Cristal Ballena Boutique Hotel & Spa
From
US$192
/ night
Select dates to see prices and availability
From
US$192
/ night
About this property
Relax at the full-service spa, where you can enjoy massages and facials. Additional features at this Mediterranean resort include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to the surf and...
Amenities
Relax at the full-service spa, where you can enjoy massages and facials. Additional features at this Mediterranean resort include complimentary wireless internet access, concierge services, and gift shops/newsstands. Getting to the surf and sand is a breeze with the complimentary beach shuttle.
Business amenities
Featured amenities include a business center, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Bahía Ballena? This resort has 861 square feet (80 square meters) of space consisting of conference space and a meeting room. A roundtrip airport shuttle is provided for a surcharge (available 24 hours), and free self parking is available onsite.
Dining
Enjoy international cuisine at Pura Vida, a poolside restaurant which features a garden view. You can also stay in and take advantage of the room service (during limited hours). Quench your thirst with your favorite drink at the bar/lounge. A complimentary buffet breakfast is included.
Rooms
Make yourself at home in one of the 21 air-conditioned rooms featuring minibars and flat-screen televisions. Your Tempur-Pedic bed comes with premium bedding. Rooms have private furnished balconies. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers.
Location
When you stay at Cristal Ballena Boutique Hotel & Spa in Bahía Ballena, you'll be by the ocean, within a 5-minute drive of Arco Beach and Pinuela Beach. This beach resort is 1.4 mi (2.2 km) from Marino Ballena National Park and 1.4 mi (2.2 km) from Playa Ballena.
What's nearby
Marino Ballena National Park(1.3 Miles)
Playa Ballena(1.4 Miles)
Arco Beach(1.6 Miles)
Pinuela Beach(3.1 Miles)
Ventanas Beach(3.9 Miles)
Uvita Beach(4.4 Miles)
Playa Colonia(4.4 Miles)
Tortuga Beach(4.9 Miles)
Playa Tortuga(5.2 Miles)
Turtle Beach(5.9 Miles)
Catarata uvita(6.3 Miles)
Secret Lau Pool(6.3 Miles)
Uvita Arts Center(6.8 Miles)
Playa Hermosa(7.1 Miles)
El Pavón Waterfall(9.5 Miles)
The nearest major airport is Drake Bay (DRK)(87 Miles)
Parking
Airport shuttle
Restaurant
Swimming pool
Business centre
Room service
Location
Uvita, Costa Ballena, Bahía Ballena, Costa Rica
Marino Ballena National Park (1.3 Miles)
Playa Ballena (1.4 Miles)
Arco Beach (1.6 Miles)
Pinuela Beach (3.1 Miles)
Ventanas Beach (3.9 Miles)
Uvita Beach (4.4 Miles)
Room options
5
Master Suite
Room details
1 Extra-Large Double Bed
2 Large Double Beds
Sleeps 3
969 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
5
Family Suite
Room details
1 Extra-Large Double Bed
and 2 Single Beds
Sleeps 4
807 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
5
Junior Suite
Room details
1 Extra-Large Double Bed
2 Large Double Beds
Sleeps 3
538 ft²
BalconyAir ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of Cristal Ballena Boutique Hotel & Spa
9
Superb
Based on 310 verified reviews
Who stays here?
Couple
62%
Family
37%
What guests think
AI-generated summary based on recent guest reviews
At Cristal Ballena Boutique Hotel & Spa, guests highlight the lush hillside location with sweeping ocean views and abundant wildlife, plus a large, scenic pool and enjoyable happy hour, creating a peaceful atmosphere for relaxing stays.
Read moreWas this helpful?
What guests think
At Cristal Ballena Boutique Hotel & Spa, guests highlight the lush hillside location with sweeping ocean views and abundant wildlife, plus a large, scenic pool and enjoyable happy hour, creating a peaceful atmosphere for relaxing stays.
Service is widely praised as warm and attentive. Rooms are often spacious and comfortable, though some report noise from the road or upstairs and, in one villa, weak air conditioning. Food is frequently enjoyed but commonly described as expensive, with a few comments about limited variety or average dinners. Expect a nature-forward stay with standout outdoor areas; be prepared for many steps on the property and higher dining costs.
Was this helpful?
AI-generated summary based on recent guest reviews
Facilities
The large, scenic pool and well-kept grounds are highlights, and happy hour at sunset is appreciated by several guests.
Related guest reviews
10
Scott
12 Nov 2024
·
Stayed 2 nights
Lots of wildlife great pool
Lots of wildlife great pool
10
Regina
31 Jul 2023
·
Stayed 2 nights
The room was spacious with a beautiful view. The staff was very friendly and professional. The pool was also beautiful and pleasing. Very close to the beach.
The room was spacious with a beautiful view. The staff was very friendly and professional. The pool was also beautiful and pleasing. Very close to the beach.
10
Alexander
13 Aug 2024
·
Stayed 1 night
This is definitely a 4 star not a 3 star hotel. Pool is really big and great lounging areas and garden around. Toucans are plenty here and easy to spot. Feels like a hidden gem and a truly special place. It is expensive though… particularly drinks and food is definitely a lot higher than in other places. You get what you pay for though and the quality is good. Highly recommend the family suite
This is definitely a 4 star not a 3 star hotel. Pool is really big and great lounging areas and garden around. Toucans are plenty here and easy to spot. Feels like a hidden gem and a truly special place. It is expensive though… particularly drinks and food is definitely a lot higher than in other places. You get what you pay for though and the quality is good. Highly recommend the family suite
10
Philipp
12 May 2023
·
Stayed 7 nights
Unique location. Stunning and well maintained gardens and area surrounding the resort. Great food. Beautiful pool. Nice, friendly staff.
Unique location. Stunning and well maintained gardens and area surrounding the resort. Great food. Beautiful pool. Nice, friendly staff.
8
Marisol
2 Feb 2025
·
Stayed 2 nights
Excelente. A lil costly but good. I wish they had more menu options with local food variety. The pool was amazing. Staff was great.
Excelente. A lil costly but good. I wish they had more menu options with local food variety. The pool was amazing. Staff was great.
