Is parking available at the property?

Self parking is available on-site for a fee of SAR 60 per night, which includes in/out privileges. Parking is limited, and a reservation is not required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 6:30 AM to 10:30 AM for a fee of approximately SAR 60 per person.

Are pets allowed at the property?

No pets and no service animals are allowed at this property.

What are the standard check-in and check-out times?

Check-in is from 4:00 PM to 11:59 PM, and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request, but additional charges may apply.

What accessibility features are available for guests with disabilities?

The property features step-free entrances and wheelchair-accessible facilities in public areas. Specific details on room accessibility are not provided.

What is the location of the property in relation to key landmarks?

The hotel is located in the Al Rawabi district of Makkah, within a 5-minute drive of the Great Mosque of Makkah and The Clock Towers. It is approximately 4.2 miles (6.8 km) from the Kaaba and 1.8 miles (2.8 km) from King Fahad Gate.

What are the policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free is not specified.

What are the policies regarding extra beds and cribs?

Rollaway beds are available for a fee of SAR 60 per night. Advance request or confirmation may be required.

Courtyard by Marriott Makkah Hotel - Comfortable Stay

Average nightly price at Courtyard by Marriott Makkah by month, last 12 months (USD)
Month	Average price
January	$90
February	$95
March	$150
April	$68
May	$71
June	$64
July	$64
August	$61
September	$63
October	$60
November	$81
December	$98

What guests think

Travellers describe Courtyard by Marriott Makkah as welcoming and service focused, set a bit away from the Haram and served by a shuttle that many praise, though several report inconsistent timing, limited hours, or needing taxis when buses are missed.

Housekeeping is inconsistent, with reports of missed cleanings, towels on request, or leftover items in rooms. Rooms are modern, comfortable and often spacious and quiet, though a few note small layouts, being given an accessible room, or bathroom design and water pressure issues; WiFi was reported fast by one guest. Breakfast is widely praised for quality and variety. Expect a comfortable stay if you are fine relying on transport to reach the Haram.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

A free shuttle to the Haram is widely mentioned, running around the clock or every 25–40 minutes. Several guests wanted higher frequency or struggled to find buses at times; one noted paid onsite parking and nearby free parking.

Related guest reviews

10

Ahmed

Feb 18, 2026

·

Stayed 3 nights

The hotel is nice, only one small problem is that it is a bit far from Kaaba. They only have a shuttle bus service at night.

10

Mohammad Haider

Nov 18, 2025

·

Stayed 1 night

Very Nice Hotel, I travelled with my spouse & 2 kids, their shuttle service is available 24/7 after every 40 minutes & prior to prayer times, Near by free parking is available if you are travelling by your own car, however hotel provide parking at additional cost of 60 SAR/Night. Check in was smooth, Mr. Tamer at the restaurant was very much welcoming, breakfast was amazing, variety of option & fresh eggs were being prepared as per your request. Check out was also very very smooth Ms. Raneem was very welcoming at time of check out as well & asked if all was good. Will definitely book this hotel again upon next visit.

10

Mohamed

Nov 30, 2025

·

Stayed 7 nights

The room was spotless , the staff courteous and the breakfast was really good …Also not far from the Haram . 24 hours shuttle service .

10

ATIF

Nov 15, 2024

·

Stayed 4 nights

They have a free shuttle that runs every 25 minutes to Haram 24 hours a day

10

Daud

Sep 17, 2025

·

Stayed 4 nights

Very beautiful and clean place, has a 24 hour Shuttle dropping you off at the bus station which is a 5 min walk to the Holy Kaba. Staff is very friendly and will accommodate any requests you make. Will recommend this place.

10

Daniya

Jan 29, 2025

·

Stayed 4 nights

Its a bit far from the mosque. Hotel might want to increase the frequency of the bus transfer to and from Haram. We had to use taxi on several occasions as we were unanle to find our bus on thw busstop.

