Sandman Signature Sheffield Quays Hotel
US$112
/ night
Avg. for September
Select dates to see prices and availability
US$112
/ night
Avg. for September
Monthly average prices
Nightly prices at Sandman Signature Sheffield Quays Hotel average US$106 in the cheapest month (August) and US$157 in the most expensive month (July), based on the last 12 months.
| Month | Average price |
|---|---|
| January | US$125 |
| February | US$122 |
| March | US$110 |
| April | US$118 |
| May | US$107 |
| June | US$121 |
| July | US$157 |
| August | US$106 |
| September | US$112 |
| October | US$121 |
| November | US$121 |
| December | US$115 |
J
F
M
A
M
J
J
A
Sept · US$112
S
O
N
D
Most expensive: July (~US$157)
Cheapest: August (~US$106)
About this property
Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
Amenities
Take advantage of recreational opportunities offered, including an indoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, a banquet hall, and a vending machine.
Business amenities
Featured amenities include a 24-hour front desk, a safe deposit box at the front desk, and an elevator. Self parking (subject to charges) is available onsite.
Dining
At Sandman Signature Sheffield Quays Hotel, enjoy a satisfying meal at the restaurant. Wrap up your day with a drink at the bar/lounge. Full breakfasts are served on weekdays from 7:00 AM to 10:00 AM and on weekends from 8:00 AM to 11:00 AM for a fee.
Rooms
Stay in one of 128 guestrooms featuring flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Bathrooms have shower/tub combinations and complimentary toiletries.
Location
With a stay at Sandman Signature Sheffield Quays Hotel in Sheffield, you'll be near the airport, within a 10-minute walk of Ponds Forge International Sports Centre and Sheffield Hallam University. This hotel is 0.8 mi (1.2 km) from Crucible Theatre and 1.5 mi (2.4 km) from University of Sheffield.
What's nearby
Sheffield and Tinsley Canal Trail(0.1 Miles)
National Videogame Museum(0.4 Miles)
Ponds Forge International Sports Centre(0.4 Miles)
O2 Academy(0.5 Miles)
Sheffield Hallam University(0.5 Miles)
Lyceum(0.6 Miles)
Sheffield Cathedral(0.6 Miles)
Crucible Theatre(0.6 Miles)
Paradise Square(0.6 Miles)
Sheffield Winter Garden(0.6 Miles)
Graves Art Gallery(0.7 Miles)
Peace Gardens(0.7 Miles)
Millennium Gallery(0.7 Miles)
Sheffield City Hall(0.7 Miles)
Kelham Island Museum(0.8 Miles)
The nearest major airport is Doncaster (DSA-Sheffield)(23.8 Miles)
Parking
Restaurant
Swimming pool
Non-smoking rooms
Dry cleaning
Housekeeping
Location
2 Furnival Road, Sheffield District, England, United Kingdom
Sheffield and Tinsley Canal Trail (0.1 Miles)
National Videogame Museum (0.4 Miles)
Ponds Forge International Sports Centre (0.4 Miles)
O2 Academy (0.5 Miles)
Sheffield Hallam University (0.5 Miles)
Lyceum (0.6 Miles)
Guest reviews
8.2
Very good
Based on 1,701 verified reviews
Who stays here?
Business
26%
Couple
34%
Family
24%
Group
10%
Solo
4%
What guests think
AI-generated summary based on recent guest reviews
At Sandman Signature Sheffield Quays Hotel, guests highlight refurbished, modern rooms and friendly staff, while noting renovation works that can limit facilities, affect dining and create daytime noise; many also appreciate the quayside location with parking, gym and pool access.
Read moreWas this helpful?
What guests think
At Sandman Signature Sheffield Quays Hotel, guests highlight refurbished, modern rooms and friendly staff, while noting renovation works that can limit facilities, affect dining and create daytime noise; many also appreciate the quayside location with parking, gym and pool access.
Refitted rooms are generally spacious and comfortable, though several mention no air conditioning, warm temperatures, dim lighting, or occasional noise from events or lifts. Leisure facilities are popular, with a large gym and pool, but feedback varies on water temperature, cleanliness, and crowding due to shared public access. Breakfast and dining are inconsistent, and bar/restaurant closures during refurbishment are common; on-site parking typically carries a fee. Expect a modernising stay with helpful service and good amenities, tempered by intermittent disruption.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
Large, well equipped gym and a pool with sauna/steam are highlights, but some areas feel dated or dirty, and occasional closures or crowding occur. On-site parking is available for a fee.
Related guest reviews
10
Colin
25 Sept 2025
·
Stayed 1 night
Hotel is about a change to Sandman. It is just about finished with the refurb and is excellent. Gym is huge and well equipped. Pool and sauna are great too.
Hotel is about a change to Sandman. It is just about finished with the refurb and is excellent. Gym is huge and well equipped. Pool and sauna are great too.
6
Christopher
12 Jul 2025
·
Stayed 1 night
The room was nice however had no Aircon, and it looked like it was a recently refurbished room so not likely to receive it, it did have a fantastic but that does no good when the weather is as hot as it is. Hotel going through some refurbishment so I am sure things will be better when completed, couldn't get breakfast as had an early start on the Saturday we checked out as it started at 8am and we had to be out at 7.30am which was disappointing. Most disappointing was the leisure facilities like the pool - it was really grotty , showers stank of drains and the pool didn't seem sanitary , not sure how often chlorine levels etc are checked but I don't think it was regular. Hope this is refurbished too. Gym was good though with new equipment and decent Aircon.
The room was nice however had no Aircon, and it looked like it was a recently refurbished room so not likely to receive it, it did have a fantastic but that does no good when the weather is as hot as it is. Hotel going through some refurbishment so I am sure things will be better when completed, couldn't get breakfast as had an early start on the Saturday we checked out as it started at 8am and we had to be out at 7.30am which was disappointing. Most disappointing was the leisure facilities like the pool - it was really grotty , showers stank of drains and the pool didn't seem sanitary , not sure how often chlorine levels etc are checked but I don't think it was regular. Hope this is refurbished too. Gym was good though with new equipment and decent Aircon.
