Spark by Hilton Winston-Salem University
From
$97
/ night
Select dates to see prices and availability
From
$97
/ night
About this property
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a vending machine.
Amenities
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and a vending machine.
Business amenities
Featured amenities include a business center, a 24-hour front desk, and laundry facilities. Free self parking is available onsite.
Dining
A complimentary buffet breakfast is served daily.
Rooms
Make yourself at home in one of the 89 air-conditioned rooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with shower/tub combinations feature complimentary toiletries and hair dryers. Conveniences include coffee/tea makers and irons/ironing boards, as well as phones with free local calls.
Location
With a stay at Spark by Hilton Winston-Salem University, you'll be centrally located in Winston-Salem, a 4-minute drive from Wake Forest University and 13 minutes from Hanes Mall. This hotel is 0.3 mi (0.5 km) from Sara Lee Soccer Complex and 0.4 mi (0.7 km) from Grand 18-Winston-Salem.
What's nearby
Sara Lee Soccer Complex(0.3 miles)
Grand 18-Winston-Salem(0.3 miles)
SciWorks(0.5 miles)
Kaledium North Science Museum(0.7 miles)
Pine Brook Golf and Country Club(2.1 miles)
Airbound Trampoline Park(2.2 miles)
Maple Chase Golf & Country Club(2.7 miles)
Bethabara Visitor Center(2.9 miles)
Wake Forest University(2.9 miles)
Historic Bethabara Park(3 miles)
Reynolda Manor Public Library(3.6 miles)
Reynolda Manner Shopping Center(3.6 miles)
Forest Hills(3.8 miles)
Walnut Bluffs(4.2 miles)
Long Creek Park(4.2 miles)
Winston-Salem, NC (INT-Smith Reynolds)(5.3 miles)
Piedmont Triad Intl. Airport (GSO)(30 miles)
Free Wi-Fi
Elevator / Lift
Business Center
Fitness Facilities
Designated Smoking Area
Vending Machines
Location
200 Mercantile Dr, Winston-Salem, North Carolina, United States of America
Sara Lee Soccer Complex (0.3 miles)
Grand 18-Winston-Salem (0.3 miles)
SciWorks (0.5 miles)
Kaledium North Science Museum (0.7 miles)
Pine Brook Golf and Country Club (2.1 miles)
Airbound Trampoline Park (2.2 miles)
Room options
6
Room, 2 Queen Beds
Room details
2 Queen Beds
Sleeps 4
Air ConditioningWi-Fi (Free)Private Bathroom
1
Room, 1 King Bed with Sofa Bed, Accessible
Room details
1 King Bed
and 1 Sofa Bed
Sleeps 4
Air ConditioningWi-Fi (Free)Private Bathroom
4
Room, 1 King Bed with Sofa Bed
Room details
1 King Bed
and 1 Sofa Bed
Sleeps 4
Air ConditioningWi-Fi (Free)Private Bathroom
1
Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)
Room details
2 Queen Beds
Sleeps 4
Air ConditioningWi-Fi (Free)Private Bathroom
4
Room, 1 King Bed, Accessible (Mobility & Hearing, Roll-In Shower)
Room details
1 King Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Private Bathroom
5
Room, 2 Queen Beds, Accessible, Bathtub (Mobility & Hearing)
Room details
2 Queen Beds
Sleeps 4
Air ConditioningWi-Fi (Free)Private Bathroom
1
Room, 1 King Bed, Accessible (Roll-In Shower)
Room details
1 King Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Private Bathroom
6
Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)
Room details
2 Queen Beds
Sleeps 4
Air ConditioningWi-Fi (Free)Private Bathroom
4
Room, 1 King Bed
Room details
1 King Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Private Bathroom
3
Room, 1 King Bed, Accessible, Bathtub (Mobility)
Room details
1 King Bed
Sleeps 2
Air ConditioningWi-Fi (Free)Private Bathroom
Guest reviews of Spark by Hilton Winston-Salem University
8.6
Fabulous
Based on 327 verified reviews
What guests think
AI-generated summary based on recent guest reviews
At Spark by Hilton Winston-Salem University, travelers frequently praise friendly staff, clean updated rooms, and a convenient location with ample parking, but several reviews flag limited cold-item breakfasts, intermittent pool closures or conditions, and recurring in-room maintenance and plumbing issues.
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What guests think
At Spark by Hilton Winston-Salem University, travelers frequently praise friendly staff, clean updated rooms, and a convenient location with ample parking, but several reviews flag limited cold-item breakfasts, intermittent pool closures or conditions, and recurring in-room maintenance and plumbing issues.
Multiple guests report strong smoke or marijuana odors and thin walls that carry noise. A few accounts also cite long front-desk absences or billing mishaps. Overall, expect a convenient, value-focused stay with solid basics but variable extras.
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AI-generated summary based on recent guest reviews
Facilities
Parking is ample and generally feels safe, but facilities are inconsistent: the pool is often closed or has condition issues, and several guests report on-site EV chargers are not operational.
Related guest reviews
8
Marina
Nov 30, 2025
·
Stayed 1 night
5 stars for Brittany!! She is so happy and informative, something a lot of customer service these days lack. Room was clean and pretty cute, very comfy bed!! Slept really well. Breakfast was decent too and very organized/ clean. Nice lil tea/ coffee area too. Mint tea on a rainy day was a treat. Only deducting a star cuz there was construction going on (not noisy, just hard to walk around/ open doors) in the lobby and the pool was closed for part of the time I was there.
5 stars for Brittany!! She is so happy and informative, something a lot of customer service these days lack. Room was clean and pretty cute, very comfy bed!! Slept really well. Breakfast was decent too and very organized/ clean. Nice lil tea/ coffee area too. Mint tea on a rainy day was a treat. Only deducting a star cuz there was construction going on (not noisy, just hard to walk around/ open doors) in the lobby and the pool was closed for part of the time I was there.
4
David
Jul 9, 2025
·
Stayed 1 night
We called ahead to confirm presence of EV chargers, and were told they indeed were there and working. Upon arrival, we discovered they had not yet been enabled and we could not charge. Being misled is not good, and we will avoid Hilton properties in the future.