10

hebo

Apr 23, 2025

·

Stayed 3 nights

Thank you for a great stay, bus service was amazing

10

Aqsa

Aug 31, 2025

·

Stayed 5 nights

I had a wonderful stay at Courtyard by Marriott, Makkah. The rooms were spacious and comfortable, and the staff were extremely welcoming and attentive throughout my 5-day stay. The services provided were excellent and, considering the price, I found it very good value for money. The only caveat is that the hotel is slightly away from Haram. You do need to take a shuttle, but the hotel provides regular buses every hour, and there are several hotels along the same street offering similar transport. The drop-off point at Haram is very convenient, just a 2-minute walk away. If you prefer walking, it takes around 15–20 minutes to reach the Haram directly from the hotel. Overall, I felt well looked after, enjoyed my stay thoroughly, and would definitely choose this hotel again in the future.

10

WAEL Noman Mohamed

Nov 14, 2025

·

Stayed 2 nights

Hotel is far from the haram but they have a bus going to the haram every 1/2 hr. For free which is great

10

Youseff

Nov 4, 2025

·

Stayed 3 nights

Good experience overall. The shuttle service is good and it comes every 40 minutes. The room was clean and the price was worth it. The staff were super helpful throughout my stay as well. Wifi was fast.

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AI-generated summary based on recent guest reviews

Cleanliness

Many describe the property and rooms as very clean or spotless. However, housekeeping is inconsistent, with missed cleanings, towels only on request, or leftover items found.

Related guest reviews

8

Noor

Nov 27, 2025

·

Stayed 4 nights

The hotel is nice but they don’t clean the rooms unless you tell them. It is far from Haram about 15 minutes and bad tradition. So be aware that it is hard to find a transportation.

10

Osama

Jan 17, 2025

·

Stayed 3 nights

Excellent hotel, was very clean and staff was very super friendly.

6

Imran

Nov 26, 2025

·

Stayed 5 nights

The hotel was nice, but housekeeping was disappointing. My room wasn’t cleaned regularly, and I had to request basic items like towels. Expected better service from Marriott.

8

Sada

Mar 13, 2025

·

Stayed 2 nights

Very nice place some room cleaning issues. Refrigerator with food from other customers. Bathroom with some hair. Kind staff and great place with amazing meal options!!!

10

Loubna

Sep 18, 2025

·

Stayed 1 night

هدوء حسن معاملة ونظافة ممتاز

10

Junaid

Dec 28, 2024

·

Stayed 2 nights

Appears to be a newer hotel with modern finishes. Breakfast was fine. Shuttles to haram were frequent. Stayed for 2 nights but no one came to clean the room.

10

Mohamed

Nov 30, 2025

·

Stayed 7 nights

The room was spotless , the staff courteous and the breakfast was really good …Also not far from the Haram . 24 hours shuttle service .

8

Sheeba

Nov 17, 2024

·

Clean and quite

10

Daud

Sep 17, 2025

·

Stayed 4 nights

Very beautiful and clean place, has a 24 hour Shuttle dropping you off at the bus station which is a 5 min walk to the Holy Kaba. Staff is very friendly and will accommodate any requests you make. Will recommend this place.

10

hebo

Apr 23, 2025

·

Stayed 2 nights

Great staff, breakfast and so clean

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AI-generated summary based on recent guest reviews

Rooms

Rooms are modern, comfortable and often spacious or quiet, with fast WiFi noted. Some guests reported small layouts, being assigned an accessible room, or bathroom design and water pressure issues.

Related guest reviews

8

Sanaa

Jan 17, 2025

·

Stayed 4 nights

The hotel is a new building very nice decorated and the staff are very friendly .

10

Stephen

Apr 22, 2025

·

Stayed 1 night

The hotel having opened in the last 6 months was modern, airy and clean. The services were of a good standard. It is good to see the staff were all trying as hard as they could to provide a great memory for the guests and on my stay went far beyond what i was expecting. The reception, restaurant, porter and house keeping teams that i came i to contact with where excellent.

6

Mian

Jan 11, 2025

·

Stayed 3 nights

I had booked a deluxe room but when I get to the property they give me the disable person room which not convenient for us at all.