10
Olude Femi
4 May 2025
·
Stayed 1 night
The hotel swimming pool was heated and the length of the pool was decent. I was able to get some lengths with the front-crawl done. Other facilities like the sauna and Turkish baths were also in good condition. I had dinner at Grazie, an Italian restaurant 4mins away which I order viaveezu (the former city-taxi app). The hotel is centrally located and the city center is a skip, a jump and a hop away
The hotel swimming pool was heated and the length of the pool was decent. I was able to get some lengths with the front-crawl done. Other facilities like the sauna and Turkish baths were also in good condition. I had dinner at Grazie, an Italian restaurant 4mins away which I order viaveezu (the former city-taxi app). The hotel is centrally located and the city center is a skip, a jump and a hop away
8
Kirsty
10 Mar 2025
·
Stayed 2 nights
Lovely refurbished bedroom with good amenities (when you find the hairdryer by lifting up the desk!), great to have a fridge in the room. Friendly and helpful Reception staff and friendly Breakfast staff. The hotel is an easy walk to Ponds Forge swimming pool which was the reason for our stay. We would have liked breakfast to start a bit earlier than 8a.m. at the weekends as it meant my daughter could not have breakfast before she had to be at Ponds Forge for warm up. We were a bit disappointed with breakfast itself - mushrooms looked destroyed, limited cereal choices, sachets of sauce (not main brand), only scrambled eggs available. One of our party would have liked poached egg, another would have loved pancakes or muffins. Not really worth the money for breakfast. Restaurant and bar were closed for refurbishment which we were told about and didn't mind - maybe the breakfast will improve as well. The newly refurbished gym was a big hit but the changing rooms and pool and steam room were dirty.
Lovely refurbished bedroom with good amenities (when you find the hairdryer by lifting up the desk!), great to have a fridge in the room. Friendly and helpful Reception staff and friendly Breakfast staff. The hotel is an easy walk to Ponds Forge swimming pool which was the reason for our stay. We would have liked breakfast to start a bit earlier than 8a.m. at the weekends as it meant my daughter could not have breakfast before she had to be at Ponds Forge for warm up. We were a bit disappointed with breakfast itself - mushrooms looked destroyed, limited cereal choices, sachets of sauce (not main brand), only scrambled eggs available. One of our party would have liked poached egg, another would have loved pancakes or muffins. Not really worth the money for breakfast. Restaurant and bar were closed for refurbishment which we were told about and didn't mind - maybe the breakfast will improve as well. The newly refurbished gym was a big hit but the changing rooms and pool and steam room were dirty.
8
Christie
2 Oct 2025
·
Stayed 1 night
The bedroom was really clean and modern. I was disappointed to have to pay £8 for parking and we met some disgruntled people at the shared spa but overall, it was good value for money.
The bedroom was really clean and modern. I was disappointed to have to pay £8 for parking and we met some disgruntled people at the shared spa but overall, it was good value for money.
10
Rachael
1 Sept 2025
·
Stayed 3 nights
Lovely hotel, current refurbishment didn’t disrupt our stay. Rooms very modern and clean. Bed linens were very nice a soft, given to a good nights sleep along with the blackout curtains. Access to gym, steam room and pool was bonus.
Lovely hotel, current refurbishment didn’t disrupt our stay. Rooms very modern and clean. Bed linens were very nice a soft, given to a good nights sleep along with the blackout curtains. Access to gym, steam room and pool was bonus.
10
Jane
31 Oct 2024
·
Stayed 3 nights
Lovely hotel with well appointed and comfortable rooms. It has a nice leisure centre with gym, sauna, steam room and a 20m pool. The pool is lovely but very warm for actually swimming lengths. Parking is easy and it’s a 10 minute walk to town.
Lovely hotel with well appointed and comfortable rooms. It has a nice leisure centre with gym, sauna, steam room and a 20m pool. The pool is lovely but very warm for actually swimming lengths. Parking is easy and it’s a 10 minute walk to town.
8
Natalie Y.
16 Oct 2025
·
Stayed 1 night
The Hotel Spa was a leisure center for the public, I think that should be mentioned. It was nice but very busy like a gym normally is. The room was new renovated, the staff was accommodating and I would recommend. the breakfast was weird bland food. the coffee was really poor quality.
The Hotel Spa was a leisure center for the public, I think that should be mentioned. It was nice but very busy like a gym normally is. The room was new renovated, the staff was accommodating and I would recommend. the breakfast was weird bland food. the coffee was really poor quality.
10
Sophie
21 Jul 2025
·
Stayed 2 nights
Really lovely hotel, clean, modern rooms, massive bathroom, good pool / sauna and steam room. Would definitely recommend, and would stay here again
Really lovely hotel, clean, modern rooms, massive bathroom, good pool / sauna and steam room. Would definitely recommend, and would stay here again
6
So Yi
28 Dec 2025
·
Stayed 1 night
The room is fine and we enjoy the pool the most. Need to pay £10 parking fee.
The room is fine and we enjoy the pool the most. Need to pay £10 parking fee.
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Many guests find rooms clean, but recurring issues include bathroom odors or hair, missed replenishment, and rooms not cleaned or ready; leisure changing areas are sometimes dirty.
Related guest reviews
6
Christopher
12 Jul 2025
·
Stayed 1 night
The room was nice however had no Aircon, and it looked like it was a recently refurbished room so not likely to receive it, it did have a fantastic but that does no good when the weather is as hot as it is. Hotel going through some refurbishment so I am sure things will be better when completed, couldn't get breakfast as had an early start on the Saturday we checked out as it started at 8am and we had to be out at 7.30am which was disappointing. Most disappointing was the leisure facilities like the pool - it was really grotty , showers stank of drains and the pool didn't seem sanitary , not sure how often chlorine levels etc are checked but I don't think it was regular. Hope this is refurbished too. Gym was good though with new equipment and decent Aircon.
