Is parking available at the property?

Self parking is available onsite for a fee of EUR 22 per night. Parking is limited and height restrictions apply. Reservations are not required.

What type of breakfast is offered and what are the serving hours?

A buffet breakfast is served on weekdays and weekends from 7:00 AM to 11:00 AM for a fee of approximately EUR 29.50 per person.

Does the property allow pets?

Pets are allowed at the property for a fee of EUR 29 per pet, per night. Service animals are exempt from fees.

What are the standard check-in and check-out times?

Check-in is from 3:00 PM until 11:59 PM, and check-out is at 12:00 PM. Late check-out is available for a fee of EUR 50, subject to availability.

What accessibility features are available for guests with disabilities?

The property offers limited wheelchair accessibility, including step-free entrances and accessible public areas. However, specific details on room accessibility are not provided.

Where is the property located in relation to key landmarks?

The hotel is located in the heart of Maastricht, within a 15-minute walk of Vrijthof and Centre Ceramique. It is approximately 0.3 mi (0.5 km) from Yogaplace Maastricht and 0.5 mi (0.8 km) from Fair Play Casino Maastricht.

What are the policies for guests staying with children?

Children 6 years old and younger can stay free when occupying the parent or guardian's room, using existing bedding.

What are the policies regarding extra beds and cribs?

Rollaway beds are available for a fee of EUR 35 per night, and advance request or confirmation is required. Specific information about cribs is not provided.

Crowne Plaza Maastricht

Average nightly price at Crowne Plaza Maastricht by IHG by month, last 12 months (USD)
Month	Average price
January	$132
February	$144
March	$199
April	$191
May	$234
June	$253
July	$245
August	$165
September	$208
October	$205
November	$203
December	$228

What guests think

At Crowne Plaza Maastricht by IHG, guests frequently commend friendly staff and overall convenience, while feedback on rooms, cleanliness, and dining is mixed, noting dated areas, service inconsistencies, and variable value for the price.

Many reviews highlight easy walking access to sights and the train station, plus pleasant river views. Rooms vary from spacious and comfortable to dated, with recurring issues like warm temperatures or ineffective air conditioning, some noise between rooms, and weak shower pressure; river-view rooms are frequently recommended. Cleanliness and maintenance feel inconsistent across stays, while dining ranges from excellent breakfasts to overpriced or slow restaurant service. Expect a well-located stay with uneven quality across details.

Facilities

Cleanliness

Rooms

Service

Location

Dining

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AI-generated summary based on recent guest reviews

Facilities

Parking is available on-site or next door, but several guests report high fees, confusing access, garage outages, or a lack of elevator access from the car park.

Related guest reviews

8

Stephan

Apr 24, 2025

·

Stayed 2 nights

Gut:Freundliches Personal,sehr gute Lage,Zimmer mit Blick auf die Maas sehr empfehlenswert und sauber Weniger gut: Frühstück reichhaltig,aber zu teuer,kein Fahrstuhl in die Tiefgarage,nur steile Treppe,Matratzen zu weich

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8

Hendricus

Jul 19, 2023

·

Stayed 1 night

Gewoon goed. Perfecte ligging. De parkeergarage van plein 1992 is dezelfde als van het hotel. Makkelijk online vooraf te boeken.

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8

Oda

Aug 26, 2024

·

Stayed 1 night

Goed hotel in centrum van Maastricht. Goede parkeergelegenheid.

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6

Thomas

Apr 14, 2024

·

Stayed 1 night

First the good: location is great - right on the edge of the river. Excellent buffet breakfast which was the only meal we ate in hotel. Staff were very pleasant. The bad? We booked the junior suite for our family of 4 and thought the listed queen size beds were actually full size beds. Great for intimacy but maybe not if youre sharing the room with your teenage kids. Parking wasn’t that easy either - the main garage entrance was broken and we had a bit of an adventure trying to find the other entrance weaving through some very narrow alleys before finally figuring out the right way to go. Overall good central location but we’ll see what other options available next time were in town

2

Darren

Oct 13, 2024

·

Stayed 1 night

Arrived after full day travel to be told Hôtel car park is out of service and given map of nearest car park 10 minute drive away. Could of received information in advance