8

Sheeba

Nov 17, 2024

·

Clean and quite

4

Muzamal

Feb 2, 2025

·

Stayed 1 night

I recently stayed at this hotel, expecting the usual benefits of my Gold Elite status, but unfortunately, I was highly disappointed. Hotel did not honor the perks associated with my loyalty level, including the promised 2pm late check-out. They seemed to have their own set of policies in place that completely ignored the Marriott Bonvoy program’s established benefits, which I find unacceptable for a property using Marriott's name. The room itself was incredibly small, and honestly, didn’t feel like the quality I’ve come to expect from a Marriott-affiliated hotel. Additionally, the Muslim shower didn’t have adequate water pressure, making it difficult to use. While I understand the property is new, there are a number of issues that still need to be addressed—especially with the overall upkeep of the rooms and amenities. The check-in experience was also frustrating, as the staff seemed poorly trained and unprepared to handle basic customer service, especially for loyal Bonvoy members. It was clear that they lacked the necessary knowledge or training to deliver a seamless experience. If this hotel isn’t going to honor the Marriott Bonvoy benefits or properly train their staff, they shouldn’t be using the Marriott name. I won’t be returning until these issues are properly addressed.

10

Ash Hans

Aug 1, 2025

·

Stayed 2 nights

Cosy, room very spacious and the staff services r excellent from the doormen, reception, concierge, housekeeping n restaurants. Will definitely recommend

10

Meharaj

Nov 7, 2024

·

Stayed 1 night

Very friendly staff , good breakfast and close to Al Haram. Shower should have a door.

10

Alasan

Dec 12, 2024

·

Stayed 1 night

The best hotel. Its super clean, got all the amenities and the staff are super nice

10

Aqsa

Aug 31, 2025

·

Stayed 5 nights

I had a wonderful stay at Courtyard by Marriott, Makkah. The rooms were spacious and comfortable, and the staff were extremely welcoming and attentive throughout my 5-day stay. The services provided were excellent and, considering the price, I found it very good value for money. The only caveat is that the hotel is slightly away from Haram. You do need to take a shuttle, but the hotel provides regular buses every hour, and there are several hotels along the same street offering similar transport. The drop-off point at Haram is very convenient, just a 2-minute walk away. If you prefer walking, it takes around 15–20 minutes to reach the Haram directly from the hotel. Overall, I felt well looked after, enjoyed my stay thoroughly, and would definitely choose this hotel again in the future.

10

Youseff

Nov 4, 2025

·

Stayed 3 nights

Good experience overall. The shuttle service is good and it comes every 40 minutes. The room was clean and the price was worth it. The staff were super helpful throughout my stay as well. Wifi was fast.

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AI-generated summary based on recent guest reviews

Service

Service is widely praised as friendly, helpful and attentive across teams. Several guests reported problems at check in, unhelpful interactions, or inconsistent recognition of loyalty benefits.

Related guest reviews

10

Stephen

Apr 22, 2025

·

Stayed 1 night

The hotel having opened in the last 6 months was modern, airy and clean. The services were of a good standard. It is good to see the staff were all trying as hard as they could to provide a great memory for the guests and on my stay went far beyond what i was expecting. The reception, restaurant, porter and house keeping teams that i came i to contact with where excellent.

4

Abdul

Feb 26, 2026

·

Stayed 1 night

At check-in, the front desk representative was extremely non-cooperative. He was not giving non smoker room. First he said it cost more, and then he said not available. He was cheating to grab some money from us. Another employee helped us and told us that it is available.

4

Muzamal

Feb 2, 2025

·

Stayed 1 night

I recently stayed at this hotel, expecting the usual benefits of my Gold Elite status, but unfortunately, I was highly disappointed. Hotel did not honor the perks associated with my loyalty level, including the promised 2pm late check-out. They seemed to have their own set of policies in place that completely ignored the Marriott Bonvoy program’s established benefits, which I find unacceptable for a property using Marriott's name. The room itself was incredibly small, and honestly, didn’t feel like the quality I’ve come to expect from a Marriott-affiliated hotel. Additionally, the Muslim shower didn’t have adequate water pressure, making it difficult to use. While I understand the property is new, there are a number of issues that still need to be addressed—especially with the overall upkeep of the rooms and amenities. The check-in experience was also frustrating, as the staff seemed poorly trained and unprepared to handle basic customer service, especially for loyal Bonvoy members. It was clear that they lacked the necessary knowledge or training to deliver a seamless experience. If this hotel isn’t going to honor the Marriott Bonvoy benefits or properly train their staff, they shouldn’t be using the Marriott name. I won’t be returning until these issues are properly addressed.

