RENEX HOTELS

Perfect

This my third time in this hotel , it’s not like before, it was the best, and that’s why I like to go to Renex hotel, but my third time visit it’s going to be my last time. Quality of breakfast and dinner no good at all and it’s not worth it. The Room very small, we can’t move in it , water in the bathroom weak , room was clean and clean service very good.

The cleanliness

My stay at the Renex Hotel Antalya was GREAT.. 10 min from the airport. Everyone at the hotel was really nice and friendly. Our rooms was always clean and had a decor everyday. The manager helped us every time we wanted help , She was really great . Breakfast was good . Outdoor and indoor swimming pool were clean . Really enjoyed my stay and will come back . Every food at the Rooftop restaurant was delicious and service was excellent. Next time will stay in the suite

The experience was horrible. It is not fitting to be called a 5-star hotel. Location is 15mins from the airport but super off, surroundings was just dead and beside the motorway. Hotel itself is outdated, room was like a normal 3-star hotel, bed was hard, pillows are way too high, toilet not clean enough, facilities like indoor pool and gym were closed during our stay eventhough the staff at the check in mentioned the opening hours of it. There was no advance update from the hotel that during our stay, due to a special holiday for Turkey, they will be closing facilities. What a disappointment! Outdoor pool was like a scene from an abandoned hotel. No life at all. Breakfast was horrible, no other option besides fron traditional Turkish breakfast, not even a single scrambled eggs. Coffee was terrible! Staff were horrible in English, no empathy or feeling sorry that guests are disappointed to the point that we had to changed hotel on the first day. It was such a waste of money, stay and time! It really gave us a bad experience. We really would like a refund!