Name: Prudential Hotel
Address: 222 Nathan Road, Kwun Chung, Hong Kong SAR, Kowloon, HK
Price range: US$80–US$219 per night
Rating: 7.83

What guests think

At Prudential Hotel, many travelers praise the ultra-convenient location above Jordan MTR with buses, shops, and eateries steps away, while opinions are more mixed on dated rooms, soundproofing and A/C noise, and the consistency of staff and housekeeping.

Facilities draw recurring complaints: a very small gym, inconsistent rooftop pool access, finicky elevator card readers, and entrance stairs that complicate luggage handling. Rooms are generally spacious for Hong Kong, but furnishings feel worn, power outlets and lighting are limited, and Wi‑Fi reliability varies. Expect a practical city base focused on easy transport rather than luxury.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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Facilities

Facilities feel limited: the gym is very small, rooftop pool availability can be inconsistent, and elevator card readers are often frustrating. Entrance stairs (and occasional lift issues) make access and luggage handling less convenient.

Related guest reviews

6

Lee

27 Aug 2023

·

Stayed 2 nights

Irritating that the elevator key often didn’t work to select the floor. The hotel should not advertise a fitness room. It is literally a cupboard with an old treadmill and broken rowing machine. That’s it. Not even aircon.

10

Ryutaro

12 Sept 2024

·

Stayed 1 night

All is good. The only complaint is that the rooftop pool was closed due to a thunderstorm.

8

George

14 Sept 2024

·

Stayed 3 nights

we always stay in Prudential Hotel whenever we go to Hong Kong. It just on the top of the Jordan Station of MTR, you can take the escalator from the hotel exit, no need to climb up and down the stairs. It is good for someone who have joint pain like me. The room is 22 square meter, it is no problem to suit up to 4 suitcases, and still have spaces to do exercises. The only thing I complain is there are some stairs in the entrance of the hotel, but without handrail, that is very dangerous for the elderly like me. It should be perfect if there is a handrail!

8

Martin Stefan

12 Apr 2023

·

Stayed 4 nights

Top Lage direkt bei der MTR Station Jordan. Perfekt um Hongkong zu erkunden. Sauber aber etwas in die Jahre gekommen. Bett bequem, Bad sauber und vollkommen ausreichend. Swimming Pool angegebene Öffnungszeiten sind Glückssache. Wegen Lage und Sauberkeit gerne wieder.

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8

Terence

1 Dec 2024

·

Stayed 3 nights

Good location. Very helpful staff. Rooftop pool was ingested so too cold to use and the in-house eating options were too expensive, but would use again.

8

Stef

16 Dec 2024

·

Stayed 2 nights

Minutes from Jordan MTR. Varieties for food, shopping, souvenirs all within walking distance. 7m walk to temple street. Staff are friendly and helpful. We had our room changed to one suitable for elderly. However the drainage was choked just before we wanted to check out. Staff was responsive and help came almost immediately. Gym was really small with no area for a stretch out but happy to just use the treadmill. Restaurants on 2nd level as reception. But ample choice outside so we didn’t try the hotel’s.

8

Chihiro

4 Oct 2023

·

Stayed 2 nights

エレベーターのフロアを押すためにカードカーを読み込ませなければいけない仕組みですが、それがことごとく読めない(笑。何度もやっていけるか、フロアのスタッフにやってもらう形でした。自分だけでなく他の宿泊客も同じことをしていましたので根本的な問題かと思います。それ以外は場所も含めて良かったです。

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8

Wataru

23 Sept 2023

·

Stayed 2 nights

エレベーターがとにかく酷い。カードを挿入してボタンが押せるシステムですが、カードを何回入れてもボタンが押せない。結構みんなボタン押せずに行ったり来たりして怒っている人いっぱいみました。改善してほしい。

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6

Christian

9 Jan 2024

·

The location is quite perfect. At Nathan Road, with direct access to the MTR (when you had find the way once), through the in-house shopping centre. Please note: the door from the shopping centre to the hotel is not open all the time. The hotel itself need a renovation. - From 4 lifts in the lobby only two are working. The two outlying glas-lifts are not in usage. That was sometimes a bit disappointing. Waiting for a long time and then the lift was already crowded. - The rooms were ok, but as well need to be a bit updated. - The personnel was good and very helpful.