10

Sam

Nov 6, 2025

·

Stayed 1 night

Staff were so helper and friendly especially brother Eyad Mofti and Brother Abdullah. Thank you a lot.

10

Ash Hans

Aug 1, 2025

·

Stayed 2 nights

Cosy, room very spacious and the staff services r excellent from the doormen, reception, concierge, housekeeping n restaurants. Will definitely recommend

2

Aiman

Feb 13, 2026

·

Stayed 2 nights

They were not helpful at all

10

Hannan

Dec 24, 2025

·

Stayed 3 nights

Staff excellent place near haram 5 min away could take longer cause of traffic so leave a hour early

10

Youseff

Nov 4, 2025

·

Stayed 3 nights

Good experience overall. The shuttle service is good and it comes every 40 minutes. The room was clean and the price was worth it. The staff were super helpful throughout my stay as well. Wifi was fast.

10

Beenish

Aug 23, 2025

·

Stayed 4 nights

Amazing staff, breakfast was amazing, great shuttle service to and from.haram.

10

Mohamed Rafique

Dec 14, 2024

·

Stayed 7 nights

Amazing staff,always smiling and helpful,especially Kauther on the 17thfloor. Breakfast was the best, Chef Aamir conjured up an array of mouth watering dishes, his Haleem was absolutely scrumptious

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AI-generated summary based on recent guest reviews

Location

Most note the hotel is a bit far from the Haram, with walking taking about 15–20 minutes for some. Shuttle drop off is close to the mosque, and taxis are used when buses are missed or during busy times.

Related guest reviews

10

Ahmed

Feb 18, 2026

·

Stayed 3 nights

The hotel is nice, only one small problem is that it is a bit far from Kaaba. They only have a shuttle bus service at night.

8

Noor

Nov 27, 2025

·

Stayed 4 nights

The hotel is nice but they don’t clean the rooms unless you tell them. It is far from Haram about 15 minutes and bad tradition. So be aware that it is hard to find a transportation.

10

MA

Nov 16, 2024

·

Stayed 4 nights

Very nice hotel, polite staff. Very nice atmosphere. Just had bit delay in checkin service. shuttle service is very timely, you just need to manage timings. Otherwise you can take taxi for 10 Riyal. Nice breakfast.

10

Jesus

Feb 8, 2025

·

Stayed 4 nights

Taxis were very easy to get in and out. Food options outside the area as well. Staff was very friendly; easy to communicate English.

10

Daud

Sep 17, 2025

·

Stayed 4 nights

Very beautiful and clean place, has a 24 hour Shuttle dropping you off at the bus station which is a 5 min walk to the Holy Kaba. Staff is very friendly and will accommodate any requests you make. Will recommend this place.

10

Sedat

Mar 26, 2025

·

Stayed 1 night

Otel temiz ve güzel 1 gece konakladık. Yürüme mesafesi olarak 15 dk ama her 20 dk da bir büyük otobüsler geçiyor

10

Daniya

Jan 29, 2025

·

Stayed 4 nights

Its a bit far from the mosque. Hotel might want to increase the frequency of the bus transfer to and from Haram. We had to use taxi on several occasions as we were unanle to find our bus on thw busstop.

10

Hannan

Dec 24, 2025

·

Stayed 3 nights

Staff excellent place near haram 5 min away could take longer cause of traffic so leave a hour early

10

Aqsa

Aug 31, 2025

·

Stayed 5 nights

I had a wonderful stay at Courtyard by Marriott, Makkah. The rooms were spacious and comfortable, and the staff were extremely welcoming and attentive throughout my 5-day stay. The services provided were excellent and, considering the price, I found it very good value for money. The only caveat is that the hotel is slightly away from Haram. You do need to take a shuttle, but the hotel provides regular buses every hour, and there are several hotels along the same street offering similar transport. The drop-off point at Haram is very convenient, just a 2-minute walk away. If you prefer walking, it takes around 15–20 minutes to reach the Haram directly from the hotel. Overall, I felt well looked after, enjoyed my stay thoroughly, and would definitely choose this hotel again in the future.