We called ahead to confirm presence of EV chargers, and were told they indeed were there and working. Upon arrival, we discovered they had not yet been enabled and we could not charge. Being misled is not good, and we will avoid Hilton properties in the future.
6
DOUGLAS
Aug 17, 2025
·
Stayed 1 night
Don't promise EV charging if not active...folks depend on it!
Don't promise EV charging if not active...folks depend on it!
4
Ashley
Jul 27, 2025
·
Stayed 1 night
Although this is owned by Hilton, you would never know. The staff member at the front desk acted annoyed that he had to do his job. It appeared the hotel was very old and they attempted to just “cover things up, ” literally. There was a soft spot in our floor that was noticeable when my 2 year old walked over it. The pool was open, but shouldn’t have been—it was green and cloudy (you couldn’t see the bottom). I wish I would’ve taken pictures (we didn’t let our kids swim). I would never stay here again.
Although this is owned by Hilton, you would never know. The staff member at the front desk acted annoyed that he had to do his job. It appeared the hotel was very old and they attempted to just “cover things up, ” literally. There was a soft spot in our floor that was noticeable when my 2 year old walked over it. The pool was open, but shouldn’t have been—it was green and cloudy (you couldn’t see the bottom). I wish I would’ve taken pictures (we didn’t let our kids swim). I would never stay here again.
10
Dave
Nov 2, 2025
·
Stayed 2 nights
Breakfast was fresh, not many choices beyond Carbs though. Parking was ample and staff was very helpful
Breakfast was fresh, not many choices beyond Carbs though. Parking was ample and staff was very helpful
10
Deborah
Oct 27, 2025
·
Stayed 1 night
Parking appeared safe. Breakfast was limited; staff were pleasant. Most important a clean and secure room
Parking appeared safe. Breakfast was limited; staff were pleasant. Most important a clean and secure room
8
Brooke
Nov 1, 2024
·
Stayed 5 nights
Nice stay. Breakfast was smaller than it would be at a Hampton Inn or Double Tree. I stayed during the week and they had bagels and a few other light items. Pool is undergoing restorations until Nov-Dec 2024. Friendly staff. Conveniently located.
Nice stay. Breakfast was smaller than it would be at a Hampton Inn or Double Tree. I stayed during the week and they had bagels and a few other light items. Pool is undergoing restorations until Nov-Dec 2024. Friendly staff. Conveniently located.
10
Michael
Jun 27, 2025
·
Stayed 1 night
Check in was a breeze and Victor was incredibly nice and helped us find the perfect room. The room was clean, comfortable and well appointed. Indoor pool was clean and the kids loved it. The pool hall though was extremely hot, like a sauna. Breakfast offerings have been trimmed to only cold items. Not a vast variety but something is better than nothing at all. Manager was attending to the stock and was so very nice asking how our stay was and thanked us for staying. Every employee we encountered were incredibly nice, asked how our room was and thanked us for staying. Felt very welcomed and very happy with our stay.
Check in was a breeze and Victor was incredibly nice and helped us find the perfect room. The room was clean, comfortable and well appointed. Indoor pool was clean and the kids loved it. The pool hall though was extremely hot, like a sauna. Breakfast offerings have been trimmed to only cold items. Not a vast variety but something is better than nothing at all. Manager was attending to the stock and was so very nice asking how our stay was and thanked us for staying. Every employee we encountered were incredibly nice, asked how our room was and thanked us for staying. Felt very welcomed and very happy with our stay.
10
Summer
Nov 8, 2025
·
Stayed 1 night
The staff were friendly and the room was clean. There was plenty of parking. The gym had everything I needed as well.
The staff were friendly and the room was clean. There was plenty of parking. The gym had everything I needed as well.
6
Chris
Feb 3, 2025
·
Stayed 1 night
Hotel was nice and clean, but pool was closed with no notice. Asked staff and they said it was maintenance. Travelling with small children who wanted a pool, would not have stayed there had we known pool was closed.
Hotel was nice and clean, but pool was closed with no notice. Asked staff and they said it was maintenance. Travelling with small children who wanted a pool, would not have stayed there had we known pool was closed.
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AI-generated summary based on recent guest reviews
Cleanliness
Many guests describe very clean or spotless rooms, yet multiple reviews mention strong smoke or marijuana odors and some housekeeping lapses, including dirty bathrooms or linens and stained common-area carpets.
Related guest reviews
4
Araceli
Apr 13, 2025
·
Stayed 1 night
The bathroom was dirty
The bathroom was dirty
10
Bruno
Dec 11, 2025
·
Stayed 4 nights
An excelent place to stay. We loved the hotel, new hotel, super clean and organized , I think the breakfast could be a bit more varied; I missed having cheeses, proteins, and a greater variety of fruits.
An excelent place to stay. We loved the hotel, new hotel, super clean and organized , I think the breakfast could be a bit more varied; I missed having cheeses, proteins, and a greater variety of fruits.
8
Kate
Feb 12, 2026
·
Stayed 1 night
Friendly staff, good breakfast, but not the most clean… hard floors in the room tho, so that helps it feel cleaner.
Friendly staff, good breakfast, but not the most clean… hard floors in the room tho, so that helps it feel cleaner.
6
Lindsay
Mar 23, 2025
·
Stayed 3 nights
The only real positive about our stay was the girl working the front desk on the afternoon shift. The initial look of the hotel was very pleasant, check in was great and she was so friendly and polite. We drove 14 hours from Northern Ontario, Canada, like many the first thing we wanted was a shower. First glance to the room appeared clean and orderly, but no sooner we opened the shower curtain there was literal poo on the inside of the curtain and poopy hand marks on the edge of the tub and shower tap. Housekeeping just didn’t bother opening or changing the curtains between guests. Our bath mat and towels were damp as if used and just refolded, did not smell clean. Bedding was also clearly used and just tidied. I called the front desk and requested housekeeping to come clean and correct, upon her arrival she just tried to hand me the clean linens and told me to toss the dirty into the hallway and she would collect later on. Was very snooty when I informed her I had JUST checked in and not going to do it. She mumbled under her breathe insults in Spanish unaware we speak Spanish ourselves and got more upset when we responded back to her. The pool area is full of black mold. The walls from floor to ceiling, around all the windows, etc. There’s no ventilation to rid the heat/moisture. We walked in and could smell it, we circled the room saw it and immediately walked out. Walls are so thin we woke up thinking someone was in our room the conversation was so clear.