8

JIE-HSI

14 Nov 2024

·

Stayed 2 nights

飯店在二樓，搬行李的話會有點困擾！有一段是無法避開的樓梯。

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Cleanliness

Many guests find the hotel and rooms generally clean. Others note dirty or old carpets, musty or smoke smells, and reduced housekeeping frequency or towel supplies.

Related guest reviews

10

John

11 Dec 2024

·

Stayed 2 nights

The management team handles this hotel perfectly, this hotel is very busy, a lot of traffic everywhere, all different kind of people of its guests, but no smoking smell, no bad odour or trash on the floor inside the hotel as well as in the room, hope the team keeps handling on this policy forever. Thank you! Team members

6

Taddao

1 Apr 2024

·

Stayed 2 nights

Close to Jordan station and easy to access but the room was not quite clean enough. I was coughing for whole night .

10

CHIUNG

28 Aug 2024

·

Stayed 2 nights

還不錯啦～只是櫃檯跟清潔部感覺沒在溝通，我們入住之後，還有員工要進來，我們嚇到，然後東西是有整理，但該放的牙刷跟水都沒放，我們想說要自己買，我們還多花錢買，但第二天有補齊了，所以還好啦～房間有個霉味，但還可以接受啦～交通位置超級棒，我超級喜歡，每天還可以回房間睡個覺，很舒服～～～

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6

Tanya

26 Mar 2024

·

Stayed 1 night

Dirty carpet, not enough towels, hard pillows

6

MITSUKO

25 Sept 2023

·

Stayed 4 nights

衛生面以外は、まあまあ良かった。

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10

Srisook

26 Sept 2024

·

Stayed 4 nights

Good location. Very close to MRT. Clean and quiet. Happy with the stay.

8

CHI

9 Jun 2024

·

Stayed 2 nights

Good value for money. Clean in busy neighbourhood with all amenities: mtr, food, supermarket, 7-11 Decent room size

8

Suppayot

15 Jul 2024

·

Stayed 3 nights

This property is great of location However the smell in room is not good I prefer non-smoker room but in room has cigaratte smell

8

BL

15 Jul 2024

·

Stayed 3 nights

Hotel room bright, clean and seems renovated. Room has a small couch. Has 4 cans of complimentary soft drinks in addition to mineral water. Single bed size is small. Would be nice if they provide extra pillows.

4

Elli

26 Oct 2024

·

Stayed 1 night

The value just wasn’t there compared to other options I’ve stayed at in the same area. Room was tired and stains on furniture.

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Rooms

Rooms are spacious by Hong Kong standards but feel dated. Guests report limited power outlets and dim lighting, variable Wi‑Fi, soundproofing issues, hard-to-control cold A/C, and occasional mattress or pillow discomfort.

Related guest reviews

8

Choi

26 Aug 2023

·

Stayed 5 nights

Booked a twin bed room but was given upgrade to king bed room. This hotel's room are rather big as compared to other hotels. Hotel abit outdated. There is no centralised light switches which you can controlled at bedside. U need to go to the individual light to twist it in order to off it. There are only 3 power sockets ( 2 @the desk & 1 near the corner of 1 wall. The lift is the best , u need your room card to operate it, u could take more than 3x tries before u are able to press your floor level. Overall location very good just above Jordan MTR but must carry your suitcases up the stairs/escalators.

6

Swee

20 Nov 2024

·

Stayed 4 nights

Very old, musty smell, mattress doesn’t support the body, power tripping, centralised aircon temperature can’t be adjusted hence room very cold.

8

Singfai

8 Oct 2024

·

Stayed 1 night

Room is a bit dated but very good size for Hong Kong standard. The hotel is located right next to Jordan MTR station so it is very convenient. Area is amazing for shopping, food and eat out.

8

Hui

26 Feb 2024

·

Stayed 1 night

There is a locked door in the room. i thinks the door is thin. I can hear next door three girls chatting.

4

YOMBON

9 Aug 2024

·

Stayed 4 nights

I heard conversation from the next room clearly. Very low soundproofing bothered me at night.

10

magdy

14 Oct 2024

·

Stayed 4 nights

Nice clean hotel. Room is spacious. Location is very good, on Nathan st and 20 minutes walk from the Pier and all hysteric attractions. The hotel is less than a100 meter from underground train station. Breakfast is good.