10

WAEL Noman Mohamed

Nov 14, 2025

·

Stayed 2 nights

Hotel is far from the haram but they have a bus going to the haram every 1/2 hr. For free which is great

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AI-generated summary based on recent guest reviews

Dining

Breakfast is frequently praised for quality, variety and made to order items, with several shout outs for the dining team. Overall food feedback is positive.

Related guest reviews

8

Sada

Mar 13, 2025

·

Stayed 2 nights

Very nice place some room cleaning issues. Refrigerator with food from other customers. Bathroom with some hair. Kind staff and great place with amazing meal options!!!

10

Junaid

Dec 28, 2024

·

Stayed 2 nights

Appears to be a newer hotel with modern finishes. Breakfast was fine. Shuttles to haram were frequent. Stayed for 2 nights but no one came to clean the room.

10

Mohammad Haider

Nov 18, 2025

·

Stayed 1 night

Very Nice Hotel, I travelled with my spouse & 2 kids, their shuttle service is available 24/7 after every 40 minutes & prior to prayer times, Near by free parking is available if you are travelling by your own car, however hotel provide parking at additional cost of 60 SAR/Night. Check in was smooth, Mr. Tamer at the restaurant was very much welcoming, breakfast was amazing, variety of option & fresh eggs were being prepared as per your request. Check out was also very very smooth Ms. Raneem was very welcoming at time of check out as well & asked if all was good. Will definitely book this hotel again upon next visit.

10

Mohamed

Nov 30, 2025

·

Stayed 7 nights

The room was spotless , the staff courteous and the breakfast was really good …Also not far from the Haram . 24 hours shuttle service .

10

MA

Nov 16, 2024

·

Stayed 4 nights

Very nice hotel, polite staff. Very nice atmosphere. Just had bit delay in checkin service. shuttle service is very timely, you just need to manage timings. Otherwise you can take taxi for 10 Riyal. Nice breakfast.

10

Meharaj

Nov 7, 2024

·

Stayed 1 night

Very friendly staff , good breakfast and close to Al Haram. Shower should have a door.

10

Beenish

Aug 23, 2025

·

Stayed 4 nights

Amazing staff, breakfast was amazing, great shuttle service to and from.haram.

10

Abdul

Oct 19, 2024

·

Stayed 5 nights

The reception staff were extremely helpful. The dining staff were very helpful and accommodating. However the cleaning and security staff needs some enhanced customer service training.

10

hebo

Apr 23, 2025

·

Stayed 2 nights

Great staff, breakfast and so clean

10

Mohamed Rafique

Dec 14, 2024

·

Stayed 7 nights

Amazing staff,always smiling and helpful,especially Kauther on the 17thfloor. Breakfast was the best, Chef Aamir conjured up an array of mouth watering dishes, his Haleem was absolutely scrumptious

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17 $67
18 $63	19 $63	20 $63	21 $63	22 $64	23 $64	24 $63
25 $63	26 $63	27 $63	28 $64	29 $64	30 $64	31 $64

Su	Mo	Tu	We	Th	Fr	Sa
1 $63	2 $61	3 $63	4 $63	5 $64	6 $63	7 $61
8 $61	9 $61	10 $61	11 $65	12 $63	13 $64	14 $63
15 $65	16 $61	17 $63	18 $65	19 $63	20 $65	21 $61
22 $65	23 $65	24 $65	25 $61	26 $65	27 $63	28 $65
29 $65	30 $63

Courtyard by Marriott Makkah

Prices for Courtyard by Marriott Makkah

Monthly average prices

About this property

Location

Room options

Junior Suite, 1 King Bed with Sofa Bed

Suite, 1 Bedroom, Balcony

Premium Room, 3 Twin Beds

Premium Room, Multiple Beds

Deluxe Room, 2 Twin Beds, Smoking

Premium Room, Multiple Beds, City View

Executive Suite, 1 Bedroom, Balcony

Deluxe Room, 1 King Bed

Premium Room, 3 Twin Beds, City View

Guest reviews of Courtyard by Marriott Makkah

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Courtyard by Marriott Makkah

Considering this hotel for your Makkah trip?

Prices for upcoming dates

Business details