Is parking available at the hotel?

Self parking is available on-site for a fee of EUR 24 per day.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available daily from 7 AM to 10 AM for a fee ranging from EUR 16 to 21.90 per person.

Does the hotel allow pets?

Pets are allowed at the hotel for a fee of EUR 25 per pet, per night. Service animals are exempt from fees.

What are the check-in and check-out times?

Check-in is from 3:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and could incur additional charges.

What accessibility features are available for guests with disabilities?

The hotel offers step-free entrances, wheelchair-accessible facilities, and elevators. Accessible rooms and bathrooms are also available.

Where is the hotel located in relation to key landmarks?

The hotel is located in Brussels (Quartier du Centre - Centrumwijk), within a 15-minute walk of La Grand Place and Brussels Christmas Market. It is 1.4 miles from Tour & Taxis and 1.6 miles from Avenue Louise.

What are the hotel policies for guests staying with children?

Children are allowed at the hotel, and the minimum age for children to stay for free is not specified.

NH Brussels Grand Place Arenberg Hotel in Brussels

Average nightly price at NH Brussels Grand Place Arenberg by month, last 12 months (USD)
Month	Average price
January	$144
February	$139
March	$177
April	$175
May	$180
June	$226
July	$181
August	$121
September	$184
October	$239
November	$196
December	$217

What guests think

At NH Brussels Grand Place Arenberg, travellers consistently praise the central location near Grand Place and Central Station and often note friendly, helpful staff, while feedback about room condition, noise, and maintenance varies widely.

Cleanliness is mixed, with recurring reports of worn or moldy bathrooms, dust and stains, and a few severe issues, while other guests found rooms clean. Facilities feel basic, with small or occasionally faulty lifts, a tight garage, and occasional power or alarm disruptions. Breakfast draws frequent praise for variety and taste, though a few found it basic or wished it started earlier. Overall, expect variable standards across rooms and facilities.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Facilities feel basic: small or occasionally faulty lifts and a tight garage are mentioned. A couple of reviews noted power or alarm disruptions.

Related guest reviews

8

Henrietta

Aug 8, 2025

·

Stayed 1 night

Bra hotell centralt. Svalt rum med ok säng. Hotellets parkering för trång men vi hittade lätt ett annat alternativ.

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8

Elizabeth

May 29, 2024

·

Stayed 2 nights

El hotel es cerca a todo, el ascensor muy pequeño y el acceso principal no es bueno para discapacitados.

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6

Anna Maria

Apr 21, 2024

·

Stayed 3 nights

Breakfast quite basic, not too much variety. Some products off from time to time and personnel wasnt adding. Gym very small: 3 cardio and loose weighs, nothing more. Beds were good! Lovation good!

10

Luis

Mar 6, 2025

·

Stayed 4 nights

Me encantó el hotel. Lo único malo fue que decidieron hacer un simulacro de emergencia y no avisaron antes. Entonces allí nos tuvieron muertos del miedo porque estábamos durmiendo hasta tarde por el cambio de horario y empezó a sonar la alarma. Fue horrible!!! La chica que estaba en el front desk se portó súper mal pues le pregunté que por qué no avisaron y me dijo le estoy avisando ahora…. En fin la experiencia con el hotel la salvó el chico que estaba de guardia por las noches que era súper amable. Muy bien ubicado el hotel y las instalaciones muy buenas, camas cómodas, sábanas limpias, volvería sin pensarlo mucho pero eso sí preguntaría antes si harán simulacros o no para no pasar el susto de mi vida otra vez

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8

Edwin

Jan 31, 2025

·

Stayed 1 night

Prima hotel midden in de stad. Parkeerplaats direct onder hotel is niet heel ruim maar wel makkelijk dichtbij. Kamers wat verouderd, we zijn misschien verwend maar douchen in bad met een kleine handdouche is wat simpel voor zo een mooi hotel. Ontbijt meer dan zalig.

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8

Eric

Apr 9, 2024

·

Stayed 8 nights

The location was ideal for going to Easter mass at the Cathedral. The shopping and dining options were amazing. The rooms were clean, and showers were powerful. The breakfast buffet was quite nice with many options to eat. We had a power outage during our stay, and we were not able to take showers, or baths. We climbed the staircase to and from our 5th floor rooms, this was an inconvenience and hope this doesn't happen in the future.