10

Hao-Lung venny

19 Jul 2024

·

Stayed 3 nights

整體不錯，但隔音稍差，空調聲音稍大！

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8

Andrew

1 Apr 2023

·

Stayed 8 nights

Mostly a nice and conveniently located hotel with good service. I have only two complaints. First is that the room is far too dimly lit. The small energy saving LED lights they use are totally inadequate. The second thing is that TV channels available in the room is terrible. The 3-4 channels available are all local. There's no channel for any kind of international news or sports, and the picture quality on these channels are so bad, it's uncomfortable to watch.

8

Bruce Hin Piu

2 Dec 2024

·

Stayed 10 nights

Room size is good but furnishing is quite worn especially the bed is not comfortable

6

Xi

13 Jun 2024

·

Stayed 2 nights

aGreat location. Pretty decent hotel. Front desk efficient. Clean facilities. The concierge just don’t help with luggage. WiFi needed reset every few hours the first day I was in and was a bit unstable the whole time.

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Service

Feedback is mixed: many praise friendly, helpful staff and even early check-in. Others cite DND not respected, rude or unhelpful interactions, limited business center help, and housekeeping reduced to every other day.

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6

Gary

13 Sept 2023

·

Stayed 2 nights

Excellent, overall, please, don’t insult customers intelligence. Housekeeping is only every other day in the name of ‘conservation’. Come on guys, nothing to do with conservation and everything to do with halving your costs. . It’s not really a problem, but some honest please

10

Himanshu

28 Dec 2024

·

Stayed 1 night

Convenient location! Close to Jordan subway station. Close to everything. Hotel staff was very co operative and friendly. I was early but they were kind to let me early check in “thank you” money worth it!

8

Robert

20 May 2025

·

Stayed 3 nights

This hotel is in a great location, with shopping in the same building, and a park within walking distance. The rooms were very nice, only two things that I didn’t really like. First, the shower only had a half wall, so the water went everywhere. I know this is the new thing, but I really don’t like it. Second, I had the do not disturb sign on the room because I had flown in from Chicago and worked late, and at 9 AM housekeeping was knocking on my door. It happened two days in a row, I think they need to realize that do not disturb means do not disturb.

8

STEPHEN

9 Oct 2024

·

Stayed 9 nights

The entrance to the hotel is small. It does not match with the size of the hotel. We had a long stay of 9 nights between Sept. and Oct. We were not even offered any coupons or discount for breakfast. Counter staffs have stoney faces and they don't smile or greet clients. However the maids clean the room and make beds nicely. They are polite. We had a good stay overall. This was my 4th time staying here.

10

june

7 Apr 2024

·

Stayed 2 nights

the front desk and concierge were extremely helpful

10

Lai

29 Nov 2024

·

Stayed 5 nights

Excellent room service and concierge, very polite staff, room cleanliness and quietness. Also loved the two glass lifts facing Nathan Road, would be great if they are opened at night as well.

10

Laiching

27 Dec 2024

·

Stayed 6 nights

The hotel is at prime location of the city, right above Jordan MTR station and many bus stops. There are tons of restaurants, grocery / convenient stores and other shops nearby. All hotel staffs are very polite and professions. Rooms are clean, beds are comfortable. The only downsides are outdated furniture/decorations and no view, but they are not big deal. We like this hotel and will definitely come back next time.

2

Yeo

21 Nov 2024

·

Stayed 7 nights

The lift to go to our rooms are at level 2 and theg switch off the escalators after 10pm which is very inconvenient especially when my wife is pregnant and both of us have our hands full with stuff they wouldn’t even bother to help or let us use their staff lift, reception staffs are rude and unhelpful when asking for directions

10

REIKO

22 Aug 2024

·

Stayed 7 nights

BTSの上なので、凄く便利です。 1人のお掃除のスタッフですが、[起こさないで下さい] をドアノブに掛けて有るのですが、何度もノックされて、迷惑でした。前の部屋も掛けて有るのですが、何度もノックして、出て来た人にタオル交換だけしてました。1週間ほど宿泊してたのですが、チェックアウトの日もその方が来られました。チェックアウトの日に朝から掃除に来るなんて初めてです。

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6

Xi

13 Jun 2024

·

Stayed 2 nights

aGreat location. Pretty decent hotel. Front desk efficient. Clean facilities. The concierge just don’t help with luggage. WiFi needed reset every few hours the first day I was in and was a bit unstable the whole time.

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Location

Exceptionally convenient above Jordan MTR with nearby bus stops, and walking access to Temple Street, Tsim Sha Tsui, shops, and eateries. Direct airport bus options and indoor access via the attached mall are frequently noted.

