Name: Ascott Kuala Lumpur
Address: No 9 Jalan Pinang, Kuala Lumpur, Malaysia, Kuala Lumpur, Malaysia
Rating: 8.53

Guest reviews

8.5

Fabulous

Based on 4,713 verified reviews

Who stays here?

Business

17%

Couple

10%

Family

58%

Group

11%

Solo

2%

What guests think

AI-generated summary based on recent guest reviews

Across many reviews, Ascott Kuala Lumpur stands out for its central KLCC location and large apartment-style rooms with kitchens, while recurring drawbacks include an outsourced, underwhelming breakfast during renovations and occasional maintenance issues with lifts or air-conditioning.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

Rhett

5 Dec 2025

·

Stayed 1 night

Great pool

10

tony

28 Oct 2025

·

Stayed 4 nights

Room was clean, Staff were all polite and super helpful

10

Alice Ching

21 Oct 2025

·

Stayed 10 nights

Superb stay for family of 4 ppl at the spacious executive 2 bedrooms. We stayed for 10 days traveling around KL. It’s very close to KLCC mall and plenty choices of restaurants nearby. The staffs there are very helpful and friendly. Enough carpark space provided with only RM10 per day. Definitely will come back again.

10

Nadim

27 Sept 2025

·

Stayed 13 nights

Excellent overall.

4

Adrian

26 Sept 2025

·

Stayed 4 nights

1. Key card have to be updated daily to access my room 2. Lifts not working well 3. Walk to next building for breakfast as restaurant in hotel is under renovation 4. Breakfast in the restaurant is mediocre at best 5. AC doesn’t work well. Only turns on 9-10pm

No 9 Jalan Pinang, Kuala Lumpur, Malaysia

Location

With a stay at Ascott Kuala Lumpur, you'll be centrally located in Kuala Lumpur, just a 3-minute walk from Suria KLCC Shopping Centre and 6 minutes by foot from Petronas Twin Towers. This family-friendly aparthotel is 0.4 mi (0.6 km) from KLCC Park and 0.6 mi (0.9 km) from Pavilion Kuala Lumpur.

Kuala Lumpur Convention Centre(0.1 Miles)

Suria KLCC Shopping Centre(0.2 Miles)

Petronas Twin Towers(0.3 Miles)

KLCC Park(0.4 Miles)

Pavilion Kuala Lumpur(0.6 Miles)

Kuala Lumpur Forest Eco Park(0.6 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 15:00 to 00:00

Before 12:00

Security deposit

You'll be required to pay the fully refundable deposit for this property.

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Self parking is available on-site for a fee of MYR 10 per day. Please note that the parking fee does not include in/out privileges, and guests must pay upon each exit of the parking area.

Continental breakfasts are available daily from 7:00 AM to 10:30 AM for a fee of approximately MYR 32 for adults and MYR 32 for children.

Pets are allowed at the property with a fee of MYR 800 per accommodation, per night. Service animals are exempt from this fee.

Check-in time is at 3:00 PM, and check-out time is at 12:00 PM. Early check-in is available for a fee, subject to availability. Guests are encouraged to contact the property at least 24 hours before arrival for check-in instructions.

Airport shuttle services are available for a fee of MYR 275 per vehicle (one-way, maximum occupancy 5). Guests must contact the property 72 hours prior to arrival to arrange the transfer.

The property offers limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. However, guests are advised to contact the property for specific details regarding accessibility features.

The property is centrally located in Kuala Lumpur, just a 3-minute walk from Suria KLCC Shopping Centre and a 6-minute walk from Petronas Twin Towers. It is also close to KLCC Park (0.4 mi) and Pavilion Kuala Lumpur (0.6 mi).

Yes, the property features two outdoor swimming pools. Pool access is available from 8:00 AM to 10:00 PM, and the pools are open seasonally.

Children are welcome at the property. The minimum age for children to stay for free is not specified, so guests are encouraged to contact the property for further details.

The property offers rollaway beds for a fee of MYR 180 per night. Guests should request extra beds in advance as availability is not guaranteed.

Ascott Kuala Lumpur

Amenities

Property description

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