Name: Prince Hotel, Marco Polo
Address: 23 Canton Road, Harbour City, Hong Kong SAR, Yau Tsim Mong, HK
Price range: US$105–US$286 per night
Rating: 8.88

What guests think

At Prince Hotel, Marco Polo, travellers praise the convenient Tsim Sha Tsui location connected to Harbour City, the spacious modern rooms, and friendly, attentive service across desk, concierge, and housekeeping, making city exploring, shopping, and transfers straightforward and comfortable.

Many guests value access to the Club Lounge for breakfast, afternoon cocktails, and a quiet place to relax. Drawbacks noted include some impractical room design and missing in-room features, occasional noise near lift areas, and mixed feedback on breakfast variety and temperature. A reliable base for shopping-focused trips and short city breaks.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

The Club Lounge is frequently praised for its breakfast, afternoon cocktails, and comfortable space to unwind.

Related guest reviews

8

Helder

12 Nov 2025

·

Stayed 2 nights

We appreciate the upgrade to a suite. However the design of this hotel is non-conventional. Side counter mounted controls for the centred faucet. No towel racks. In room dining app was not working and had to order by phone. The mall integrated hotel resulted in an inadequate entrance whereby luggage could be wheeled requiring a lift or carrying it on the stairway to the lobby. Nice looking hotel with many impractical design elements.

10

Richard

18 Nov 2025

·

Stayed 6 nights

The staff are very helpful and attentive! They made our stay very comfortable. Good clean and comfortable room, nice bathroom. We had the continental club lounge which was lovely to relax in, with a good choice of drinks, and nothing was too much trouble for the staff. Very good location for shopping, and fairly close to the ferry. It feels clean, elevated contemporary. We were sad to leave! Please be aware the location shown by Expedia is incorrect. The hotel is at the northern end of the Harbourside mall and a good 10 minutes walk to the Star ferry.

10

Chui Yi Charies

17 Oct 2025

·

Stayed 3 nights

Convenient location near major shopping malls. Would definitely recommend splurging for the nicer rooms with continental lounge access. We enjoyed the daily breakfast included with the package, and the room was very spacious and well-maintained. The staff were professional, efficient, and attentive. Would stay here again when we visit next time!

8

Cheryl

21 Jan 2026

·

Stayed 4 nights

Rooms on top level are spacious. You have access to their Club Lounge which has breakfast, afternoon cocktails, and tea and coffee till 11pm. Service is attentive. My room did not have a USB port but other rooms did. Loved the access to shopping centre and eateries.

8

Felix

15 Jun 2025

·

Stayed 3 nights

Connected to shopping mall. Decent sized rooms and has a pretty good gym

4

shigeki

9 Oct 2023

·

Stayed 2 nights

Club lounge was very good. But it open in afternoon. I could not eat breakfast in club lounge. So, we have to go 3rd floor restaurant. Restaurant service was not good. Too many staff. Almost staff were young, I did not feel hospitality. I do not want to stay this hotel. I recommend Marco Polo Hongkong or Gateway.

8

Chunli

6 May 2025

·

Stayed 2 nights

购物方便，房间比较大，但是很遗憾房间保险柜是坏的

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8

david anthony

20 Nov 2023

·

Stayed 5 nights

Room good, check in and out good, location good Let down vadly by floor 3 Bar service which was terrible with a very arrogant male bartender doing everyone a favour by serving them

10

YASUKO

13 Oct 2025

·

Stayed 3 nights

お部屋は　広くてとても綺麗でした。スタッフの方も丁寧に対応して頂きました。お部屋のお掃除もとても綺麗にして頂きました。エレベーターも6機あり待たずに乗る事も出来良かったです。

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8

d

11 Sept 2025

·

Stayed 2 nights

Got to the hotel really early, ten am , and the receptionist suggested we pay a supplement to access a room, which we did. Well worth the extra, we got a suite and got in immediately. We had club privileges with the upgrade. So had breakfast, afternoon tea and cocktails all thrown in. Loved it. Staff were amazing. Hotel is central to Kowloon , near the ferry terminal. Shopping in Hong Kong is very good now. Loads of food options, you can pay anything from ten pounds to a hundred. Transportation from the airport great very cheap on the bus A 21 or 30 pounds for a taxi. Hotel was really good.

