Name: Surmeli Istanbul Hotel
Address: Prof. Dr. Bulent Tarcan Sokak No:3 Gayrettepe, Gayrettepe, Istanbul, Istanbul (and vicinity), Türkiye, Istanbul, Istanbul, Türkiye
Rating: 7.37

Guest reviews

7.4

Good

Based on 676 verified reviews

Who stays here?

Business

41%

Couple

19%

Family

22%

Group

11%

Solo

4%

What guests think

AI-generated summary based on recent guest reviews

Reviews of Surmeli Istanbul Hotel depict an aging, dated property with inconsistent cleanliness and maintenance, mixed experiences across closed or limited facilities, and service that is often friendly, while many guests feel the advertised five-star standard is not met.

Facilities

Cleanliness

Rooms

Service

Location

Dining

Was this helpful?

10

ercihan

3 weeks ago

·

Stayed 1 night

Everything was good I was very happy when I was stayed

2

Omar Bin

2 Sept 2025

·

Stayed 1 night

Old and dirty One star only

8

Yusuf

25 Nov 2024

·

Stayed 3 nights

After the improvements are finished, the hotel will go back to its glory days. Enjoy a comfortable place at fairly reasonable prices.

4

Mohamed a

16 Nov 2024

·

Stayed 4 nights

This ok

6

Susan

28 Sept 2024

·

Stayed 4 nights

The hotel was pleasant enough but quite dated. The decor is beige and again dated springs to mind, room facilities are basic there are no usb ports, no plug for the bath, no iron and ironing board in the room, it lacks finishing touches. The spa was closed but this was not made clear prior to booking. On the positive side staff servicing the room were very pleasant and considerate and the room cleanliness was of a high standard.

Prof. Dr. Bulent Tarcan Sokak No:3 Gayrettepe, Gayrettepe, Istanbul, Istanbul (and vicinity), Türkiye

Location

With a stay at Surmeli Istanbul Hotel, you'll be centrally located in Istanbul, a 5-minute drive from Bosphorus and 7 minutes from Taksim Square. This luxury hotel is 4.1 mi (6.6 km) from Galata Tower and 5.6 mi (9 km) from Grand Bazaar.

Mecidiyekoy Square(0.6 Miles)

Istanbul Cevahir Shopping and Entertainment Centre(0.7 Miles)

Trump Towers Istanbul(0.8 Miles)

Yildiz(0.9 Miles)

Zorlu Center(1 Miles)

Zorlu Performing Arts Center(1 Miles)

More location info

Property policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 12:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, on-site parking is available, including valet parking for a fee of EUR 10 per day.

Local cuisine breakfasts are available daily from 7 AM to 10 AM for a fee of approximately EUR 18 for adults and children.

Check-in is from 2:00 PM, and check-out is until 12:00 PM. Early or late check-in/check-out may be available upon request and may incur additional charges.

Yes, a roundtrip airport shuttle is provided for a surcharge of EUR 70 per vehicle (one way) and is available 24 hours.

The property features step-free entrances and wheelchair-accessible facilities, including public areas and rooms. Additional details on specific accessibility features may be available upon request.

The hotel is centrally located in Istanbul, a 5-minute drive from the Bosphorus and 7 minutes from Taksim Square. Nearby attractions include Mecidiyekoy Square (1.0 km), Istanbul Cevahir Shopping and Entertainment Centre (1.1 km), and Galata Tower (4.1 mi).

Yes, there is an outdoor swimming pool available, which is seasonal. Details on operational hours may be provided at check-in.

Children 6 years old or younger stay free when occupying the parent or guardian's room, using existing bedding.

Surmeli Istanbul Hotel

Amenities

Property description

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Guest reviews