The only real positive about our stay was the girl working the front desk on the afternoon shift. The initial look of the hotel was very pleasant, check in was great and she was so friendly and polite. We drove 14 hours from Northern Ontario, Canada, like many the first thing we wanted was a shower. First glance to the room appeared clean and orderly, but no sooner we opened the shower curtain there was literal poo on the inside of the curtain and poopy hand marks on the edge of the tub and shower tap. Housekeeping just didn’t bother opening or changing the curtains between guests. Our bath mat and towels were damp as if used and just refolded, did not smell clean. Bedding was also clearly used and just tidied. I called the front desk and requested housekeeping to come clean and correct, upon her arrival she just tried to hand me the clean linens and told me to toss the dirty into the hallway and she would collect later on. Was very snooty when I informed her I had JUST checked in and not going to do it. She mumbled under her breathe insults in Spanish unaware we speak Spanish ourselves and got more upset when we responded back to her. The pool area is full of black mold. The walls from floor to ceiling, around all the windows, etc. There’s no ventilation to rid the heat/moisture. We walked in and could smell it, we circled the room saw it and immediately walked out. Walls are so thin we woke up thinking someone was in our room the conversation was so clear.
4
Ashley
Mar 16, 2025
·
Stayed 2 nights
The service was amazing and the staff were the best part of the stay, HOWEVER, more than likely because of the location, the whole property smelled of Marijuana. Even my kids asked multiple times what the smell was. The pool was cold, and was very acousticly unpleasing. Breakfast was underwhelming and had warm milk for the cereal. Inside the rooms you could hear everything going on outside the rooms.When I woke up on day two of my stay, I went to take a hot shower and the water was tepid and wouldnt get any warmer. There were stains in the hall carpets. This is more for a stay just to lay your head. The staff were always friendly and smiling. They were truly a delight.
The service was amazing and the staff were the best part of the stay, HOWEVER, more than likely because of the location, the whole property smelled of Marijuana. Even my kids asked multiple times what the smell was. The pool was cold, and was very acousticly unpleasing. Breakfast was underwhelming and had warm milk for the cereal. Inside the rooms you could hear everything going on outside the rooms.When I woke up on day two of my stay, I went to take a hot shower and the water was tepid and wouldnt get any warmer. There were stains in the hall carpets. This is more for a stay just to lay your head. The staff were always friendly and smiling. They were truly a delight.
2
Amanda
Mar 29, 2025
·
Stayed 1 night
i have stayed here on multiple occasions and have recommended to friends. last trip into town, our friends we were traveling with had a room that had alcohol left in and wasn’t cleaned. i figured it was a one off. this trip, i had two rooms and one room smelt of weed and room had to be moved. this is twice now that conditions were unsatisfactory. front staff was supposed to make the situation right and i am still awaiting.
i have stayed here on multiple occasions and have recommended to friends. last trip into town, our friends we were traveling with had a room that had alcohol left in and wasn’t cleaned. i figured it was a one off. this trip, i had two rooms and one room smelt of weed and room had to be moved. this is twice now that conditions were unsatisfactory. front staff was supposed to make the situation right and i am still awaiting.
10
Edward
Nov 8, 2025
·
Stayed 1 night
The front desk staff was outgoing and extremely helpful. The room was spotless! We have a service dog and felt very at home and comfortable with him being in our room and in the hotel (except for the eating area, we understood). We did make a suggestion that the hotel put a trash bin out the back entrance or inside the back door for dog waste as our room was closer to that exit door.
The front desk staff was outgoing and extremely helpful. The room was spotless! We have a service dog and felt very at home and comfortable with him being in our room and in the hotel (except for the eating area, we understood). We did make a suggestion that the hotel put a trash bin out the back entrance or inside the back door for dog waste as our room was closer to that exit door.
10
Sebastian
Aug 29, 2025
·
Stayed 1 night
Nice clean room.
Nice clean room.
10
Larry
Feb 28, 2025
·
Stayed 1 night
It was spotless and the staff were very kind and hospitable.
It was spotless and the staff were very kind and hospitable.
2
Scott
Mar 30, 2025
·
Stayed 3 nights
This is supposed to be a non-smoking hotel, but this clearly isn’t enforced at all. The entire hotel reeks of weed and cigarettes. There were several times where we got on the elevator and could barely breath, One of our neighbors smoked the entire time we were there, and it smelled up our entire room. We mentioned it to the staff, but nothing was done about it. In addition, the breakfast is pretty basic and the hotel isn’t in the best shape despite being recently renovated. The water pressure in our shower was very weak. The only real positive is the staff - they were all very friendly. Bottom line: if the smell of weed and cigarettes bother you, do not stay here. On the other hand, if you are looking for a non-smoking hotel that doesn’t enforce it, this is the place for you.
This is supposed to be a non-smoking hotel, but this clearly isn’t enforced at all. The entire hotel reeks of weed and cigarettes. There were several times where we got on the elevator and could barely breath, One of our neighbors smoked the entire time we were there, and it smelled up our entire room. We mentioned it to the staff, but nothing was done about it. In addition, the breakfast is pretty basic and the hotel isn’t in the best shape despite being recently renovated. The water pressure in our shower was very weak. The only real positive is the staff - they were all very friendly. Bottom line: if the smell of weed and cigarettes bother you, do not stay here. On the other hand, if you are looking for a non-smoking hotel that doesn’t enforce it, this is the place for you.
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AI-generated summary based on recent guest reviews
Rooms
Rooms are modern with comfortable beds, but several guests report thin walls that carry noise. Some also encountered TV connectivity problems and a lack of in room coffee makers or microwaves.