10

Sally

Jul 4, 2025

·

Stayed 1 night

Everything was lovely, staff very friendly and helpful, excellent parking facilities and a great hair dresser on the premises who I would highly recommend

8

Andrea

Aug 10, 2025

·

Stayed 2 nights

Die Lage ist phantastisch, Parkhaus mit dabei, was sehr hilfreich ist. Die Zimmer mit Balkon sind sehr schön und wir haben gut geschlafen. Der Check-In war etwas schleppend und die Zimmerreinigung musste extra angefordert werden…ansonsten würden wir das Hotel jederzeit wieder wählen! Gleich nebenan gibt es die COFFEELOVERS, wo wir jeden Tag ein traumhaftes Frühstück zu uns genommen haben, was sehr zu empfehlen ist!

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6

JOS

Sep 13, 2024

·

Stayed 1 night

Very high price. parking was a disaster. Instructions on how to get to their parking agar were wrong and led us into dangerous traffic situations. Glasses in room were dirty. Bed cover (comforter) was too short.

6

Gerrit

Nov 30, 2025

·

Stayed 2 nights

Parkeren 75euro wel beetje veel 2 nachten in de qpark!

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8

Bert

Dec 18, 2023

·

Stayed 1 night

Mochten niet met kleine hond in het restaurant. Hadden problemen om in en uit de parkeergarage te komen.

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Cleanliness

Feedback ranges from very clean rooms to noticeable lapses such as dust, dirty curtains/carpets, mold, or musty odors, with worn fixtures noted in places; standards are inconsistent across rooms.

Related guest reviews

10

Martin

Dec 15, 2025

·

Stayed 2 nights

Everything was perfect. Clean room, staff very nice and helpful 10/10.

6

Heriberto

Jul 24, 2024

·

Stayed 3 nights

Great area, cleaning can improve

4

Ernst

Nov 26, 2024

·

Stayed 1 night

Mold in the bathroom, stains on the curtains, worn out furniture. Not what you expect from a ‘premium’ room for over 300EUR a night. (!) This is totally unacceptable and a shame for the hotel business. Apart from the lobby and restaurant this hotel is outdated and worn out. Website pictures do not represent the rooms. Front-Office apologised and confirmed the issue but says it’s up to central Crown Plaza Management who must deal with refurbishments. Got one breakfast for free as compensation. Positive: staff friendliness and hospitality: they ‘save’ this hotel. Location is good as well as breakfast.

10

Paul

Feb 17, 2026

·

Stayed 3 nights

Very clean room with good facilities. Free upgrade as was my wife’s Birthday and they also brought cake. Really friendly staff too - couldn’t recommend this more. 10/10

2

Berend

May 19, 2023

·

Stayed 2 nights

De algemene toestand van het hotel is niet best. Vloerbedekking oud en vies. De kamer stinkt muf en is niet schoon. Personeel afstandelijk. Je voelt je er geen gewaardeerde gast. Alles bij elkaar, geen aanrader.

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10

Margje

Jul 13, 2024

·

Stayed 2 nights

Super schoon, zeer netjes!!

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4

Susan

Dec 27, 2024

·

Stayed 2 nights

Our 2 night stay at the hotel was very expensive especially as it didn't include breakfast. The room had not been cleaned properly as there was dust on the lamp shades, on the door 'swing' hinge (top of door), and the bathroom floor had not been cleaned properly as there were hairs on it. I appreciate everybody has their own preference when it comes to mattresses but the mattress on the king size bed was extremely soft as was the mattress topper. The cups for tea/coffee were very small and were not washed when the room was cleaned.

4

Nico

Feb 25, 2024

·

Stayed 2 nights

Niet schoon , Had kamer voor 3 geboekt , maar was maar weinig voor 3 personen Na veel vragen was het toch nog gekomen Duur parkeren onder het hotel en zeer slecht voor gehandicapte in de garage .