10
Sara-Lu
17 Apr 2025
·
Stayed 5 nights
The location of the property is beautiful, set back from the road and elevated for a great view of the Pacific. We particularly enjoyed the Happy Hour each day at 5:00 to enjoy the fabulous sunsets. The pool, the colorful plants, the toucans, tanagers, orapendulas and numerous other birds added so much to our visit. The staff was so accommodating and friendly. Our 5 days spent at Cristal Ballena were top notch!
The location of the property is beautiful, set back from the road and elevated for a great view of the Pacific. We particularly enjoyed the Happy Hour each day at 5:00 to enjoy the fabulous sunsets. The pool, the colorful plants, the toucans, tanagers, orapendulas and numerous other birds added so much to our visit. The staff was so accommodating and friendly. Our 5 days spent at Cristal Ballena were top notch!
10
Andrew
26 Nov 2023
·
Stayed 2 nights
Lovely grounds, large swimming pool, nice room and room balcony, good views of forest and ocean.
Lovely grounds, large swimming pool, nice room and room balcony, good views of forest and ocean.
10
Debbie
12 Feb 2025
·
Stayed 3 nights
We loved the grounds, so peaceful and lush. Huge variety of birds, howler monkeys in the distance each morning, incredibly kind, helpful and friendly staff. Delicious food, beverages and the best swimming pool ever!
We loved the grounds, so peaceful and lush. Huge variety of birds, howler monkeys in the distance each morning, incredibly kind, helpful and friendly staff. Delicious food, beverages and the best swimming pool ever!
10
Angie
22 Jan 2026
·
Stayed 3 nights
The family room was very clean and had an outside patio that was excellent for listening for and watching numerous birds, including toucans! The breakfast buffet was delish as well as supper. This hotel has a wonderful pool and area to watch sunsets. Staff was extra courteous, we will be back!
The family room was very clean and had an outside patio that was excellent for listening for and watching numerous birds, including toucans! The breakfast buffet was delish as well as supper. This hotel has a wonderful pool and area to watch sunsets. Staff was extra courteous, we will be back!
10
ERIC
27 Mar 2025
·
Stayed 4 nights
Séjour de 4 nuits Magnifique et très calme Piscine avec vue mer En pleine nature toucans et autres oiseaux présents . Happy hours très sympas Tout était marfait
Séjour de 4 nuits Magnifique et très calme Piscine avec vue mer En pleine nature toucans et autres oiseaux présents . Happy hours très sympas Tout était marfait
Was this helpful?
AI-generated summary based on recent guest reviews
Cleanliness
Reviews consistently note very clean rooms with effective daily housekeeping.
Related guest reviews
6
Neil
30 Aug 2025
·
Stayed 6 nights
The staff were nice and the bed was comfortable. The view and sunsets are great and you are woken by the sound of the surrounding wildlife. However, you can also hear the traffic from the mai road. Towels in the bathroom were limited. Dining was expensive andcrestaurantvrequired booking after a certain time. We were unfortunately on the ground floor and th noises from the room above was very irritating and the hotel were unable to o anything about it. In my opinion this is not a 4 star hotel, it is not a boutique hotel an does not have the facilities to be called a spa hotel. A small massage room that was never occupie! No gym, no steam room. I was disapointed with the high price I paid for our stay. This hotel does not deserve the high rating that it has. Although our stay was ok and we did appreciate the games room when the rains came...
The staff were nice and the bed was comfortable. The view and sunsets are great and you are woken by the sound of the surrounding wildlife. However, you can also hear the traffic from the mai road. Towels in the bathroom were limited. Dining was expensive andcrestaurantvrequired booking after a certain time. We were unfortunately on the ground floor and th noises from the room above was very irritating and the hotel were unable to o anything about it. In my opinion this is not a 4 star hotel, it is not a boutique hotel an does not have the facilities to be called a spa hotel. A small massage room that was never occupie! No gym, no steam room. I was disapointed with the high price I paid for our stay. This hotel does not deserve the high rating that it has. Although our stay was ok and we did appreciate the games room when the rains came...
10
Christopher
1 Dec 2023
·
My gf and I booked a last minute stay at Cristal Ballena while visiting Costa Rica and could not be happier with our entire experience. We had decided to extend our stay in Costa Rica an additional 7 days to enjoy the costal area, choosing this boutique hotel from the reviews, which turned out to be an excellent choice. Everything from the location, the property, the Staff, the food and the overall amenities were absolutely excellent. The Staff and owners made us feel very comfortable and were very personable the entire time. The bartenders and wait staff were amazing and always very attentive, even remembered our names, which is always a nice touch. We had the privilege of meeting and getting to know the owners, enjoyed hearing the stories of their long time ownership and pride in the experience they were providing for people from all over the world for so many years. The room was very clean and had an excellent view from the balcony of the pool, the jungles below and all the way to the ocean. My gf was actually able to see a whale from our balcony! The Food was absolutely 5 star meals every night, such amazing flavors and professional presentation. The location was perfect for visiting the beach/ocean, waterfalls and several small towns within driving distance. We had a rental car, which I highly recommend. Needless to say, we will definitely be returning some day to revisit Cristal Ballena!!!
My gf and I booked a last minute stay at Cristal Ballena while visiting Costa Rica and could not be happier with our entire experience. We had decided to extend our stay in Costa Rica an additional 7 days to enjoy the costal area, choosing this boutique hotel from the reviews, which turned out to be an excellent choice. Everything from the location, the property, the Staff, the food and the overall amenities were absolutely excellent. The Staff and owners made us feel very comfortable and were very personable the entire time. The bartenders and wait staff were amazing and always very attentive, even remembered our names, which is always a nice touch. We had the privilege of meeting and getting to know the owners, enjoyed hearing the stories of their long time ownership and pride in the experience they were providing for people from all over the world for so many years. The room was very clean and had an excellent view from the balcony of the pool, the jungles below and all the way to the ocean. My gf was actually able to see a whale from our balcony! The Food was absolutely 5 star meals every night, such amazing flavors and professional presentation. The location was perfect for visiting the beach/ocean, waterfalls and several small towns within driving distance. We had a rental car, which I highly recommend. Needless to say, we will definitely be returning some day to revisit Cristal Ballena!!!