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Cleanliness

Reviews commonly highlight very clean rooms; a few note isolated issues like dusty carpets or bathroom odor, and occasional lukewarm water.

Related guest reviews

10

Eddie

26 May 2025

·

Stayed 7 nights

Great location. Very clean.

8

William

22 Aug 2024

·

Stayed 1 night

Very close to public transport, shopping and local restaurants. Room was a bit dusty and bathroom smelled a little

10

KYOKA

8 Feb 2025

·

Stayed 2 nights

とても清潔で、部屋も広かった。荷物預かりの従業員がとても親切にしてくださった。（道の案内など）ここに泊まってよかったです。

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10

KAZUMI

22 Nov 2025

·

Stayed 3 nights

清潔な客室、スタッフの対応も素晴らしく何処へ行くにもアクセスが良かった

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10

Oleg

22 Mar 2025

·

Stayed 1 night

Good and clean place to stay in HK.

10

Robert

20 Mar 2025

·

Stayed 2 nights

Excellent hotel attached to a high end shopping mall. Easy to walk to many bars restaurants and to the ferry. Very clean and well kept.

8

lijia

28 Sept 2025

·

Stayed 3 nights

The carpet in the room is not clean, everything else is clean and satisfactory

10

Masahiro

25 Sept 2025

·

Stayed 2 nights

総じて良いホテルでした。周りに食事できる所がたくさんあり、交通の多いところですが防音がしっかりしていて静かです。たまにシャワーからぬるいお湯しか出ないことがありました。ぶっきらぼうなスタッフさんがたまにいるのは残念。

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10

Kaitlyn

3 Dec 2025

·

Stayed 2 nights

Clean modern room. Good service. Staff immediately help with our luggage when we reach stairs at entrance. They will check if you need help when you seem lost.

10

Aurelia

23 Jan 2026

·

Stayed 5 nights

Clean, spacious and modern hotel. I'm very pleased to have picked this hotel. Location is perfect and staff are very attentive. We also arrange our airport transport with them and I'm glad we did. The driver was very helpful. I can recommend staying at Prince Hotel.

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AI-generated summary based on recent guest reviews

Rooms

Rooms are often described as spacious, modern, and comfortable, with well-appointed bathrooms and some nice views. Downsides include occasional noise near lift lobbies and impractical or missing features (e.g., coffee machine, towel hooks, USB ports, wardrobes, or supportive pillows/beds).

Related guest reviews

8

Helder

12 Nov 2025

·

Stayed 2 nights

We appreciate the upgrade to a suite. However the design of this hotel is non-conventional. Side counter mounted controls for the centred faucet. No towel racks. In room dining app was not working and had to order by phone. The mall integrated hotel resulted in an inadequate entrance whereby luggage could be wheeled requiring a lift or carrying it on the stairway to the lobby. Nice looking hotel with many impractical design elements.

10

Agnes

18 Dec 2025

·

Stayed 2 nights

Linked to Harbour City, this hotel provides great convenience. Most importantly, we were most impressed by the spacious and comfortable room with its clever use of space and the friendly service of the staff!

10

stephen

16 May 2025

·

Stayed 1 night

Great location. Good room with a view. Will stay again.

8

Cheryl

21 Jan 2026

·

Stayed 4 nights

Rooms on top level are spacious. You have access to their Club Lounge which has breakfast, afternoon cocktails, and tea and coffee till 11pm. Service is attentive. My room did not have a USB port but other rooms did. Loved the access to shopping centre and eateries.

8

Celestine

10 Feb 2026

·

Stayed 4 nights

Location was excellent. Just below a popular harbour shopping centre with many luxury brands. Many eateries were walkable and MTR station is about 5 mins walk. Friendly and helpful staff. Big room but sound proofing not too excellent as can hear people talking and walking especially morning. My room was in front of lift lobby. I requested to switch to a corner room after few days of disturbance. Hotel is nice to give a small cake to celebrate my hubby’s birthday.