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6

Tore

Jul 19, 2024

·

Stayed 3 nights

Hotellet har en utmerket beliggenhet ved elven som flyter gjennom Maastricht men trenger sårt en alvorlig oppgradering. Vi bodde i en to-etasjes suite mot elven. I utgangspunktet en helt ok suite av ikke alt for høy standard men den bar preg av slitasje over alt og i dusjen grodde det svart sopp i fugene, ikke spesielt delikat. Frokosten var veldig bra men problemet er at man ikke har plass til alle når hotellet er fullt! Å sitte å spise frokost ved et altfor lavt bord i baren, er ikke noe å trakte etter. Personalet var stort sett veldig hyggelige, bortsett fra en snørrhoven ung dame i baren som ble høylytt fornærmet fordi vi ville ha en kopp varm sjokolade etter å ha kommert frossen til hotellet etter en utendørskonsert i byen. Hun burde virkelig finne seg noe annet å gjøre! Noe helt annet var det med den blide, skjønne og serviceinnstilte unge damen som hadde ansvaret for frokosten i baren da vi var der! Har dessverre glemt navnet hennes, men hun var i praksis og skulle tilbake på skolebenken for å fullføre utdannelsen innen hotelladministrasjon. Slike som henne forstår hva det vil si å arbeide i et serviceyrke!

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10

Yunus Emre

Nov 9, 2025

·

Stayed 2 nights

Sauberes Zimmer, Schöner Ausblick, Frühstück sehr gut, Personal immer erreichbar und gründlich

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Rooms

Some rooms are spacious and comfortable with attractive river views, but many feel dated. Recurring issues include ineffective air conditioning or warm rooms, noise transfer, low shower pressure, and minibars or fridges that do not cool.

Related guest reviews

8

Nigel

Apr 1, 2025

·

Stayed 4 nights

Always wanted to stay here. Only disappointment was that I could hear everything in the room next to mine through an adjoining door. But a nice spacious room, beautiful breakfast room overlooking the river with a good spread of food. Well positioned of course for the train station, shopping or a short bus ride to the MECC

8

Rianne

Jun 1, 2025

·

Stayed 1 night

Airco deed het niet.

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8

tine

Jan 8, 2023

·

Stayed 19,363 nights

Personeel was super vriendelijk en behulpzaam, gordijnen zaten gaten in in kamer 145. En we hadden niet verwacht dat queensize 140 is in dit hotel

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6

Thomas

Apr 14, 2024

·

Stayed 1 night

First the good: location is great - right on the edge of the river. Excellent buffet breakfast which was the only meal we ate in hotel. Staff were very pleasant. The bad? We booked the junior suite for our family of 4 and thought the listed queen size beds were actually full size beds. Great for intimacy but maybe not if youre sharing the room with your teenage kids. Parking wasn’t that easy either - the main garage entrance was broken and we had a bit of an adventure trying to find the other entrance weaving through some very narrow alleys before finally figuring out the right way to go. Overall good central location but we’ll see what other options available next time were in town

8

Sung

May 1, 2025

·

Stayed 4 nights

This property needs better trained staff. Because the wifi signal in my room was weak causing a slow internet access, I went to the front desk to see if other room with a stronger signal was available, but one of the staff basically told me to suck it up. He said you might be used to a fast internet, but I had to put up with the slow access. I could not believe my ears. I thought hotels like Crowne Plaza have highly professional staffs?

4

Nancy Sydney

Sep 25, 2025

·

Stayed 3 nights

The building and rooms were like they were from the 90's. The shower head was so close to the wall that you had to stand about 6 inches from the wall to get under the water. It was not a bad hotel...it was just nothing special at all. The best thing was the location.

8

Oliver

Mar 14, 2022

·

Stayed 4 nights

Die Lage des Hotels ist Klasse. Mitten drin, alles zu Fuß erreichbar. Das Frühstück ist reichhaltig und schmackhaft. Das Bett ist sehr bequem und das Zimmer sehr sauber und gepflegt. Leider lag mein "Executive" ebenerdig, manche würden sagen im Keller mit Blick auf die Fußgängerzone. Dieselben können ihnen natürlich auch ins Zimmer sehen. Das heißt ständig geschlossene Vorhänge was den Kellereindruck verstärkt. Das Zimmer lag weit weg von der Rezeption und kann nur über die Kellertreppe erreicht werden. Trotz Nachfrage wurde das nicht für mich geändert.Kein entgegenkommen bei Frühzeitiger Abreise, gebuchte Nacht muss bezahlt werden, was in Ordnung ist, kann aber nicht verschoben werden auf einen späteren Termin. Das fand ich sehr schade zumal ich noch mehrmals nach Maastricht reisen muss. Werde mir genau überlegen ob ich hier nochmals buche.

