Is parking available at the property?

Yes, free valet parking is available on-site.

Does the hotel allow pets?

No pets and no service animals are allowed at this property.

What are the check-in and check-out times?

Check-in is from 15:30 to 23:00, and check-out is at 11:30. Early or late check-in/check-out may be available upon request and could incur additional charges.

Are airport shuttle services available?

Yes, a roundtrip airport shuttle is provided for a surcharge of CRC 96,000 per vehicle (one-way) and is available 24 hours. Guests must contact the property with arrival details before travel.

Where is the hotel located in relation to key attractions?

The hotel is located 9 kilometers west and 3.5 kilometers north of the center of La Fortuna, within a 15-minute drive of Natura Eco Park and Arenal Volcano National Park. It is approximately 5.4 miles from Ecoglide Arenal Park and 8.3 miles from Lake Arenal.

Does the hotel have a swimming pool?

Yes, the hotel features 15 outdoor swimming pools, including hot springs and a waterslide. The operational hours for the pools are not specified.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of CRC 35,000 per day. Advance request or confirmation may be required.

The Springs Resort & Spa at Arenal - Luxury Stay

Average nightly price at The Springs Resort & Spa at Arenal by month, last 12 months (USD)
Month	Average price
January	US$735
February	US$1,061
March	US$2,088
April	US$1,100
May	US$539
June	US$776
July	US$920
August	US$620
September	US$422
October	US$440
November	US$645
December	US$1,013

What guests think

At The Springs Resort & Spa at Arenal, travelers praise the lush jungle setting with Arenal Volcano views, abundant hot spring pools, and warm, attentive staff, while spacious rooms and on-site experiences make it easy for families and couples.

Guests often note immaculate upkeep, beautiful landscaping, and handy golf-cart rides across the large grounds. Common drawbacks are high food and drink prices, mixed food quality, the remote location from town, and occasional issues like firm beds or billing and tipping confusion. Expect a polished rainforest escape with resort comforts and plenty to explore.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

AI-generated summary based on recent guest reviews

Facilities

Multiple hot spring and regular pools stand out, and Club Rio’s on-site activities—such as tubing, horseback riding, wildlife sanctuary visits, and climbing—are widely praised. Guests also mention a quality spa and gym, family areas, and useful free laundry.

Related guest reviews

10

vikas

4 Dec 2022

·

Stayed 19,329 nights

Wonderful property - truly a luxury resort. With only 100 rooms, one gets a lot of personalized service. Hot springs are great. Club Riu is fun - the tubing and nature conservancy were both worth doing.

10

Alena

14 Feb 2025

·

Stayed 4 nights

Beautiful grounds, availability of laundry services and activities on site.

10

Nerissa

6 Jul 2025

·

Stayed 7 nights

Club Rio is fantastic! All the activities on the property make it so easy to stay at the resort and never leave!

10

Carl

27 Jan 2025

·

Stayed 4 nights

Great resort to take in the La Fortuna area and Arenal Volcano views and activities. Staff went above and beyond to be friendly and accommodating. The Hot Springs on site are great, and we often had each pool to ourselves. Very nice to have Club Rio for outdoor activities and a more natural feeling hot spring experience overlooking the Arenal river. The restaurants and food were nice and palatable with great setting and views, but the food was not amazing. We were in a newer building that was further from the main reception and lobby/restaurants, the walk was very nice and not more than 5-10 mins, but there were also ample golf carts to make the ride quick, easy and fun for the kids.

10

Marilyn

7 Jul 2025

·

Stayed 2 nights

Our stay at The Springs Resort was absolutely amazing! From the moment we arrived, we were blown away. The staff was warm, friendly, and made us feel so welcome throughout our stay. But what really makes this place unforgettable are the facilities and the views, truly next level. The hot springs, pools, and amenities are incredible, and the breathtaking scenery all around makes every moment feel special. We had so much fun as a family and created memories we’ll cherish forever. We can’t wait to come back- highly, highly recommend!

10

Faye

17 Jul 2025

·

Stayed 4 nights

Fantastic hotel with great facilities Loved the hot springs Rio club had a great wildlife reserve to see lots of the wildlife close up Room was large with fantastic balcony overlooking the Arenal volcano Washing facilities were very useful although no dryer which would have been good but was still great to be able wash some of our clothes midway through a 3 week trip

10

roisin

30 Aug 2024

·

Stayed 3 nights

Breathtaking views of the volcano from the bedroom and hotel. Multiple different small pools with a mix of hot springs and regular pools. Swim up bar. Free washing facilities. Luxury hotel

10

carlos

29 Nov 2025

·

Stayed 3 nights

Staff were so friendly, rooms were exceptional. Hot springs pools and waterfalls are amazing. The Rio club attached was well worth visiting. So beautiful and I highly recommend the river tubing.