10

Marine

Oct 31, 2025

·

Stayed 3 nights

中心街に近く、立地は申し分ありません。朝食は種類が多く、美味しくいただけました。スタッフの方々は、早朝の空港出発にも対応してくださり、テイクアウトの手配など柔軟で丁寧な対応をしていただきました。設備面では、滞在中にエレベーターが2台のうち1台故障しており、やや不便を感じました。また、入口のガラスにひびが入っていましたが、修繕がやや遅れているように見受けられました。

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2

Romain PRO

Oct 30, 2025

·

Stayed 1 night

Le personnel était très bien. Par contre pas de chauffage dans la chambre, un ascenseur en panne, un état lamentable de la salle de bain… Complètement anormal pour le prix payé et le standing de l’hôtel…

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6

Theresa

Sep 26, 2025

·

Stayed 1 night

Die Tiefgarage ist super eng und total heruntergekommen. Man muss Glück haben dort einen Platz zu bekommen. Zudem gibt es für das ganze Hotel nur ein Fahrstuhl indem vill max. 3 Personen passen. Wir mussten heute beim Checkout mit dem ganzen Gepäck die super enge Treppe nehmen da einfach der Fahrstuhl jedesmal gerappel voll war. Zudem gab es im Bad viel Schimmel sodass wir dort nicht duschen wollten. Die Fenster sind wenig dämmend. Wir wurden nachts immerwieder vom Verkehr und den Sirenen geweckt. Schade

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4

Hem

Apr 7, 2024

·

Stayed 3 nights

On certain days, the lift did not work. At certain times, there was no hot water and light. But the staff managed to fix the problems.

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Cleanliness

Cleanliness is inconsistent, with multiple reports of moldy or worn bathrooms, dust, stains and bad odors, and a few severe issues such as pests, while others described their rooms as clean.

Related guest reviews

4

Michael

Nov 1, 2025

·

Stayed 2 nights

Schimmel auf dem Zimmer

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10

Heather

Dec 23, 2025

·

Stayed 4 nights

Very clean room! I also loved the option for a free drink to forego cleaning the room daily. Staff was friendly and helpful. Lovely tea selections and amenity options. Would stay here again.

4

PIERO

Nov 29, 2025

·

Stayed 3 nights

Very Disappointing Stay – Definitely Not Four-Star Standards I was extremely disappointed with my stay at this so-called four-star hotel in Brussels. The overall cleanliness was far below expectations. The bathroom was in unacceptable hygienic condition, something I would never expect from a hotel in this category. To make things worse, my room wasn’t cleaned at all on the first day. Basic courtesy was also lacking — the staff at reception didn’t even greet guests when passing by. Additionally, the hotel charges almost €4 for a simple bottle of water 0,5l, which feels excessive considering the poor quality of the service. Unfortunately, I cannot recommend this hotel. It does not live up to the standards or comfort expected from a four-star establishment.

8

Kyla

Jul 1, 2025

·

Stayed 2 nights

Great Location Staff very friendly Hotel a bit dated, could do with a refresh. A little more attention needed with cleanliness - fridge door dirty and a little dusty

4

Shane

Dec 13, 2025

·

Stayed 1 night

Location was good but room was disgusting, cleanliness is very poor. For the money I would avoid

2

Bledar

Jun 28, 2024

·

Stayed 1 night

Disgusting room.. there were spider webs in the ceiling and dust everywhere. Couch was literally covered in black stains and was ripped on the sides. Can’t believe this is an NH hotel

6

Robbie

Dec 13, 2024

·

Stayed 4 nights

The property is very close to the Central Station. There are bus stops nearby. If you are doing city tours, the meeting points for many companies are also around the corner. It is stone throw away from the Saint Michael's carhedral. The Galeries St Hubert is also 2 minutes walk and that will lead you up to the Grand Place, lots of dining and shopping options. We also found this food hall called Wolf maybe 2 minutes away as well just behind the Radisson hotel. Location is just amazing. The room is clean and decent size. It can get loud though. You can hear the people outside your room so loudly that you will think they are inside your room. You will just have to close the secondary door that divides the bathroom and the entry part of the room to make it a little quieter. The bathroom does have some molds in the corner of the tub and the half door of the tub leaks. The staff were very friendly and helpful. We there a little early maybe around 230pm and the room that I booked was not ready and they offered us the same category room just on a different floor so we can check in early. It was on the interior part and we didn't really hear any street noises.

