PULLMAN Stuttgart Fontana

Great staff, excellent location and breakfast.

Spa ok

Broken elevators, very poor internet, and rude front desk. Hightlight of the stay was the bar staff.

All elevators were not working and had to walk to the 10th floor by stairs using the fire escape for several days. No urgency to resolve the issue. I've stayed at this hotel for years and they ALWAYS have elevator issues. Wifi is horrible and useless for basic work tasks. Used to live this hotel, but I'm looking for a new location for future stays.

This will be the last time I stay at the pullman. 2 elevators were broken upon our arrival, then the 3rd broke. We had to climb 11 flights of stairs for 3 days. The hotel staff gave 0 information nor did they try to help. Then the bar closed because the register broke. The final straw is what they have for wifi. Terrible barely works half the time when I could connect it was slow. I have been staying at this hotel 4x a year for 8 years...this was the last. This was not the first time I have had elevator and internet issues, just the worst! Definitely not a 4 star resort.