10

Guilherme Bezzuoli

18 Jan 2026

·

Stayed 6 nights

Cleaning team, infrastructure, pools, gym, staff always helpfull

10

Peter

3 Dec 2024

·

Stayed 4 nights

Fantastic hot springs; didn't feel too crowded. Service was exceptional. The rooms are far larger and more luxurious than they appear in the pictures. Activities at Club Rio were excellent and very well coordinated, with lots of available staff to help. The food at the restaurants was fine but not exceptional. It's a 20 minute ride into Fortuna, but worth it if you're staying for a few nights and would like to try other dining options.

Was this helpful?

AI-generated summary based on recent guest reviews

Cleanliness

Reviews consistently describe the property and rooms as very clean and well maintained. A few guests mentioned minor issues like insects entering from door gaps, but overall standards are high.

Related guest reviews

10

Anne

21 Dec 2024

·

Stayed 2 nights

The room was very clean. The property was very well maintained. And the staff was very friendly.

6

Ryan

2 May 2024

·

Stayed 4 nights

Really nice grounds. Great views. Clean and pristine when you arrive. The hot springs are a little gimmicky as they are surrounded by artificial rock landscaping but they do a great job at making feel natural. The food is par at best. Not bad / but so far away from where it is all priced. Service is about the same unless you are at the wood at the bar. More attentive and friendly there. On the downside: There is a boat load of pressure to tip!!! Despite that have auto gratuity built into the final tab. They want more and they do t hide it. We get it but it takes away from the experience. Overall - Great place but very very very commercial. Business first - customers second. Not worth the price but great if you can snag a sale.

6

Arezou

12 Aug 2023

·

Stayed 3 nights

We were charged tax and service fee for every dining and activity. Then at the end of our stay since the charges were added to our room we were charged MORE tax and service fees for everything we already had been charged previously. I specifically asked every worker if there would be additional charges if we paid all of it at the end and everyone said no. This was false. We paid tax and fees on top of already calculated tax and fees. Plus the room door is not well sealed. We found lizards and beetles in our room everyday despite it appearing clean and new. We had to place towels by the door to seal it off at night so no more critters would come inside.

10

Renata

10 Aug 2025

·

Stayed 2 nights

O quarto tem vista pro vulcão, era enorme e muito confortável e silencioso. A limpeza era impecável. Recomendo.

10

Joey

23 May 2025

·

Stayed 3 nights

This was amazing as far as staff and service and cleanliness. It was awesome.

10

Olivier

8 Nov 2025

·

Stayed 3 nights

It was like taking a vacation in paradise! Everything was spotless, staff was so kind, the view was incredible and the pools breathtaking

10

Wayne

11 Dec 2025

·

Stayed 3 nights

The Springs Resort and Spa far exceeded our expectations. The resort was beautiful, well maintained and guest friendly. The three staff members we had the most contact with were exceptional, Esteban and Carlos, our golf cart drivers and Saul, our guide at the wildlife sanctuary. Every single staff member we came in contact was friendly and helpful, many going out of their way to assist us. Our arrival was especially great. When the reception staff saw my wife had mobility issues, they immediately offered us a complementary upgrade to a first floor room, which made everything so much nicer for us. We will definitely be returning, and we highly recommend the Springs Resort to anyone seeking a fabulous vacation.

8

Rhiannon

18 Dec 2023

·

Stayed 4 nights

Our time at The Springs during December 2023 was lovely. The room was spacious and comfortable. All of the hotel staff were unbelievably friendly and accommodating. Housekeeping monitored the room all day so every time you re-entered it was completely fresh. The entire resort was kept very clean and tidy at all times. We thoroughly enjoyed all of the hot springs, especially after travel and excursions. Having the hot springs in the resort supported peak relaxation throughout our stay. The food we ate on the premises at Tres Casadas and Tree Tops was good, but the empanadas at Tree Tops were our favorite. We would definitely stay here again.

8

Stephanie

12 Feb 2026

·

Stayed 2 nights

The rooms were beautiful and the grounds were equally beautiful and everything was very clean and well kept.

10

Lilianne

12 Nov 2025

·

Stayed 2 nights

The architecture, the cleanliness, the customer service, the hot springs - all 10/10! I will definitely be returning.

Was this helpful?

