Is parking available at the property?

Self parking is available on-site for a fee of AUD 28 per day. The parking is uncovered and limited, and a reservation is not required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is available for a fee, approximately AUD 26 to 31 per person. It is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 7:00 AM to 11:00 AM.

Does the property allow pets?

Pets are allowed in specific rooms only, and guests must contact the property directly to arrange for bringing pets. Service animals are exempt from any pet restrictions.

What are the standard check-in and check-out times?

Check-in is from 2:00 PM and check-out is until 11:00 AM. Early check-in and late check-out may be available for a fee, subject to availability. Guests should contact the property in advance to make arrangements.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including accessible parking and facilities. Guests are encouraged to confirm specific accessibility needs with the property prior to arrival.

Where is the property located in relation to key landmarks?

The hotel is centrally located in Canberra, approximately 0.6 miles from the Canberra Centre, Glebe Park, and the Australian War Memorial. It is also within a 15-minute drive of Canberra Hospital.

What are the policies for guests staying with children?

Children are allowed at the property. The minimum age for children to stay for free is not specified, so it is recommended to check directly with the property for details.

What are the policies regarding extra beds and cribs?

The property offers rollaway beds for a fee of AUD 40 per night. Guests should request this in advance, as availability may vary.

Mercure Canberra - Comfortable 4 Star Hotel

Average nightly price at Mercure Canberra by month, last 12 months (USD)
Month	Average price
January	$105
February	$110
March	$127
April	$110
May	$105
June	$109
July	$103
August	$102
September	$131
October	$121
November	$125
December	$111

What guests think

Reviews of Mercure Canberra highlight a heritage hotel with spacious loft and pet friendly rooms, a convenient location near the War Memorial and city, generally friendly staff, and an onsite bistro, alongside aging facilities and paid parking.

Some rooms feel small or dated, with thin walls, creaky floors, or noisy air conditioning, and Wi-Fi that can be slow or drop out. Cleanliness feedback is mixed: many note clean rooms and fresh linen, while others report stained carpets, missed housekeeping, or unkempt courtyards. Food feedback varies from great breakfasts and tasty bistro meals to overcrowded or average service. Expect character and convenience with some trade-offs.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Onsite bistro/bar and pleasant courtyards complement the pet friendly set-up. Parking is paid and sometimes limited, there is no lift, EV charging is slow or inconsistently managed, and some outdoor areas need upkeep.

Related guest reviews

10

David

Jan 19, 2025

·

Stayed 2 nights

Nice location, a lot of beautiful trees. Good bar and restaurant. Walking distance to War Memorial and Civic.

6

Alana

Oct 17, 2023

·

Stayed 2 nights

I'd recommend getting an EV charger supplier that doesn't require payment on top of the hotel bill. A very slow charger is not worth it and having a fast charger would make you more of a destination and generate more business over time.

8

Charlie

Feb 15, 2026

·

Stayed 1 night

Was perfect with our two puppies. It was good to have yard but they do need a little love. Some yards had weeds knee high. The room was not up market but bed was very comfortable and we could relax with the dogs . Room was well suited for dogs good size . Was lovely to be able to take dogs to dinner in lounge area and outside in the bistro area.

6

Josh

Jan 16, 2025

·

Stayed 2 nights

The family rooms (loft) are a great option especially the pet friendly rooms if you can secure them. The property shows it age but it adds to the history of the place when it was known as Olin’s hotel. Easily accessible from the highway and airport etc and walking distance to civic. I would’ve appreciated being notified about prebooking the parking as the daily rate is $28/day instead of $15/day if rebooked. There are two EV charging bays (Exploren) in the secured parking lot but non-EV drivers tend to use it. It could be managed better by staff as they have the car owner details but they are not always able to get hold of the drivers to move the vehicle. I raised this concern on checkout but it’s clear it’s not a priority for them which is disappointing.

4

Rosanna

May 7, 2024

·

Stayed 4 nights

The property is old and I expected that as it’s been a Canberra gem for ages. However, I expected much comfier beds for a Mercure. I’ve stayed at quite a few Mercure’s and this has been the worst bed of all. I was hoping going with this brand name would mean comfy facilities even though it’s an old building. There’s also no lift, so be careful if you have accessibility issue.

10

Vickie

Mar 21, 2025

·

Stayed 1 night

Great location. Friendly staff. Comfortable, well appointed room. The building & grounds have potential to be wonderful. They are slowly getting there, but more decorating with potted plants, umbrellas in the courtyard and softened lounging areas would be great additions. Bistro food was great & very handy on site.

