service, and an on-site convenience store.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Glenda

3 weeks ago

·

Stayed 2 nights

Great location, clean room, breakfast available with good choice, bonus to have swimming pool and other facilities in a large city

10

Justin

30 Jan 2026

·

Stayed 4 nights

Big apartment with 2 bedrooms , living room and kitchen. Beds were comfortable. Washer included in unit. Large swimming pool and playground for kids. Breakfast was excellent with many choices. There are a few restaurants close by. Shuttle runs 3 or 4 times a day to different places near old quarter.

6

David

21 Jan 2026

·

Stayed 6 nights

The staff were particularly unhelpful. We asked the receptionist to help us check in. She would not. Also we inadvertently broke broke the top of a cheap teapot which they charged us almost 15 US dollars We were given only two larger towels and two tiny face towels. We wanted an extra towel to dry dishes in the kitchen. We were told there would be an extra charge. Seeing that we stayed there for six nights we felt that was awfully cheap of them

10

Edwin

4 Jan 2026

·

Stayed 1 night

Very spacious. Ensuite laundry. Kitchen, dining area, living room + bedrooms.

10

Danielle

2 Jan 2026

·

Stayed 2 nights

Wonderful stay at Diamond suites Westlake. The 2 bedroom apartment was clean and comfortable with a nice partial view of the lake from the patio. The whole place felt very secure and quiet. There was even a washing machine and they provided detergent! Golf chipping green, pickleball, pool all on-site, and many other amenities had me wanting to find out how I could live there full-time. Staff were courteous, polite and helpful, we had a late arrival and the check in process was quick and easy. The breakfast was fantastic, eggs made to order, chicken or beef pho, fruit and many other items to satisfy any appetite. Would definitely stay again, even if it is a bit far from the action, grab rides were very inexpensive to get to where you want to go. Highly satisfied with our stay.

96 To Ngoc Van Street, Quang An, Quảng An, Hanoi, Hanoi (and vicinity), Vietnam

Location

A stay at Diamond Westlake Suites places you in the heart of Hanoi, steps from West Lake and a 4-minute drive from Tran Quoc Pagoda. This family-friendly aparthotel is 2.9 mi (4.6 km) from Quan Thanh Temple and 3 mi (4.9 km) from Ho Chi Minh Mausoleum.

West Lake(0.1 Miles)

Syrena Shopping Center(0.7 Miles)

Ho Tay Water Park(0.9 Miles)

Trinh Cong Son Walking Street(1.1 Miles)

Lotte Mall Tay Ho(1.4 Miles)

Tran Quoc Pagoda(2.3 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

Check-in from 14:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Free self-parking is available on-site, but parking height restrictions apply.

A buffet breakfast is available daily from 6 AM to 10 AM for a fee of approximately VND 250,000 for adults and VND 150,000 for children.

No pets and no service animals are allowed at this property.

Check-in is at 14:00 and check-out is at 12:00. Early or late check-in/check-out may be available upon request, and additional charges may apply.

Yes, a roundtrip airport shuttle is provided for a surcharge of VND 800,000 per vehicle (one way) and is available 24 hours. Guests must contact the property 72 hours prior to arrival to arrange the transfer.

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific accessibility features may vary, so it is recommended to inquire directly with the property for detailed information.

The property is located in the heart of Hanoi, just steps from West Lake and a 4-minute drive from Tran Quoc Pagoda. It is approximately 2.9 miles from Quan Thanh Temple and 3 miles from Ho Chi Minh Mausoleum.

Yes, there is an outdoor swimming pool available, which is seasonal. Operational hours may vary.

Children are welcome at the property. One child aged 4 years old or younger can stay for free when occupying the parent or guardian's room using existing bedding.

Rollaway beds are available for a fee of VND 800,000 per day. Advance request or confirmation may be required for availability.

Diamond Westlake Suites

Amenities

Property description

Book on Vio