AI-generated summary based on recent guest reviews

Rooms

Rooms are large, comfortable, and stylish with balconies and standout volcano views. A few guests reported very firm beds, occasional noise from above, or an AC issue.

Related guest reviews

10

Kathryn

31 Jul 2025

·

Stayed 4 nights

Everything was wonderful. The property was beautiful. The staff was outstanding. They had food for every palate. The views were breathtaking. The bed was comfortable. The hot springs were perfect.

10

Peter

17 Jul 2025

·

Stayed 3 nights

First class experience in every regards. Staff extremely knowledgeable, helpful, and friendly. Room was incredible in every way. Best resort experience in my 66 years.

10

Florence

10 Dec 2025

·

Stayed 1 night

Nice warm pools, lots of variety. Good for couples or adult friends. Room was very beautiful, but hard beds, no individual reading light (except bright ones) and hair dryers didn't have power.

10

Kelly

5 Jan 2026

·

Stayed 4 nights

Staff was so friendly. Room was comfortable and spacious. Beautiful volcano views. Fun activities for the kids.

10

Renata

10 Aug 2025

·

Stayed 2 nights

O quarto tem vista pro vulcão, era enorme e muito confortável e silencioso. A limpeza era impecável. Recomendo.

10

Nancy

8 Dec 2024

·

Stayed 2 nights

So many pools to enjoy anytime of day. Guest room had everything needed and views off lanai were beautiful

10

Victoria

2 Dec 2025

·

Stayed 2 nights

Wow. The room was absolutely phenomenal. Every interaction with staff was superb.

10

francois

17 Mar 2025

·

Stayed 3 nights

Th staff is great, the room large and nice but if you get someone in the room above it can be very loud,

10

Cesar

1 Sept 2025

·

Stayed 3 nights

We loved our room we got To have the view of the volcano

8

Edwin

7 Jun 2025

·

Stayed 2 nights

The AC on the room it didn’t work and they not even offer me another room or the manager took the time to talk to me

Was this helpful?

AI-generated summary based on recent guest reviews

Service

Service is widely praised as warm, professional, and proactive, with staff often remembering names and going above and beyond. A small number reported upselling, slow responses, or billing/tipping confusion.

Related guest reviews

10

Rodolpho

11 Dec 2024

·

Stayed 6 nights

This was the most amazing beautiful well kept resort and vacation I have ever been in my life. The staff was phenomenal. Everyone was extremely welcoming, knowledgeable, and extremely courteous. Everyone all staff in the resort knew your name. That felt amazing.

10

Ketaki

21 Nov 2024

·

Stayed 3 nights

This was an absolutely wonderful day, wish we could have had more time, but our 3 nights there were stellar. The property is up in the hills, and overlooks the Arenal volcano. Spectacular views from the main lobby and even from our rooms! There are multiple hot springs and pools on site, in 3 different groupings, and all were situated beautiful with food options and bathrooms and towel stations nearby. Delicious food, including sushi and Italian options. The drinks were delicious, especially from one bartender named Paola who also went above and beyond to take care of us. We ran into her every day and her wit and positive attitude were just wonderful. And lastly, the spa is small but stunning, i had a great massage and scrub which were both super relaxing. Highly recommend!

10

Kenneth

16 Sept 2025

·

Stayed 2 nights

Fabulous resort with exceptional service and staff.

10

Wayne

11 Dec 2025

·

Stayed 3 nights

The Springs Resort and Spa far exceeded our expectations. The resort was beautiful, well maintained and guest friendly. The three staff members we had the most contact with were exceptional, Esteban and Carlos, our golf cart drivers and Saul, our guide at the wildlife sanctuary. Every single staff member we came in contact was friendly and helpful, many going out of their way to assist us. Our arrival was especially great. When the reception staff saw my wife had mobility issues, they immediately offered us a complementary upgrade to a first floor room, which made everything so much nicer for us. We will definitely be returning, and we highly recommend the Springs Resort to anyone seeking a fabulous vacation.

10

Dequan

1 Sept 2025

·

Stayed 4 nights

Amazing property and staff! One of the best stays we ever had. The staff was extremely friendly and helpful. Joe took care of us and told us about the property and Costa Rica. He was amazing. Will definitely visit again! 10/10

10

Laura

5 Nov 2024

·

Stayed 3 nights

This property is stunning and worth every visit! We can’t wait to return. The staff are all amazing and truly go above and beyond for the guests. Shout out to Jimmy and Jose!