10

Timothy

23 Oct 2025

·

Stayed 1 night

Very nice hotel, rooms quite large and well appointed.

8

Belinda

11 Apr 2025

·

Stayed 6 nights

The staff are friendly and helpful. The room is spacious with big bathroom. However there is no coffee machine nor wardrobe, only a space for hanging clothes. Location is good and have direct access to Harbor City.

4

Dorothy

10 Dec 2023

·

Stayed 5 nights

Imagine staying at a hotel where both bed and pillow are old and uncomfortable. The bed sunk in the middle. Ask housekeeping who said is bcos guests sit in the middle of the bed thats why the bed sag in centre.

8

Kunpoj

15 Mar 2024

·

Stayed 3 nights

Their pillow too soft. It’s make my neck pain.

10

Aurelia

23 Jan 2026

·

Stayed 5 nights

Clean, spacious and modern hotel. I'm very pleased to have picked this hotel. Location is perfect and staff are very attentive. We also arrange our airport transport with them and I'm glad we did. The driver was very helpful. I can recommend staying at Prince Hotel.

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Service

Service is widely described as friendly, professional, and attentive across departments, with helpful concierge support, smooth check-in, and proactive problem resolution.

Related guest reviews

10

Richard

18 Nov 2025

·

Stayed 6 nights

The staff are very helpful and attentive! They made our stay very comfortable. Good clean and comfortable room, nice bathroom. We had the continental club lounge which was lovely to relax in, with a good choice of drinks, and nothing was too much trouble for the staff. Very good location for shopping, and fairly close to the ferry. It feels clean, elevated contemporary. We were sad to leave! Please be aware the location shown by Expedia is incorrect. The hotel is at the northern end of the Harbourside mall and a good 10 minutes walk to the Star ferry.

10

Zizheng

13 Aug 2025

·

Stayed 2 nights

Concierge team was amazing. They are very helpful and resourceful. Special thanks to Kooby and Joe tam . We had a nice stay.

10

Lim

15 Nov 2025

·

Stayed 4 nights

Very good service

10

ANITA

11 Jun 2025

·

Stayed 4 nights

The Hotel is located at an area which is convenient for everything. The front desk staff are very friendly and Kooby who is the Assistant Chief Concierge is very professional and helpful with our check out process. I had a great experience staying at this hotel for over 12 days

10

Alfonso

11 Oct 2025

·

Stayed 2 nights

The staff at Prince Hotel is top rate and professional. One can only get this kind of service from 5 star hotels. No other standard is more important than skilled, competent and experienced staff.

10

Jonathan

22 Mar 2024

·

Stayed 1 night

Early check-in at noon. Even upgraded to a suite!

10

Jacqueline

27 Aug 2024

·

Stayed 7 nights

I enjoyed my stay because of the location, comfort and excellent service. The room offers lots of storage spaces. The bathroom was spacious. The housekeeping team, receptionists, in-room dining team, and bellboys were very professional, polite, and friendly. The services that they delivered were efficient and exceptional! This hotel is conveniently located in Tsim Sha Tsiu and it connected to Harbour City (one of the best malls) and close to shopping, restaurants, groceries, and public transportation. The team was able to solve the issue in a timely manner. One night, I smelled smoke, so I called the Guest Service. They sent someone to do investigation immediately and found out the guest next to my room was smoking cigarettes with his door opened. They gave this guest a warning, as this was a non-smoking property. The customer service rep gave me a follow-up call and kept me updated with the situation, apologized for this happening, and thanked me for reporting. I was very grateful for how efficient and professional the team handled this. I highly recommend this hotel, and would definitely stay there next time when I visit Hong Kong!

10

Kaitlyn

3 Dec 2025

·

Stayed 2 nights

Clean modern room. Good service. Staff immediately help with our luggage when we reach stairs at entrance. They will check if you need help when you seem lost.

10

MEI LING

22 Mar 2024

·

Stayed 1 night

Very nice and helpful staffs especially the front desk! I’m sure to stay here again!