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8

Carl

Aug 4, 2025

·

Stayed 1 night

This would be a 5 but for one issue. A hotel of this price should have a refrigerator that refrigerates. I was told "oh, we have a different system here. It won't make your item cold, but if you put something in it, it will maintain its temperature." I pointed out that then it was not a refrigerator. They shrugged. That aside, it was fine. Request a river view room. Skip breakfast however - 30 euros is a bit much.

8

Rosemarie

Apr 5, 2024

·

Stayed 1 night

Decent sized room, very clean and comfortable. Fridge, Kettle and coffee maker in room. Well positioned for sightseeing.

6

Patrick

Mar 4, 2024

·

Stayed 1 night

Bed was goed. Douchekop: straal erg zacht en andere straal selecteren functioneerde niet meer. Ik vond de geluidsisolatie tegen vallen, aangezien dit expliciet benoemd werd op de site. Wel redelijk rustige omgeving en toch op loopafstand van de binnenstad.

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Service

Many guests describe staff as friendly and helpful, with some examples of exceptional assistance. Others report unhelpful or slow responses, restaurant service problems, check-in queues, and occasional booking or billing errors.

Related guest reviews

10

Martin

Dec 15, 2025

·

Stayed 2 nights

Everything was perfect. Clean room, staff very nice and helpful 10/10.

10

Paul

Feb 17, 2026

·

Stayed 3 nights

Very clean room with good facilities. Free upgrade as was my wife’s Birthday and they also brought cake. Really friendly staff too - couldn’t recommend this more. 10/10

6

anthony

Jun 12, 2025

·

Stayed 1 night

Bar service extremely good. Went above and beyond. Woken in the morning by workmen hammering next door. When asked at checkout about I stay i mentioned then being woken by workmen and no warning and the receptionist shrugged her shoulders and said that doesn’t normally happen! Also forgot to give us the ticket to get out of the csrpark

8

jerzy

Apr 13, 2025

·

Stayed 2 nights

The hotel overall was good. However, the restaurant at lunch time service range from terrible to nonexistent. For instance, the first day (Friday), the waitress took our order and disappeared for about 20 minutes, we had to flag another waiter to find out why our drinks had not arrived. He apologized and said the waitress was new, but he took our order and brought the wrong food... On the second day, the restaurant manager escorted us to a table and again we waited to be served and no one came to take our order until we complained, at that point, we have had enough and left.. Coincidentally, a couple sitting next to us also complained and said they had waited for about an hour to be served. Overall, the lunch service was terrible..

10

K.

Aug 9, 2023

·

Stayed 2 nights

het personeel was heel erg attent en hulpvaardig

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10

Anthony

Jul 13, 2024

·

Stayed 1 night

Incredible service

8

Sung

May 1, 2025

·

Stayed 4 nights

This property needs better trained staff. Because the wifi signal in my room was weak causing a slow internet access, I went to the front desk to see if other room with a stronger signal was available, but one of the staff basically told me to suck it up. He said you might be used to a fast internet, but I had to put up with the slow access. I could not believe my ears. I thought hotels like Crowne Plaza have highly professional staffs?

8

Ulrike

Apr 15, 2023

·

Stayed 1 night

Alles in allem hatten wir einen sehr angenehmen Aufenthalt. Um die Haupt-Checkin- und Checkoutzeiten kommt es zu längeren Schlangen an der Rezeption - hier sollte die Personalstärke erhöht werden, zumal man nur zu diesen Zeiten eingecheckt werden kann, auch wenn man früher vor Ort ist.