Related guest reviews
8
Marina
Nov 30, 2025
·
Stayed 1 night
5 stars for Brittany!! She is so happy and informative, something a lot of customer service these days lack. Room was clean and pretty cute, very comfy bed!! Slept really well. Breakfast was decent too and very organized/ clean. Nice lil tea/ coffee area too. Mint tea on a rainy day was a treat. Only deducting a star cuz there was construction going on (not noisy, just hard to walk around/ open doors) in the lobby and the pool was closed for part of the time I was there.
5 stars for Brittany!! She is so happy and informative, something a lot of customer service these days lack. Room was clean and pretty cute, very comfy bed!! Slept really well. Breakfast was decent too and very organized/ clean. Nice lil tea/ coffee area too. Mint tea on a rainy day was a treat. Only deducting a star cuz there was construction going on (not noisy, just hard to walk around/ open doors) in the lobby and the pool was closed for part of the time I was there.
4
Lucas
Oct 12, 2024
·
Stayed 1 night
Check in was okay, although the computer system was running slow. The person handling the check in was super nice. The toilet in the room loudly trickles water unless you jiggle the handle. The walls are paper thin. All night I kept getting woken up by people clomping around in the adjacent room and playing their crappy music. It wasn't that the music was extremely loud; we could just hear everything. We won't stay here again.
Check in was okay, although the computer system was running slow. The person handling the check in was super nice. The toilet in the room loudly trickles water unless you jiggle the handle. The walls are paper thin. All night I kept getting woken up by people clomping around in the adjacent room and playing their crappy music. It wasn't that the music was extremely loud; we could just hear everything. We won't stay here again.
10
Jason
Aug 29, 2024
·
Stayed 1 night
It was very new and clean
It was very new and clean
2
Christopher
Dec 22, 2025
·
Stayed 1 night
First we got there and checked in and got put in a room and the tv would not work. Maintenance came and plugged in the tv but didn’t wait to see if it worked. It had a message that it could not connect to network so it still did not work. We left to get something to eat and let the lady at the front desk know we would be back and she said she would let maintenance know. We got back and went to our room and the locked blinked green but would not open. We went back to the front desk and no one was still there. We called the front desk several times, called out for someone, knocked on the counter, knocked on doors with housekeeping and employees only on the doors.We waited at least 30 minutes before she showed up. She said the phone did not ring when it clearly did since we called and were standing at the counter. Don’t know what she was doing that she was gone that long. She re-programmed the key and it still did not work. She had to come to the door and use it and push into the door and then it opened. I would not recommend based on that. The bed was comfortable and that was the highlight. Breakfast was mediocre.
First we got there and checked in and got put in a room and the tv would not work. Maintenance came and plugged in the tv but didn’t wait to see if it worked. It had a message that it could not connect to network so it still did not work. We left to get something to eat and let the lady at the front desk know we would be back and she said she would let maintenance know. We got back and went to our room and the locked blinked green but would not open. We went back to the front desk and no one was still there. We called the front desk several times, called out for someone, knocked on the counter, knocked on doors with housekeeping and employees only on the doors.We waited at least 30 minutes before she showed up. She said the phone did not ring when it clearly did since we called and were standing at the counter. Don’t know what she was doing that she was gone that long. She re-programmed the key and it still did not work. She had to come to the door and use it and push into the door and then it opened. I would not recommend based on that. The bed was comfortable and that was the highlight. Breakfast was mediocre.
10
Anthony
Nov 29, 2025
·
Stayed 1 night
Room is reasonably priced and quite area. Resturants are also less than 1 mild away. Newly renovated and nice.
Room is reasonably priced and quite area. Resturants are also less than 1 mild away. Newly renovated and nice.
8
David
Sep 14, 2024
·
Stayed 1 night
The bed was very comfortable. Noise from the room above a few times. There is not much insulation between the floors.
The bed was very comfortable. Noise from the room above a few times. There is not much insulation between the floors.
8
Beverly
Mar 24, 2025
·
Stayed 4 nights
The only (minor) complaint is the though there is a microwave in the common area, there are none in the room. This is a great place to stay!
The only (minor) complaint is the though there is a microwave in the common area, there are none in the room. This is a great place to stay!
4
Eric
Oct 27, 2024
·
Stayed 1 night
No working tv
No working tv
6
Maria
Sep 28, 2025
·
Stayed 3 nights
Walls were like paper so we heard everything from other rooms.
Walls were like paper so we heard everything from other rooms.
8
Tara
Oct 20, 2024
·
Stayed 2 nights
It was a nice hotel. I appreciated that the floors were not carpeted. I would say that my only complaints were that there was no coffee maker in the room which seems pretty standard. Also, the shower gift cold after about a minute or two which was very disappointing. For this reasons, I gave 4 stars. I would only stay again if the water temperature was fixed.
It was a nice hotel. I appreciated that the floors were not carpeted. I would say that my only complaints were that there was no coffee maker in the room which seems pretty standard. Also, the shower gift cold after about a minute or two which was very disappointing. For this reasons, I gave 4 stars. I would only stay again if the water temperature was fixed.
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AI-generated summary based on recent guest reviews
Service
Many guests highlight warm, proactive front-desk teams and smooth problem-solving, though a few report long absences or billing mistakes that caused frustration.
Related guest reviews
8
Marina
Nov 30, 2025
·
Stayed 1 night
5 stars for Brittany!! She is so happy and informative, something a lot of customer service these days lack. Room was clean and pretty cute, very comfy bed!! Slept really well. Breakfast was decent too and very organized/ clean. Nice lil tea/ coffee area too. Mint tea on a rainy day was a treat. Only deducting a star cuz there was construction going on (not noisy, just hard to walk around/ open doors) in the lobby and the pool was closed for part of the time I was there.