2

JACK

12 Oct 2024

·

Stayed 2 nights

I was charged tax/gratuity TWICE, once at the point of service for each meal and then again on the final bill at the time of check out

10

Sarah

5 Jun 2025

·

Stayed 5 nights

By far one of my best stays ever. The guest where all so friendly and helpful the entire stay. They helped make reservations for excursions and transportation which made it so easy for me we even extended our stay an additional two nights.

10

Claudia

22 Oct 2025

·

Stayed 5 nights

Excellent is an understatement! The customer service from every employee is amazing! The hotel is beautiful and has so many wonderful things to do, the views of the Arenal Volcano are incredible! Will definitively come back! Thanks!

10

Hector

31 May 2025

·

Stayed 1 night

The entire staff and service was top notch. They went above and beyond to accommodate us.

Was this helpful?

AI-generated summary based on recent guest reviews

Location

Set in lush rainforest with sweeping Arenal Volcano views, the resort feels secluded. It’s a 10–20 minute drive to La Fortuna, and a few note rough road sections.

Related guest reviews

10

German

30 Oct 2024

·

Stayed 4 nights

Great location to relax has amazing views an the wild life is crazy

10

Carl

27 Jan 2025

·

Stayed 4 nights

Great resort to take in the La Fortuna area and Arenal Volcano views and activities. Staff went above and beyond to be friendly and accommodating. The Hot Springs on site are great, and we often had each pool to ourselves. Very nice to have Club Rio for outdoor activities and a more natural feeling hot spring experience overlooking the Arenal river. The restaurants and food were nice and palatable with great setting and views, but the food was not amazing. We were in a newer building that was further from the main reception and lobby/restaurants, the walk was very nice and not more than 5-10 mins, but there were also ample golf carts to make the ride quick, easy and fun for the kids.

10

Oscar Alexis

13 Sept 2023

·

Stayed 5 nights

Beautiful property with stunning views. Club rio was my favorite and it’s part of the hotel. Never thought coming to this area but was one of the most beautiful places. The only thing I didn’t like that it’s a bit far from downtown. (About 15 min drive) The volcano views vary depending on the weather but once you get the view, it’s amazing!!! Will definitely come back in my next visit to Costa Rica.

10

Garry

7 Feb 2024

·

Stayed 2 nights

This property is one of the best we have stayed at with amenities and view of Arenal unmatched.

10

Pilar

11 Jan 2024

·

Stayed 4 nights

Beautiful hotel. Great amenities. Wonderful and friendly staff. So clean. The natural surroundings are well taken care of. If you are looking for a vacation away from the beach, I would recommend staying here to enjoy the hot springs. The rainforest is amazing.

10

Cesar

1 Sept 2025

·

Stayed 3 nights

We loved our room we got To have the view of the volcano

10

Bryner

14 Sept 2025

·

Stayed 2 nights

Loved the location, natural rain forest habitat but with luxury..excellent

10

Maria

19 Oct 2023

·

Stayed 5 nights

The view is amazing. But the road was bad for several miles, no paviment.

10

Benjamin

19 Jun 2024

·

Stayed 4 nights

Luxurious five star property that checked all the boxes. Amazing and highly attentive staff, exceptionally well maintained property, with countless pools and natural hot springs, and its own activity center on the Arenal River that runs through the property. Our room was spacious, with a large bathroom with spa tub, and large balcony with ideal view of the volcano. The property was tucked into a forrest 15 minutes from town. Being on site is an experience in itself. The only downside was the pull of being on site can limit interest in taking more advantage of the surrounding area. The dining options were good, not great, but the bar bites by the pool and river were all satisfying. All in all, one of the finest properties we have ever stayed at. Looking forward to a return visit.

10

Catherine

30 May 2025

·

Stayed 3 nights

This place has plenty of hot springs and has a great atmosphere. You can enjoy hot springs and a pool or take the bus down to the “legit” springs that overlook the river - it’s a pretty magical place! The food options are limited but it is only a 10 minute drive into town

Was this helpful?

AI-generated summary based on recent guest reviews

Dining

There are multiple on-site restaurants and a popular breakfast buffet, but many guests find food and drinks expensive and some consider the quality average for the price. Several recommend dining in town for better value.

Related guest reviews

6

John

29 Aug 2025

·

Stayed 4 nights

Property is nice , clean, and modern. However - very overpriced for food, hotel transportation to town, and the onsite activities way overpriced for the duration of them.

8

Lee

28 Nov 2023

·

Stayed 3 nights

Great hotel. But the breakfast is disappointing, especially if you are vegan or gluten free. Prepare for just same eggs, bacon, basic fruit selection, etc..... no interesting healthy dishes. And they charge for breakfast, even coffee in the morning, when every other CR hotel we stayed at included breakfast.