Related guest reviews

8

Ada

9 Dec 2023

·

Stayed 2 nights

Location is excellent

8

Graeme

18 Nov 2024

·

Stayed 3 nights

Overall a very good hotel close to train stations and walking distance to the waterfront.

8

Stef

16 Dec 2024

·

Stayed 2 nights

Minutes from Jordan MTR. Varieties for food, shopping, souvenirs all within walking distance. 7m walk to temple street. Staff are friendly and helpful. We had our room changed to one suitable for elderly. However the drainage was choked just before we wanted to check out. Staff was responsive and help came almost immediately. Gym was really small with no area for a stretch out but happy to just use the treadmill. Restaurants on 2nd level as reception. But ample choice outside so we didn’t try the hotel’s.

10

Yutaka

5 May 2024

·

Stayed 2 nights

駅直結、バス停も目の前にあり、どこに出掛けるにも便利です。また、近隣には多くの飲食店があり、選択肢も豊富です。

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8

Cassandra Lai Man

26 Sept 2024

·

Stayed 1 night

Everything close by, super convenient location

8

Ji Won

14 Jul 2024

·

Stayed 3 nights

Excellent location as it is directly above Jordan MTR station.

10

Srisook

26 Sept 2024

·

Stayed 4 nights

Good location. Very close to MRT. Clean and quiet. Happy with the stay.

10

Wah Chau

25 Sept 2024

·

Stayed 6 nights

Extremely convenient to travel around, plenty of available options.

8

Yuen Fun

4 May 2024

·

Stayed 15 nights

在地鐵站的上蓋很方便 , 附近巴士也能去到很多地區 , 附近吃的也很多選擇 , 景點也很多

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10

Alphonsus

27 Feb 2024

·

Stayed 3 nights

Conveniently located at and connected to Jordan MTR station, makes manoeuvring around easy and convenient. Lots of well-rated eateries surrounding the Hotel.

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Dining

Most guests dine outside thanks to abundant nearby choices and a food court in the attached mall. Limited feedback on hotel dining; some find it pricey or with early bar closing, while a few enjoyed breakfast.

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10

carolina

13 May 2024

·

Stayed 1 night

I love the Prudential. It has great ac. Location is fantastic with shopping center below and metro station. It is not super fancy, however, it is clean and simple. Breakfast is not my preference… I prefer to walk a few blocks to the Sheraton and have breakfast there. Price wise, The Prudential is a great option. I recommend.

8

John Ching Ki

4 Jul 2024

·

Stayed 7 nights

lots of dining options in the area. Transportation to hotel is excellent.

6

HOK

25 Oct 2023

·

Stayed 9 nights

Don't like :- 1.The bar closed to early , should be around 11:00PM 2. The cost for the lunch and dinner meal & breakfast meal is far too expensive. That is why people goes out the hotel for breakfast and meal !.

8

Terence

1 Dec 2024

·

Stayed 3 nights

Good location. Very helpful staff. Rooftop pool was ingested so too cold to use and the in-house eating options were too expensive, but would use again.

10

magdy

14 Oct 2024

·

Stayed 4 nights

Nice clean hotel. Room is spacious. Location is very good, on Nathan st and 20 minutes walk from the Pier and all hysteric attractions. The hotel is less than a100 meter from underground train station. Breakfast is good.

8

Stef

16 Dec 2024

·

Stayed 2 nights

Minutes from Jordan MTR. Varieties for food, shopping, souvenirs all within walking distance. 7m walk to temple street. Staff are friendly and helpful. We had our room changed to one suitable for elderly. However the drainage was choked just before we wanted to check out. Staff was responsive and help came almost immediately. Gym was really small with no area for a stretch out but happy to just use the treadmill. Restaurants on 2nd level as reception. But ample choice outside so we didn’t try the hotel’s.