5 stars for Brittany!! She is so happy and informative, something a lot of customer service these days lack. Room was clean and pretty cute, very comfy bed!! Slept really well. Breakfast was decent too and very organized/ clean. Nice lil tea/ coffee area too. Mint tea on a rainy day was a treat. Only deducting a star cuz there was construction going on (not noisy, just hard to walk around/ open doors) in the lobby and the pool was closed for part of the time I was there.
10
Ron
Jul 11, 2025
·
Stayed 1 night
The stay was excellent, however, the booking through Hotels.com was not in their system. The staff solved the issue and got us a room but our confirmation from Hotels.com did not coordinate with Spark.
The stay was excellent, however, the booking through Hotels.com was not in their system. The staff solved the issue and got us a room but our confirmation from Hotels.com did not coordinate with Spark.
2
Christopher
Dec 22, 2025
·
Stayed 1 night
First we got there and checked in and got put in a room and the tv would not work. Maintenance came and plugged in the tv but didn’t wait to see if it worked. It had a message that it could not connect to network so it still did not work. We left to get something to eat and let the lady at the front desk know we would be back and she said she would let maintenance know. We got back and went to our room and the locked blinked green but would not open. We went back to the front desk and no one was still there. We called the front desk several times, called out for someone, knocked on the counter, knocked on doors with housekeeping and employees only on the doors.We waited at least 30 minutes before she showed up. She said the phone did not ring when it clearly did since we called and were standing at the counter. Don’t know what she was doing that she was gone that long. She re-programmed the key and it still did not work. She had to come to the door and use it and push into the door and then it opened. I would not recommend based on that. The bed was comfortable and that was the highlight. Breakfast was mediocre.
First we got there and checked in and got put in a room and the tv would not work. Maintenance came and plugged in the tv but didn’t wait to see if it worked. It had a message that it could not connect to network so it still did not work. We left to get something to eat and let the lady at the front desk know we would be back and she said she would let maintenance know. We got back and went to our room and the locked blinked green but would not open. We went back to the front desk and no one was still there. We called the front desk several times, called out for someone, knocked on the counter, knocked on doors with housekeeping and employees only on the doors.We waited at least 30 minutes before she showed up. She said the phone did not ring when it clearly did since we called and were standing at the counter. Don’t know what she was doing that she was gone that long. She re-programmed the key and it still did not work. She had to come to the door and use it and push into the door and then it opened. I would not recommend based on that. The bed was comfortable and that was the highlight. Breakfast was mediocre.
4
Daniel
May 27, 2025
·
Stayed 1 night
Unpleasant experience . Front desk insisted we had not pre/ paid even though I showed him my hotels.com receipt . I felt somewhat tricked into swiping my card for a security deposit but then he also charged for one night . So I was charged twice for one night . It took a lot of arguing for him to agree to call the manager and reverse the charge . He was telling me he knows how to do his job but clearly he did not . So not just making an error but insisting he was right . So unpleasant . Ended up staying in Winston Salem two more nights but stayed elsewhere . Will not return
Unpleasant experience . Front desk insisted we had not pre/ paid even though I showed him my hotels.com receipt . I felt somewhat tricked into swiping my card for a security deposit but then he also charged for one night . So I was charged twice for one night . It took a lot of arguing for him to agree to call the manager and reverse the charge . He was telling me he knows how to do his job but clearly he did not . So not just making an error but insisting he was right . So unpleasant . Ended up staying in Winston Salem two more nights but stayed elsewhere . Will not return
10
Lisa
Aug 24, 2025
·
Stayed 3 nights
Super friendly staff!
Super friendly staff!
10
Keisha
Oct 27, 2024
·
Stayed 1 night
My room was clean and the customer service was amazing. Brenteny was personable and made me laugh. She was awesome!
My room was clean and the customer service was amazing. Brenteny was personable and made me laugh. She was awesome!
10
Edward
Nov 8, 2025
·
Stayed 1 night
The front desk staff was outgoing and extremely helpful. The room was spotless! We have a service dog and felt very at home and comfortable with him being in our room and in the hotel (except for the eating area, we understood). We did make a suggestion that the hotel put a trash bin out the back entrance or inside the back door for dog waste as our room was closer to that exit door.
The front desk staff was outgoing and extremely helpful. The room was spotless! We have a service dog and felt very at home and comfortable with him being in our room and in the hotel (except for the eating area, we understood). We did make a suggestion that the hotel put a trash bin out the back entrance or inside the back door for dog waste as our room was closer to that exit door.
10
Michael
Jun 27, 2025
·
Stayed 1 night
Check in was a breeze and Victor was incredibly nice and helped us find the perfect room. The room was clean, comfortable and well appointed. Indoor pool was clean and the kids loved it. The pool hall though was extremely hot, like a sauna. Breakfast offerings have been trimmed to only cold items. Not a vast variety but something is better than nothing at all. Manager was attending to the stock and was so very nice asking how our stay was and thanked us for staying. Every employee we encountered were incredibly nice, asked how our room was and thanked us for staying. Felt very welcomed and very happy with our stay.
Check in was a breeze and Victor was incredibly nice and helped us find the perfect room. The room was clean, comfortable and well appointed. Indoor pool was clean and the kids loved it. The pool hall though was extremely hot, like a sauna. Breakfast offerings have been trimmed to only cold items. Not a vast variety but something is better than nothing at all. Manager was attending to the stock and was so very nice asking how our stay was and thanked us for staying. Every employee we encountered were incredibly nice, asked how our room was and thanked us for staying. Felt very welcomed and very happy with our stay.
2
Debasis
May 1, 2025
·
Stayed 1 night
I am incredibly disappointed with my treatment of the staff at this property. I had made a reservation late night for a room on Saturday, April 26. I was en route to the property (less than 10 min away) and the hotel called me to tell me they had given my room away. I was already exhausted and had no other available options for me and my wife. We had to sleep on the floor of an apt that night after working and traveling all day. The best part about this is that they still charged me!! I'm hoping that someone gives me a refund or a credit because otherwise I overpaid for a room that I did not use and was cancelled on me by the hotel.
