Is parking available at the property?

Parking is available on-site, but it is limited and subject to charges. The fee for uncovered self-parking is EUR 20 per night, which includes in/out privileges. Height restrictions apply.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is offered for a fee of approximately EUR 26 per person. Breakfast is served on weekdays from 6:30 AM to 10:30 AM and on weekends from 7:00 AM to 11:00 AM.

Does the property allow pets?

Pets are allowed in specific rooms only, with a fee of EUR 10 per pet, per day. Service animals are exempt from fees. Guests must contact the property directly to request a pet-friendly room.

What are the standard check-in and check-out times?

The standard check-in time is 3:00 PM, and check-out is at 12:00 PM. Early check-in and late check-out may be available for an additional fee of EUR 39 for late check-out.

Are airport shuttle services available?

Airport shuttle services are available, but specific pricing and arrangements are not detailed. Guests should inquire directly with the property for more information.

What accessibility features does the property offer?

The property features limited wheelchair accessibility, including step-free entrances and wheelchair-accessible facilities in public areas. However, specific details about room accessibility are not provided.

What is the location of the property in relation to key landmarks?

The hotel is located in Schallmoos, Salzburg, within a 15-minute walk of Mirabell Palace and Gardens. It is approximately 1.4 km from Old City Hall and Mozart's Birthplace. Public transport options are available nearby.

What are the policies for guests staying with children?

Children are allowed at the property. There is no specified minimum age for children to stay for free.

Mercure Salzburg City - Comfort in the Heart of Austria

Average nightly price at Mercure Salzburg City by month, last 12 months (USD)
Month	Average price
January	$116
February	$110
March	$108
April	$136
May	$171
June	$170
July	$201
August	$200
September	$195
October	$181
November	$154
December	$193

What guests think

Across reviews of Mercure Salzburg City, travelers often praise friendly staff, a walkable location, and generally comfortable rooms, while noting mixed cleanliness, thin walls, and occasional maintenance snags such as weak showers, poor air conditioning, or hot water issues.

The setting is a quiet residential area within walking distance of the main station and about 15-25 minutes to the Old Town, with buses nearby. Breakfast is generally good but considered pricey by several guests, with occasional complaints about lukewarm items or machine coffee; the on-site restaurant receives praise from some for well-priced, tasty dinners. Overall, expect a straightforward, mid-range stay with a few trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

On-site restaurant and bar are available; some found bar service unfriendly. Parking is offered for a fee, and minibars include complimentary water, though refills were not provided.

Related guest reviews

8

Juli

Dec 18, 2023

·

Stayed 2 nights

Lovely room, and great front of house service. But the two members of staff in the bar (1x male and 1x female) we found to be rude, particularly the guy who i needed to complain about. Because of the way we were treated we would not stay here again

8

Karl

Dec 7, 2023

·

Stayed 3 nights

The Mercure hotel in Salzburg was a great value choice for staying in a location that was convenient to get into the city centre and explore the Christmas markets and city attractions. Just about 10 minutes walk from the main train station and with a bus stop only 2 minutes away, you can get around the city and local area with ease. Much of Salzburg is easily walkable. The hotel is in a quiet residential area, the rooms are modern and comfortable and there are dining options on site, but these were expensive so we used the many cafes and restaurants in the city.

8

Kha

Aug 22, 2024

·

Stayed 2 nights

Mercure Salzburg City is a great hotel and I would stay again. The staff are super friendly, the hotel is well located (only 12 - 15 mins leisurely walk from the Makartsteg Bridge that crosses the Salzach), the rooms are spacious and clean, and the beds comfortable. The only disappointment was that the complementary bottles of water (2) in the fridge are not replaced each morning. So regardless of a single or multiple night stay, you get the two bottles. That doesn't make sense. If I book one night, I get the same as someone staying longer? Mercure management team: if you are going to provide water (which I really appreciated), then please make it consistent and fair. If I had known, I'd have bought water on my way back to the hotel on the second night. Buying your water at reception costs more than 3x the price in Spar!

8

Cristina

Jan 7, 2022

·

Stayed 3 nights

15-20 minutes walking to Old Town Very nice staff and sparkling clean Quiet room Parking was around 14 eur/day Breakfast around 17 eur/person

4

Amy

Aug 18, 2023

·

Stayed 1 night

De locatie was goed, op loopafstand van het centrum. Parkeren was prima te doen en het personeel reageert snel als je mailt met een vraag. Maar wat een oud en vies hotel! De kamer rook muf, overal vlekken in het tapijt en vooral de badkamer was erg vies. En dan ben je gewoon bijna €200 kwijt (inclusief €18 voor parkeren) voor één nachtje. Ik vind het veel te duur voor zo’n vies hotel.