8
James
29 Aug 2024
·
Stayed 2 nights
The room was spotlessly clean and the bed was very comfortable. Housekeepers did a great job daily. The porch had a beautiful view where we drank our first cup of coffee daily. The property had many many steps making it very challenging to get to the pool or restaurant. We had to take our car each day for breakfast or dinner. The grounds were very well kept and beautiful. We ate twice in the evening. The food was expensive and mediocre. I recommend the hotel but find another place for meals.
The room was spotlessly clean and the bed was very comfortable. Housekeepers did a great job daily. The porch had a beautiful view where we drank our first cup of coffee daily. The property had many many steps making it very challenging to get to the pool or restaurant. We had to take our car each day for breakfast or dinner. The grounds were very well kept and beautiful. We ate twice in the evening. The food was expensive and mediocre. I recommend the hotel but find another place for meals.
10
Angie
22 Jan 2026
·
Stayed 3 nights
The family room was very clean and had an outside patio that was excellent for listening for and watching numerous birds, including toucans! The breakfast buffet was delish as well as supper. This hotel has a wonderful pool and area to watch sunsets. Staff was extra courteous, we will be back!
The family room was very clean and had an outside patio that was excellent for listening for and watching numerous birds, including toucans! The breakfast buffet was delish as well as supper. This hotel has a wonderful pool and area to watch sunsets. Staff was extra courteous, we will be back!
6
Shirley
12 Apr 2024
·
Stayed 2 nights
We had the villa and the AC was weak. The bedding just made us sweat and pillows were hard. We are not used to sleep in the humid hot room so had a hard time for two nights. I understand it’s next to the jungle but I’m not sure about seeing ants everywhere inside the room. Great birding location. Lots of yellow throated toucans. Unsure about the raving reviews of the restaurant. Basic choices and very high prices. The pool has no shade. Lots of lounge chairs.
We had the villa and the AC was weak. The bedding just made us sweat and pillows were hard. We are not used to sleep in the humid hot room so had a hard time for two nights. I understand it’s next to the jungle but I’m not sure about seeing ants everywhere inside the room. Great birding location. Lots of yellow throated toucans. Unsure about the raving reviews of the restaurant. Basic choices and very high prices. The pool has no shade. Lots of lounge chairs.
Was this helpful?
AI-generated summary based on recent guest reviews
Rooms
Guests often find rooms spacious and comfortable with balconies or patios and attractive views. A few mention noise from the road or upstairs and, in one villa, weak air conditioning and firm pillows.
Related guest reviews
6
Neil
30 Aug 2025
·
Stayed 6 nights
The staff were nice and the bed was comfortable. The view and sunsets are great and you are woken by the sound of the surrounding wildlife. However, you can also hear the traffic from the mai road. Towels in the bathroom were limited. Dining was expensive andcrestaurantvrequired booking after a certain time. We were unfortunately on the ground floor and th noises from the room above was very irritating and the hotel were unable to o anything about it. In my opinion this is not a 4 star hotel, it is not a boutique hotel an does not have the facilities to be called a spa hotel. A small massage room that was never occupie! No gym, no steam room. I was disapointed with the high price I paid for our stay. This hotel does not deserve the high rating that it has. Although our stay was ok and we did appreciate the games room when the rains came...
The staff were nice and the bed was comfortable. The view and sunsets are great and you are woken by the sound of the surrounding wildlife. However, you can also hear the traffic from the mai road. Towels in the bathroom were limited. Dining was expensive andcrestaurantvrequired booking after a certain time. We were unfortunately on the ground floor and th noises from the room above was very irritating and the hotel were unable to o anything about it. In my opinion this is not a 4 star hotel, it is not a boutique hotel an does not have the facilities to be called a spa hotel. A small massage room that was never occupie! No gym, no steam room. I was disapointed with the high price I paid for our stay. This hotel does not deserve the high rating that it has. Although our stay was ok and we did appreciate the games room when the rains came...
10
Regina
31 Jul 2023
·
Stayed 2 nights
The room was spacious with a beautiful view. The staff was very friendly and professional. The pool was also beautiful and pleasing. Very close to the beach.
The room was spacious with a beautiful view. The staff was very friendly and professional. The pool was also beautiful and pleasing. Very close to the beach.
10
Fabrizio
26 Apr 2025
·
Stayed 2 nights
Wir hatten eine wunderbare Zeit! Die Lage hat für uns gepasst und die Aussicht war traumhaft. Wir würden jederzeit wiederkommen – und das sagt wohl alles. Wir können das Hotel wirklich aus Überzeugung weiterempfehlen. Wir nehmen uns nur für Hotels Zeit für eine Bewertung, die es auch wirklich verdient haben.
Wir hatten eine wunderbare Zeit! Die Lage hat für uns gepasst und die Aussicht war traumhaft. Wir würden jederzeit wiederkommen – und das sagt wohl alles. Wir können das Hotel wirklich aus Überzeugung weiterempfehlen. Wir nehmen uns nur für Hotels Zeit für eine Bewertung, die es auch wirklich verdient haben.
10
Christopher
1 Dec 2023
·
My gf and I booked a last minute stay at Cristal Ballena while visiting Costa Rica and could not be happier with our entire experience. We had decided to extend our stay in Costa Rica an additional 7 days to enjoy the costal area, choosing this boutique hotel from the reviews, which turned out to be an excellent choice. Everything from the location, the property, the Staff, the food and the overall amenities were absolutely excellent. The Staff and owners made us feel very comfortable and were very personable the entire time. The bartenders and wait staff were amazing and always very attentive, even remembered our names, which is always a nice touch. We had the privilege of meeting and getting to know the owners, enjoyed hearing the stories of their long time ownership and pride in the experience they were providing for people from all over the world for so many years. The room was very clean and had an excellent view from the balcony of the pool, the jungles below and all the way to the ocean. My gf was actually able to see a whale from our balcony! The Food was absolutely 5 star meals every night, such amazing flavors and professional presentation. The location was perfect for visiting the beach/ocean, waterfalls and several small towns within driving distance. We had a rental car, which I highly recommend. Needless to say, we will definitely be returning some day to revisit Cristal Ballena!!!