The room was nice however had no Aircon, and it looked like it was a recently refurbished room so not likely to receive it, it did have a fantastic but that does no good when the weather is as hot as it is. Hotel going through some refurbishment so I am sure things will be better when completed, couldn't get breakfast as had an early start on the Saturday we checked out as it started at 8am and we had to be out at 7.30am which was disappointing. Most disappointing was the leisure facilities like the pool - it was really grotty , showers stank of drains and the pool didn't seem sanitary , not sure how often chlorine levels etc are checked but I don't think it was regular. Hope this is refurbished too. Gym was good though with new equipment and decent Aircon.
6
Heather
28 Aug 2025
·
Stayed 1 night
I arrived at 3:30pm. There was only one member of staff visible on the front desk and he was having a nightmare time. The computer system was being very slow and the card machine wasn’t working. This meant that there was a queue of people waiting to check in. Once I had made it to my room, I saw it hadn’t been cleaned (unmade beds, litter on floor & desktop and full bins), I called down and spoke to the same man who was most apologetic. I asked if i could at least have some refreshments sent up as the tray was completely empty and he came up himself to bring me a coffee which I was most grateful for. It seems this man was doing the job of at least 4 people. My room was eventually cleaned whilst I was out at a concert. The room itself was very clean and the bed was comfortable.
I arrived at 3:30pm. There was only one member of staff visible on the front desk and he was having a nightmare time. The computer system was being very slow and the card machine wasn’t working. This meant that there was a queue of people waiting to check in. Once I had made it to my room, I saw it hadn’t been cleaned (unmade beds, litter on floor & desktop and full bins), I called down and spoke to the same man who was most apologetic. I asked if i could at least have some refreshments sent up as the tray was completely empty and he came up himself to bring me a coffee which I was most grateful for. It seems this man was doing the job of at least 4 people. My room was eventually cleaned whilst I was out at a concert. The room itself was very clean and the bed was comfortable.
2
Anna
10 Jul 2024
·
Stayed 1 night
Good service, great leisure facility but why no one bothered to change the linens is beyond me. Sweat was easily sensed and bathroom was not cleaned- have shown the picture of left open shampoos and razors in the bath indicating it was not cleaned after previous guest. I can’t imagine why would I chose that accommodation again if that’s how cleaning and gl hygiene is approach at the Quays.
Good service, great leisure facility but why no one bothered to change the linens is beyond me. Sweat was easily sensed and bathroom was not cleaned- have shown the picture of left open shampoos and razors in the bath indicating it was not cleaned after previous guest. I can’t imagine why would I chose that accommodation again if that’s how cleaning and gl hygiene is approach at the Quays.
8
Wendy
13 Aug 2025
·
Stayed 1 night
I came back from work to find my room was not cleaned and no trays and coffee in my room
I came back from work to find my room was not cleaned and no trays and coffee in my room
6
Jonathan
7 Dec 2025
·
Stayed 1 night
Lovely hotel nice and modern. Location is ok. Very pleased that they accommodated our request for a quiet room on night floor. Big comfy bed but the pillows are horrendous like sleeping on a sack of potatoes. Sore neck the day after. Also the bathroom smelt really bad so we had to request some air freshener which we had to keep spraying constantly. They informed that they knew about the issues so I wonder why they still put people in smelly rooms?
Lovely hotel nice and modern. Location is ok. Very pleased that they accommodated our request for a quiet room on night floor. Big comfy bed but the pillows are horrendous like sleeping on a sack of potatoes. Sore neck the day after. Also the bathroom smelt really bad so we had to request some air freshener which we had to keep spraying constantly. They informed that they knew about the issues so I wonder why they still put people in smelly rooms?
8
Claire
30 Dec 2025
·
Stayed 2 nights
Room spotless and staff friendly and responsive. Breakfast good, but could have been warmer. Bar and evening meal excellent.
Room spotless and staff friendly and responsive. Breakfast good, but could have been warmer. Bar and evening meal excellent.
10
Platinum People
26 Oct 2025
·
Stayed 1 night
Brilliant reception. Room v clean and modern.
Brilliant reception. Room v clean and modern.
6
Shirley
17 Feb 2025
·
Stayed 1 night
Staff were friendly, bed was comfortable, the room was quiet and breakfast was excellent. Parking was easy and location central. However there were a few issues that reduced my overall comfort and enjoyment. Firstly, there was no big, central light, just dim lamps. In this half-light, the room appeared clean but then we found litter from a previous guest in a drawer. But the worst thing was the shower, which was obviously blocked and flooded our bathroom. Staff said it was a ‘big job’ to remove the shower plug cover to clear any blockage and offered us a room change instead! Why would a hotel have difficult to remove/clean shower plugs? This made me question how thorough the daily clean must be. We declined the room change as we were leaving the next day. The pool was nice, but the steam room was grotty and in need of an update. I expect better than this for the price.
Staff were friendly, bed was comfortable, the room was quiet and breakfast was excellent. Parking was easy and location central. However there were a few issues that reduced my overall comfort and enjoyment. Firstly, there was no big, central light, just dim lamps. In this half-light, the room appeared clean but then we found litter from a previous guest in a drawer. But the worst thing was the shower, which was obviously blocked and flooded our bathroom. Staff said it was a ‘big job’ to remove the shower plug cover to clear any blockage and offered us a room change instead! Why would a hotel have difficult to remove/clean shower plugs? This made me question how thorough the daily clean must be. We declined the room change as we were leaving the next day. The pool was nice, but the steam room was grotty and in need of an update. I expect better than this for the price.