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10

Matteo

Aug 30, 2025

·

Stayed 3 nights

Tutto ok! Zona tranquilla, non lontana dal centro e servita dai mezzi pubblici. Staff gentile, camera bella, mini bar gratuito, buona colazione. Consigliato!

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10

Barbara

Jul 29, 2024

·

Stayed 3 nights

Great location close to the train station, Mirabel gardens and hop on hop off bus in walking distance. We ate in the restaurant every night, meals were well priced and amazing.The staff were a great help with our questions. Thank you Toth for the great service you provided in the restaurant, you must try the Wien as schnitzel!

6

Patrick

Nov 17, 2025

·

Stayed 5 nights

I was on the 1st floor. Staff was smoking under my room so I was forced to close the window. According to reception they were not allowed but seeing the ash tray there, it appears to be different .

8

David

Jan 14, 2026

·

Stayed 1 night

Friendly check-in lots of information Room was good mini bar contents were included breakfast was ok but not very hot

6

Doris

Apr 25, 2023

·

Stayed 1 night

Gefallen hat uns, das der Empfangsbereich und die Zimmer modernisiert wurden. Nicht gefallen hat uns die sehr schlecht sprechende Rezeptionistin, welche überhaupt keine Ahnung über die Kurzparksituation vor dem Hotel hatte, uns einen Parkplatz für einen Tag um 19 Euro verkaufen wollte und das obwohl es am Wochenende zu diesem Zeitpunkt gar keine Kurzparkzone mehr gab. Weiters fanden wir die ekelhaften Flecken am Teppich in unserem Zimmer nicht sehr einladend. Um 6:30 Uhr hat sich ein augenscheinlicher Gast des Hotels zum Rauchen auf die Betonsockel vor dem Hotel gesetzt und lautstark Handyvideos geschaut. Abschließend waren wir von dem Frühstück um 19€/Person sehr enttäuscht. Der Kaffee aus dem Automaten schmeckte wie Seife, die Fruchtsäfte kamen ebenso aus dem Automaten, schmeckten chemisch und Auswahl gab es kaum. Künftig werden wir in Salzburg bestimmt ein anderes Hotel wählen!

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Cleanliness

Many guests found rooms and bathrooms clean, some even spotless, but recurring complaints cite stained carpets, musty smells, and occasional mold in showers.

Related guest reviews

8

Aldo

Sep 15, 2025

·

Stayed 3 nights

Good clean hotel.

10

jay

Feb 17, 2026

·

Stayed 2 nights

Hotel staff was fantastic, room was clean and comfortable.

10

Elisabeth

Nov 8, 2024

·

Stayed 3 nights

Vom Check-in bis zum Check-Out sehr zuvorkommender und freundlicher Service mit besonderer Überraschung im Zimmer zu meinem Geburtstag und Gutschein für das Restaurant. Zimmer und Bad super sauber. Tolles Frühstück im Restaurant mit großer Auswahl im Buffet und diversen frisch zubereiteten Eiervariationen. Großen Dank an das Team an der Rezeption und besonders auch an den Restaurantleiter. Wir haben uns sehr wohl gefühlt und werden dieses Hotel jederzeit weiterempfehlen.

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10

Michael

Apr 26, 2022

·

Stayed 2 nights

I really loved this hotel. Away from the tourist areas (but only 15 - 20 minutes walk) this hotel is perfect for those who want a bit of a quieter stay and don’t want to pay the high prices of staying in the older part of town. The hotel was immaculate. The rooms were lovely and spacious with great walk in showers which were very powerful. The staff were all really helpful and their use of English was great for us non-German speakers. The only slight downside was the cost of breakfast. 17 euros pp/pn I thought was slightly excessive. Whilst It did look good with lots of choice, you could easily pop to a coffee shop and the supermarket for a light breakfast and still have change left over. I would definitely stay here again and would recommend it to others as well.

8

Adriana

Oct 23, 2025

·

Stayed 3 nights

Cafe da manhã ótimo, funcionarios atenciosos e prestativos, entretanto, o carpets do quarto era empoeirado. O carepete deveria ser removido e trocado por piso de madeira. O isolamento acustico do quarto era pessimo, dava p ouvir as conversas do lado de fora do quarto, e batidas de portas o tempo todo.

