Shangri-La Jakarta

Name: Shangri-La Jakarta
Address: Kota BNI, Jalan Jendral Sudirman Kav.1, Jakarta, Indonesia, Jakarta, Indonesia
Rating: 9.08

"Amazing bar"

"Loved the breakfast"

"The internet was reasonably priced"

"Loved the pool"

"Excellent in-house restaurant"

"Staff provided great service"

Amenities

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Property description

Relax at the full-service spa, where you can enjoy massages, body treatments, and facials. You're sure to appreciate the recreational amenities, including a complimentary water park, outdoor tennis courts, and a health club. Additional amen...

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Guest reviews

9.1

Superb

Based on 2,320 verified reviews

Who stays here?

Business

65%

Couple

Family

15%

Group

Solo

What guests think

AI-generated summary based on recent guest reviews

Across many reviews, Shangri-La Jakarta stands out for exceptionally friendly, professional service and a wide range of facilities, making it popular with both business and leisure guests, including families who appreciate the pool, spa, and recreation options.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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CHINMING

Mar 23, 2026

Stayed 1 night

Nice hotel with best service.

Frank

Mar 20, 2026

Stayed 1 night

Great place

Pascal

Feb 14, 2026

Stayed 3 nights

staff is great

Suwasistiti

Jan 31, 2026

Stayed 6 nights

An hotel where service is quite remarkable from all staff and in every outlets of te hotel. The room furniture and decors while in top shape, could use a more modern look for my taste.

Robert

Jan 19, 2026

Stayed 2 nights

Always outstanding, facilities, attention to detail. Staff in the Horizon lounge are amazing

Kota BNI, Jalan Jendral Sudirman Kav.1, Jakarta, Indonesia

Location

With a stay at Shangri-La Jakarta, you'll be centrally located in Jakarta, within a 5-minute drive of Bundaran HI and Grand Indonesia. This family-friendly hotel is 2.3 mi (3.6 km) from Thamrin City Shopping Mall and 3.8 mi (6.1 km) from Gelora Bung Karno Stadium.

Golden Triangle(0.3 miles)

Thamrin City Shopping Mall(0.9 miles)

Grand Indonesia(1 miles)

Bundaran HI(1.1 miles)

Jakarta World Trade Center(1.2 miles)

Tanah Abang Market(1.3 miles)

More location info

Property Policies

Check-in instructions

Everything you need to know for a smooth check-in.

Check-in

Check-out

From 14:00 to 00:00

Before 12:00

Good to know

Additional policies and info about this property.

Optional extras

Additional paid services you can request.

FAQs

Yes, free self-parking is available on-site. Valet parking is also offered for a fee of USD 6.75 per stay.

Buffet breakfasts are available daily from 6:00 AM to 10:00 AM for a fee, approximately USD 24 to 26 for adults and USD 12 to 13 for children.

No pets and no service animals are allowed at this property.

Check-in is at 2:00 PM and check-out is at 12:00 PM. Early or late check-in/check-out may be available upon request and is subject to availability.

Yes, airport shuttle services are available. Details regarding pricing and how to arrange the transfer can be obtained by contacting the property directly.

The property features step-free entrances and wheelchair-accessible facilities in public areas and rooms. Additional accessibility features may be available upon request.

The hotel is centrally located in Jakarta, within a 5-minute drive of Bundaran HI and Grand Indonesia. It is 2.3 mi (3.6 km) from Thamrin City Shopping Mall and 3.8 mi (6.1 km) from Gelora Bung Karno Stadium.

Yes, the hotel features an outdoor swimming pool, which is available seasonally. There is also a child pool for younger guests.

Up to 2 children aged 6 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

The property offers rollaway beds for a fee of USD 26.00 per night, subject to availability. Advance request or confirmation is required.

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