6
Ian
11 Aug 2025
·
Stayed 1 night
Check in - Told had to pay for parking, wasn't mentioned when booking on hotels.com. Receptionist then gave for free. Hotel was been refurbished, which again wasn't mentioned on booking. Bar - Again been refurbished and not mentioned when booking Rooms - Hairs all around the bathroom Breakfast - was ok
Check in - Told had to pay for parking, wasn't mentioned when booking on hotels.com. Receptionist then gave for free. Hotel was been refurbished, which again wasn't mentioned on booking. Bar - Again been refurbished and not mentioned when booking Rooms - Hairs all around the bathroom Breakfast - was ok
10
Martyn
30 Sept 2025
·
Stayed 1 night
Immaculate room, freshly renovated. Handy for the city and tram stops.
Immaculate room, freshly renovated. Handy for the city and tram stops.
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Refurbished rooms are modern, spacious and comfortable with some balconies and quayside views; however, multiple reviews note no air conditioning, warm rooms, dim lighting, thin walls, lift or event noise, and patchy Wi-Fi.
Related guest reviews
8
Jeet
11 Feb 2025
·
Stayed 1 night
The rooms are lovely after the refurb. However I found the lighting very low. There was no main light. They're trying to create a mood lighting room. I would have liked the option for a main light. No AC! The electric heater was too small for the large room. The gym looks brand new. Well equipped and a good place to train. The pool and steam room have seen better days. The food menu seemed a little pricey to me. Overall, nice improvements and I would stay again at the right price.
The rooms are lovely after the refurb. However I found the lighting very low. There was no main light. They're trying to create a mood lighting room. I would have liked the option for a main light. No AC! The electric heater was too small for the large room. The gym looks brand new. Well equipped and a good place to train. The pool and steam room have seen better days. The food menu seemed a little pricey to me. Overall, nice improvements and I would stay again at the right price.
10
Rachel
12 Aug 2024
·
Stayed 1 night
My husband and I are regulars at this hotel, but on this occasion, we introduced it to our friends for a joint stay. We were so pleased they felt the same! It’s situated in a great location- it feels like another world away from the city with its tranquil quayside and narrow boats but it’s still a walkable distance away. We were aware of renovations going on but there was very little sign of them over the weekend. The rooms were great with a decking/ balcony and garden table with chairs overlooking the quay. A fridge in the room would have been an added bonus but we managed ok. We utilised the gym and swimming pool to the max- there was some great equipment on offer and helpful staff. We are locally ( True Loves) on the quayside for pizza, which always has a home from home vibe. However, we had breakfast at the hotel, which was great value for money. It catered for vegans, vegetarians and the meat eaters in our party, with plenty of choice. The staff were attentive and the view was wonderful. We will definitely be returning.
My husband and I are regulars at this hotel, but on this occasion, we introduced it to our friends for a joint stay. We were so pleased they felt the same! It’s situated in a great location- it feels like another world away from the city with its tranquil quayside and narrow boats but it’s still a walkable distance away. We were aware of renovations going on but there was very little sign of them over the weekend. The rooms were great with a decking/ balcony and garden table with chairs overlooking the quay. A fridge in the room would have been an added bonus but we managed ok. We utilised the gym and swimming pool to the max- there was some great equipment on offer and helpful staff. We are locally ( True Loves) on the quayside for pizza, which always has a home from home vibe. However, we had breakfast at the hotel, which was great value for money. It catered for vegans, vegetarians and the meat eaters in our party, with plenty of choice. The staff were attentive and the view was wonderful. We will definitely be returning.
8
Joanna
27 Aug 2025
·
Stayed 2 nights
Room was excellent, can get hot at night but fans are provided and do a great job. Breakfast was alright but limited options. There could be more bakery options instead of just muffins and croissants. But Genuinely hotel is favours and staff are great !
Room was excellent, can get hot at night but fans are provided and do a great job. Breakfast was alright but limited options. There could be more bakery options instead of just muffins and croissants. But Genuinely hotel is favours and staff are great !
8
Duncan
23 Jun 2024
·
Stayed 1 night
Wi-Fi kept coming and going! Not a lot of signs to recycle in rooms
Wi-Fi kept coming and going! Not a lot of signs to recycle in rooms
6
Nicola
15 Apr 2024
·
Stayed 1 night
The hotel looks nice. Lovely big bed. The setting over the quays is good. However I don’t agree with £8 charge for parking if booking through an agent, free if direct. The walls are paper thin. I heard EVERYTHING from the couple above. I had no sleep. TV would be better if it was actually a smart TV as was advertised. I would give it 3 stars.
The hotel looks nice. Lovely big bed. The setting over the quays is good. However I don’t agree with £8 charge for parking if booking through an agent, free if direct. The walls are paper thin. I heard EVERYTHING from the couple above. I had no sleep. TV would be better if it was actually a smart TV as was advertised. I would give it 3 stars.
10
J
13 Dec 2024
·
Stayed 1 night
Part way through a fabulous refurbishment. The bedrooms are very smartly decorated and furnished, luxury bathrooms. I was very impressed for my first stay at this hotel in Sheffield, I stay reasonably often in the city and will be back
Part way through a fabulous refurbishment. The bedrooms are very smartly decorated and furnished, luxury bathrooms. I was very impressed for my first stay at this hotel in Sheffield, I stay reasonably often in the city and will be back
6
Helen
29 Nov 2025
·
Stayed 2 nights
Room was very comfortable and clean but lift was noisy at night
Room was very comfortable and clean but lift was noisy at night
6
Emma
23 Nov 2025
·
Stayed 1 night
The room was lovely, but there was an event on and extremely loud music until midnight which felt like it was coming through into the room.
The room was lovely, but there was an event on and extremely loud music until midnight which felt like it was coming through into the room.
