Bay Ridge ApartHotel

No heat in the winter. Strong smell of smoke in the room. The solution for the hotel staff was to provide a space heater, which causes the electricity on the whole floor to go out. The people staying here are also very questionable. Stay away.

I would strongly advise future customers to stay away from this option. We arrived in town for a funeral and were met with a filthy, disgusting lobby area that does NOT reflect what was shown in the photos. It smelled like chemicals, but that was an attempt to cover up the intense smell of smoke. We got to the room, which could barely fit two people in it at one time, and there was no functioning heat in 30 degree temperatures. Upon letting the only working staff member know, he brought in a space heater, which made the electricity in the entire building go out. When I asked if I could please have a refund so that I may take my two children to a different local hotel, I was given a phone number that I called about 30 time that no one would answer. This place is an absolute nightmare and I would urge others to look elsewhere.

Everything ok. Lousey mattress

There was no staff. Building was locked Called contact number No ine answered. I believe it was not even a hotel or even airbnb. Spoke to expedia rep. Requested full refund. Alleged ownercif property refused. Totally unacceptable. Expedia.rep emailed me to inform me. My wife and had to dind another hotel after coming off a 12 hour internatioal flight. We are both over 70 years old and this caused up serio7s atress and aggravation. Vedy disappointed in how epedua handled this, as i am long time customer, with several new reservations already booked

Easy access and very comfortable