My gf and I booked a last minute stay at Cristal Ballena while visiting Costa Rica and could not be happier with our entire experience. We had decided to extend our stay in Costa Rica an additional 7 days to enjoy the costal area, choosing this boutique hotel from the reviews, which turned out to be an excellent choice. Everything from the location, the property, the Staff, the food and the overall amenities were absolutely excellent. The Staff and owners made us feel very comfortable and were very personable the entire time. The bartenders and wait staff were amazing and always very attentive, even remembered our names, which is always a nice touch. We had the privilege of meeting and getting to know the owners, enjoyed hearing the stories of their long time ownership and pride in the experience they were providing for people from all over the world for so many years. The room was very clean and had an excellent view from the balcony of the pool, the jungles below and all the way to the ocean. My gf was actually able to see a whale from our balcony! The Food was absolutely 5 star meals every night, such amazing flavors and professional presentation. The location was perfect for visiting the beach/ocean, waterfalls and several small towns within driving distance. We had a rental car, which I highly recommend. Needless to say, we will definitely be returning some day to revisit Cristal Ballena!!!
10
Annette
4 Dec 2024
·
Stayed 3 nights
Great stay. Staff was very helpful and friendly. We even met the owner. Beautiful views and property
Great stay. Staff was very helpful and friendly. We even met the owner. Beautiful views and property
10
Jorge
13 Oct 2023
·
Stayed 1 night
Es un hotel maravilloso por la conservación de la naturaleza, las hermosas vistas del mar, el bosque y las aves. La habitación excelente, amplia y con una vista maravillosa .
Es un hotel maravilloso por la conservación de la naturaleza, las hermosas vistas del mar, el bosque y las aves. La habitación excelente, amplia y con una vista maravillosa .
10
Andrew
26 Nov 2023
·
Stayed 2 nights
Lovely grounds, large swimming pool, nice room and room balcony, good views of forest and ocean.
Lovely grounds, large swimming pool, nice room and room balcony, good views of forest and ocean.
8
James
29 Aug 2024
·
Stayed 2 nights
The room was spotlessly clean and the bed was very comfortable. Housekeepers did a great job daily. The porch had a beautiful view where we drank our first cup of coffee daily. The property had many many steps making it very challenging to get to the pool or restaurant. We had to take our car each day for breakfast or dinner. The grounds were very well kept and beautiful. We ate twice in the evening. The food was expensive and mediocre. I recommend the hotel but find another place for meals.
The room was spotlessly clean and the bed was very comfortable. Housekeepers did a great job daily. The porch had a beautiful view where we drank our first cup of coffee daily. The property had many many steps making it very challenging to get to the pool or restaurant. We had to take our car each day for breakfast or dinner. The grounds were very well kept and beautiful. We ate twice in the evening. The food was expensive and mediocre. I recommend the hotel but find another place for meals.
10
Angie
22 Jan 2026
·
Stayed 3 nights
The family room was very clean and had an outside patio that was excellent for listening for and watching numerous birds, including toucans! The breakfast buffet was delish as well as supper. This hotel has a wonderful pool and area to watch sunsets. Staff was extra courteous, we will be back!
The family room was very clean and had an outside patio that was excellent for listening for and watching numerous birds, including toucans! The breakfast buffet was delish as well as supper. This hotel has a wonderful pool and area to watch sunsets. Staff was extra courteous, we will be back!
10
Bill
28 Sept 2023
·
Stayed 3 nights
The property is hill side and has amazing views of the mountain and of the Pacific Ocean. The staff is warm and friendly.
The property is hill side and has amazing views of the mountain and of the Pacific Ocean. The staff is warm and friendly.
Was this helpful?
AI-generated summary based on recent guest reviews
Service
Service is widely praised as warm, helpful, and attentive, with personal touches from staff and owners; tours and special requests are handled smoothly. Isolated issues, such as unresolved noise, were mentioned.
Related guest reviews
10
Suzanne
14 Mar 2024
·
Stayed 3 nights
What a gem. It’s a stunning property outmatched only by incredible, kind and helpful staff. From a special laundry request, to making sure I got to see the Tucáns, to remembering my drink of choice, they made me feel safe, special and well taken care of. Don’t hesitate to book this!
What a gem. It’s a stunning property outmatched only by incredible, kind and helpful staff. From a special laundry request, to making sure I got to see the Tucáns, to remembering my drink of choice, they made me feel safe, special and well taken care of. Don’t hesitate to book this!
10
Dale
5 Dec 2023
·
Stayed 1 night
Staff was incredible, view from the room was wonderful. Dining at the restaurant was delicious. I will be staying here again.
Staff was incredible, view from the room was wonderful. Dining at the restaurant was delicious. I will be staying here again.
10
Christopher
1 Dec 2023
·
My gf and I booked a last minute stay at Cristal Ballena while visiting Costa Rica and could not be happier with our entire experience. We had decided to extend our stay in Costa Rica an additional 7 days to enjoy the costal area, choosing this boutique hotel from the reviews, which turned out to be an excellent choice. Everything from the location, the property, the Staff, the food and the overall amenities were absolutely excellent. The Staff and owners made us feel very comfortable and were very personable the entire time. The bartenders and wait staff were amazing and always very attentive, even remembered our names, which is always a nice touch. We had the privilege of meeting and getting to know the owners, enjoyed hearing the stories of their long time ownership and pride in the experience they were providing for people from all over the world for so many years. The room was very clean and had an excellent view from the balcony of the pool, the jungles below and all the way to the ocean. My gf was actually able to see a whale from our balcony! The Food was absolutely 5 star meals every night, such amazing flavors and professional presentation. The location was perfect for visiting the beach/ocean, waterfalls and several small towns within driving distance. We had a rental car, which I highly recommend. Needless to say, we will definitely be returning some day to revisit Cristal Ballena!!!