10

Aurelia

23 Jan 2026

·

Stayed 5 nights

Clean, spacious and modern hotel. I'm very pleased to have picked this hotel. Location is perfect and staff are very attentive. We also arrange our airport transport with them and I'm glad we did. The driver was very helpful. I can recommend staying at Prince Hotel.

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Location

Consistently praised for a convenient Tsim Sha Tsui setting connected to Harbour City, within a short walk of MTR and Star Ferry, and surrounded by shopping and dining.

Related guest reviews

10

Maria

12 Nov 2025

·

Stayed 3 nights

Great service, hotel is modern, clean and friendly staff, excellent location adjacent to harbour city mall with all the high end shops but still walking distance to Nathan road and hub. Will definitely stay there again next time we go back to HK.

10

Agnes

18 Dec 2025

·

Stayed 2 nights

Linked to Harbour City, this hotel provides great convenience. Most importantly, we were most impressed by the spacious and comfortable room with its clever use of space and the friendly service of the staff!

8

Celestine

10 Feb 2026

·

Stayed 4 nights

Location was excellent. Just below a popular harbour shopping centre with many luxury brands. Many eateries were walkable and MTR station is about 5 mins walk. Friendly and helpful staff. Big room but sound proofing not too excellent as can hear people talking and walking especially morning. My room was in front of lift lobby. I requested to switch to a corner room after few days of disturbance. Hotel is nice to give a small cake to celebrate my hubby’s birthday.

10

Robert

20 Mar 2025

·

Stayed 2 nights

Excellent hotel attached to a high end shopping mall. Easy to walk to many bars restaurants and to the ferry. Very clean and well kept.

10

Jared Michael

28 Jul 2024

·

Stayed 3 nights

Convenient location

10

CHUN

18 Apr 2025

·

Stayed 3 nights

Great location. Good shopping and dining.

10

ALLEN

16 Apr 2025

·

Stayed 4 nights

Great hotel. Spacious room. The bed was very comfortable. The hotel staff were very friendly and helpful and always went the extra mile to get the information I was asking about; if they didn't know they would ask a colleague and I really appreciated this. Great location - 5 minute walk to the Star ferry terminal to go to Hong Kong Island. Easy to get Uber from HK airport to the hotel.

10

Aurelia

23 Jan 2026

·

Stayed 5 nights

Clean, spacious and modern hotel. I'm very pleased to have picked this hotel. Location is perfect and staff are very attentive. We also arrange our airport transport with them and I'm glad we did. The driver was very helpful. I can recommend staying at Prince Hotel.

10

OSCAR

19 Feb 2025

·

Stayed 1 night

Good value for money. Very convenient to Kowloon Station and Airport Express

10

Michael

6 Apr 2024

·

Stayed 4 nights

Location

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Dining

Many enjoyed breakfasts, the Savvy restaurant buffet, and club lounge offerings, but others mention limited selection or not-hot items and occasional service issues.

Related guest reviews

8

Helder

12 Nov 2025

·

Stayed 2 nights

We appreciate the upgrade to a suite. However the design of this hotel is non-conventional. Side counter mounted controls for the centred faucet. No towel racks. In room dining app was not working and had to order by phone. The mall integrated hotel resulted in an inadequate entrance whereby luggage could be wheeled requiring a lift or carrying it on the stairway to the lobby. Nice looking hotel with many impractical design elements.

10

Chui Yi Charies

17 Oct 2025

·

Stayed 3 nights

Convenient location near major shopping malls. Would definitely recommend splurging for the nicer rooms with continental lounge access. We enjoyed the daily breakfast included with the package, and the room was very spacious and well-maintained. The staff were professional, efficient, and attentive. Would stay here again when we visit next time!