6

Nida

Mar 17, 2023

·

Stayed 4 nights

This is a mixed review. We were grateful that we were able to check in early after a very long flight. The staff were friendly and helpful. We stayed in a junior suite which was spacious. The hotel is very conveniently located, within walking distance to all major attractions and public transportation. That said, we had to change rooms because there were some large bedbugs and we were badly bit! Now, it happens, and it is not necessarily a sign of uncleanliness. And we were given a different suite as soon as we alerted the staff (in the middle of the night). However, we did not hear a follow-up about what they did to clean that room or check other rooms for an infestation. We remained vigilant about the possibility of more bugs in the new room. We did not see any but some communication would have been nice. The property could use some upkeep. The lobby is nice enough but there were cigarette burns on the curtains and furniture, and a generally unkempt look (e.g., chipped wood in the door frames, etc.) on the upper floors and the room.

4

Paul

Nov 30, 2025

·

Stayed 2 nights

Staff were very welcoming, friendly and helpful. Location was excellent and the reception area was modern and inviting. However unfortunately the 4 star rating is not reflected in the rooms. The room we had 405 was in need of maintenance . The bathroom tiles and grout had black mould in multiple areas in the bathroom.The sink plughole was rusty .the shower screen left a dirt mark on the bath when moved and showed clearly a lack of cleaning for a while. Toilet tiles were cracked and also had grey mould. Several areas were of the paintwork were dirty and chipped. Seat in the room was stained. In general the room felt grubby. We would have asked to move room but we arrived at midnight on day 1 and were too tired and we were only staying 2 nights so did not want to spend the short break arguing about moving rooms Considering the price we paid during the Christmas market period, it certainly was NOT 4star standard. I would not stay in this chain of hotels again.

2

François

Oct 19, 2025

·

Stayed 2 nights

État de propreté des chambres très insatisfaisant. Tâches et états détériorés du mobilier et des équipements. Mauvaises odeurs et salle de bain dans un état lamentable. Rideau de douche dans un 4 étoiles, est ce encore possible ? L'hôtel n'a jamais été rénové et cela se sent. Hôtel à éviter ce fut une expérience assez horrible

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Rooms

Rooms are dated and range from compact to spacious, with frequent comments about poor soundproofing and street or corridor noise. Comfort issues recur, including unreliable AC or heating, small or awkward showers, fluctuating water temperature, and occasionally hard beds.

Related guest reviews

8

Thomas

Jan 24, 2025

·

Stayed 2 nights

This place is classy. The staff is helpful. The buffet breakfast was great. I had to bring the ratings down due to the tininess of the rooms and shower. It was difficult to navigate the room with your average luggage. The shower stall was so compact, it was difficult to bend down and.wash your lower body without hitting your head. For the price paid, I expected more space in the room and the bathroom.

8

Allen

Sep 12, 2024

·

Stayed 1 night

Great room, ultra clean with everything you need, just a bit on the small side and we've been told we had an upgrade, Nespresso machine which was a very nice touch, staff helpful and great location, nothing to fault really

4

Jacqueline

Jan 8, 2024

·

Stayed 2 nights

Not the standard I expect at NH Hotels - old rooms, no insulation, old wall heaters and very dated. All the Other NH Hotels I have stayed in have had bars, rooftops, lovely rooms so it was disappointing to say the least. Our room was very noisy so we asked to be moved - which we were immediately, however, as reception stated - it would make no difference as all the rooms are the same - they were correct so avoid this one and stay at the other NH and don't be confused with the Title Grand Place as it is not next to the Grand Place

6

Sarah

Jan 1, 2025

·

Stayed 2 nights

Badezimmer etwas klein, Wasserdruck der Dusche so gut wie nicht vorhanden.