10

Richard

Apr 16, 2025

·

Stayed 1 night

Lovely room, comfortable bed and huge shower. All good. Easy parking out front. Good location. Bistro a bit noisy & long queue to order. But food & wine were very good!

8

Jane

Mar 9, 2025

·

Stayed 2 nights

I’ve stayed here a couple of times, the room is big and comfortable and the breakfast is great. Was a bit surprised at the price of parking $28 per night when all previous times it had been free.

10

Valerie

Apr 9, 2025

·

Stayed 3 nights

It was clean, within walking distance to the War memorial, Canberra City, bus stops, Memorial Drive. It was peaceful and the courtyards and gardens were tranquil and relaxing.

10

Natalie

Dec 20, 2025

·

Stayed 1 night

My only complaint is the lack of disclosure with regards to the extra cost of parking.

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AI-generated summary based on recent guest reviews

Cleanliness

Many guests found rooms and public areas clean, but feedback is inconsistent. Issues include stained or old carpets, unfilled toiletries, dirty dishes at breakfast, and unkempt courtyards.

Related guest reviews

4

Henry

Nov 7, 2025

·

Stayed 2 nights

Room allocated to us was super noisy- anyone walking around can be heard, even when the door was shut. The cleaning left a lot to be desired- we found a power plug cover on the ground on arrival and when there were still bug carcasses on the wall. The carpark had double charged me, and when I raised this as an issue, I still have not heard back and it’s been over a fortnight

6

Dorothy

Apr 16, 2024

·

Stayed 1 night

The area I stayed in was quite old. Carpet shabby but the room was clean. Not all toiletries were filled eg: body wash empty. But all good as I always carry my own.

10

Emery

Jan 16, 2026

·

Stayed 2 nights

Clean room and staff

8

Katherine

Jun 8, 2025

·

Stayed 1 night

The room service breakfast was cold and the bathroom needed a good clean in all the crevices

10

Nick

Jan 27, 2025

·

Stayed 2 nights

Clean, comfortable bed & staff very helpful

4

AIDAN

May 18, 2025

·

Stayed 6 nights

Dirty old carpet, stayed 6 nights but no drawers for clothes, washing facilities not working, room service meals were cold, very limited parking, street noise a problem, had to be reminded ( twice) to service room …. we have had better stays in cheap motels

8

Sharron

Apr 7, 2023

·

Stayed 2 nights

House cleaning needs to improve. Cov webs and dust!

8

Sue

May 22, 2025

·

Stayed 1 night

Well appointed, clean spacious room with a comfortable bed and great room darkening curtains. Unfortunately though the courtyard to the room was unkempt at best there were smears of dog Pooh on the pavers. The dog in the room next to me barked at 2am then again at 6am. These rooms are advertised as being pet friendly and soundproof unfortunately the soundproof is not accurate. I could hear my neighbours and movement in the hallway quite clearly. The room service was greatly appreciated as was the lovely styled room that was in keeping with the buildings history. With just a little more maintenance of the courtyard and honesty in advertising u would have given a 5 star review. I loved having an outdoor area for my dog to go out to and not have to be wondering around in the night outside. Please keep up the pet friendly rooms we will be back for sure.b

10

Andrew

May 9, 2025

·

Stayed 2 nights

Great to have an old building being used to its fullest potential. Courtyard looks amazing . Room was clean , linen was fresh , room was comfortable and good size . While there is approx 15-20 free parking spots unsecured at the front it's $28 to use their rear secured car park . The $28 extra parking fee would be a reason for me to find a hotel without a parking fee. It was 3 adults and 3 rooms . All 3 rooms were good . The breakfast only concern was when you pick up a plate to use that's been through the dish washer and it still has food remnants on its and juice glasses were similar .

8

John

Aug 1, 2024

·

Stayed 1 night

Very clean rooms

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AI-generated summary based on recent guest reviews

Rooms

Heritage rooms vary widely: popular loft and family options contrast with some small or dated spaces, very firm beds, and occasional maintenance problems (TVs, lights, AC, hot water). Noise from thin walls or creaky floors and slow or dropping Wi-Fi are recurring complaints.

Related guest reviews

8

Ian

Sep 23, 2025

·

Stayed 2 nights

comfy room, perfect sleep. only downside was water damage from shower to bottom of shower room door and mirror flaking at bottom,probably as extractor fan not working.

6

Tom

Sep 20, 2024

·

Stayed 2 nights

noise late at night.