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8

Martin

Feb 21, 2026

·

Stayed 2 nights

Schönes Zimmer, leider etwas Staub, Bad perfekt

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6

Felix

Jan 7, 2024

·

Stayed 2 nights

Carpets are worn. Decor is hotel marketing. Bathrooms were full of mildew. This place needs a complete overhaul.

4

Amy

Aug 18, 2023

·

Stayed 1 night

De locatie was goed, op loopafstand van het centrum. Parkeren was prima te doen en het personeel reageert snel als je mailt met een vraag. Maar wat een oud en vies hotel! De kamer rook muf, overal vlekken in het tapijt en vooral de badkamer was erg vies. En dan ben je gewoon bijna €200 kwijt (inclusief €18 voor parkeren) voor één nachtje. Ik vind het veel te duur voor zo’n vies hotel.

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10

Mark

May 9, 2023

·

Stayed 2 nights

Staff were very friendly and professional. The room was clean, spacious and comfortable. There were tea and coffee making facilities in the room as well as a safe. The hotel is situated in the New Town with the Old Town a 15 minute walk away. The walk does take you past many shops and eateries and is very pleasant.

2

Andrew

Jul 18, 2024

·

Stayed 1 night

Bathroom was dirty mouldy shower. Very outdated. Carpets stained Wall marked and in need of paint. Air conditioning was not working

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Rooms

Rooms are generally comfortable and sometimes spacious or modern, but soundproofing is weak and some report small sizes and maintenance issues such as poor air conditioning, low water pressure, or rare hot-water outages; Wi-Fi reliability varies.

Related guest reviews

6

Marc

Aug 18, 2024

·

Stayed 1 night

Not a great hotel. The staff don’t want to be there. The hotel was loud. The whole stay was pretty irritating. I would not stay here again

8

Kha

Aug 22, 2024

·

Stayed 2 nights

Mercure Salzburg City is a great hotel and I would stay again. The staff are super friendly, the hotel is well located (only 12 - 15 mins leisurely walk from the Makartsteg Bridge that crosses the Salzach), the rooms are spacious and clean, and the beds comfortable. The only disappointment was that the complementary bottles of water (2) in the fridge are not replaced each morning. So regardless of a single or multiple night stay, you get the two bottles. That doesn't make sense. If I book one night, I get the same as someone staying longer? Mercure management team: if you are going to provide water (which I really appreciated), then please make it consistent and fair. If I had known, I'd have bought water on my way back to the hotel on the second night. Buying your water at reception costs more than 3x the price in Spar!

10

Brian

Aug 6, 2023

·

Stayed 1 night

Mercure in Salzburg is in a quiet neighborhood not far from the central station. Double bed was firm but comfy. Bathroom was fine with large enough shower although i don't know why there was a towel bar in front of the sink. Breakfast buffet ay 24 euros was a little high although selection was good. I'd definitely stay there again if i return to Salzburg.

6

Niels Wann

Jul 21, 2022

·

Stayed 1 night

Friendly staff, but bad shower nearly no water coming out. Breakfast was nearly empty

6

Niels Wann

Mar 3, 2023

·

Stayed 1 night

No hot water in the morning

10

jay

Feb 17, 2026

·

Stayed 2 nights

Hotel staff was fantastic, room was clean and comfortable.

10

Marie-Ève

Jul 22, 2025

·

Stayed 2 nights

Belle chambre confortable. Je recommande tout à fait!

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2

Melyna

Dec 29, 2022

·

Stayed 19,354 nights

Worst experience. No customer service. No wifi in our room. Not confortable.

10

Bernhard

Feb 17, 2026

·

Stayed 1 night

Personal und Zimmer

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8

Martin

Feb 21, 2026

·

Stayed 1 night

Das Zimmer ist schön, nur ist das Hotel leider sehr hellhörig. Die Wasserleitungen sind sehr laut, und man hört durch alle Wände andere Gäste reden, husten etc.

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Service

Service is frequently praised as friendly and helpful at reception and in the restaurant, though occasional lapses include unwelcoming staff, bar rudeness, delayed responses, and patchy information at check-in.