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6

Youness

Sep 29, 2025

·

Stayed 2 nights

L’emplacement est vraiment Top, mais malheureusement l’hôtel ne correspond pas à un 4*, les chambres ne sont pas bien insonorisées, trop bruyant, la salle de bain, il faut laisser l’eau coulé longtemps pour avoir de l’eau chaude. Et humidité derrière le lit. C’est dommage car l’emplacement est bien et le personnel serviable.

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6

Jean Pierre

Sep 5, 2024

·

Stayed 2 nights

Nous avons été déçus par cet hôtel qui affiche 4 étoiles et qui, de notre point de vue, ne les mérite pas. Certes, il est très bien situé, assez proche de la Grand Place (5mn de marche), mais la chambre était minuscule, la climatisation ne fonctionnait pas, la salle d’eau est microscopique et la douche aussi. La chambre est plutôt bruyante et on entend bien ce qui se passe à coté ou au-dessus. Le petit déjeuner était correct, sans plus. Le parking souterrain a le mérite d’exister, mais il est difficile d’accès depuis l’hôtel et la rampe est étroite pour peu que le véhicule est plus grand qu’une Renault Clio.

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8

Simon

Oct 23, 2025

·

Stayed 1 night

Friendly and efficient staff, excellent location and my room had an excellent work station and the bed was comfortable, for a brief overnight stay I could not ask for more!

4

kristen

Mar 30, 2024

·

Stayed 2 nights

The room was outdated and very noisy

6

Emma

Apr 11, 2024

·

Stayed 3 nights

Great location - 5 min walk to Brussels Central Station. Close to Galeries Hubert and grand place. Wolf Street food market also close by. Junior suite size was very good for 3 people. Massive bed and the extra bed also good. English tv channels BBC1&2 plus ITV1 and news. Tv is old so no Netflix function or casting abilities. Room was well insulated and could not get the air con to work which meant it was hot at night. Slept with window open and street therefore noisy. Mini refrigerator, tea, coffee in room with iron and ironing board and safe. Toilet separate to bathroom. Bathroom had no heat in it. Also no extraction so mirror steamed up very quickly. No taps in bath so had to run the shower for the bath. Shower screen has gaps so water goes all over the floor making a massive slip hazard. Shower pressure was good. Toiletries were poor quality. Hairdrier was good. Towel size average. Slippers and robes were supposed to be on the bathroom but were not provided. Had to ask. Slippers were then provided but no robes available at any point despite advertised on website. Did not get breakfast in the hotel as felt it did not represent value for for money and no discount t on breakfast for a child. We went to Arkadi cafe, Le Pain Quotidien and Lloyd Cafe all close by. There is also a carrefour market near the grand place to stock up on snacks, drinks and fruits. Cleanliness of the room was generally good but furniture stained and hotel is getting tired.

6

Carlo

Jun 13, 2025

·

Stayed 3 nights

I don't think this hotel is up to the level you would expect for another of this category and price. The room was noisy, the corridors a bit dirty, the breakfast room too small and crowded and the service sub-optimal. I don't think i will go back to this hotel in the future. On the other hand the location was perfect.

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Service

Service is generally friendly and helpful, including some early check ins and flexible assistance, but inconsistency appears in several reviews, with occasional rudeness and uneven problem resolution.

Related guest reviews

10

Julie

Apr 16, 2025

·

Stayed 1 night

Check in was seamless. Gentleman at front desk offered phenomenal customer service.

6

Oliver

Jan 14, 2025

·

Stayed 1 night

The hotel could use a bit of a refresh. We were also not super impressed with the service at the front-desk. A smile goes a long way... It's on a quiet street not far from the center of town but I will be choosing a different hotel next time I'm in Brussels.

8

Simon

Oct 23, 2025

·

Stayed 1 night

Friendly and efficient staff, excellent location and my room had an excellent work station and the bed was comfortable, for a brief overnight stay I could not ask for more!