2

Anthony

Dec 1, 2024

·

Stayed 1 night

There was no hot water for my shower before I went out for dinner. The carpet in the room was wet. The Television in the room did not work, it worked in the morning when we left the premises. The person on the front desk answer was all the televisions were not working. I will get maintenance to sort out the hot water. We certainly will not go back there.

6

Teresa

Jul 12, 2024

·

Stayed 1 night

The main light flickered after being on for 3min. The conditioner bottle in bathroom was broken and did not dispense conditioner. The air conditioner was noisy and had to be turned off so we could sleep.

4

Martin

Nov 28, 2025

·

Stayed 3 nights

Room was approx $400 per night. When we arrived we were told to pay another $15 per day for parking or park on the street. I questioned why paying for parking wasn’t an option when booking the room. Desk clerk advised Wotif is an “American third party and we don’t know what they offer”. The restaurant includes large screen coverage of horse racing and off track betting and clients who are there to bet and drink. The food was “pub fare” and over cooked. Minimal service offered. Bar staff sneezed on glasses and said she has hayfever. Room was comfortable although air conditioner was noisy. I thought it was a car alarm outside. A card was left in the room from the previous guest thanking them and gifting a bottle of wine. Housekeeping was hit and miss. The hotel is not located close to any restaurants, shops etc so reliant on TV for entertainment. Free to air channels the only option with a picture that repeatedly pixelated. Wifi was slow at best and repeatedly dropped out. At $400 per night we left feeling we had been ripped off. I can only suggest booking elsewhere. This place was awful.

10

Ricky

May 17, 2025

·

Stayed 4 nights

Fabulous hotel; we always stay at the Mercure whenever we’re visiting our son, who once lived permanently in Canberra, but now he has secondments there. The Loft room is awesome; spacious and so nicely equipped with a kitchenette and downstairs living space. Breakfast we did not partake in, this time. However, it is always lovely and expansive, and the omelettes are gorgeous, cooked by a very talented female Sri Lankan 🇱🇰 chef @ 2024. A bottle shop downstairs enables us to enjoy a bottle of wine. Highly recommended - super close to the Canberra Centre shopping precinct and Lonsdale street wine bars and beautiful restaurants, as well as the magnificent War Memorial (walking distance) and Anzac Parade. Easy Uber ride to Parliament House and the hike up Mt. Ainslie is extremely close by 😊😊

6

paulo

Jan 4, 2025

·

Stayed 2 nights

It is an old building, where the wall are very thin and non noise insulated... All the noise from the other rooms and hall were as it was inside... I could even listen the gentleman snoring in the room beside nime... Luckily I do not care...

10

Danielle

Jan 10, 2026

·

Stayed 1 night

We loved the loft room! It was really special and different. Lovely stay.

6

Katrina

Jan 7, 2026

·

Stayed 2 nights

The room was clean but showing its age. The bathroom was very small & quite a tight area to negotiate - especially getting into & out of the shower. The bed was uncomfortably firm. Unfortunately, the blinds didn’t block out the light well & there was a lot of noise coming from outside as well as from the store room next to the room.

10

Gang

Oct 27, 2025

·

Stayed 2 nights

Very good hotel, kids enjoyed the loft room. Closed to all attractions. The front staffs are very nice.

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AI-generated summary based on recent guest reviews

Service

Staff are often described as friendly, helpful and accommodating, with prompt fixes and useful local advice. Several reviews cite poor communication during fire alarms, brusque reception, and frustration over parking disclosures or billing follow-up.

Related guest reviews

4

Henry

Nov 7, 2025

·

Stayed 2 nights

Room allocated to us was super noisy- anyone walking around can be heard, even when the door was shut. The cleaning left a lot to be desired- we found a power plug cover on the ground on arrival and when there were still bug carcasses on the wall. The carpark had double charged me, and when I raised this as an issue, I still have not heard back and it’s been over a fortnight

10

Kathryn

Jul 4, 2024

·

Stayed 1 night

Super friendly staff, room was wonderful. Big shower and very spacious room. Safe carpark

6

Ross

Apr 16, 2024

·

Stayed 1 night

Unfortunate occurrence of a fire alarm at 10:30pm however communication from staff non-existent until one staff announced that “clients can now return to their rooms” after a 30 minute wait. Not guests of the hotel? Old fixtures and fittings.

8

Kathy

Jan 15, 2024

·

Stayed 1 night

Staff ignored me standing at the front glass doors for 15 minutes on arrival despite pressing the doorbell, intercom repeatedly. Only entered because other guests exited the building. No apology once inside despite seeing me waiting.

6

Tracy

May 28, 2023

·

Stayed 2 nights

The receptionist was rude and difficult to understand. And housekeeping was not great either. Room service arrived cold and again server rude.

