Rydges Esplanade Resort Cairns

Good location, rooms are a bit dated, bathroom definitely needs an upgrade. Staff were fantastic, always very happy to assist.

Very tired but clean room. The view was excellent and the size of the room was good. Breakfast was quite basic but tasty. I approached a staff member during breakfast for a couple of extra serviettes and her response was " well you could have gotten them from over there" as she pointed to the desk at the entrance to the restaurant. To be fair I had searched everywhere else prior to asking. I advised her I would certainly do as she suggested and got them myself. She did then approach me later with some extra serviettes but to be honest I was pretty disgusted at her attitude. Both check in and check out was very quick and easy and the staff at the front desk polite and efficient.

Room was clean. Nice room nice staff nice pool

Unfortunately, the double beds were really doubles and not queens. (We have become accustomed to beds which are listed as "double" beds being actually two "queen" beds in Australia, even in hotels which do not have as many pretensions as Rydges.) We ate dinner at the hotel restaurant for the three nights. Oddly, they poured us cold water and then took the jug away on the first and third nights - and did not regularly return to offer refills. The climate in Cairns is such that we were continually asking for refills of cold water whenever a staff member did reappear with food or to clear the table. The middle night, the server did leave the water jug, considerately on a saucer to catch the condensation.

Great staff. Great restaurant. Ocean views