4

Leila

Feb 6, 2026

·

Stayed 1 night

A very mixed experience. We arrived at 11am and were greeted by a lovely lady on reception who allowed my brother and his wife to check in early and even gave them complimentary breakfast, which was a great start. However, when my wife and I returned at the official check-in time of 3pm, we were told by a man on reception that our room wasn’t ready. We weren’t able to check in until after 4pm. When we politely asked for the same complimentary breakfast as a gesture of goodwill, he refused and seemed flustered, and his superior had to step in to offer breakfast and two drinks. Later that evening, the same man was rude and dismissive when we tried to use our drink vouchers. He told us there was no bar, refused to offer alternatives, and reluctantly gave us a single small can of Stella Artois. His attitude was patronising and unwelcoming. In contrast, the lady from earlier remained kind and helpful throughout. Unfortunately, the inconsistent service and rude behaviour left us disappointed overall.

6

Mathew

Feb 4, 2026

·

Stayed 1 night

Staff were either extremely lovely or rude . I didn't take the lady that checked is in name but she was amazing and super lovely . But all the male staff looked like they wanted to be somewhere else . It was freezing at night and the heating disnt work

10

Andreia

Jan 14, 2026

·

Stayed 13 nights

Localização excelente, café da,manhã muito bom, funcionarios muito prestativos e limpeza impecável.

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10

becky

Oct 23, 2023

·

Stayed 1 night

Fantastic customer service 5 stars, nothing is to much trouble

10

Pedro

Nov 5, 2025

·

Stayed 1 night

Really want to thank the reception for all attention and help!

10

Marine

Oct 31, 2025

·

Stayed 3 nights

中心街に近く、立地は申し分ありません。朝食は種類が多く、美味しくいただけました。スタッフの方々は、早朝の空港出発にも対応してくださり、テイクアウトの手配など柔軟で丁寧な対応をしていただきました。設備面では、滞在中にエレベーターが2台のうち1台故障しており、やや不便を感じました。また、入口のガラスにひびが入っていましたが、修繕がやや遅れているように見受けられました。

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8

Simon

Jul 13, 2025

·

Stayed 2 nights

Nice room, in an excellent location..staff were very helpful and let us check in early. A nice touch with offering a free drink when you don’t have your room cleaned…just had to ask a few times for milk and extra coffe…overall highly recommended 👍

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Location

Central and walkable, a few minutes from Grand Place and Brussels Central Station, with easy access to transit and major sights.

Related guest reviews

10

Carmel

Nov 7, 2024

·

Stayed 3 nights

Great hotel in great location

10

Ricardo

Jul 9, 2025

·

Stayed 2 nights

Good breakfast buffet. Reasonable walking distance from the Central Station. Very close to the subway. Very close to the Grand-Place

8

Beatrice Mukoyo

Jul 12, 2025

·

Stayed 3 nights

Love it , enkelt å komme seg rundt byen

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10

Mario antonio

Sep 20, 2024

·

Stayed 4 nights

Ubicación genial! Todo excelente

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8

Carrie

May 19, 2025

·

Stayed 2 nights

Great location. Close but away from the hustle and noise of the tourist areas. The staff was very nice. Room was clean and fine. We did not have breakfast there, but great coffee shops close by.

8

MEGUMI

Jan 12, 2025

·

Stayed 1 night

最高の立地！とにかく立地が最高です。ブリュッセルセンター駅まで徒歩５分、グランプラス（アーケード）もすぐ、王宮の辺りも15分圏内です。部屋から覗くと、大聖堂が見えました。ホテルを拠点にして観光を楽しめました。チェックイン当日、ロンドンからのユーロスターの関係で10:30ごろホテルに到着し、荷物だけ預かってもらうつもりでお願いしたら、まさかのEarlyチェックインをさせてくれました。寒いのと疲れとで本当に嬉しかったです。

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10

Carla

Jul 8, 2025

·

Stayed 3 nights

Location is close to Grand Place and other touristy places

8

Sabrina

Nov 10, 2024

·

Stayed 1 night

Solides hotel mit guter lage.

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10

Binh

Jul 26, 2025

·

Stayed 2 nights

The hotel is conveniently located in the center of all activities- 5 minutes walk to the Grand Place, 2 minutes walk to Cathedral Saint Michael, and within 10 minutes of the music instrument museum. Highly recommended.

10

Ross

Aug 30, 2024

·

Stayed 1 night

Great location, very convenient. Walkable from stations and good transport links. Thoroughly enjoyable stay

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Dining

Breakfast is frequently praised for variety and taste; a few guests found it basic or wished it started earlier.