I am incredibly disappointed with my treatment of the staff at this property. I had made a reservation late night for a room on Saturday, April 26. I was en route to the property (less than 10 min away) and the hotel called me to tell me they had given my room away. I was already exhausted and had no other available options for me and my wife. We had to sleep on the floor of an apt that night after working and traveling all day. The best part about this is that they still charged me!! I'm hoping that someone gives me a refund or a credit because otherwise I overpaid for a room that I did not use and was cancelled on me by the hotel.
8
Suzanne
Oct 27, 2025
·
Stayed 2 nights
I am very disappointed in Expedia. I arrived at the hotel to find that my reservation had been completely canceled because the card Expedia had on file for the reservation had been compromised. No one contacted me about this and the hotel was completely sold out because of lots of events in the area. The hotel staff worked diligently to help me find a place to stay on Friday night and was able to accommodate me for Saturday night. This was a very stressful situation that the hotel staff handled. I should have been contacted by Expedia to know of this issue and the hotel should have had my contact information to handle this situation. Expedia needs to improve its communication. Please make efforts to improve this.
I am very disappointed in Expedia. I arrived at the hotel to find that my reservation had been completely canceled because the card Expedia had on file for the reservation had been compromised. No one contacted me about this and the hotel was completely sold out because of lots of events in the area. The hotel staff worked diligently to help me find a place to stay on Friday night and was able to accommodate me for Saturday night. This was a very stressful situation that the hotel staff handled. I should have been contacted by Expedia to know of this issue and the hotel should have had my contact information to handle this situation. Expedia needs to improve its communication. Please make efforts to improve this.
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AI-generated summary based on recent guest reviews
Location
Location is convenient—right off the highway, near restaurants and shopping—and several guests felt the area safe, though a few disliked the immediate surroundings or experienced navigation confusion with a nearby DoubleTree.
Related guest reviews
10
Kathleen
May 4, 2025
·
Stayed 1 night
I love Spark hotels, and this one was right up there. Super clean, friendly staff, and great location.
I love Spark hotels, and this one was right up there. Super clean, friendly staff, and great location.
8
DOUGLAS
Jul 6, 2025
·
Stayed 2 nights
Location good
Location good
10
ROBERTO
Jul 27, 2025
·
Stayed 1 night
Excellent customer service, clean room, and close to different attractions.
Excellent customer service, clean room, and close to different attractions.
10
jasmine
Apr 15, 2025
·
Stayed 2 nights
The property was in a convenient area and also safe and the staff was amazing!
The property was in a convenient area and also safe and the staff was amazing!
10
Anthony
Nov 29, 2025
·
Stayed 1 night
Room is reasonably priced and quite area. Resturants are also less than 1 mild away. Newly renovated and nice.
Room is reasonably priced and quite area. Resturants are also less than 1 mild away. Newly renovated and nice.
8
Billy
May 12, 2025
·
Stayed 1 night
The property was very noce with great services. The only issue was that google maps took us to the Double Tree by Hilton instead of Sparks by Hilton which was directly behind the other hotel.
The property was very noce with great services. The only issue was that google maps took us to the Double Tree by Hilton instead of Sparks by Hilton which was directly behind the other hotel.
6
Shaneka
Jul 2, 2025
·
Stayed 2 nights
It was unlike any property I've ever seen. Entrance was pretty nice. When you go into the room there's a greeting on the TV with your name on it! I loved that! Made me feel welcomed, thought of and cared about. Staff didn't leave you waiting even in passing spoke. Just don't care for the area it was in.
It was unlike any property I've ever seen. Entrance was pretty nice. When you go into the room there's a greeting on the TV with your name on it! I loved that! Made me feel welcomed, thought of and cared about. Staff didn't leave you waiting even in passing spoke. Just don't care for the area it was in.
8
Kou
May 6, 2025
·
Stayed 1 night
Quiet, right off highway and convenient.
Quiet, right off highway and convenient.
8
Allison
Mar 24, 2025
·
Stayed 1 night
The hotel was clean and quiet. Beds were comfortable and the staff were welcoming. The location was convenient for us being right off of the highway.
The hotel was clean and quiet. Beds were comfortable and the staff were welcoming. The location was convenient for us being right off of the highway.
10
Melanie
Apr 14, 2025
·
Stayed 27 nights
Everyone on staff was friendly and great service. Pet friendly. Convenient location to shopping.
Everyone on staff was friendly and great service. Pet friendly. Convenient location to shopping.
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AI-generated summary based on recent guest reviews
Dining
Breakfast is consistently basic with mostly cold, carb heavy items and limited variety; several note it can be sparse or not replenished.
Related guest reviews
8
Marina
Nov 30, 2025
·
Stayed 1 night
5 stars for Brittany!! She is so happy and informative, something a lot of customer service these days lack. Room was clean and pretty cute, very comfy bed!! Slept really well. Breakfast was decent too and very organized/ clean. Nice lil tea/ coffee area too. Mint tea on a rainy day was a treat. Only deducting a star cuz there was construction going on (not noisy, just hard to walk around/ open doors) in the lobby and the pool was closed for part of the time I was there.
5 stars for Brittany!! She is so happy and informative, something a lot of customer service these days lack. Room was clean and pretty cute, very comfy bed!! Slept really well. Breakfast was decent too and very organized/ clean. Nice lil tea/ coffee area too. Mint tea on a rainy day was a treat. Only deducting a star cuz there was construction going on (not noisy, just hard to walk around/ open doors) in the lobby and the pool was closed for part of the time I was there.
10
Mary Ellen
Oct 13, 2025
·
Stayed 1 night
Hotel is very clean and reception employees very pleasent and helpful. Breakfast was ok too. If they had eggs other than the hard boiled that they did have, with sausage...I'd give them a 10/10.
Hotel is very clean and reception employees very pleasent and helpful. Breakfast was ok too. If they had eggs other than the hard boiled that they did have, with sausage...I'd give them a 10/10.
10
William
May 16, 2025
·
Stayed 2 nights
We were in the area for a mid-week wedding and enjoyed our stay. The grounds were clean, the staff very friendly, but the choices of breakfast were minimal (cereals and breads).
