Hides Hotel

A/C didn’t work on the first night, Beds aren’t comfy, fire alarm went off.

Room was average. Air conditioning not working, didn’t cool enough. Carpets in the hallway were dirty.

The type of place I would expect to find bed bugs and hidden cameras. Bedding and towels were clean but the rooms are extremely outdated. No outlets near the bed. Felt like I had to shower with flip flops because of all the mildew and stains in the shower. I saw the breakfast buffet (around $12pp), but chose to get breakfast elsewhere. You get what you pay for and next time I would spend a bit more to stay somewhere cleaner and more modern.

Here’s a polished, clear review you can post for your recent Cairns stay—firm but factual: The only positive thing about this hotel is its location — close to everything. Unfortunately, the negatives far outweigh that, making this the worst hotel we have ever stayed in. • The shower had visible black mould along the sliding door tracks. • The wardrobe door was completely stuck and unusable. • The air conditioner would stop cooling after about two hours, freeze up, then leak water when turned off. The only solution offered was a towel to catch the dripping water. • Housekeeping was extremely poor. After requesting room cleaning, only two beds were made. Rubbish bins were left full, and used towels were left on the floor. We complained and asked for proper cleaning, but when we returned later, only one additional bed was made nothing else was cleaned. The old towels and rubbish remained. Sadly, even on checkout day, the pile of used towels was still there. We had to dispose of our rubbish ourselves in the laundry area. • The noise outside was constant and disturbing — drunk people yelling, fighting, and causing disturbances at night. It felt unsafe, especially with kids. On our last night, while having dinner downstairs at the Chilean Streetfood, four police officers and two city security staff arrested someone right outside the hotel entrance during our meal. Yes, the hotel is cheap but it is absolutely not worth it. I would strongly recommend avoiding this hotel.

Situation is excellent, can walk to eveything.