Related guest reviews

10

John

Apr 23, 2023

·

Visited Feb-March 2023. Perfect location to almost everything for walking. Central rail station is right there for getting out of the city for a day or two. The staff was ⭐️⭐️⭐️⭐️ very friendly and helpful. Great breakfast and beer selection in the cooler. Only bad thing was the shower. Had issues with broken head even after replacement, and have always disliked the type of curtain(that’s on me though).

8

Filippa

Oct 6, 2025

·

Stayed 3 nights

Fint gym med moderna maskiner, rent rum. Dock en del teknik som inte funkade, safety box, tv och hiss i underhåll. Hotellet är i behov av uppfräschning, håller inte för fyra stjärnor. Bra läge dock, lite ljudligt från trafik trots boende högst upp. God frukost, trevlig personal.

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6

Anna Maria

Apr 21, 2024

·

Stayed 3 nights

Breakfast quite basic, not too much variety. Some products off from time to time and personnel wasnt adding. Gym very small: 3 cardio and loose weighs, nothing more. Beds were good! Lovation good!

10

michel

Oct 28, 2025

·

Stayed 1 night

Hôtel bien situé - excellent petit déjeuner.

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8

Els

Dec 23, 2024

·

Stayed 1 night

De ligging voor een bezoek aan het centrum van Brussel is perfect. Het hotel heeft zelf beperkt aantal parkeerplaatsen, maar vlakbij zijn er diverse parkeergarages. Het personeel is erg vriendelijk en het ontbijt is lekker en volop keuze. De tijden waarop je kan ontbijten zijn ruim wat heel prettig is.

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6

Nathalie

Sep 27, 2025

·

Stayed 2 nights

For the price the hotel was not up to the standard. The elevator was dirty with dark fingerprints in the wall and the floor of the elevator dirty. The bedroom was nice and clean but the shower was so small that once I manage to slip in between the sink and the wall I could not bend to clean my knees. The soap smell weird. The breakfast was great but it started too late for business. 6:30 would have been more appropriated than 7. Time you need to leave to be on time at the airport or at the business office. The people was very kind and service was nice.

10

Andreia

Jan 14, 2026

·

Stayed 13 nights

Localização excelente, café da,manhã muito bom, funcionarios muito prestativos e limpeza impecável.

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10

Dipan

Apr 11, 2023

·

Stayed 1 night

Great place to stay in the heart of Brussels. It was clean, the staff were friendly and the breakfast was awesome!

10

Marine

Oct 31, 2025

·

Stayed 3 nights

中心街に近く、立地は申し分ありません。朝食は種類が多く、美味しくいただけました。スタッフの方々は、早朝の空港出発にも対応してくださり、テイクアウトの手配など柔軟で丁寧な対応をしていただきました。設備面では、滞在中にエレベーターが2台のうち1台故障しており、やや不便を感じました。また、入口のガラスにひびが入っていましたが、修繕がやや遅れているように見受けられました。

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8

michel

Mar 15, 2025

·

Stayed 1 night

Très bien situé - buffet petit déjeuner varié.

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Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4	5	6	7
8	9	10 $145	11 $143	12 $137	13 $129	14 $138
15 $94	16 $204	17 $506	18 $501	19 $211	20 $129	21 $161
22 $114	23 $140	24 $224	25 $180	26 $175	27 $159	28 $223
29 $119	30 $212

Su	Mo	Tu	We	Th	Fr	Sa
		1 $404	2 $304	3 $235	4 $215	5 $285
6 $128	7 $241	8 $218	9 $220	10 $253	11 $158	12 $185
13 $106	14 $149	15 $149	16 $137	17 $122	18 $142	19 $158
20 $121	21 $113	22 $116	23 $113	24 $114	25 $136	26 $164
27 $150	28 $204	29 $199	30 $194	31 $267

NH Brussels Grand Place Arenberg

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About this property

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Superior Room

Junior Suite (Extra Bed 2 Adults + 1 Child)

Junior Suite

Standard Room

Junior Suite (Extra Bed 3 Adults)

Guest reviews of NH Brussels Grand Place Arenberg

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