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4

Abdulrahman

Nov 18, 2025

·

Stayed 3 nights

Just disappointed of the way the receptionist Amon dealt with me, unfriendly and impactful of the wonderful journey in Maastricht

2

Margaret

Dec 10, 2023

·

Stayed 1 night

Very disappointed in this hotel, service in both the lounge bar and dining room was terrible. Made a dinner reservation and was seated without menus or drink orders, left after waiting 30 minutes. We were ignored in the lounge bar after ordering drinks, finally served after complaining to the manager. Overall the hotel was very dated and tired. Curtains in our room was hanging off the rail. Cheap plastic cups in the bathroom and no glasses in the room. I definitely would not recommend this Hotel .

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Location

Central riverfront setting with easy walking access to the old town, shops, and train station. Parking is nearby but can be expensive or awkward to reach.

Related guest reviews

10

Dennis

Aug 17, 2024

·

Stayed 2 nights

Net hotel met goede faciliteiten. Ligt heerlijk centraal en als je dan ook nog een kamer heb met uitzicht op de Maas dan helemaal top. Ook een terrasje pikken met zo’n mooi uitzicht echt een aanrader. Op loopafstand winkels, restaurants en bezienswaardigheden fantastisch. Gaan zeker nog een keer terugkomen.

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6

Thomas

Apr 14, 2024

·

Stayed 1 night

First the good: location is great - right on the edge of the river. Excellent buffet breakfast which was the only meal we ate in hotel. Staff were very pleasant. The bad? We booked the junior suite for our family of 4 and thought the listed queen size beds were actually full size beds. Great for intimacy but maybe not if youre sharing the room with your teenage kids. Parking wasn’t that easy either - the main garage entrance was broken and we had a bit of an adventure trying to find the other entrance weaving through some very narrow alleys before finally figuring out the right way to go. Overall good central location but we’ll see what other options available next time were in town

10

Carlos

Jul 6, 2025

·

Stayed 1 night

Excelente ubicación para caminar y conocer Maastricht. Habitación muy cómoda y agradable.

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10

Marc

Aug 12, 2025

·

Stayed 3 nights

Alles super, top Lage, guter Zustand. Gerne wieder

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8

Ray

Sep 13, 2025

·

Stayed 1 night

Excellent location

8

Katherine

Jul 11, 2025

·

Stayed 2 nights

Great location and very clean. Staff were very friendly and helpful.

10

Florence

Dec 16, 2024

·

Stayed 1 night

Hotel en locatie perfect

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10

Felipe

Oct 15, 2024

·

Stayed 2 nights

Very good hotel. Good location, comfortable and perfect to explore Maastricht. I would come back for sure.

10

Giselle

Jan 5, 2025

·

Stayed 1 night

Excellent location and very modern hotel. It has an indoors parking which is not included in the total price.

8

Lorenzo

Nov 11, 2025

·

Stayed 2 nights

The hotel is in a splendid location along the river, with convenient parking in the adjacent square. The town centre is easily accessible on foot via a pedestrian bridge over the river. However, the cleanliness of the rooms is disappointing. They are spacious and well furnished but a little austere.

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Dining

Breakfast is frequently praised for quality and variety, sometimes with river views, but several guests find it overpriced or average. Restaurant and lounge service quality is inconsistent, with reports of slow or cold meals.

Related guest reviews

10

Daniel

Jul 15, 2024

·

Stayed 2 nights

Great location and an excellent breakfast. Very helpful friendly staff

10

Patricia

May 21, 2025

·

Stayed 2 nights

Goda moctails och mat på hotellet, fantastisk frukost. 10/10

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8

jerzy

Apr 13, 2025

·

Stayed 2 nights

The hotel overall was good. However, the restaurant at lunch time service range from terrible to nonexistent. For instance, the first day (Friday), the waitress took our order and disappeared for about 20 minutes, we had to flag another waiter to find out why our drinks had not arrived. He apologized and said the waitress was new, but he took our order and brought the wrong food... On the second day, the restaurant manager escorted us to a table and again we waited to be served and no one came to take our order until we complained, at that point, we have had enough and left.. Coincidentally, a couple sitting next to us also complained and said they had waited for about an hour to be served. Overall, the lunch service was terrible..