10

Jacqueline

23 Apr 2025

·

Stayed 5 nights

This was my 2nd time staying at Prince Hotel, and like last time, I was very happy with the overall service! Mr. Kevin Lam assisted me with the check-in process as well as the dinner reservation. He was pleasant, friendly and helpful! Once I reached my hotel room, he even made a courtesy call and asked if I was satisfied with my room! I loved the ocean view, the cleanliness, and the spacious bathroom! There were lots of storage space in the room. I liked the open closet! One of the best things about Prince Hotel is the generous counter space in the bathroom. Also, the toiletries (shampoo, conditioner, and body wash), slippers, soap, and toothbrush were high quality. Savvy, the hotel restaurant, offered a fantastic buffet experience! ALL the staff, including the receptionist, manager, waiters/waitresses, and chefs, were very nice and cheerful! Their service was exceptional! One of the waiters even recognized me (he delivered orders to my hotel room in August last year)! The food selection and quality were exceptional! I enjoyed everything! I had the most wonderful time! Thank you for such an unforgettable memory! I ordered room service twice afterwards, and Savvy never disappointed me! The delivery was quick, the waiter was courteous, and the food was tasty! The check-out process was also a breeze! The bell boy was also very helpful and professional! Thank you for everything!

10

Kyounghee

6 Nov 2023

·

Stayed 2 nights

The location is super convenient. Near the ferry pier and mtr station. It is a part of the Harbor city shopping mall and there are so many luxury shops. The breakfast buffet was a nice blanding of asian and western foods and service was excellent. Special thanks to Fran and Isabella!!!

6

Paul

11 Nov 2025

·

Stayed 2 nights

Breakfast buffet not much food selection, the table is not clean properly after people finished eating and food not warm enough.

4

shigeki

9 Oct 2023

·

Stayed 2 nights

Club lounge was very good. But it open in afternoon. I could not eat breakfast in club lounge. So, we have to go 3rd floor restaurant. Restaurant service was not good. Too many staff. Almost staff were young, I did not feel hospitality. I do not want to stay this hotel. I recommend Marco Polo Hongkong or Gateway.

8

david anthony

20 Nov 2023

·

Stayed 5 nights

Room good, check in and out good, location good Let down vadly by floor 3 Bar service which was terrible with a very arrogant male bartender doing everyone a favour by serving them

10

Jeannie

16 Nov 2023

·

Stayed 4 nights

Buffet breakfast adequate with many juices, hot drinks, fruits, salads and congee. The concierge service was excellent too. China ferry a 3-minute walk from the hotel, across a big Apple Store and many cosmetic and luxury brands.

8

d

11 Sept 2025

·

Stayed 2 nights

Got to the hotel really early, ten am , and the receptionist suggested we pay a supplement to access a room, which we did. Well worth the extra, we got a suite and got in immediately. We had club privileges with the upgrade. So had breakfast, afternoon tea and cocktails all thrown in. Loved it. Staff were amazing. Hotel is central to Kowloon , near the ferry terminal. Shopping in Hong Kong is very good now. Loads of food options, you can pay anything from ten pounds to a hundred. Transportation from the airport great very cheap on the bus A 21 or 30 pounds for a taxi. Hotel was really good.

10

Peter

21 Apr 2024

·

Stayed 1 night

Great location. Breakfast was excellent and your staff is very friendly and helpful. Well done

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AI-generated summary based on recent guest reviews

Month	Average price
January	US$210
February	US$228
March	US$209
April	US$195
May	US$173
June	US$172
July	US$206
August	US$227
September	US$157
October	US$215
November	US$251
December	US$272

Su	Mo	Tu	We	Th	Fr	Sa
		1	2	3	4	5
6	7	8 $167	9 $105	10 $141	11 $175	12 $180
13 $154	14 $166	15 $181	16 $236	17 $205	18 $187	19 $224
20 $180	21 $156	22 $124	23 $156	24 $161	25 $191	26 $191
27 $144	28 $133	29 $133	30 $133

Su	Mo	Tu	We	Th	Fr	Sa
				1 $270	2 $286	3 $286
4 $286	5 $117	6 $202	7 $155	8 $155	9 $180	10 $180
11 $180	12 $180	13 $214	14 $185	15 $205	16 $226	17 $211
18 $207	19 $212	20 $216	21 $219	22 $223	23 $201	24 $250
25 $215	26 $212	27 $221	28 $229	29 $180	30 $180	31 $180

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Monthly average prices

About this property

Location

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What guests think

Property policies

Check-in instructions

Security deposit

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