10

Carl

27 Jan 2025

·

Stayed 4 nights

Great resort to take in the La Fortuna area and Arenal Volcano views and activities. Staff went above and beyond to be friendly and accommodating. The Hot Springs on site are great, and we often had each pool to ourselves. Very nice to have Club Rio for outdoor activities and a more natural feeling hot spring experience overlooking the Arenal river. The restaurants and food were nice and palatable with great setting and views, but the food was not amazing. We were in a newer building that was further from the main reception and lobby/restaurants, the walk was very nice and not more than 5-10 mins, but there were also ample golf carts to make the ride quick, easy and fun for the kids.

10

Josh

17 Jun 2024

·

Stayed 4 nights

The on-site hot springs were fantastic. The concierge service helped us find a great tour for our last day, and they were very accommodating in allowing us a late checkout to work with our flight plans. The views from the balcony were excellent, and the room was incredibly spacious. Dining options were good, though pricy. Try to stop at a grocery store before settling into the property - some cheaper snacks and breakfast items would have been a good buy for us.

8

daren

28 Nov 2024

·

Stayed 3 nights

Beautiful resort, clean and great staff. We are foodies and the food was by far not to quality vs what you pay. Breakfast was fine but resort food should didn’t compare to restaurants in la fortuna. We will be back! No need to push people downtown….cheaper for + taxi both ways and food 2 times better at sodas and location restaurants.

10

Connie

26 Jan 2025

·

Stayed 2 nights

Beautiful resort. Would return. So peaceful and relaxing. Suggest dining off-site; the food is great, but too expensive. Plenty of delicious options at nearby restaurants or in La Fortuna. No need to pay crazy prices for the food at the hotel.

10

Vinay

17 May 2024

·

Stayed 2 nights

Greatest place to stay in the area - hot springs - beautiful view - great staff - great service - the ride to the river facilities including - the horseback riding/tubing/mountain climbing was all perfect. The one thing I will say which was not as good was the evening food quality at their Sushi & Steak (two separate) restaurants. Go into town eat at Don Rufino (that place was absolutely excellent) and if you want some great brick oven pizza go to Anch'io.

6

Ashish

28 Jul 2025

·

Stayed 3 nights

The Springs Resort & Spa is a stunning property with breathtaking views and world-class facilities. The setting is truly fabulous, but the overall customer experience can be hit or miss. While there are many dining options, the quality of food doesn’t quite justify the exorbitant prices. We had a great stay overall, but given the cost, we’re not sure we’d return—there are more consistent luxury resorts globally that offer better value for money.

10

Mehboob

3 Dec 2024

·

Stayed 3 nights

Excellent place. Highly recommend!! It’s a huge property and lots of spaces to have private moments with nature. Breakfast was great. Lunch and dinner food was okay. Overall, would definitely come back again!

10

Peter

3 Dec 2024

·

Stayed 4 nights

Fantastic hot springs; didn't feel too crowded. Service was exceptional. The rooms are far larger and more luxurious than they appear in the pictures. Activities at Club Rio were excellent and very well coordinated, with lots of available staff to help. The food at the restaurants was fine but not exceptional. It's a 20 minute ride into Fortuna, but worth it if you're staying for a few nights and would like to try other dining options.

Was this helpful?

AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16 $590	17 $383
18 $382	19 $378	20 $383	21 $393	22 $389	23 $392	24 $416
25 $394	26 $416	27 $412	28 $416	29 $416	30 $405	31 $416

Su	Mo	Tu	We	Th	Fr	Sa
1 $405	2 $410	3 $410	4 $416	5 $416	6 $416	7 $416
8 $416	9 $416	10 $416	11 $407	12 $416	13 $416	14 $411
15 $402	16 $416	17 $415	18 $416	19 $404	20 $487	21
22	23	24 $2,220	25 $2,220	26	27 $915	28 $608
29 $591	30 $602

The Springs Resort & Spa at Arenal

Prices for The Springs Resort & Spa at Arenal

Monthly average prices

About this property

Location

Room options

Family Suite

Three Bedroom Premier Suite

Vista Grande Guest Room

Alta Vista Guestroom

Honeymoon Vista Guest Room

Vista Guest Room

Villa Palacio

Vista Grande Double Queen

Guest reviews of The Springs Resort & Spa at Arenal

Who stays here?

What guests think

Property policies

Check-in instructions

Good to know

Optional extras

FAQs about The Springs Resort & Spa at Arenal

Considering this hotel for your Arenal Hot Springs trip?

Prices for upcoming dates