6
Sarah
3 Aug 2025
·
Stayed 3 nights
We booked a junior suite and it was a lovely big room. It had a kettle, fridge and Nespresso coffee machine (new style pods). Lovely comfy bed, great shower, large bathroom. Stayed 3 nights while attending the Tramlines festival. Parking easy, £8 a night which was good rate. Used the leisure club for a swim, great looking gym available which I did not use. Overall a great stay. Few minor niggles, housekeeping kept running out of coffee pods and had to keep asking reception, fridge was very cold, froze the few bits we had in their, tried to alter the temperature but did not work. Feedback passed on to reception. Biggest issue and why only 3 stars is no air conditioning. We had windows that could be opened a fraction, and a fan which we had on full the whole time we were in the room, but that was not enough, the room was very hot overnight and made it difficult to sleep. It was approx. 20-22 degrees during the day and 16 degrees at night.
We booked a junior suite and it was a lovely big room. It had a kettle, fridge and Nespresso coffee machine (new style pods). Lovely comfy bed, great shower, large bathroom. Stayed 3 nights while attending the Tramlines festival. Parking easy, £8 a night which was good rate. Used the leisure club for a swim, great looking gym available which I did not use. Overall a great stay. Few minor niggles, housekeeping kept running out of coffee pods and had to keep asking reception, fridge was very cold, froze the few bits we had in their, tried to alter the temperature but did not work. Feedback passed on to reception. Biggest issue and why only 3 stars is no air conditioning. We had windows that could be opened a fraction, and a fan which we had on full the whole time we were in the room, but that was not enough, the room was very hot overnight and made it difficult to sleep. It was approx. 20-22 degrees during the day and 16 degrees at night.
10
Martyn
30 Sept 2025
·
Stayed 1 night
Immaculate room, freshly renovated. Handy for the city and tram stops.
Immaculate room, freshly renovated. Handy for the city and tram stops.
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Staff are frequently praised as friendly, helpful and quick to resolve issues, though check-in can be slow with queues and a few reports of rudeness or poor communication, plus an unexpected refundable deposit.
Related guest reviews
6
Caroline
25 Feb 2024
·
Stayed 2 nights
Looks lovely on arrival. However that's where things start to slip. Check in was slow, receptionist not easy to understand and didn't really know what she was charging me. Was shocked to be told there was a £50 deposit to pay, hadn't budgeted for that. We had room 321 right opposite the lift which was noisy all night. Pillows were far too soft I asked if they had other (like other hotels) but the answer was no! Preston paid for a dinner deal but it seems reception and the restaurant don't share the same info, felt I was having to tell them what services they offered all the time. If I was in a Premier Inn with their Good night guarantee I would have asked for it. I wasn't impressed for over £350 for 2 nights b&b
Looks lovely on arrival. However that's where things start to slip. Check in was slow, receptionist not easy to understand and didn't really know what she was charging me. Was shocked to be told there was a £50 deposit to pay, hadn't budgeted for that. We had room 321 right opposite the lift which was noisy all night. Pillows were far too soft I asked if they had other (like other hotels) but the answer was no! Preston paid for a dinner deal but it seems reception and the restaurant don't share the same info, felt I was having to tell them what services they offered all the time. If I was in a Premier Inn with their Good night guarantee I would have asked for it. I wasn't impressed for over £350 for 2 nights b&b
6
Heather
28 Aug 2025
·
Stayed 1 night
I arrived at 3:30pm. There was only one member of staff visible on the front desk and he was having a nightmare time. The computer system was being very slow and the card machine wasn’t working. This meant that there was a queue of people waiting to check in. Once I had made it to my room, I saw it hadn’t been cleaned (unmade beds, litter on floor & desktop and full bins), I called down and spoke to the same man who was most apologetic. I asked if i could at least have some refreshments sent up as the tray was completely empty and he came up himself to bring me a coffee which I was most grateful for. It seems this man was doing the job of at least 4 people. My room was eventually cleaned whilst I was out at a concert. The room itself was very clean and the bed was comfortable.
I arrived at 3:30pm. There was only one member of staff visible on the front desk and he was having a nightmare time. The computer system was being very slow and the card machine wasn’t working. This meant that there was a queue of people waiting to check in. Once I had made it to my room, I saw it hadn’t been cleaned (unmade beds, litter on floor & desktop and full bins), I called down and spoke to the same man who was most apologetic. I asked if i could at least have some refreshments sent up as the tray was completely empty and he came up himself to bring me a coffee which I was most grateful for. It seems this man was doing the job of at least 4 people. My room was eventually cleaned whilst I was out at a concert. The room itself was very clean and the bed was comfortable.
10
Stephen
27 Aug 2025
·
Stayed 1 night
Refurbishment is still in progress , the completed parts are excellent and there is minimal disruption during stay due to refurb. Breakfast was great, nothing was too much trouble.Friendly and helpful staff throughout.
Refurbishment is still in progress , the completed parts are excellent and there is minimal disruption during stay due to refurb. Breakfast was great, nothing was too much trouble.Friendly and helpful staff throughout.
2
Claire
27 Oct 2025
·
Stayed 1 night
Rude staff, had run out of breakfast items by 7:45, room not prepared properly. Meals at dinner arrived at different times. Not worth the cost.
Rude staff, had run out of breakfast items by 7:45, room not prepared properly. Meals at dinner arrived at different times. Not worth the cost.
8
Ronald
31 Mar 2024
·
Stayed 2 nights
The staff were friendly, efficient and very helpful. The minor issues we approached them with were dealt with promptly. We felt very welcome.
The staff were friendly, efficient and very helpful. The minor issues we approached them with were dealt with promptly. We felt very welcome.
8
kenneth
1 Dec 2025
·
Stayed 1 night
Room was not the one I booked on hotels.com. The staff were great and changed it straight away. Used all the facilities, bar and restaurant for breakfast. Had a great stay.
Room was not the one I booked on hotels.com. The staff were great and changed it straight away. Used all the facilities, bar and restaurant for breakfast. Had a great stay.