We were in the area for a mid-week wedding and enjoyed our stay. The grounds were clean, the staff very friendly, but the choices of breakfast were minimal (cereals and breads).
10
Dave
Nov 2, 2025
·
Stayed 2 nights
Breakfast was fresh, not many choices beyond Carbs though. Parking was ample and staff was very helpful
Breakfast was fresh, not many choices beyond Carbs though. Parking was ample and staff was very helpful
8
Kate
Feb 12, 2026
·
Stayed 1 night
Friendly staff, good breakfast, but not the most clean… hard floors in the room tho, so that helps it feel cleaner.
Friendly staff, good breakfast, but not the most clean… hard floors in the room tho, so that helps it feel cleaner.
10
Ginger Bailey
Oct 18, 2024
·
Stayed 2 nights
Staff was friendly & helpful. I know the breakfast bar is complimentary however the first day it was ok for something quick the second day was exactly the same however less from the first in it due to people eating the first day. It was not replenished. Paper supplies were & condiments. Fantastic coffee all the time though. Everything else was good especially service at front desk was excellent.
Staff was friendly & helpful. I know the breakfast bar is complimentary however the first day it was ok for something quick the second day was exactly the same however less from the first in it due to people eating the first day. It was not replenished. Paper supplies were & condiments. Fantastic coffee all the time though. Everything else was good especially service at front desk was excellent.
6
Michele
Mar 17, 2025
·
Stayed 2 nights
There was only continental breakfast which is notbl specified on the website. There were only two towels in the room when the reservation was booked for 4. There was no microwave in the room and there was freezer included in the fridge. The shower was pretty cold for a few minutes and never became hot. There were no dressers to place our clothes. The bed was very comfortable.
There was only continental breakfast which is notbl specified on the website. There were only two towels in the room when the reservation was booked for 4. There was no microwave in the room and there was freezer included in the fridge. The shower was pretty cold for a few minutes and never became hot. There were no dressers to place our clothes. The bed was very comfortable.
10
Michael
Jun 27, 2025
·
Stayed 1 night
Check in was a breeze and Victor was incredibly nice and helped us find the perfect room. The room was clean, comfortable and well appointed. Indoor pool was clean and the kids loved it. The pool hall though was extremely hot, like a sauna. Breakfast offerings have been trimmed to only cold items. Not a vast variety but something is better than nothing at all. Manager was attending to the stock and was so very nice asking how our stay was and thanked us for staying. Every employee we encountered were incredibly nice, asked how our room was and thanked us for staying. Felt very welcomed and very happy with our stay.
Check in was a breeze and Victor was incredibly nice and helped us find the perfect room. The room was clean, comfortable and well appointed. Indoor pool was clean and the kids loved it. The pool hall though was extremely hot, like a sauna. Breakfast offerings have been trimmed to only cold items. Not a vast variety but something is better than nothing at all. Manager was attending to the stock and was so very nice asking how our stay was and thanked us for staying. Every employee we encountered were incredibly nice, asked how our room was and thanked us for staying. Felt very welcomed and very happy with our stay.
8
Greg
Jun 25, 2025
·
Stayed 3 nights
Room was clean and comfortable. Staff was friendly and helpful. Breakfast offerings were a bit sparse, but adequate.
Room was clean and comfortable. Staff was friendly and helpful. Breakfast offerings were a bit sparse, but adequate.
6
Thomas
Feb 27, 2025
·
Stayed 1 night
Staff good. Rooms ok and clean. POOR breakfast
Staff good. Rooms ok and clean. POOR breakfast
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AI-generated summary based on recent guest reviews
10
Catherine
3 weeks ago
·
Stayed 3 nights
Spark by Hilton Winston Salem University is a clean and simple hotel. I've stayed here multiple times, and each time I've been happy with the room, the parking and the value.
Spark by Hilton Winston Salem University is a clean and simple hotel. I've stayed here multiple times, and each time I've been happy with the room, the parking and the value.
6
David
4 weeks ago
·
Stayed 1 night
Check-in was super easy. A very nice guy was at the front desk. My room was very clean a d so was the bathroom. My only complaint was you can hear the people above you and beside you. Other than that, it was a great stay!
Check-in was super easy. A very nice guy was at the front desk. My room was very clean a d so was the bathroom. My only complaint was you can hear the people above you and beside you. Other than that, it was a great stay!
10
Tara
Aug 15, 2026
·
Stayed 1 night
We have been coming to this particular hotel for decades at least 3x per year. It use to be a Days Inn and then a Baymont. When it was Baymont it went downhill. We then chose another hotel chain to stay at. Now that it is a Hilton, it is 150% better than it had ever been. All of the rooms have been redone including the bathrooms. Pet friendly as well so we will remember that for next time. No hesitation coming back!
We have been coming to this particular hotel for decades at least 3x per year. It use to be a Days Inn and then a Baymont. When it was Baymont it went downhill. We then chose another hotel chain to stay at. Now that it is a Hilton, it is 150% better than it had ever been. All of the rooms have been redone including the bathrooms. Pet friendly as well so we will remember that for next time. No hesitation coming back!
10
Mary B
Aug 2, 2026
·
Stayed 1 night
Very clean hotel with friendly staff. Breakfast was good with hot and cold choices along with good coffee and juices. We would certainly stay there again!
Very clean hotel with friendly staff. Breakfast was good with hot and cold choices along with good coffee and juices. We would certainly stay there again!
10
David
Aug 2, 2026
·
Stayed 2 nights
The room was clean and the breakfast was very good. Good decor. All in all it was a very nice stay. I would certainly stay here again.
The room was clean and the breakfast was very good. Good decor. All in all it was a very nice stay. I would certainly stay here again.
Property Policies
Check-in
Check-out
From 15:00 to 23:59
Before 12:00
FAQs about Spark by Hilton Winston-Salem University
Is parking available at the property?
Free self-parking is available on-site, including designated parking for RVs, buses, and trucks.
What type of breakfast is offered and what are the serving hours?
A complimentary buffet breakfast is served daily.