My gf and I booked a last minute stay at Cristal Ballena while visiting Costa Rica and could not be happier with our entire experience. We had decided to extend our stay in Costa Rica an additional 7 days to enjoy the costal area, choosing this boutique hotel from the reviews, which turned out to be an excellent choice. Everything from the location, the property, the Staff, the food and the overall amenities were absolutely excellent. The Staff and owners made us feel very comfortable and were very personable the entire time. The bartenders and wait staff were amazing and always very attentive, even remembered our names, which is always a nice touch. We had the privilege of meeting and getting to know the owners, enjoyed hearing the stories of their long time ownership and pride in the experience they were providing for people from all over the world for so many years. The room was very clean and had an excellent view from the balcony of the pool, the jungles below and all the way to the ocean. My gf was actually able to see a whale from our balcony! The Food was absolutely 5 star meals every night, such amazing flavors and professional presentation. The location was perfect for visiting the beach/ocean, waterfalls and several small towns within driving distance. We had a rental car, which I highly recommend. Needless to say, we will definitely be returning some day to revisit Cristal Ballena!!!
10
Gerard
16 Feb 2023
·
Stayed 2 nights
The property is quite lovely with beautiful vegetation and great views. Staff was very responsive and resolved any issue quickly. Food was very good and we would stay there again.
The property is quite lovely with beautiful vegetation and great views. Staff was very responsive and resolved any issue quickly. Food was very good and we would stay there again.
10
Annette
4 Dec 2024
·
Stayed 3 nights
Great stay. Staff was very helpful and friendly. We even met the owner. Beautiful views and property
Great stay. Staff was very helpful and friendly. We even met the owner. Beautiful views and property
8
Marisol
2 Feb 2025
·
Stayed 2 nights
Excelente. A lil costly but good. I wish they had more menu options with local food variety. The pool was amazing. Staff was great.
Excelente. A lil costly but good. I wish they had more menu options with local food variety. The pool was amazing. Staff was great.
10
Sara-Lu
17 Apr 2025
·
Stayed 5 nights
The location of the property is beautiful, set back from the road and elevated for a great view of the Pacific. We particularly enjoyed the Happy Hour each day at 5:00 to enjoy the fabulous sunsets. The pool, the colorful plants, the toucans, tanagers, orapendulas and numerous other birds added so much to our visit. The staff was so accommodating and friendly. Our 5 days spent at Cristal Ballena were top notch!
The location of the property is beautiful, set back from the road and elevated for a great view of the Pacific. We particularly enjoyed the Happy Hour each day at 5:00 to enjoy the fabulous sunsets. The pool, the colorful plants, the toucans, tanagers, orapendulas and numerous other birds added so much to our visit. The staff was so accommodating and friendly. Our 5 days spent at Cristal Ballena were top notch!
10
Debbie
12 Feb 2025
·
Stayed 3 nights
We loved the grounds, so peaceful and lush. Huge variety of birds, howler monkeys in the distance each morning, incredibly kind, helpful and friendly staff. Delicious food, beverages and the best swimming pool ever!
We loved the grounds, so peaceful and lush. Huge variety of birds, howler monkeys in the distance each morning, incredibly kind, helpful and friendly staff. Delicious food, beverages and the best swimming pool ever!
10
Angie
22 Jan 2026
·
Stayed 3 nights
The family room was very clean and had an outside patio that was excellent for listening for and watching numerous birds, including toucans! The breakfast buffet was delish as well as supper. This hotel has a wonderful pool and area to watch sunsets. Staff was extra courteous, we will be back!
The family room was very clean and had an outside patio that was excellent for listening for and watching numerous birds, including toucans! The breakfast buffet was delish as well as supper. This hotel has a wonderful pool and area to watch sunsets. Staff was extra courteous, we will be back!
10
Bill
28 Sept 2023
·
Stayed 3 nights
The property is hill side and has amazing views of the mountain and of the Pacific Ocean. The staff is warm and friendly.
The property is hill side and has amazing views of the mountain and of the Pacific Ocean. The staff is warm and friendly.
Was this helpful?
AI-generated summary based on recent guest reviews
Location
Hillside setting offers sweeping ocean views, abundant wildlife, and a peaceful feel. Some guests mention many steps on the property and occasional traffic noise, and one notes being very close to the beach.
Related guest reviews
6
Neil
30 Aug 2025
·
Stayed 6 nights
The staff were nice and the bed was comfortable. The view and sunsets are great and you are woken by the sound of the surrounding wildlife. However, you can also hear the traffic from the mai road. Towels in the bathroom were limited. Dining was expensive andcrestaurantvrequired booking after a certain time. We were unfortunately on the ground floor and th noises from the room above was very irritating and the hotel were unable to o anything about it. In my opinion this is not a 4 star hotel, it is not a boutique hotel an does not have the facilities to be called a spa hotel. A small massage room that was never occupie! No gym, no steam room. I was disapointed with the high price I paid for our stay. This hotel does not deserve the high rating that it has. Although our stay was ok and we did appreciate the games room when the rains came...
The staff were nice and the bed was comfortable. The view and sunsets are great and you are woken by the sound of the surrounding wildlife. However, you can also hear the traffic from the mai road. Towels in the bathroom were limited. Dining was expensive andcrestaurantvrequired booking after a certain time. We were unfortunately on the ground floor and th noises from the room above was very irritating and the hotel were unable to o anything about it. In my opinion this is not a 4 star hotel, it is not a boutique hotel an does not have the facilities to be called a spa hotel. A small massage room that was never occupie! No gym, no steam room. I was disapointed with the high price I paid for our stay. This hotel does not deserve the high rating that it has. Although our stay was ok and we did appreciate the games room when the rains came...
10
Regina
31 Jul 2023
·
Stayed 2 nights
The room was spacious with a beautiful view. The staff was very friendly and professional. The pool was also beautiful and pleasing. Very close to the beach.
The room was spacious with a beautiful view. The staff was very friendly and professional. The pool was also beautiful and pleasing. Very close to the beach.