10

Robert

Nov 7, 2025

·

Stayed 1 night

I cannot praise the intelligent accommodating staff enough. Really really lovely & one of them has an excellent diamond on her finger.

10

Lee

Apr 25, 2025

·

Stayed 2 nights

Really enjoyed our stay. Reception staff could not have been more helpful. Town Centre is within walking distance.

10

Reid

May 16, 2025

·

Stayed 4 nights

Our stay went very well, had a slight issue but everything was fine and we got moved to a king suite with no additional charge very helpful and great staff all around it was a great experience 10/10 stars

10

Natalie

Dec 20, 2025

·

Stayed 1 night

My only complaint is the lack of disclosure with regards to the extra cost of parking.

4

Shigenobu

Feb 14, 2024

·

Stayed 1 night

It was a terrible night and could not sleep well as we had to evacuate two times around 4 am and 4:30 am for the false fire alarms. Staffs should explain why it happened and apologise about false alarms before we ask about it.

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AI-generated summary based on recent guest reviews

Location

Convenient, walkable base near the Australian War Memorial, Braddon/Canberra Centre and central sights; many found it quiet. Some accessibility challenges are noted due to steps and lack of lift.

Related guest reviews

10

W

Mar 23, 2025

·

Stayed 1 night

The staff was very friendly. The property was in a good location and was in good shape. The room was big with a patio.

8

Gavin

Feb 4, 2025

·

Stayed 3 nights

Nice 'historic' hotel on the outskirts of the centre of Canberra; walking distance into town but the rental escooters are handy too. Easy walking distance to the War Memorial and Mt Ainslie trails.

10

Shane

Feb 3, 2025

·

Stayed 2 nights

Great location.

8

Carmel

Sep 24, 2023

·

Stayed 3 nights

Very convenient near War Memorial and easy walk into city.

8

Tania

Apr 18, 2025

·

Stayed 1 night

Property located in a great location, easy 10mins walk to restaurants and shopping.

10

Ricky

May 17, 2025

·

Stayed 4 nights

Fabulous hotel; we always stay at the Mercure whenever we’re visiting our son, who once lived permanently in Canberra, but now he has secondments there. The Loft room is awesome; spacious and so nicely equipped with a kitchenette and downstairs living space. Breakfast we did not partake in, this time. However, it is always lovely and expansive, and the omelettes are gorgeous, cooked by a very talented female Sri Lankan 🇱🇰 chef @ 2024. A bottle shop downstairs enables us to enjoy a bottle of wine. Highly recommended - super close to the Canberra Centre shopping precinct and Lonsdale street wine bars and beautiful restaurants, as well as the magnificent War Memorial (walking distance) and Anzac Parade. Easy Uber ride to Parliament House and the hike up Mt. Ainslie is extremely close by 😊😊

10

Valerie

Apr 9, 2025

·

Stayed 3 nights

It was clean, within walking distance to the War memorial, Canberra City, bus stops, Memorial Drive. It was peaceful and the courtyards and gardens were tranquil and relaxing.

8

John

Dec 14, 2023

·

Stayed 1 night

Good location

10

Gang

Oct 27, 2025

·

Stayed 2 nights

Very good hotel, kids enjoyed the loft room. Closed to all attractions. The front staffs are very nice.

8

Kate

Jul 11, 2024

·

Stayed 2 nights

Great location for a visit to Canberra. Easy to locate and park. Short walk to Canberra Centre.

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AI-generated summary based on recent guest reviews

Dining

Onsite dining is mixed: many praise tasty dinners and generous breakfasts, while others found breakfast overcrowded or cold and pub fare average; the bistro can be noisy.

Related guest reviews

6

Mark

Jul 17, 2023

·

Stayed 1 night

Rooms were big and nice and clean, great bathrooms. Liked the high ceilings. Overall hotel was missing a warm and inviting environment. Dining facilities were average.

8

David

Sep 8, 2025

·

Stayed 4 nights

*Disappointing Experience at Mercure* I recently booked a package tour through Expedia, including return flights from Brisbane. Unfortunately, I wouldn't recommend this package as it didn't include breakfast, despite being similarly priced to regular bookings. We paid extra for breakfast, but were underwhelmed by the experience. The breakfast room was overcrowded, with limited options and unclean tables. It seemed like Mercure had compromised on breakfast quality for package deals. On the other hand, dinner at the in-house restaurant was reasonably good and affordably priced. The hotel room itself needed upgrading, particularly the electrical outlets, which were inadequate for charging phones or CPAP machines near the bedside. However, we liked the room layout and large windows offering a view of the surrounding trees. Additional parking costs $24 per night, although the hotel offers a deal for $15 daily. There are also off-road parking options and limited spaces near the front door. One highlight was walking to the war memorial at night, which was a pleasant experience. While the staff were friendly during check-in, they seemed overwhelmed in explaining essential information about room location, parking, and dining areas. The upgraded bathroom was a plus, but the electrical outlet was still inaccessible, and the sliding door was tricky to operate. The small closet space was a redeeming feature, perfect for storing luggage.