Related guest reviews

4

Gudrun

May 30, 2022

·

Stayed 2 nights

Schon bei Buchung hat es Stunden gedauert bis auf schrftliche Nachfrage die Bestätigung kam. Telefon wurde bei zahlreichen Versuchen nicht abgehoben. Beim Einchecken konnten die Kreditkartendaten nicht abgelesen werden

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8

Juli

Dec 18, 2023

·

Stayed 2 nights

Lovely room, and great front of house service. But the two members of staff in the bar (1x male and 1x female) we found to be rude, particularly the guy who i needed to complain about. Because of the way we were treated we would not stay here again

10

Sylvie

Sep 7, 2025

·

Stayed 1 night

Le personnel était exceptionnellement agréable et aidant, bien au delà de nos attentes

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6

Marc

Aug 18, 2024

·

Stayed 1 night

Not a great hotel. The staff don’t want to be there. The hotel was loud. The whole stay was pretty irritating. I would not stay here again

4

Audry

Feb 4, 2026

·

Stayed 1 night

Equipe da recepção nada acolhedora

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10

Patricia

Dec 3, 2024

·

Stayed 3 nights

Helpful staff

10

Elco

Jan 1, 2026

·

Stayed 2 nights

Delightful staff

8

Sigurd

May 17, 2024

·

Stayed 2 nights

Tolles Hotel, Personal sehr freundlich und hilfsbereit!

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10

Barbara

Jul 29, 2024

·

Stayed 3 nights

Great location close to the train station, Mirabel gardens and hop on hop off bus in walking distance. We ate in the restaurant every night, meals were well priced and amazing.The staff were a great help with our questions. Thank you Toth for the great service you provided in the restaurant, you must try the Wien as schnitzel!

6

Doris

Apr 25, 2023

·

Stayed 1 night

Gefallen hat uns, das der Empfangsbereich und die Zimmer modernisiert wurden. Nicht gefallen hat uns die sehr schlecht sprechende Rezeptionistin, welche überhaupt keine Ahnung über die Kurzparksituation vor dem Hotel hatte, uns einen Parkplatz für einen Tag um 19 Euro verkaufen wollte und das obwohl es am Wochenende zu diesem Zeitpunkt gar keine Kurzparkzone mehr gab. Weiters fanden wir die ekelhaften Flecken am Teppich in unserem Zimmer nicht sehr einladend. Um 6:30 Uhr hat sich ein augenscheinlicher Gast des Hotels zum Rauchen auf die Betonsockel vor dem Hotel gesetzt und lautstark Handyvideos geschaut. Abschließend waren wir von dem Frühstück um 19€/Person sehr enttäuscht. Der Kaffee aus dem Automaten schmeckte wie Seife, die Fruchtsäfte kamen ebenso aus dem Automaten, schmeckten chemisch und Auswahl gab es kaum. Künftig werden wir in Salzburg bestimmt ein anderes Hotel wählen!

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Location

Quiet residential setting within walking distance of the main station and roughly 15-25 minutes to the Old Town, with bus links nearby. Some guests felt it was a bit far from key sights.

Related guest reviews

8

Lars Skibild

Jul 20, 2025

·

Stayed 1 night

Fint og godt hotel, tæt på Salzburg by midte og floden.

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8

Karl

Dec 7, 2023

·

Stayed 3 nights

The Mercure hotel in Salzburg was a great value choice for staying in a location that was convenient to get into the city centre and explore the Christmas markets and city attractions. Just about 10 minutes walk from the main train station and with a bus stop only 2 minutes away, you can get around the city and local area with ease. Much of Salzburg is easily walkable. The hotel is in a quiet residential area, the rooms are modern and comfortable and there are dining options on site, but these were expensive so we used the many cafes and restaurants in the city.

8

Lazar

Feb 9, 2025

·

Stayed 1 night

Personal sehr freundlich, Lage gut, nichts zu bemängeln.

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8

GONZALO

May 5, 2025

·

Stayed 1 night

El hotel muy agusto retirado de los puntos de interes caminado a 25 minutos llegas

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10

Juliana

Oct 19, 2025

·

Stayed 1 night

Hotel expecional, localizado incrível

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8

Ignacio

Aug 16, 2024

·

Stayed 2 nights

Hotel correcto pero muy alejado del centro, se tarda casi media hora andando al centro. Pocos servicios cerca, para enciontrar un sitio para desayunar hay que andar 10 m

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8

Cristina

Jan 7, 2022

·

Stayed 3 nights

15-20 minutes walking to Old Town Very nice staff and sparkling clean Quiet room Parking was around 14 eur/day Breakfast around 17 eur/person

10

Mark

May 9, 2023

·

Stayed 2 nights

Staff were very friendly and professional. The room was clean, spacious and comfortable. There were tea and coffee making facilities in the room as well as a safe. The hotel is situated in the New Town with the Old Town a 15 minute walk away. The walk does take you past many shops and eateries and is very pleasant.