10
Gerard
16 Feb 2023
·
Stayed 2 nights
The property is quite lovely with beautiful vegetation and great views. Staff was very responsive and resolved any issue quickly. Food was very good and we would stay there again.
The property is quite lovely with beautiful vegetation and great views. Staff was very responsive and resolved any issue quickly. Food was very good and we would stay there again.
10
Sara-Lu
17 Apr 2025
·
Stayed 5 nights
The location of the property is beautiful, set back from the road and elevated for a great view of the Pacific. We particularly enjoyed the Happy Hour each day at 5:00 to enjoy the fabulous sunsets. The pool, the colorful plants, the toucans, tanagers, orapendulas and numerous other birds added so much to our visit. The staff was so accommodating and friendly. Our 5 days spent at Cristal Ballena were top notch!
The location of the property is beautiful, set back from the road and elevated for a great view of the Pacific. We particularly enjoyed the Happy Hour each day at 5:00 to enjoy the fabulous sunsets. The pool, the colorful plants, the toucans, tanagers, orapendulas and numerous other birds added so much to our visit. The staff was so accommodating and friendly. Our 5 days spent at Cristal Ballena were top notch!
10
Andrew
26 Nov 2023
·
Stayed 2 nights
Lovely grounds, large swimming pool, nice room and room balcony, good views of forest and ocean.
Lovely grounds, large swimming pool, nice room and room balcony, good views of forest and ocean.
10
Wojciech
7 Jul 2024
·
Stayed 6 nights
Wspaniały, pięknie ulokowany hotel z miła obsługa super basenem i wieloma atrakcyjnymi w pobliżu.
Wspaniały, pięknie ulokowany hotel z miła obsługa super basenem i wieloma atrakcyjnymi w pobliżu.
8
James
29 Aug 2024
·
Stayed 2 nights
The room was spotlessly clean and the bed was very comfortable. Housekeepers did a great job daily. The porch had a beautiful view where we drank our first cup of coffee daily. The property had many many steps making it very challenging to get to the pool or restaurant. We had to take our car each day for breakfast or dinner. The grounds were very well kept and beautiful. We ate twice in the evening. The food was expensive and mediocre. I recommend the hotel but find another place for meals.
The room was spotlessly clean and the bed was very comfortable. Housekeepers did a great job daily. The porch had a beautiful view where we drank our first cup of coffee daily. The property had many many steps making it very challenging to get to the pool or restaurant. We had to take our car each day for breakfast or dinner. The grounds were very well kept and beautiful. We ate twice in the evening. The food was expensive and mediocre. I recommend the hotel but find another place for meals.
10
Angie
22 Jan 2026
·
Stayed 3 nights
The family room was very clean and had an outside patio that was excellent for listening for and watching numerous birds, including toucans! The breakfast buffet was delish as well as supper. This hotel has a wonderful pool and area to watch sunsets. Staff was extra courteous, we will be back!
The family room was very clean and had an outside patio that was excellent for listening for and watching numerous birds, including toucans! The breakfast buffet was delish as well as supper. This hotel has a wonderful pool and area to watch sunsets. Staff was extra courteous, we will be back!
10
ERIC
27 Mar 2025
·
Stayed 4 nights
Séjour de 4 nuits Magnifique et très calme Piscine avec vue mer En pleine nature toucans et autres oiseaux présents . Happy hours très sympas Tout était marfait
Séjour de 4 nuits Magnifique et très calme Piscine avec vue mer En pleine nature toucans et autres oiseaux présents . Happy hours très sympas Tout était marfait
10
Bill
28 Sept 2023
·
Stayed 3 nights
The property is hill side and has amazing views of the mountain and of the Pacific Ocean. The staff is warm and friendly.
The property is hill side and has amazing views of the mountain and of the Pacific Ocean. The staff is warm and friendly.
Was this helpful?
AI-generated summary based on recent guest reviews
Dining
Many guests enjoyed tasty meals and breakfast, but pricing is frequently described as high; a few mention limited local options or average dinners and occasional booking requirements.
Related guest reviews
10
Dale
5 Dec 2023
·
Stayed 1 night
Staff was incredible, view from the room was wonderful. Dining at the restaurant was delicious. I will be staying here again.
Staff was incredible, view from the room was wonderful. Dining at the restaurant was delicious. I will be staying here again.
10
Christopher
1 Dec 2023
·
My gf and I booked a last minute stay at Cristal Ballena while visiting Costa Rica and could not be happier with our entire experience. We had decided to extend our stay in Costa Rica an additional 7 days to enjoy the costal area, choosing this boutique hotel from the reviews, which turned out to be an excellent choice. Everything from the location, the property, the Staff, the food and the overall amenities were absolutely excellent. The Staff and owners made us feel very comfortable and were very personable the entire time. The bartenders and wait staff were amazing and always very attentive, even remembered our names, which is always a nice touch. We had the privilege of meeting and getting to know the owners, enjoyed hearing the stories of their long time ownership and pride in the experience they were providing for people from all over the world for so many years. The room was very clean and had an excellent view from the balcony of the pool, the jungles below and all the way to the ocean. My gf was actually able to see a whale from our balcony! The Food was absolutely 5 star meals every night, such amazing flavors and professional presentation. The location was perfect for visiting the beach/ocean, waterfalls and several small towns within driving distance. We had a rental car, which I highly recommend. Needless to say, we will definitely be returning some day to revisit Cristal Ballena!!!
My gf and I booked a last minute stay at Cristal Ballena while visiting Costa Rica and could not be happier with our entire experience. We had decided to extend our stay in Costa Rica an additional 7 days to enjoy the costal area, choosing this boutique hotel from the reviews, which turned out to be an excellent choice. Everything from the location, the property, the Staff, the food and the overall amenities were absolutely excellent. The Staff and owners made us feel very comfortable and were very personable the entire time. The bartenders and wait staff were amazing and always very attentive, even remembered our names, which is always a nice touch. We had the privilege of meeting and getting to know the owners, enjoyed hearing the stories of their long time ownership and pride in the experience they were providing for people from all over the world for so many years. The room was very clean and had an excellent view from the balcony of the pool, the jungles below and all the way to the ocean. My gf was actually able to see a whale from our balcony! The Food was absolutely 5 star meals every night, such amazing flavors and professional presentation. The location was perfect for visiting the beach/ocean, waterfalls and several small towns within driving distance. We had a rental car, which I highly recommend. Needless to say, we will definitely be returning some day to revisit Cristal Ballena!!!