2

Johan

May 22, 2023

·

Stayed 3 nights

De douches hadden geen waterdruk, de zeepfles in de douche was gevuld met water ipv gel. Het ontbijt was overvol geboekt, onvoldoende capaciteit in de zitplaatsen. De TV werkte niet.

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10

Krisztina

Feb 26, 2025

·

Stayed 3 nights

The hotel in the middle of town. Walkable from the shops. the breakfast section was really good. The bar was very nice too.

4

Howard

Jul 19, 2025

·

Stayed 2 nights

Crowne Plaza is a mixed bag - good front of house but cold food and argumentative waiting staff make it less enjoyable.

6

Rudy

Dec 29, 2024

·

Stayed 2 nights

Hotel is prima, staat van onderhoud is wat verouderd maar kan nog wel. Ontbijt is erg duur: 29 euro per persoon per dag!

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10

Elisabeth

Mar 26, 2023

·

Stayed 2 nights

Uitstekend hotel, mooi aan de Maas gelegen en op loopafstand van musea, winkels en restaurants. Buitengewoon aardige staf, mooie kamers, heerlijk ontbijt.

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8

Carl

Aug 4, 2025

·

Stayed 1 night

This would be a 5 but for one issue. A hotel of this price should have a refrigerator that refrigerates. I was told "oh, we have a different system here. It won't make your item cold, but if you put something in it, it will maintain its temperature." I pointed out that then it was not a refrigerator. They shrugged. That aside, it was fine. Request a river view room. Skip breakfast however - 30 euros is a bit much.

10

Yunus Emre

Nov 9, 2025

·

Stayed 2 nights

Sauberes Zimmer, Schöner Ausblick, Frühstück sehr gut, Personal immer erreichbar und gründlich

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AI-generated summary based on recent guest reviews

Su	Mo	Tu	We	Th	Fr	Sa
1 $98	2 $115	3 $144	4 $156	5 $159	6 $163	7 $261
8 $140	9 $135	10 $202	11 $202	12 $216	13 $218	14 $279
15 $98	16 $114	17 $110	18 $125	19 $129	20 $220	21 $337
22 $88	23 $124	24 $98	25 $128	26 $802	27 $837	28 $802
29 $125	30 $107

Crowne Plaza Maastricht by IHG

Prices for Crowne Plaza Maastricht by IHG

Monthly average prices

About this property

Location

Room options

Suite, 1 Bedroom

Standard Loft, 1 King Bed (With Loft)

Premium Room, 1 King Bed (Plein 1992)

Premium Room, 1 Queen Bed

Standard Room, 1 King Bed

Standard Room, 1 King Bed, Ground Floor

Standard Room, 1 Queen Bed

Standard Room

Premium Room, 1 King Bed

Standard Room, 1 Queen Bed, Accessible

Standard Room, 1 King Bed (Walk-In Shower)

Standard Room, 1 King Bed, Balcony

Premium Room, 1 King Bed, Balcony

Premium Room, 1 King Bed (Walk-In Shower)

Premium Room, 1 Queen Bed, Balcony

Premium Room

Premium Room, 2 Queen Beds, River View (River Meuse View)

Premium Room, 1 King Bed, River View (River Meuse View)

Junior Suite, 2 Queen Beds

Premium Room, 2 Twin Beds

Suite, 1 Bedroom, River View (River Meuse View)

Standard Room, 2 Queen Beds

Junior Suite, 1 King Bed

Guest reviews of Crowne Plaza Maastricht by IHG

Who stays here?

What guests think

Property Policies

Check-in instructions

Good to know

Optional extras

FAQs about Crowne Plaza Maastricht by IHG

Considering this hotel for your Maastricht trip?

Prices for upcoming dates

Su	Mo	Tu	We	Th	Fr	Sa
				1	2	3
4	5	6	7	8	9	10
11	12	13	14	15	16	17
18	19	20	21	22 $214	23 $179	24 $232
25 $244	26 $128	27 $213	28	29 $168	30 $181	31 $214