Hotel Grand Continental Kuala Lumpur

Security personnel efficient, helpful and courteous. Put my luggage into the taxi. Did not expect anything. Very helpful in getting me a taxi by grab all the time. They arranged a limousine for me for 3 hours.Felt sorry gave the person a tip on the last day,who seemed surprised. The reception was good all the time. What I did not like was the toilet was not cleaned properly. The floor had some scraps of toilet paper under the wash basin the whole time, The wash basin was dirty and blocked the whole time. Had to use the shower. The grab rail in the bath was loose and unsafe. The distance from the bed and table so narrow that the chair in between blocked me walking to the window. No proper armchair to relax and read. Room too cramped.

I felt safe there traveling as a woman by myself. The pool is great. The staff were superb. They printed documents for me and assisted me with everything. The person cleaning the rooms stopped what he was doing and helped me with my luggage.

Bad location, food cold, leaking toilet

Good and safe

古いが悪くない。常宿です。