10

Eden

Sep 10, 2025

·

Stayed 1 night

Spacious, clean rooms with plenty of comfort. The attached restaurant was fantastic, offering lots of tasty options. Great location close to amenities—highly recommend!

8

Grant

Feb 4, 2025

·

Stayed 1 night

Great value for money hotel. Quality of food in the restaurant has dropped. Carpets in the halls really need a clean

10

Miia

Apr 19, 2024

·

Stayed 1 night

One night stay was comfortable and easy. Breakfast buffet fresh and good variety.

4

Martin

Nov 28, 2025

·

Stayed 3 nights

Room was approx $400 per night. When we arrived we were told to pay another $15 per day for parking or park on the street. I questioned why paying for parking wasn’t an option when booking the room. Desk clerk advised Wotif is an “American third party and we don’t know what they offer”. The restaurant includes large screen coverage of horse racing and off track betting and clients who are there to bet and drink. The food was “pub fare” and over cooked. Minimal service offered. Bar staff sneezed on glasses and said she has hayfever. Room was comfortable although air conditioner was noisy. I thought it was a car alarm outside. A card was left in the room from the previous guest thanking them and gifting a bottle of wine. Housekeeping was hit and miss. The hotel is not located close to any restaurants, shops etc so reliant on TV for entertainment. Free to air channels the only option with a picture that repeatedly pixelated. Wifi was slow at best and repeatedly dropped out. At $400 per night we left feeling we had been ripped off. I can only suggest booking elsewhere. This place was awful.

10

Vickie

Mar 21, 2025

·

Stayed 1 night

Great location. Friendly staff. Comfortable, well appointed room. The building & grounds have potential to be wonderful. They are slowly getting there, but more decorating with potted plants, umbrellas in the courtyard and softened lounging areas would be great additions. Bistro food was great & very handy on site.

10

Richard

Apr 16, 2025

·

Stayed 1 night

Lovely room, comfortable bed and huge shower. All good. Easy parking out front. Good location. Bistro a bit noisy & long queue to order. But food & wine were very good!

6

Lynne

Oct 13, 2024

·

Stayed 2 nights

Room was quaint as it's a heritage listing. Was not impressed with buffet breakfast on our 1st morning. The hash browns, tomatoes, bacon were cold & the scrambled eggs were just warm. Not much choice of fruits or yoghurts. 2nd morning breakfast things were a fraction warmer but chose poached eggs which had eggshell in it. Also the diinners served in the bar area were also average

10

Merja

Oct 1, 2025

·

Stayed 1 night

The dining room was great with great food; I was very surprised by how good the food was. Breakfast was also great. The property is old but very central and just what I needed for 1 night.

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1	2	3	4 $163	5 $97	6 $100	7 $85
8 $81	9 $89	10 $132	11 $143	12 $90	13 $88	14 $101
15 $91	16 $136	17 $180	18 $206	19 $95	20 $87	21 $100
22 $85	23 $191	24 $244	25 $228	26 $116	27 $90	28 $183
29 $87	30 $100

Su	Mo	Tu	We	Th	Fr	Sa
		1 $127	2 $127	3 $87	4 $85	5 $92
6 $74	7 $90	8 $102	9 $110	10 $81	11 $141	12 $247
13 $73	14 $74	15 $79	16 $82	17 $78	18 $81	19 $76
20 $72	21 $78	22 $84	23 $89	24 $91	25 $92	26 $97
27 $87	28 $87	29 $98	30 $88	31 $83

Mercure Canberra

Prices for Mercure Canberra

Monthly average prices

About this property

Location

Room options

Deluxe Loft, 1 King Bed

Superior Room, 1 King Bed

Room, 1 King Bed (Pet)

Superior Room, 2 Twin Beds

Standard Room, Multiple Beds

Executive Room, 1 King Bed

Standard Room, 1 Queen Bed

Guest reviews of Mercure Canberra

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Mercure Canberra

Considering this hotel for your Canberra trip?

Prices for upcoming dates