8

Hitoshi

12 Jan 2024

·

Stayed 3 nights

2024年1月5日から8日まで2人で1004号室に宿泊しました。佐敦駅すぐの場所にありネイザンロード沿いにあるため非常に便利です。佐敦駅はネイザンロードの真ん中辺りなので油麻地に行くのも尖沙咀に行くのもとても便利です。1駅なのでMTRを使わず徒歩でも10分ほどで行けます。ホテルはフロントが3階にあるのですが、1階入り口で荷物を預かってくれてチェックイン後部屋まで届けてくれます。部屋は大きなベッドとスーツケースを広げられるスペースもあり、デスクと椅子も備えています。２人用のソファーもあります。水回りも清潔でトイレの水、シャワーの水も勢いは充分です。お湯もしっかり出ます。チェックイン時にコーラ2本、スプライト、シュエップスの4本の缶ジュースとミネラルウォーターが2本置いてありました(無料)その後毎日ミネラルウォーターは2本ずつ提供されます。毎日清掃に来ていただける服務員さんがとても気さくで優しい人でした。私たちはタバコを吸いますがホテル内は禁煙です。ホテル出た向かいに路地がありそこでカンカンが置いてあり喫煙所になっているようです。チェックアウト後も1階でスーツケースを預かっていただけ、出発の際はタクシーも気軽に呼んでもらえます。非常におすすめのホテルです。今回食事はホテルでは一度もとらなかったのですがレストランもありますし、デパートと直結しているのでデパートの地下に降りればフードコートもあります。

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8

YASUHIRO

2 Jan 2024

·

Stayed 3 nights

・地下鉄の駅から直結でとても便利です。またバス停も目前にあります。空港からの電車が止まる九龍駅からはタクシーで7分程度。徒歩で20分程度かかります。・繁華街の真ん中にあり、レストランや様々なお店にアクセス可能です。近くにセブンイレブンもあります。・朝食・昼食・夕食,中華、西洋式、その他など、様々なレストランや屋台、お店が近辺にたくさんあり充実した食生活が送れます。またホテルの地下には食堂街がありますが、あまり遅くまでは営業はしていません。早めの利用がおすすめです。・気に入ったのは、ホテルの裏にあるや台風のお店です。とても安くて美味しかったです。朝食のお粥などもテイクアウトできました。またその近くの火鍋屋さん「二一八海鮮大鍋」は、とても美味しくてお店の人も親切でした。・三泊しましたが、コーラやジュースが初日にサービスで置いていました。水は1日２本ずつサービスでついていました。・口コミにあるエレベーターは問題なく、スムーズに利用できました。・ホテルのバーや朝食は、特に利用はしませんでした。外に買いに行く方が安くて、様々なものがあるように思います。一度ぐらい利用しても良かったかもしれません。・14時にホテルに着いたのですが、チェックインを早めてくれて入室できたので助かりました。・室内には、パジャマなどはありません。簡易のカミソリもありません。必要な方は持参する方が良いと思います。・清潔でとても良かったのですが、一点だけ残念だったのは、バスタブがあって良かったのですが、そのお風呂の排水がとても遅くて管理時間がかかりました。

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6

Angeline

6 Dec 2023

·

Stayed 7 nights

Chamber maid was friendly. Hotel needs renovation,mold around toilet silicone. Laundry service by using outside vendor and no diy washing machine. Lamp failed after 2night stay so have to off it. Food wise in the basement do have food court,so not a problem for meals. The only reason to go back is the location.

10

Teck Wei

23 Jan 2024

·

Stayed 4 nights

Excellent location. Jordan MTR is right below the hotel with escalator leading to hotel. Service stuffs are courteous and helpful. 10 mins walk to temple night market. Many cafe , food stalls , shopping shops and malls around there. Hope the room has more power plug points. Especially beside the night stand. More grab bars and rubber mat in the bath tub for safety. Would be good if can change to shower areas instead of bath tub for older folks.

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Month	Average price
January	US$158
February	US$157
March	US$133
April	US$119
May	US$100
June	US$91
July	US$111
August	US$138
September	US$96
October	US$137
November	US$166
December	US$151

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8	9 $83	10 $83	11 $109	12 $156
13 $88	14 $101	15 $123	16 $125	17 $139	18 $148	19 $154
20 $94	21 $89	22 $80	23 $81	24 $89	25 $145	26 $148
27 $101	28 $91	29 $81	30 $81

Su	Mo	Tu	We	Th	Fr	Sa
				1 $175	2 $219	3 $219
4 $204	5 $138	6 $105	7 $89	8 $91	9 $135	10 $147
11 $133	12 $138	13 $138	14 $138	15 $137	16 $157	17 $161
18 $127	19 $127	20 $127	21 $124	22 $127	23 $166	24 $173
25 $139	26 $138	27 $138	28 $139	29 $138	30 $173	31 $173

Prudential Hotel

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