10
Gerard
16 Feb 2023
·
Stayed 2 nights
The property is quite lovely with beautiful vegetation and great views. Staff was very responsive and resolved any issue quickly. Food was very good and we would stay there again.
The property is quite lovely with beautiful vegetation and great views. Staff was very responsive and resolved any issue quickly. Food was very good and we would stay there again.
10
Philipp
12 May 2023
·
Stayed 7 nights
Unique location. Stunning and well maintained gardens and area surrounding the resort. Great food. Beautiful pool. Nice, friendly staff.
Unique location. Stunning and well maintained gardens and area surrounding the resort. Great food. Beautiful pool. Nice, friendly staff.
8
Marisol
2 Feb 2025
·
Stayed 2 nights
Excelente. A lil costly but good. I wish they had more menu options with local food variety. The pool was amazing. Staff was great.
Excelente. A lil costly but good. I wish they had more menu options with local food variety. The pool was amazing. Staff was great.
10
Debbie
12 Feb 2025
·
Stayed 3 nights
We loved the grounds, so peaceful and lush. Huge variety of birds, howler monkeys in the distance each morning, incredibly kind, helpful and friendly staff. Delicious food, beverages and the best swimming pool ever!
We loved the grounds, so peaceful and lush. Huge variety of birds, howler monkeys in the distance each morning, incredibly kind, helpful and friendly staff. Delicious food, beverages and the best swimming pool ever!
8
James
29 Aug 2024
·
Stayed 2 nights
The room was spotlessly clean and the bed was very comfortable. Housekeepers did a great job daily. The porch had a beautiful view where we drank our first cup of coffee daily. The property had many many steps making it very challenging to get to the pool or restaurant. We had to take our car each day for breakfast or dinner. The grounds were very well kept and beautiful. We ate twice in the evening. The food was expensive and mediocre. I recommend the hotel but find another place for meals.
The room was spotlessly clean and the bed was very comfortable. Housekeepers did a great job daily. The porch had a beautiful view where we drank our first cup of coffee daily. The property had many many steps making it very challenging to get to the pool or restaurant. We had to take our car each day for breakfast or dinner. The grounds were very well kept and beautiful. We ate twice in the evening. The food was expensive and mediocre. I recommend the hotel but find another place for meals.
10
Angie
22 Jan 2026
·
Stayed 3 nights
The family room was very clean and had an outside patio that was excellent for listening for and watching numerous birds, including toucans! The breakfast buffet was delish as well as supper. This hotel has a wonderful pool and area to watch sunsets. Staff was extra courteous, we will be back!
The family room was very clean and had an outside patio that was excellent for listening for and watching numerous birds, including toucans! The breakfast buffet was delish as well as supper. This hotel has a wonderful pool and area to watch sunsets. Staff was extra courteous, we will be back!
6
Shirley
12 Apr 2024
·
Stayed 2 nights
We had the villa and the AC was weak. The bedding just made us sweat and pillows were hard. We are not used to sleep in the humid hot room so had a hard time for two nights. I understand it’s next to the jungle but I’m not sure about seeing ants everywhere inside the room. Great birding location. Lots of yellow throated toucans. Unsure about the raving reviews of the restaurant. Basic choices and very high prices. The pool has no shade. Lots of lounge chairs.
We had the villa and the AC was weak. The bedding just made us sweat and pillows were hard. We are not used to sleep in the humid hot room so had a hard time for two nights. I understand it’s next to the jungle but I’m not sure about seeing ants everywhere inside the room. Great birding location. Lots of yellow throated toucans. Unsure about the raving reviews of the restaurant. Basic choices and very high prices. The pool has no shade. Lots of lounge chairs.
10
Jason
19 Jun 2023
·
Stayed 2 nights
Excelente localización, trato amable y profesional, cocina de primera
Excelente localización, trato amable y profesional, cocina de primera
Was this helpful?
AI-generated summary based on recent guest reviews
10
Salome
17 Jun 2026
·
Stayed 5 nights
I love this hotel so much it was comfortable and beautiful and the swimming pool is a dream come true. The service was excellent. The room was gorgeous. I slept like a baby. A wonderful wonderful property with gorgeous gardens and the most beautiful birds I’ve ever seen flying.
I love this hotel so much it was comfortable and beautiful and the swimming pool is a dream come true. The service was excellent. The room was gorgeous. I slept like a baby. A wonderful wonderful property with gorgeous gardens and the most beautiful birds I’ve ever seen flying.
10
Jason
28 Apr 2026
·
Stayed 2 nights
Nestled into the nature preserve. We were there at the start of the offseason. The staff was friendly and very helpful. The room was clean and the view was epic. The pool area and restaurant were amazing. We plan on coming back someday to Costa Rica and if on the Pacific side we will spend more days here. Can’t recommend this place enough.
Nestled into the nature preserve. We were there at the start of the offseason. The staff was friendly and very helpful. The room was clean and the view was epic. The pool area and restaurant were amazing. We plan on coming back someday to Costa Rica and if on the Pacific side we will spend more days here. Can’t recommend this place enough.
10
Ana
9 Apr 2026
·
Stayed 2 nights
Amazing location and the food is amazing too
Amazing location and the food is amazing too
10
Christopher
2 Apr 2026
·
Stayed 3 nights
The view from this hotel is beautiful! The pool is the perfect temperature and huge! Finally the restaurant staff are so friendly and lovely!
The view from this hotel is beautiful! The pool is the perfect temperature and huge! Finally the restaurant staff are so friendly and lovely!
10
Walter
30 Jan 2026
·
Stayed 1 night
The room was spotless, the reception disk polite, the food excellent, the staff attentive and the pool marvelous.