2
Isabel
27 May 2023
·
Stayed 2 nights
Check in was awful. Staff rude and unfriendly. Website claimed check in was at 3 but had to wait until 4:15 as rooms were somehow not ready yet. Charged us for a night we did not stay and were not given any refund.
Check in was awful. Staff rude and unfriendly. Website claimed check in was at 3 but had to wait until 4:15 as rooms were somehow not ready yet. Charged us for a night we did not stay and were not given any refund.
8
Deborah
11 Oct 2025
·
Stayed 1 night
Staff were lovely Location was great for what we wanted Breakfast was lush Great night sleeps Only downside was over half an hour to check in
Staff were lovely Location was great for what we wanted Breakfast was lush Great night sleeps Only downside was over half an hour to check in
10
Marcus
22 Oct 2025
·
Stayed 1 night
The staff are polite and incredibly helpful. Food was great priced right Did I mention how helpful the staff were
The staff are polite and incredibly helpful. Food was great priced right Did I mention how helpful the staff were
10
uzma
12 May 2024
·
Stayed 1 night
The staff are always amazing specially reception staff and the breakfast bar staff always cheerful and welcoming.
The staff are always amazing specially reception staff and the breakfast bar staff always cheerful and welcoming.
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Quayside setting within walking distance (about 10-15 minutes) of the city centre and Ponds Forge; some find the immediate area run-down or quiet with occasional traffic noise. Parking is straightforward.
Related guest reviews
4
Sukhdev
26 Aug 2025
·
Stayed 1 night
Middle of nowhere
Middle of nowhere
8
Iain
1 Jun 2025
·
Stayed 3 nights
The hotel was under refurbishment and the bar and restaurant were both closed. I was not informed of this until late on in the booking when rooms in alternative hotels were expensive. The quays area is quite unappealing and boy racers speeding up and down the road on a night is a distraction too
The hotel was under refurbishment and the bar and restaurant were both closed. I was not informed of this until late on in the booking when rooms in alternative hotels were expensive. The quays area is quite unappealing and boy racers speeding up and down the road on a night is a distraction too
8
Lesley
31 Mar 2025
·
Stayed 2 nights
We stayed here to visit our daughter who lives in Kelham Island and it was very convenient for that. Good sized car park too. Room spacious with a really good bathroom
We stayed here to visit our daughter who lives in Kelham Island and it was very convenient for that. Good sized car park too. Room spacious with a really good bathroom
10
Jane
31 Oct 2024
·
Stayed 3 nights
Lovely hotel with well appointed and comfortable rooms. It has a nice leisure centre with gym, sauna, steam room and a 20m pool. The pool is lovely but very warm for actually swimming lengths. Parking is easy and it’s a 10 minute walk to town.
Lovely hotel with well appointed and comfortable rooms. It has a nice leisure centre with gym, sauna, steam room and a 20m pool. The pool is lovely but very warm for actually swimming lengths. Parking is easy and it’s a 10 minute walk to town.
10
kim
6 Jul 2025
·
Stayed 1 night
Lovely hotel, friendly staff and very central, easy walking distance to the quays and the city centre. Would stay again.
Lovely hotel, friendly staff and very central, easy walking distance to the quays and the city centre. Would stay again.
10
Lee
7 Jun 2023
·
Stayed 1 night
Lovely stay - hotel in decent condition, good location to city centre. Just shame overnight parking charge of £8 for 24hrs is not included in the stay for guests. There is however a secure long stay car park next door for £3.50!
Lovely stay - hotel in decent condition, good location to city centre. Just shame overnight parking charge of £8 for 24hrs is not included in the stay for guests. There is however a secure long stay car park next door for £3.50!
8
David
9 Jan 2023
·
Stayed 19,365 nights
Pleasantly surprised - very good hotel in a convenient and picturesque location
Pleasantly surprised - very good hotel in a convenient and picturesque location
8
Katharine
4 Aug 2025
·
Stayed 1 night
Good location for Ponds Forge
Good location for Ponds Forge
8
ANTHONY
4 Jun 2025
·
Stayed 2 nights
In a nice quiet location, away from the hustle and bustle of the city centre.
In a nice quiet location, away from the hustle and bustle of the city centre.
10
Martyn
30 Sept 2025
·
Stayed 1 night
Immaculate room, freshly renovated. Handy for the city and tram stops.
Immaculate room, freshly renovated. Handy for the city and tram stops.
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Breakfast feedback ranges from great selection to lukewarm items and broken coffee machines; evening dining is mixed. Bar and restaurant are often closed during refurbishment, though staff suggest nearby options.
Related guest reviews
10
Hannah
4 May 2025
·
Stayed 1 night
We had a lovely two night stay here. Staff were friendly and very helpful. The bar/restaurant was closed due to refurbishment but the front of house staff were able to recommend local places to eat. The room was clean and comfortable. We used the swimming pool, steam room and sauna during our stay. Breakfast was nice, had a few options to choose from. The car park was good and plenty of spaces when we arrived. Will definitely be staying again.
We had a lovely two night stay here. Staff were friendly and very helpful. The bar/restaurant was closed due to refurbishment but the front of house staff were able to recommend local places to eat. The room was clean and comfortable. We used the swimming pool, steam room and sauna during our stay. Breakfast was nice, had a few options to choose from. The car park was good and plenty of spaces when we arrived. Will definitely be staying again.
8
David
24 Apr 2025
·
Stayed 1 night
Great room; large and modern with comfortable bed. Good leisure facilities available. Unfortunately, during our stay there were no restaurant or bar service available due to ongoing refurbishments. We would stay again.
Great room; large and modern with comfortable bed. Good leisure facilities available. Unfortunately, during our stay there were no restaurant or bar service available due to ongoing refurbishments. We would stay again.