10

Soomin

Jun 2, 2025

·

Stayed 2 nights

잘츠부르크 시가지까지 매우가까워서 따로 버스를 타지 않아도 쉽게 이동가능

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10

Christian

Oct 15, 2023

·

Stayed 1 night

Zu Fuß vom Hauptbahnhof sehr gut erreichbar! Schneller und unkomplizierter Check-in!

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Dining

Breakfast is widely described as good with decent variety, but prices are often considered high and a few guests noted lukewarm items or poor machine coffee or juice. The on-site restaurant earned praise from some for tasty, well-priced dinners.

Related guest reviews

10

Rick

Sep 20, 2023

·

Stayed 2 nights

The location of the property is excellent and the breakfasts are especially good.

8

Diederik

Oct 14, 2023

·

Stayed 1 night

Gute Standard und Preisleistungsverhältnis. Frühstück Verhältnismäßig teuer ohne Alternativen, wie zbs eine Croissant mit Kaffee.

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10

Brian

Aug 6, 2023

·

Stayed 1 night

Mercure in Salzburg is in a quiet neighborhood not far from the central station. Double bed was firm but comfy. Bathroom was fine with large enough shower although i don't know why there was a towel bar in front of the sink. Breakfast buffet ay 24 euros was a little high although selection was good. I'd definitely stay there again if i return to Salzburg.

6

Niels Wann

Jul 21, 2022

·

Stayed 1 night

Friendly staff, but bad shower nearly no water coming out. Breakfast was nearly empty

10

Rick

Sep 6, 2023

·

Stayed 1 night

The stay was excellent and the breakfast was very good even including lactose free milk...

10

Elisabeth

Nov 8, 2024

·

Stayed 3 nights

Vom Check-in bis zum Check-Out sehr zuvorkommender und freundlicher Service mit besonderer Überraschung im Zimmer zu meinem Geburtstag und Gutschein für das Restaurant. Zimmer und Bad super sauber. Tolles Frühstück im Restaurant mit großer Auswahl im Buffet und diversen frisch zubereiteten Eiervariationen. Großen Dank an das Team an der Rezeption und besonders auch an den Restaurantleiter. Wir haben uns sehr wohl gefühlt und werden dieses Hotel jederzeit weiterempfehlen.

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6

Elizabeth

May 1, 2023

·

Stayed 1 night

The pictures did not look like the hotel. For the price, there was nothing special about it. Breakfast was good.

10

Barbara

Jul 29, 2024

·

Stayed 3 nights

Great location close to the train station, Mirabel gardens and hop on hop off bus in walking distance. We ate in the restaurant every night, meals were well priced and amazing.The staff were a great help with our questions. Thank you Toth for the great service you provided in the restaurant, you must try the Wien as schnitzel!

8

Markus

Jan 7, 2024

·

Stayed 4 nights

Das Hotel liegt ziemlich zentral, aber ist dennoch in ruhiger Lage. Das Fühdtück war in Ordnung, alles Wesentliche war da. Wir würden das Hotel nochmals buchen.

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8

David

Jan 14, 2026

·

Stayed 1 night

Friendly check-in lots of information Room was good mini bar contents were included breakfast was ok but not very hot

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11 $128	12 $196	13 $201	14 $187	15	16 $181	17 $208
18 $119	19 $264	20	21 $209	22 $203	23 $199	24 $264
25 $134	26 $157	27 $120	28 $133	29 $105	30 $140	31 $141

Su	Mo	Tu	We	Th	Fr	Sa
1 $115	2 $119	3 $130	4 $134	5 $137	6 $185	7
8	9 $252	10 $232	11 $129	12 $112	13 $131	14 $132
15 $112	16 $112	17 $149	18 $119	19 $154	20 $198	21 $201
22 $120	23 $190	24 $185	25 $185	26 $201	27	28
29 $183	30 $201

Mercure Salzburg City

Prices for Mercure Salzburg City

Monthly average prices

About this property

Location

Room options

Privilege, Room, 1 Double Bed

Superior Double Room

Standard Twin Room

Deluxe Double Room

Guest reviews of Mercure Salzburg City

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Mercure Salzburg City

Considering this hotel for your Salzburg trip?

Prices for upcoming dates