Are pets allowed at the property?
Pets are allowed in specific rooms only, with a fee of USD 50 per accommodation, which may vary based on the length of stay. Service animals are exempt from fees.
What are the standard check-in and check-out times?
Check-in time is at 3:00 PM and check-out time is at 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.
What accessibility features are available for guests with disabilities?
The property features wheelchair-accessible facilities, including a registration desk, parking, public areas, and rooms. There is also an elevator, a fitness center, and a pool that are wheelchair accessible.
What is the location of the property in relation to key landmarks?
The hotel is centrally located in Winston-Salem, just a 4-minute drive from Wake Forest University and 13 minutes from Hanes Mall. Nearby attractions include Sara Lee Soccer Complex (0.3 mi) and Grand 18-Winston-Salem (0.3 mi).
What are the policies for guests staying with children?
Children are allowed at the property, and there is no mention of a minimum age for children to stay for free.
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Instant AI responses are based on hotel information
Prices for upcoming dates
September 2026
Su | Mo | Tu | We | Th | Fr | Sa |
|---|---|---|---|---|---|---|
October 2026
Su | Mo | Tu | We | Th | Fr | Sa |
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Cheaper
Pricier
Average nightly price across deals, with taxes & fees.
Prices in USD for 2 guests, updated daily.
- 2026-09-17: 123.22269087409973USD
- 2026-09-18: 194.20920433273315USD
- 2026-09-19: 172.47066799850464USD
- 2026-09-20: 92.0836424343109USD
- 2026-09-21: 93.11889764671325USD
- 2026-09-22: 91.90584380264282USD
- 2026-09-23: 86.23769179229735USD
- 2026-09-24: 105.30720639953613USD
- 2026-09-25: 114.4976032081604USD
- 2026-09-26: 113.93549307518005USD
- 2026-09-27: 101.08181337203979USD
- 2026-09-28: 87.56011567955017USD
- 2026-09-29: 86.67312971305847USD
- 2026-09-30: 91.78577165794373USD
- 2026-10-01: 178.23229028778076USD
- 2026-10-02: NO DATA
- 2026-10-03: NO DATA
- 2026-10-04: 134.4741669353485USD
- 2026-10-05: 95.41827176742554USD
- 2026-10-06: 95.33984227981567USD
- 2026-10-07: 97.742380802536USD
- 2026-10-08: 99.00713079299926USD
- 2026-10-09: 143.7729170436859USD
- 2026-10-10: 145.203492634964USD
- 2026-10-11: 88.40270676956176USD
- 2026-10-12: 86.71636760559082USD
- 2026-10-13: 86.67312971305847USD
- 2026-10-14: 86.67312971305847USD
- 2026-10-15: 101.97387429084777USD
- 2026-10-16: NO DATA
- 2026-10-17: NO DATA
- 2026-10-18: 167.04157341384888USD
- 2026-10-19: 148.40464809265137USD
- 2026-10-20: 145.6259758415222USD
- 2026-10-21: 146.33983493728635USD
- 2026-10-22: 126.35195555648802USD
- 2026-10-23: 148.40464809265137USD
- 2026-10-24: 146.33983493728635USD
- 2026-10-25: 110.59114332389831USD
- 2026-10-26: 88.05678609924315USD
- 2026-10-27: 89.04279060859679USD
- 2026-10-28: 85.94886652679443USD
- 2026-10-29: 100.2440868736267USD
- 2026-10-30: NO DATA
- 2026-10-31: NO DATA
- 2026-11-01: 134.93896770629883USD
- 2026-11-02: 91.8133990322113USD
- 2026-11-03: 86.67312971305847USD
- 2026-11-04: 84.44462962417602USD
- 2026-11-05: 159.21783759841918USD
- 2026-11-06: NO DATA
- 2026-11-07: NO DATA
- 2026-11-08: 122.47525294876098USD
- 2026-11-09: 120.64112661552429USD
- 2026-11-10: 94.20016050109862USD
- 2026-11-11: 94.20016050109862USD
- 2026-11-12: 128.88061409454346USD
- 2026-11-13: 139.32597912025452USD
- 2026-11-14: 137.9957894165039USD
- 2026-11-15: 84.8720300125122USD
- 2026-11-16: 94.20016050109862USD
- 2026-11-17: 94.20016050109862USD
Front desk staff will greet guests on arrival at the property. Information provided by the property may be translated using automated translation tools.
Check-in must be done by someone who is at least 18 years old.
You'll be required to pay the following fully refundable deposit.
Deposit: USD 150 per accommodation, per stay
- Extra-person charges may apply and vary depending on property policy
- Government-issued photo identification and a credit card may be required at check-in for incidental charges
- Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
- This property accepts credit cards; cash is not accepted
- Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
- This property affirms that it follows the cleaning and disinfection practices of Count on Us (Wyndham)
- Masks are required at the property for guests without COVID-19 vaccination
- Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
- The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
- The property allows pets in specific rooms only and has other pet restrictions (surcharges apply and can be found in the Fees section). Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation.
- Masks are required in public areas for unvaccinated guests.
- Contactless check-out is available.
- Pet fee: USD 75 per accommodation (varies based on length of stay)
- Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Popular amenities
Free Wi-Fi
Elevator / Lift
Business Center
Fitness Facilities
Designated Smoking Area
Vending Machines
General
Vending Machines
Free Breakfast
Coffee/Tea in Common Areas
Wheelchair Accessible (Limited)
Parking (Wheelchair Accessible)
Wheelchair Accessible Path of Travel
Fitness Center (wheelchair accessible)
Wheelchair-Accessible on-Site Restaurant
Elevator Access (Wheelchair Accessible)
Wheelchair-Accessible Registration Desk
Activities
Fitness Facilities
Services
Business Center
Elevator / Lift
Designated Smoking Area
24-Hour Front Desk
ATM/Banking
Laundry Facilities
Lockers Available
Parking
Electric Car charging station
Parking (RV/Bus/Truck) (free)
Parking (Self) (free)
Internet
Free Wi-Fi