The room was spotless, the reception disk polite, the food excellent, the staff attentive and the pool marvelous.
FAQs about Cristal Ballena Boutique Hotel & Spa
Is parking available at the property?
Yes, free self-parking is available on-site.
What type of breakfast is offered and what are the serving hours?
A complimentary buffet breakfast is included, but specific serving hours are not provided.
Are pets allowed at the property?
No pets and no service animals are allowed at this property.
What are the standard check-in and check-out times?
Check-in is from 2:00 PM until 8:00 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available for a fee, and arrangements should be made in advance.
Is there an airport shuttle service available?
Yes, a roundtrip airport shuttle is provided for a surcharge of CRC 105000 per vehicle (one-way, maximum occupancy 3).
What accessibility features are available for guests with disabilities?
The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms.
Where is the property located in relation to key landmarks?
The property is located by the ocean, within a 5-minute drive of Arco Beach and Pinuela Beach, approximately 1.4 miles from Playa Ballena and 2 miles from Marino Ballena National Park.
Does the property have a swimming pool?
Yes, there is an outdoor swimming pool available, but specific operational hours and seasonal availability are not provided.
What are the policies for guests staying with children?
Children are allowed at the property, but specific age policies for free stays are not provided.
Have a question?
Instant AI responses are based on hotel information
Prices for upcoming dates
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
November 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-10-13: 242.59279844366455USD
- 2026-10-14: 195.16710978460694USD
- 2026-10-15: 186.7148167699585USD
- 2026-10-16: 188.6393078690796USD
- 2026-10-17: 188.10389113464356USD
- 2026-10-18: 188.31240376779175USD
- 2026-10-19: 188.6393078690796USD
- 2026-10-20: 188.6393078690796USD
- 2026-10-21: 191.540954081604USD
- 2026-10-22: 192.4376213783264USD
- 2026-10-23: 190.64152953677367USD
- 2026-10-24: 190.64152953677367USD
- 2026-10-25: 188.64334162094116USD
- 2026-10-26: 190.64152953677367USD
- 2026-10-27: 190.64152953677367USD
- 2026-10-28: 188.6393078690796USD
- 2026-10-29: 190.64152953677367USD
- 2026-10-30: 192.4376213783264USD
- 2026-10-31: 192.74561620401002USD
- 2026-11-01: 188.6393078690796USD
- 2026-11-02: 190.64152953677367USD
- 2026-11-03: 188.6393078690796USD
- 2026-11-04: 190.64152953677367USD
- 2026-11-05: 192.4376213783264USD
- 2026-11-06: 188.6393078690796USD
- 2026-11-07: 188.6393078690796USD
- 2026-11-08: 188.6393078690796USD
- 2026-11-09: 190.64152953677367USD
- 2026-11-10: 188.6393078690796USD
- 2026-11-11: 188.6393078690796USD
- 2026-11-12: 188.6393078690796USD
- 2026-11-13: 187.07843311920166USD
- 2026-11-14: 187.07843311920166USD
- 2026-11-15: 187.07843311920166USD
- 2026-11-16: 187.07843311920166USD
- 2026-11-17: 187.07843311920166USD
- 2026-11-18: 187.07843311920166USD
- 2026-11-19: 187.07843311920166USD
- 2026-11-20: 187.07843311920166USD
- 2026-11-21: 187.07843311920166USD
- 2026-11-22: 187.07843311920166USD
- 2026-11-23: 187.07843311920166USD
- 2026-11-24: 187.07843311920166USD
- 2026-11-25: 187.07843311920166USD
- 2026-11-26: 187.07843311920166USD
- 2026-11-27: 187.07843311920166USD
- 2026-11-28: 187.07843311920166USD
- 2026-11-29: 187.07843311920166USD
- 2026-11-30: 187.07843311920166USD
- 2026-12-01: NO DATA
- 2026-12-02: NO DATA
- 2026-12-03: 187.07843311920166USD
- 2026-12-04: NO DATA
- 2026-12-05: 194.73008595950319USD
- 2026-12-06: 187.07843311920166USD
- 2026-12-07: 192.4376213783264USD
- 2026-12-08: 187.07843311920166USD
- 2026-12-09: 192.4376213783264USD
- 2026-12-10: 187.07843311920166USD
- 2026-12-11: 187.07843311920166USD
- 2026-12-12: 175.3880415426636USD
- 2026-12-13: 175.3880415426636USD
This property offers transfers from the airport (surcharges may apply). Guests must contact the property with arrival details before travel, using the contact information on the booking confirmation. The front desk is open daily from 6:00 AM - 8:00 PM. To make arrangements for check-in please contact the property at least 48 hours before arrival using the information on the booking confirmation. If you are planning to arrive after 8:00 PM please contact the property in advance using the information on the booking confirmation. Guests must contact the property in advance for check-in instructions. The front desk is staffed during limited hours. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards, debit cards, and cash
- Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit
- This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
- Reservations are required for massage services and spa treatments. Reservations can be made by contacting the resort prior to arrival, using the contact information on the booking confirmation.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
- Contactless check-in and contactless check-out are available.
- Airport shuttle fee: CRC 105000 per vehicle (one-way, maximum occupancy 3)
- Airport shuttle fee per child: CRC 70000 (one-way), (up to 11 years old)
- Late check-out is available for a fee (subject to availability)
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Parking
Airport shuttle
Restaurant
Swimming pool
Business centre
Room service
Activities
Swimming pool
Garden
Beach (nearby)
Scuba diving
Billiards
Fishing
Horse riding
Canoeing
Hiking
Pool outdoor
Bicycle Tour Information
Outdoor Furniture
Pool (Seasonal Outdoor)
Terrace
Parking
Parking
Airport shuttle
Free parking
Parking Onsite
General
Room service
Restaurant
Massage
Spa & wellness centre
Barber/Beauty shop
Facial treatments
Family room
Beach Sun Loungers
Snack Bar/Deli
Services
Business centre
Tour desk
Banquet facilities
Currency exchange
Safe-deposit box
Luggage storage
Designated smoking area
Self laundry
Internet
Free wi-fi