8
Beverly
7 Dec 2025
·
Stayed 1 night
All good apart from breakfast cheap bread pastries coffee machine not working
All good apart from breakfast cheap bread pastries coffee machine not working
8
Natalie Y.
16 Oct 2025
·
Stayed 1 night
The Hotel Spa was a leisure center for the public, I think that should be mentioned. It was nice but very busy like a gym normally is. The room was new renovated, the staff was accommodating and I would recommend. the breakfast was weird bland food. the coffee was really poor quality.
The Hotel Spa was a leisure center for the public, I think that should be mentioned. It was nice but very busy like a gym normally is. The room was new renovated, the staff was accommodating and I would recommend. the breakfast was weird bland food. the coffee was really poor quality.
2
Claire
27 Oct 2025
·
Stayed 1 night
Rude staff, had run out of breakfast items by 7:45, room not prepared properly. Meals at dinner arrived at different times. Not worth the cost.
Rude staff, had run out of breakfast items by 7:45, room not prepared properly. Meals at dinner arrived at different times. Not worth the cost.
8
Jessica
24 Jul 2024
·
Stayed 1 night
Hotel was all fine, they are in the process of refurbishing it- we had an old style room so it was slightly tired but who cares. Comfortable and clean. The pool was also a bit tired but good size and very nice to have sauna and steam. Changing room showers should be next on the upgrade list! Restaurant was poor. Menu like going back to the 90s (deep dish pizza?) Very unimaginative. No wonder there wasn’t anyone else there! Service was still very slow though- despite having no other customers, our server was not attentive. I’m sure we would have ordered way more drinks etc if she’d only been more present. Breakfast, on the other hand, was GREAT. lovely attentive staff and good selection of food. Thanks
Hotel was all fine, they are in the process of refurbishing it- we had an old style room so it was slightly tired but who cares. Comfortable and clean. The pool was also a bit tired but good size and very nice to have sauna and steam. Changing room showers should be next on the upgrade list! Restaurant was poor. Menu like going back to the 90s (deep dish pizza?) Very unimaginative. No wonder there wasn’t anyone else there! Service was still very slow though- despite having no other customers, our server was not attentive. I’m sure we would have ordered way more drinks etc if she’d only been more present. Breakfast, on the other hand, was GREAT. lovely attentive staff and good selection of food. Thanks
8
Claire
30 Dec 2025
·
Stayed 2 nights
Room spotless and staff friendly and responsive. Breakfast good, but could have been warmer. Bar and evening meal excellent.
Room spotless and staff friendly and responsive. Breakfast good, but could have been warmer. Bar and evening meal excellent.
8
Rachel
26 May 2025
·
Stayed 1 night
What let the hotel down was we had communicated the day before but when we arrived check in was slow and the bar and restaurant was shut!! The rooms are lovely and so clean and comfortable. Breakfast good value for money some pastries would be nice.
What let the hotel down was we had communicated the day before but when we arrived check in was slow and the bar and restaurant was shut!! The rooms are lovely and so clean and comfortable. Breakfast good value for money some pastries would be nice.
10
sandra
30 Mar 2025
·
Stayed 2 nights
The room was amazing and comfortable. There was refurbishment going on while we were there but the was not any disturbance of noise. The only downfall was the breakfast, the hot food often run out with long waiting time for this to be replenished.
The room was amazing and comfortable. There was refurbishment going on while we were there but the was not any disturbance of noise. The only downfall was the breakfast, the hot food often run out with long waiting time for this to be replenished.
6
Mathew
22 Feb 2025
·
Stayed 1 night
Room was fantastic and recently refurbed. Meal was terrible both in quality and service. Breakfast wuality equally poor
Room was fantastic and recently refurbed. Meal was terrible both in quality and service. Breakfast wuality equally poor
Was this helpful?
AI-generated summary based on recent guest reviews
8
Danny
3 weeks ago
·
Stayed 2 nights
Check in was quick and easy, room was small but nice. Pool and leisure facilities were good. Brekky could have been better, but a good welcoming hotel.
Check in was quick and easy, room was small but nice. Pool and leisure facilities were good. Brekky could have been better, but a good welcoming hotel.
10
Wayne
3 weeks ago
·
Stayed 1 night
Facilities, staff, location, parking all beyond expecting. Breakfast good.
Facilities, staff, location, parking all beyond expecting. Breakfast good.
8
Kevin
2 Aug 2026
·
Stayed 1 night
I think the value for money was excellent. The rooms were modern, clean and comfortable. The only complaint with the room was the lighting being too dark, albeit a very modern lighting setup. However, I have to state as someone allergic to Gluten, the hotel and restaurant have absolutely ZERO ability to deal with this and therefore neither dinner nor breakfast was an option.
I think the value for money was excellent. The rooms were modern, clean and comfortable. The only complaint with the room was the lighting being too dark, albeit a very modern lighting setup. However, I have to state as someone allergic to Gluten, the hotel and restaurant have absolutely ZERO ability to deal with this and therefore neither dinner nor breakfast was an option.
6
Melanie
31 Jul 2026
·
Stayed 1 night
Generally a bit of a let down. Has potential but rooms quite tired with stained carpet etc. My husband also found the bed very hard and uncomfortable. The breakfast was very poor - cheaply done. Large jars of jam etc for everyone to use instead of individual and no vegetarian offering on the hot food. Very cheap juice and no coffee machine (just a jug of coffee). My kids used the pool and enjoyed that but not worth the price to stay in my opinion.
Generally a bit of a let down. Has potential but rooms quite tired with stained carpet etc. My husband also found the bed very hard and uncomfortable. The breakfast was very poor - cheaply done. Large jars of jam etc for everyone to use instead of individual and no vegetarian offering on the hot food. Very cheap juice and no coffee machine (just a jug of coffee). My kids used the pool and enjoyed that but not worth the price to stay in my opinion.
10
Beverly
29 Jul 2026
·
Stayed 2 nights
Stayed for 2 nights, room and staff are great, the breakfast needs working on as kept running out of items and then not replacing them. Good choice of continental but the cooked items left a lot to be desired.
Stayed for 2 nights, room and staff are great, the breakfast needs working on as kept running out of items and then not replacing them. Good choice of continental but the cooked items left a lot to be desired.
Property policies
Check-in
Check-out
From 15:00 to 05:30
Before 11:00
FAQs about Sandman Signature Sheffield Quays Hotel
Is parking available at the hotel?
Yes, self-parking is available on-site for a fee of GBP 10 per day. Parking is limited and does not require a reservation.
What type of breakfast is offered and what are the serving hours?
Full breakfasts are served at the hotel for a fee of approximately GBP 20.00 for adults and GBP 7.50 for children. Serving hours are weekdays from 7:00 AM to 10:00 AM and weekends from 8:00 AM to 11:00 AM.
Does the hotel allow pets?
Yes, pets are allowed at the hotel with a fee of GBP 15.00 per pet, per day. Service animals are exempt from fees.
What are the check-in and check-out times?
Check-in time is 3:00 PM and check-out time is 11:00 AM. Late check-out is available for a fee, subject to availability.
What accessibility features does the hotel offer?
The hotel features elevators and step-free entrances, making it accessible for guests with disabilities. Additional accessibility features may include wheelchair-accessible facilities in public areas and rooms.
Where is the hotel located in relation to key attractions?
The hotel is located near the airport and within a 10-minute walk of Ponds Forge International Sports Centre and Sheffield Hallam University. It is 0.8 miles from Crucible Theatre and 1.5 miles from the University of Sheffield.
Does the hotel have a swimming pool?
Yes, the hotel features an indoor pool and an outdoor heated pool. The operational hours are not specified, but the pool is available for guests to enjoy.
What are the hotel's policies regarding children?
Children are allowed at the hotel. The minimum age for children to stay for free is not specified.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-04: NO DATA
- 2026-09-05: 178.28267976379394USD
- 2026-09-06: 104.43426435699463USD
- 2026-09-07: 104.42638712463379USD
- 2026-09-08: 199.36686749572755USD
- 2026-09-09: 210.97037633361816USD
- 2026-09-10: 136.0749624420166USD
- 2026-09-11: 89.77128809051514USD
- 2026-09-12: 181.6097249908447USD
- 2026-09-13: 93.99923528137207USD
- 2026-09-14: 130.0768USD
- 2026-09-15: NO DATA
- 2026-09-16: 157.16964133605956USD
- 2026-09-17: 163.84021283874512USD
- 2026-09-18: 101.0418USD
- 2026-09-19: 223.62613809814454USD
- 2026-09-20: 95.23479999999999USD
- 2026-09-21: 146.6209904937744USD
- 2026-09-22: 178.8678455963135USD
- 2026-09-23: 168.2824579650879USD
- 2026-09-24: 101.0418USD
- 2026-09-25: 101.0418USD
- 2026-09-26: 125.4312USD
- 2026-09-27: 95.23479999999999USD
- 2026-09-28: NO DATA
- 2026-09-29: NO DATA
- 2026-09-30: 150.982USD
- 2026-10-01: 147.11431435394286USD
- 2026-10-02: 111.4944USD
- 2026-10-03: 212.89318305664062USD
- 2026-10-04: 101.0418USD
- 2026-10-05: 101.0418USD
- 2026-10-06: 150.92428088684082USD
- 2026-10-07: 147.4978USD
- 2026-10-08: 95.2190366744995USD
- 2026-10-09: 212.89318305664062USD
- 2026-10-10: 271.1599632324219USD
- 2026-10-11: 95.23479999999999USD
- 2026-10-12: 116.14USD
- 2026-10-13: 192.90321289978027USD
- 2026-10-14: 175.6756614227295USD
- 2026-10-15: 116.14USD
- 2026-10-16: 130.17189387817382USD
- 2026-10-17: 195.80079389953613USD
- 2026-10-18: 94.07339999999999USD
- 2026-10-19: 114.9786USD
- 2026-10-20: 160.2732USD
- 2026-10-21: 173.55533021850584USD
- 2026-10-22: 162.70677745666504USD
- 2026-10-23: 230.85417663879394USD
- 2026-10-24: 262.8681173095703USD
- 2026-10-25: 101.03730758514405USD
- 2026-10-26: 101.0418USD
- 2026-10-27: 111.07833327026367USD
- 2026-10-28: 112.6558USD
- 2026-10-29: 106.31694947357178USD
- 2026-10-30: 122.92872112731933USD
- 2026-10-31: 194.59457608032227USD
- 2026-11-01: 102.44060684661865USD
- 2026-11-02: 126.93630960998534USD
- 2026-11-03: 146.3364USD
- 2026-11-04: 134.98628285369873USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: GBP 50 per accommodation, per stay
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
- Contactless check-in and contactless check-out are available.
- Fee for full breakfast: approximately GBP 20.00 for adults and GBP 7.50 for children
- Uncovered self parking fee: GBP 10 per day
- Pet fee: GBP 15.00 per pet, per day
- Service animals are exempt from fees
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Restaurant
Swimming pool
Non-smoking rooms
Dry cleaning
Housekeeping
Activities
Swimming pool
Pool indoor
Outdoor heated pool
Pool (Indoor)
Outdoor Furniture
Terrace
Fitness Center (nearby)
General
Restaurant
Non-smoking rooms
Sauna
Steam room
Spa & wellness centre
Vending machines
Family room
Services
Dry cleaning
Housekeeping
Banquet facilities
Safe-deposit box
Luggage storage
Designated smoking area
Express check-in/check-out
Self laundry
24-Hour Front Desk
Parking
Parking
Parking (Limited)
Parking Onsite
Internet
Free wi-fi